About the Senior Software Engineer, Mobile at Headspace:

Headspace is hiring a Staff Software Engineer, Mobile to join our B2B engineering organization, which builds the latest capabilities to support large-scale employer partnerships ranging from thousands to millions of lives covered per customer. In this key technical leadership role, you’ll own the design, development, and delivery of scalable, high-quality mobile systems and features, ensuring they integrate seamlessly with our backend services and bring Headspace's mission to life. We are one of the largest Flutter app user bases out there, offering a unique opportunity to scale mobile development on this platform. 

As a Staff Software Engineer, you’ll shape how millions of members access mental health care through fast, reliable, and deeply personalized mobile experiences. You’ll operate at the frontier of modern mobile development, leveraging AI-assisted tooling and workflows such as Cursor, Claude etc. to prototype faster, iterate more effectively, and unlock new ways of building. You’ll guide major projects, drive our technical roadmap through RFCs, and mentor other engineers to elevate our standards for engineering excellence, supporting continued growth and innovation across our architecture. A big goal needs talented people—come join us and give your work a deeper purpose!

What you will do:

• Lead complex, multi-squad projects through their full lifecycle to Own the Outcome, collaborating with product, design, and data teams to deliver high-quality and well-monitored solutions that impact millions.
• Architect and build scalable services for enrollment and content experience features, shaping a technical strategy that directly supports our mission to Make the Mission Matter and ensures maintainability across a growing employer user base.
• Define mobile platform patterns across areas like server-driven UI, configurable experiences, observability, and experimentation.
• Shape the architectural vision for the Headspace mobile application by championing our value to Iterate to Great, driving the future of our tech stack and engineering excellence through rigorous code reviews, thoughtful RFCs, clear documentation, and continuous process improvements.
• Connect with Courage to drive impactful technical and business decisions, leading challenging cross-functional conversations with clarity and conviction. 
• Mentor engineers at all levels, fostering their growth and establishing yourself as a recognized technical leader within the organization.
• Ensure robust system quality thorough unit testing and end-to-end testing to proactively ensure robustness, reliability, and exceptional usability across diverse edge cases.
• Stay current with industry trends by continuously discovering, evaluating, and integrating emerging technologies (including AI-assisted development tools) to enhance development efficiency and product quality.

What you will bring:

Required Skills:

• BA/BS degree in computer science, engineering or equivalent experience.
• 7+ years of experience building and delivering production mobile applications, with a track of successfully leading delivery of complex, cross-functional projects from design through release.
• 4+ years of experience with native Android and/or iOS development, plus 2+ years of hands-on experience developing with Flutter, including deep familiarity with its frameworks, third-party libraries, and APIs.
• Expertise in mobile architecture and design patterns (e.g., MVC, MVVM) and experience designing reliable, scalable mobile systems.
• Experience implementing comprehensive testing strategies (unit, integration, and end-to-end) to ensure reliability, performance, and maintainability.
• Experience leveraging AI-assisted development tools and workflows to increase efficiency and quality in building and supporting mobile features.
• Demonstrated ability to make pragmatic technical decisions, balancing product requirements with long-term strategy and trade-offs.
• Excellent communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
• Proven ability to mentor and coach engineers, fostering technical growth and elevating team capabilities. Creating clarity and empathy, fostering a culture of courageous feedback and continuous improvement.

Preferred Skills:

• Experience building software in health tech or a similarly regulated industry.
• Familiarity with specific Flutter state management solutions (e.g., flutter_bloc) and a strong background in mobile testing, monitoring, and alerting principles.

Location: We are currently hiring this role remotely, but must be based in the US. We are also hiring this hybrid for our in San Francisco office (three days a week).

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Clinical Product Specialist at Headspace:

We’re seeking a Clinical Product Specialist to bridge clinical expertise, product development, and AI-driven innovation. This role ensures that AI-powered features are clinically sound, safe, and aligned with user needs, while supporting product strategy, development, and go-to-market efforts.

You’ll work cross-functionally with product managers, data scientists, engineers, clinicians, and compliance teams to translate clinical requirements into scalable AI-enabled experiences.

What you will do:

Clinical & Product Integration

• Translate clinical guidelines, workflows, and user needs into product requirements for AI-powered features
• Partner with Product and Engineering to ensure clinical validity and safety of AI systems
• Define use cases, guardrails, and acceptance criteria for AI-driven interventions

AI Model Oversight & Quality

• Collaborate with Data Science/ML teams to inform model design, training data considerations, and evaluation metrics
• Partner with the QA team to develop and implement quality assurance processes for monitoring and reviewing the quality of AI-driven interactions, using insights to continuously improve product performance and safety.
• Support development and implementation of evaluation frameworks (e.g., safety, efficacy, hallucination mitigation)

Content & Experience Design

• Guide development of clinically accurate conversational flows, prompts, and interventions
• Ensure tone, escalation pathways, and crisis handling align with best practices
• Contribute to prompt design and clinical policy layers

Regulatory & Compliance Alignment

• Partner with Legal, Compliance, and Privacy teams to ensure adherence to applicable regulations
• Help define risk classifications and documentation needs
• Support audit readiness and clinical governance processes

Cross-functional Collaboration & Thought Leadership

• Act as the clinical voice in product planning, sprint reviews, and roadmap discussions
• Support go-to-market efforts, including clinical positioning and stakeholder education
• Work across clinical, research, and AI teams to validate and test AI-driven experiences for real-world effectiveness.
• Stay up to date with the latest research in AI-driven mental health interventions, digital therapeutics, and conversational AI.
• Advocate for responsible AI use in mental health, balancing innovation with clinical rigor.

What you will bring:

Required Skills:

• Advanced graduate training in psychology, Masters, Ph.D. or Psy.D. 
• 3+ years of experience in AI-driven product development, clinical AI, digital health, or related fields.
• Strong understanding of conversational AI models, NLP, and reinforcement learning.
• Experience in prompt engineering and designing AI-driven user interactions with a clinical or health-related focus.
• Knowledge of evidence-based clinical frameworks (e.g., CBT, mindfulness, behavioral science) and how they can be applied in digital experiences.
• Familiarity with AI ethics, responsible AI, and clinical safety best practices.
• Strong analytical skills, with experience in measuring and improving AI-driven experiences using data-driven insights.
• Excellent collaboration and communication skills—comfortable working across product, engineering, design, clinical, and research teams.

Preferred Skills:

• Experience working with LLMs (Large Language Models) and optimizing AI models in health tech applications.
• Familiarity with regulatory frameworks (e.g., HIPAA, GDPR, clinical safety guidelines for AI).
• Previous experience in a mental health, digital therapeutics, or health tech startup.
• Active, unrestricted clinical license and experience providing direct care

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $122,400-$195,500 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-REMOTE

About the Director, B2B Product Marketing at Headspace:

We’re looking for an experienced, strategic, and creative Director of B2B Product Marketing to help define and scale Headspace’s position as the leading Mental Health Companion for employers, health plans, and benefits consultants. This is a senior individual contributor role with broad visibility and influence across Marketing, Commercial, Product, and Clinical teams.

In this role, you’ll own how our B2B products are positioned, packaged, and brought to market—translating complex mental healthcare offerings into clear, compelling stories that resonate with buyers, decision-makers, and trusted advisors across the benefits ecosystem. You’ll play a critical role in shaping go-to-market strategy, guiding product direction through market insight, and ensuring Headspace shows up with a differentiated, category-defining narrative in the market.

What you will do:

• Own B2B product positioning, messaging, and packaging across Headspace’s Mental Health Companion offerings, ensuring clear differentiation for employers, health plans, and benefits consultants
• Craft buyer- and influencer-centric storytelling that translates Headspace’s end-to-end mental healthcare model into compelling value propositions for employers, health plans, and benefits consultants
• Develop high-impact external assets (sales decks, consultant-facing materials, narratives, launch messaging, thought leadership) and internal enablement tools that support all phases of the sales cycle, in close partnership with Commercial teams
• Lead commercialization and go-to-market strategy for new and existing B2B products and features, from early narrative development through full-funnel activation
• Act as a strategic thought partner to Product, shaping the roadmap through deep understanding of customer needs, benefits consultant influence, market dynamics, and competitive landscape
• Synthesize insights from the field—including feedback from customers, sales, partners, and benefits consultants—to inform positioning, prioritization, and business strategy
• Serve as connective tissue across teams, aligning Product, Commercial, Marketing, Clinical, Member Support, and Communications around a shared go-to-market narrative
• Champion the Mental Health Companion category, helping Headspace define and lead this space through strong points of view, consistent language, and differentiated storytelling

What you will bring:

Required Skills:

• 10+ years of B2B product marketing experience, ideally within high-growth digital health, telehealth, mental health, wellbeing, employer benefits, or adjacent categories
• Demonstrated experience marketing through complex buying committees, including benefits consultants and broker-influenced sales motions
• Proven track record of leading complex product launches, defining product-market fit, and building differentiated positioning and go-to-market strategies
• Strong ability to influence without authority, building trust and alignment across senior stakeholders and cross-functional teams
• Exceptional storytelling, writing, and presentation skills, with the ability to simplify complexity and clearly articulate strategic narratives
• Comfort operating in an ambiguous, fast-paced environment, with strong prioritization and bias toward action
• Passion for mental health and alignment with Headspace’s mission of creating a world where everyone is kind to their mind
• Comfortable influencing at the executive level while remaining hands-on in execution and rolling up sleeves to create the tools and materials that drive results

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $154,000-$200,000 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-REMOTE

About the Staff Machine Learning Engineer at Headspace:

The AI & Machine Learning group at Headspace is a dynamic and innovative group whose mission is to improve the experiences of our members and clinicians through the mindful application of AI. Our group builds conversational AI systems including Ebb, as well as search, recommendation & personalization systems that power the Headspace experience. The Staff ML Engineer for Personalization will be part of the team developing and delivering the holistic system to enable the personalization of the Headspace experience, including content recommendation, personalized nudges & notifications, and a tailored conversational AI experience with Ebb. You’ll have the opportunity to lead the vision, alignment, development, deployment, and adoption of these solutions, helping to realize Headspace’s mission to improve the health and happiness of the world.

What you will do:

• Technical Leadership: Lead the development of recommender systems for Headspace meditation & mindfulness content as well as other backend services that enable a personalized member experience including search, a user knowledge graph, and conversational AI memory. This will involve developing and deploying complex, scalable AI models and applications. Drive impactful ML technology initiatives that will shape the delivery of and access to mental healthcare. Serve as a go-to expert and mentor, exemplifying excellence in AI/ML engineering and inspiring others to pursue technical career growth.
• Shape Personalization Architecture: Contribute to the design, development, and evolution of our AI systems, taking it from high-level vision to robust implementation, enabling production-ready AI capabilities.
• Collaborative Problem-Solving: Partner with our team of software engineers,ML engineers, and MLOps engineers, and our Product & Clinical leads to build high quality features that improve members’ lives.

What you will bring:

Required Skills:

• Bachelor of Science degree or higher in Computer Science, Statistics, Mathematics or a related field OR equivalent experience
• 5+ years of ML engineering experience in an academic or professional setting, programming in Python
• 5+ years of experience with any of the following fundamental technologies: vector search, embedding models, recommender systems, supervised, unsupervised machine learning, deep learning, reinforcement learning, LLM orchestration, RAG systems.
• 3+ years of experience with modern NLP tools and machine learning libraries (scikit-learn, PyTorch, TensorFlow, spaCy)
• Experience with unit, integration, and end-to-end testing, version control
• Strong problem solving and communication skills and ability to influence across internal organizations
• Mentorship of junior engineers and contribution to DEIB initiatives

Preferred Skills:

• Master’s degree in relevant field or equivalent experience
• Professional experience with clinical and/or healthcare applications of machine learning
• Familiarity with current ML literature
• Experience with implementation of robust and highly scalable services
• Experience with AWS, including SageMaker, Lambda, S3, DynamoDB, IAM

Location: We are currently hiring this role remotely. Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-$200,000 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

A mission that matters—with impact you can see and feel

A culture that’s collaborative, inclusive, and grounded in our values

The chance to shape what mental health care looks like next

Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Principal Machine Learning Engineer at Headspace:

Machine Learning at Headspace is a dynamic and innovative group whose mission is to improve the experiences of our members and clinicians through the mindful application of Machine Learning. These applications include building conversational AI systems, healthcare assistance tools, and recommendation and personalization systems. In this team, you’ll be tasked with owning and delivering cutting edge language-based ML applications that will power the core features of Headspace. You’ll have the opportunity to lead the vision, alignment, development, deployment, and adoption of these solutions, helping to bring Headspace to the forefront of AI and to realize its mission to improve health and happiness of the world.

What you will do:

• Technical Leadership: Lead the development of complex, scalable AI models and applications from inception to production. Drive impactful ML technology initiatives that will shape the delivery of and access to mental healthcare. Serve as a go-to expert and mentor, exemplifying excellence in AI/ML engineering and inspiring others to pursue technical career growth.
• Shape ML Platform Architecture: Drive the design, development, and evolution of our internal ML platform, taking it from high-level vision to robust implementation.
• Collaborative Problem-Solving: Partner with cross-functional teams to align technical decisions with organizational goals, ensuring cohesive and impactful solutions.

What you will bring:

Required Skills:

• Master’s of Science degree or higher in Computer Science, Statistics, Mathematics or a related field OR equivalent experience
• 8+ years of ML engineering experience in an academic or professional setting, programming in Python
• 8+ years of experience with any of the following fundamental technologies: vector search, embedding models, recommender systems, supervised, unsupervised machine learning, deep learning, reinforcement learning, LLM orchestration, RAG systems.
• 5+ years of experience with modern NLP tools and machine learning libraries (scikit-learn, PyTorch, TensorFlow, spaCy)
• Experience with unit, integration, and end-to-end testing, version control
• Strong problem solving and communication skills and ability to influence across internal organizations
• Mentorship of junior engineers and contribution to DEIB initiatives

Preferred Skills:

• PhD in relevant field or equivalent experience
• Professional experience with clinical and/or healthcare applications of machine learning
• Familiarity with current ML literature including optimization methods and agent-based models
• Experience with implementation of robust and highly scalable services
• Experience with AWS, including SageMaker, Lambda, S3, DynamoDB, IAM

Location: We are currently hiring this role Remotely. If located in San Francisco then it will be hybrid (3 days a week). Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $162,000-$250,000 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

A mission that matters—with impact you can see and feel

A culture that’s collaborative, inclusive, and grounded in our values

The chance to shape what mental health care looks like next

Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Director, Data Science at Headspace:

At Headspace, Data Science helps the company understand behavior, improve products, prove impact, and make better decisions across Product, Marketing, Care, and B2B. The Director, Data Science will lead the organization across product, marketing, and Care marketplace science, with responsibility for advancing Headspace’s scientific rigor while also deepening the company’s capabilities in product analytics, telemetry, behavioral measurement, and ROI storytelling. Data Science sits at the core of how we improve the health and happiness of our members—translating behavior into insight, and insight into meaningful product and care outcomes.

This leader will manage a team that includes managers and principal-level scientists and will be accountable for both the technical quality of the work and the leadership systems that make strong science repeatable at scale. The role requires someone who can operate at multiple altitudes: setting strategy, coaching senior leaders, partnering with executives, and staying close enough to the work to push quality on experiment design, causal reasoning, measurement choices, segmentation, and modeling.  Success in this role requires owning outcomes end-to-end—ensuring that scientific work not only meets a high technical bar, but also drives clear decisions, measurable impact, and meaningful improvements in member and partner experiences.

What you will do:

• Own the strategy, execution, and impact of Data Science across product, marketing, and forecasting.
• Set direction for how the team supports product development, experimentation, lifecycle, growth, and business decision-making.
• Ensure focus on the highest-value problems across Product, Marketing, Care, and B2B, tied to member and business outcomes.
• Establish high standards across experimentation, causal inference, modeling, forecasting, segmentation, and statistical rigor.
• Raise quality in hypotheses, metrics, experiment design, model evaluation, and decision recommendations.
• Build durable review mechanisms and operating standards to ensure work is sound, interpretable, and decision-ready.
• Lead product analytics to shape how user behavior is understood across acquisition, engagement, retention, and care journeys.
• Strengthen data foundations including instrumentation, telemetry quality, validation, and experimentation readiness.
• Partner cross-functionally to define measurement strategies that demonstrate care impact, outcomes, and ROI.
• Build and lead a high-performing team by developing leaders, raising the talent bar, and leveraging AI to improve productivity and insight generation.

What you will bring:

Required Skills:

• 12+ years of experience in data science, product science, marketing science, quantitative analytics, experimentation, economics, statistics, machine learning, or related fields.
• Proven ability managing senior ICs and people managers, including managers and principal-level scientists.
• Deep expertise in experimentation, causal inference, and predictive modeling.
• Experience partnering closely with Product and Engineering on instrumentation, measurement strategy, and decision-making.
• Strong track record influencing roadmap and investment decisions with clear, evidence-based recommendations.
• Demonstrated ability to connect behavioral measurement and scientific work to business outcomes and product strategy.
• Excellent communication and executive-facing partnership skills.

Preferred Skills:

• Experience owning both product and marketing science, or closely related domains.
• Experience with Statsig or similar experimentation platforms.
• Experience with healthcare, digital health, care delivery, or other environments where ROI and outcomes measurement matter.
• Experience using AI hands-on in experimentation, analytics, modeling, or team productivity workflows.
• Experience in subscription, lifecycle, or B2B/partner-oriented businesses.

Location: We are currently hiring this role remotely. Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $180,000-$287,500 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Billing Associate, RCM at Headspace

The Billing Associate, RCM is responsible for supporting front-end revenue cycle workflows, with a focus on financial clearance, insurance eligibility, and authorization processes. This role plays a critical part in ensuring members are financially cleared for services, payer information is accurate, and coverage requirements are met prior to care delivery.

You will work across eligibility verification, benefits navigation, and authorization/referral workflows, while also supporting members and internal teams with billing, member collections, and coverage-related questions. This role requires strong attention to detail, empathy in member interactions, and the ability to navigate multiple payer systems and requirements.

This is a foundational role within RCM, where you will build subject matter expertise, consistently meet productivity and quality expectations, and contribute to process improvements that enhance the member financial experience and revenue integrity.

What you will do:

Financial Clearance, Eligibility & Authorizations

• Verify insurance eligibility and benefits, ensuring accurate coverage details (e.g., copays, deductibles, visit limits) are documented prior to services.
• Obtain and manage prior authorizations and referrals, ensuring payer requirements are met to support timely reimbursement.
• Ensure accurate and up-to-date payer and member insurance information is maintained in systems to prevent claim rejections and delays.
• Identify and resolve eligibility discrepancies, coverage issues, and missing information proactively.

Member & Stakeholder Support

• Support members in navigating employer-sponsored benefits, EAP programs, and insurance coverage, helping them understand financial responsibility and access to care.
• Respond to billing, eligibility, and coverage-related inquiries from members with clarity, accuracy, and empathy.
• Partner with internal teams (clinical, operations, customer support) and external stakeholders (payers, employer partners) to resolve eligibility and authorization issues.
• Serve as a subject matter resource for front-end RCM workflows and payer requirements.

Worklist & Operational Ownership

• Own assigned worklists ensuring completion within established productivity, quality, and SLA expectations.
• Resolve claim denials due to eligibility or authorization related issues.
• Prioritize daily work effectively across competing deadlines, understanding how tasks impact downstream billing and member experience.
• Apply established workflows and sound judgment when resolving eligibility and authorization issues.

Quality, Compliance & Continuous Improvement

• Maintain accurate and complete documentation of eligibility checks, authorizations, and member interactions to support auditability and compliance.
• Identify trends in eligibility errors, authorization delays, claim denials, or payer issues, and escalate or suggest process improvements.
• Support audits and quality reviews related to financial clearance processes.
• Contribute to process improvements, including automation and system enhancements, to improve efficiency and reduce manual work.

Cross-Functional Collaboration & Issue Resolution

• Collaborate with internal and external stakeholders to resolve complex eligibility, authorization, and coverage issues.
• Escalate high-risk or time-sensitive cases appropriately to prevent care delays or claim denials.
• Identify workflow gaps and contribute to solutions that improve financial clearance accuracy and efficiency.

What success looks like:

• Members are financially cleared accurately and efficiently prior to services, minimizing claim denials and rework.
• Eligibility and authorization workflows are completed on time with high accuracy and strong SLA adherence.
• Member and stakeholder inquiries are resolved effectively, with a positive and supportive experience.
• Payer information is consistently accurate, reducing downstream billing errors and delays.
• Trends and improvement opportunities are identified and contribute to more efficient and scalable workflows.

What you will bring:

Required Skills & Experience

• 2+ years of experience in healthcare revenue cycle, eligibility verification, authorizations, or related operational roles
• Working knowledge of insurance eligibility, benefits, authorizations, and payer requirements
• Strong attention to detail and ability to maintain accuracy in high-volume workflows
• Ability to manage multiple priorities and meet productivity and SLA expectations
• Strong problem-solving skills and ability to navigate ambiguous or incomplete information
• Excellent communication skills, with the ability to explain complex insurance concepts clearly to members and stakeholders

Preferred Skills

• Experience with EAPs, employer-sponsored benefits, and behavioral health coverage
• Familiarity with payer portals, eligibility tools, and authorization systems
• Experience in member-facing support or customer service within healthcare
• Experience with process improvement, automation, or AI-enabled workflow initiatives

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire hourly range for this full-time position is $25.00-$34.00/hour + equity + benefits. 

Our pay ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-REMOTE

About the Principal Software Engineer, Backend at Headspace:

At Headspace, you’ll be working on a highly impactful consumer facing product that impacts millions of members globally. Our mission is to transform mental healthcare to improve the health and happiness of people all over the world, so join us to make that happen! As a Principal Engineer, you’ll play a key role in shaping the technical foundation of our platform as we scale to serve millions of users. You will help us bring new features to life to meet our mission, while also helping push our platform to newer technologies as we embrace the cutting edge. A big goal needs talented people, so come join us and give your day job a sense of purpose!

What you will do:

• Lead architecture and design of high-scale, low-latency applications that are core to Headspace’s business and member experience. 
• Define long-term technical strategies and implementation paths for complex systems.
• Own and drive engineering excellence across multiple domains or squads. Write high-quality, performant, and testable code — primarily in Typescript and Python — and set the standard for craftsmanship across the organization.
• Shape product and platform evolution by partnering with PMs, EMs, and stakeholders across Product, Data, Security, and Infrastructure to align technical vision with business goals.
• Author technical specs and RFCs that guide not only your product pillar, but the entire company through critical design decisions.
• Take end-to-end ownership of features, from ideation and architecture to monitoring in production.
• Mentor and elevate engineers across levels, helping them scale their impact while promoting inclusive and empowering team dynamics.
• Drive operational excellence by developing resilient systems, implementing observability, and guiding production support practices. Lead efforts to improve system reliability, developer velocity, and cost efficiency.
• Act as a thought leader and multiplier, identifying systemic issues and architecting platform-level solutions with reusability and extensibility in mind.
• Provide a point of escalation for engineering teams facing complex technical challenges.
• Define coding standards, development processes, and best practices to ensure high-quality software development across engineering.
• Stay abreast of emerging technologies, industry trends, and best practices, evaluating their potential application and driving innovation within the software engineering and tech team broadly.

What you will bring:

Required Skills:

• 8+ years of professional software engineering experience, with a proven track record of building and scaling production-grade APIs and distributed backend systems.
• Deep expertise in system design and software architecture, with the ability to decompose complex problems into scalable, maintainable components.
• Extensive experience with Node.js, TypeScript, and Python especially in the context of building high-scale backend services.
• Experience leading the definition, design, and delivery of complex software features in asynchronous and distributed team environments.
• Strong hands-on experience with unit, integration, and end-to-end testing, along with building and maintaining robust CI/CD pipelines for reliable, automated delivery.
• Exceptional communication and collaboration skills—you can influence technical direction, align stakeholders, and clearly articulate trade-offs and decisions to both technical and non-technical audiences.
• Experience mentoring engineers and leading cross-functional technical initiatives across teams.
• Ownership mindset: you thrive in ambiguity, consistently raise the bar, and take accountability for outcomes across teams.
• Comfortable making strategic technical decisions and coaching others through uncertainty, with a pragmatic eye on long-term impact and technical debt.
• Ability to balance technical excellence with product and business priorities, making decisions aligned with company goals.

Preferred Skills:

• BS/MS degree in Computer Science or related field, or equivalent practical experience.
• Demonstrated success designing and maintaining high-availability systems, with strong observability practices (metrics, logging, alerting).
• Deep knowledge of database design, data modeling, and query performance optimization across both relational and NoSQL systems.
• Familiarity with cloud-native architectures and services (e.g., AWS, GCP, Kubernetes) and modern DevOps practices.
• Track record of improving engineering velocity and reducing tech debt at scale.
• Strong debugging skills and comfort working within complex, distributed systems.
• Demonstrated ability to drive build vs. buy vs. refactor decisions with long-term implications in mind.
• Experience designing or maintaining Server-Driven UI (SDUI) systems to enable dynamic, schema-based UI rendering across web and mobile clients.

Location: We are currently hiring this role remotely unless SF based. Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $162,000-$258,750 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Senior Product Manager, B2B Platform & Integrations role at Headspace:

We are seeking a Senior Product Manager to own and scale the platform capabilities that power Headspace’s B2B business across employers and health plans. This role sits at the core of our platform strategy, enabling scalable partner onboarding, integrations, and partner-specific configuration. You will define and build the foundational systems that allow Headspace to efficiently launch and support partners spanning eligibility infrastructure, APIs, onboarding tooling, and admin experiences. You will also act as the orchestrator for partner launches, ensuring alignment across Platform, Activation, and Engagement teams.

This is a highly cross-functional role at the intersection of platform, healthcare integrations, and B2B2C product delivery. Success in this role requires strong systems thinking, technical fluency, and the ability to balance partner needs with scalable platform design. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and maintain a deep commitment to the member and partner experience.

What you will do:

As a Senior Product Manager, B2B Platform & Integrations, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include:

• Platform Strategy & Roadmap: Own the product strategy and roadmap for the B2B partner platform, enabling scalable onboarding, integrations, and partner lifecycle management across employers and health plans.
• Launch Orchestration: Act as the orchestrator for partner launches, coordinating across Platform, Activation, and Engagement teams to align on timelines, dependencies, and readiness for launch.
• Platform Systems Ownership: Define and evolve core platform systems, including eligibility infrastructure, APIs (eligibility, referrals, reporting), and admin/configuration tools for employers and health plans.
• Onboarding Infrastructure: Build and scale reusable onboarding capabilities (e.g., eligibility ingestion, integrations, configuration layers) to support efficient and repeatable partner setup.
• Cross-Team Collaboration: Partner closely with Engineering, Design, Data, Clinical, Sales, and Customer Success teams to ensure platform capabilities meet partner needs and support go-to-market success.
• Compliance & Data Governance: Work with Legal, Security, and Compliance teams to ensure platform systems meet regulatory and privacy requirements (e.g., HIPAA).
• Success Measurement: Define and track key platform metrics, including time to launch new partners and platform reliability (eligibility accuracy, access, and system performance).

What you will bring:

To excel in this role, you should possess a strong foundation in both technical and interpersonal skills.

Required Qualifications

• 4+ years of Product Management experience, with strong experience in platform, APIs, or infrastructure products
• Experience owning end-to-end delivery of complex, cross-functional initiatives or launches, with strong program management skills across timelines, dependencies, and execution
• Proven track record of building and scaling platform capabilities or integration-heavy systems
• Experience working closely with engineering teams on API design, data systems, or backend infrastructure
• Strong systems thinking with the ability to design scalable, reusable solutions
• Experience operating in cross-functional environments with multiple stakeholders and dependencies
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience in healthcare, B2B2C, or regulated environments
• Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems)
• Experience supporting B2B or enterprise onboarding workflows
• Exposure to admin tools, configuration systems, or platform UX
• Passion for mental health and Headspace’s mission

Location: We are currently hiring this role remotely unless based in SF area. Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $122,000-$195,000 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Data Governance Manager at Headspace:

At Headspace, data helps us understand what members need, measure what works, and build experiences that meaningfully improve mental health outcomes. The Data Governance Manager exists to help us unlock that superpower—by enabling data to be used confidently, creatively, and responsibly.

This role will build the governance foundation that makes it easy for teams to find, trust, and use data—while ensuring we meet the highest standards for security, privacy, compliance, and ethical AI. A major measure of success will be building and sustaining a well-managed semantic/context layer (shared definitions, metrics, and meaning) that powers consistent analytics and unlocks new capabilities for AI and responsible automation.

This is an incredible opportunity to participate in building out our modern data platform, working with a diverse and talented crew. In this role, you will work closely with our data science, product, legal, infosec, and engineering teams to enable the entire company to bring personalized mental health and wellness to all our members.

What you will do:

• Build and lead a scalable data governance program and operating model ensuring data is accurate, consistent, and secure across the enterprise
• Define governance operating rhythms and decision frameworks (forums, ownership, escalation paths) that scale with the business
• Drive adoption of governance practices through enablement, communication, and clear expectations—treating governance as a product
• Define and implement data governance policies aligned with privacy, security, compliance, and ethical AI standards
• Partner with Security, Legal, and Engineering to embed governance into tooling and workflows, enabling safe innovation in AI and analytics
• Lead the strategy and implementation of a semantic/context layer (business glossary, metrics, data contracts, lineage) to standardize how data is understood
• Ensure consistent data definitions and integration into core tools (BI, catalogs, transformation workflows) to reduce metric drift and improve usability
• Improve data quality and trust at scale, including defining KPIs and driving remediation with data owners and engineering teams
• Establish golden data sources, standards, and stewardship models to ensure accountability and cross-functional ownership
• Develop a governance framework that supports privacy, security, compliance, and business continuity, including audit readiness, risk management, and access controls

What you will bring:

Required Skills:

• 5+ years in data governance, data management, analytics engineering, data program management, or adjacent roles with strong cross-functional influence.
• Demonstrated ability to build governance programs that people actually use—balancing enablement with control.
• Strong understanding of privacy/security principles as they apply to data (access controls, classification, retention, least privilege, auditability).
• Experience defining and operationalizing data quality programs and working with engineering/data teams on remediation.
• Proven success partnering with leaders across Product, Engineering, Analytics, Security, Legal/Privacy, and Operations.
• Excellent communication skills—able to translate between technical teams and business stakeholders.

Preferred Skills:

• Healthcare / regulated data experience (e.g., HIPAA/PHI environments, sensitive member/patient data, clinical or outcomes-oriented analytics).
• Experience enabling ethical and responsible AI practices (e.g., governance for training data, model inputs/outputs, risk reviews, bias considerations, human-in-the-loop controls).
• Hands-on experience implementing or operating a semantic layer / metrics layer / business glossary and building shared definitions across BI and data products.
• Familiarity with modern data governance and analytics tooling (examples: data catalogs, lineage/metadata, metric layers, data quality monitoring, and transformation frameworks—tool-agnostic experience is fine).

Location: We are currently hiring this role remotely. Candidates must permanently reside in the US full-time.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Senior Paid Social & Influencer Manager at Headspace:

As the Senior Paid Social & Influencer Manager at Headspace, you'll develop and execute high-performing, best-in-class paid social and influencer programs that fully align to our overall go-to-market strategy and our mission to help make the world a healthier, happier place. Reporting to the Sr. Manager, Performance Marketing & Activation, our ideal candidate has experience across paid social and influencer marketing, either at an agency or on the brand side. 

You will make a significant impact on our DTC growth by leading strategy and execution across both channels, driving creative excellence, and building a rigorous test-and-learn culture rooted in incrementality. This person will be a vital all-around contributor to the continued success of the Headspace marketing team.

What you will do:

Paid Social

• Manage all aspects of paid social campaigns across web and app including ideation, setup, execution, reporting, and optimization across Meta and TikTok with the support of the Paid Social Associate.
• Proactively implement a rigorous test-and-learn strategy — including incrementality testing (e.g., geo holdouts, conversion lift studies, and platform-native experiments) — to validate channel impact, fuel learnings, and iterate accordingly.
• Lead creative strategy and development for paid social, partnering closely with Creative, Brand, and external partners to brief, build, review, and iterate on paid assets. Translate performance data into a clear creative direction that improves CAC, CVR, & CTR.
• Leverage AI tools (e.g., generative creative tools, AI-powered audience insights, automated optimization platforms) to scale creative testing, improve efficiency, and surface actionable insights faster.
• Own building and evolving channel best practices for paid social with the guidance of the Sr. Manager, Performance Marketing.
• Lead analytics and performance reporting for paid social, translating insights into clear recommendations for channel optimization and team learning.
• Own the relationship with platform partners to seek out new testing and optimization opportunities.

Influencer Marketing

• Build, scale, and strategically own a high-impact influencer ecosystem across creators, designed to drive incremental revenue, net-new customer acquisition, and long-term channel growth.
• Own end-to-end influencer execution and strategic oversight, including agency management and leadership, ensuring operational excellence, clean tracking, and accurate attribution.
• Manage influencer budgets, ensuring efficient spend allocation and optimizing strategy based on conversion performance data.
• Lead creative briefing and content review for influencer campaigns, providing clear, actionable feedback to ensure brand alignment and performance-driven storytelling.
• Design and execute influencer testing frameworks across landing pages, offers, story arcs, audience niches, etc.
• Leverage AI-powered tools for creator discovery, content performance prediction, and data synthesis.
• Track, analyze, and report on influencer performance weekly to leadership and cross-functional partners, iterating strategy based on results.

What you will bring:

Required Skills:

• 7+ years of hands-on experience across paid social (Meta, TikTok, Snap) and influencer marketing (including YouTube integrations), either at an agency or in-house, ideally in a DTC environment.
• Proven track record of managing paid social and influencer programs with significant budgets with a focus on conversion efficiency and scale.
• Expertise leading creative strategy — you can brief creative teams, review assets critically, and connect creative performance to business outcomes.
• Experience designing and interpreting incrementality tests (geo holdouts, lift studies, matched market tests) and translating findings into channel strategy.
• Hands-on experience with AI tools applied to marketing workflows, whether for creative production, audience analysis, reporting automation, or campaign optimization.
• Data-driven, analytical mindset with comfort working in Tableau, Amplitude, Excel, and/or other reporting and attribution platforms.
• Strong understanding of how paid social and influencer fit within the broader performance marketing ecosystem.
• Highly organized with excellent attention to detail and the ability to manage multiple workstreams simultaneously.
• Strong communication and relationship-building skills, including the ability to create strong internal cross functional synergies and work effectively with external agencies.
• Detail-oriented, proactive self-starter who can go into the weeds and drive big-picture strategy.

Preferred Skills:

• Mobile app and/or subscription-based product experience is strongly preferred.
• Passion for the mental health and mindfulness space.

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $99,000-$137,763 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-REMOTE

About the Senior Associate, Health Plan Operations at Headspace

Headspace is seeking a proactive, strategic, and execution-oriented Senior Associate to elevate our payer operations and strengthen how we partner with health plans. This role functions at the intersection of revenue cycle performance, payer contract implementation, and strategic payer program delivery.

You will serve as a strategic partner to RCM leadership by delivering performance insights, supporting process improvements, and driving execution across payer partnership initiatives. You will also contribute to ongoing payer contracting activities, support client-specific network implementations, and act as the program manager for key payer partnership programs.

Success in this role requires strong analytical judgment, project management excellence, clear cross-functional communication, and the ability to translate strategy into high-impact execution.

What you will do

Strategic RCM Project & Reporting

• Partner with RCM leadership to monitor performance trends, identify revenue cycle opportunities, and support strategic project planning to improve payer-related outcomes.
• Work with Data and RCM teams on developing and maintaining clear performance reporting, dashboards, and trend analyses that surface actionable insights and support decision-making.
• Collaborate with Analytics and Finance to reconcile metrics, validate data accuracy, and ensure reporting aligns to organizational KPIs.

Payer Contracting & Network Implementation Support

• Support payer contracting activities, including onboarding clinical network agreements and participating in operational readiness planning.
• Assist with implementation of payer contracts for strategic employer clients (i.e. Client Specific Networks), ensuring workflows, data needs, and stakeholder expectations are clearly defined and executed.
• Track contract deliverables, performance obligations, and operational impacts to downstream functions (e.g., RCM, Clinical Ops, Provider Operations).

Strategic Payer Partnership Program Management

• Act as program manager for strategic payer partnership initiatives, driving implementation planning, execution tracking, and ongoing performance monitoring.
• Define program success metrics, identify gaps between goals and performance, and coordinate cross-functional remediation plans.
• Ensure key stakeholders are aligned, informed, and engaged through structured communications (status, risks, escalations, outcomes).
• Support business reviews, payer performance discussions, and continuous improvement cycles with defined action plans.

Cross-Functional Collaboration & Operational Excellence

• Partner with Ops, GTM / Health Plan Partnership, Product, Data, Finance, and Clinical teams to align on requirements and execute strategic programs that improve payer experience and operational efficiency.
• Document and optimize operational processes, SOPs, and communications to drive consistent and scalable workflows.
• Support organizational readiness for system changes, program launches, and iterative improvements by providing training, documentation, and feedback loops.

What success looks like

• RCM performance reporting and insights are timely, accurate, and actionable, enabling better strategic decisions.
• Payer contracts are operationalized smoothly and consistently, with clear handoffs and minimal disruption to core workflows.
• Strategic payer partnership programs are delivered on time, with gaps identified early and remediation plans tracking to measurable outcomes.
• Cross-functional partners view Payer Operations as a trusted partner that drives clarity, execution follow-through, and operational improvements.

What you will bring

Required Skills & Experience

• 5+ years of experience in healthcare operations, payer relations, revenue cycle, or related functions; healthcare consulting experience highly preferred.
• Strong analytical and problem-solving skills; comfort working with data and communicating insights to varied audiences.
• Excellent project management skills with a track record of driving complex initiatives to completion.
• Demonstrated ability to manage competing priorities, think strategically, and execute with precision.
• Strong written and verbal communication skills with cross-functional influence.
• Experience engaging with payers, health plans, provider relations, or contract implementation is preferred.

Nice to Have

• Experience with RCM performance dashboards and analytic tools (e.g., Looker, BI platforms).
• Familiarity with payer contracting, network implementation, and value-based payment models.
• Healthcare background in behavioral health, telehealth, or digital health organizations.

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $79,200-$110,000 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-REMOTE

About the Senior Data Engineer at Headspace:

As a Senior Data Engineer at Headspace, you will help build the modern data platform that powers personalized, ethical, and scalable mental health support for millions of members. In this role, you will design and implement robust data pipelines, partner closely with analytics, data science, and engineering teams, and help create a secure, compliant, and privacy-focused data foundation. This is an opportunity to do high-impact work at the intersection of data, innovation, and mission—enabling smarter decisions, better member experiences, and the future of personalized mental health care.

What you will do:

• Contribute to architecture and implement robust data pipelines to ingest, aggregate, and index diverse data sources into the organization’s data lake
• Drive the creation of a secure, compliant, and privacy-focused data warehousing solution tailored to meet the healthcare industry’s stringent requirements
• Partner with the data analytics team to deliver a data platform that supports accurate, actionable reporting on key business metrics
• Collaborate with the data science and machine learning teams to build tools and capabilities that foster rapid experimentation and innovation
• Support peers and champion a culture that values data as a strategic asset across the organization

What you will bring:

Required Skills:

• 4+ years of proven success designing and implementing large-scale data systems
• Strong understanding of core python, its tooling (pip, poetry, popular frameworks like pytest or pydantic)
• Strong pyspark experience (dataframe API) and understanding of internal architecture and optimization techniques
• Existing experience with Databricks is preferred or experience with Redshift and/or Snowflake
• Demonstrated expertise in architectural patterns for building high-volume ETL pipelines 
• Experience with data modelling, Medallion architecture, pipeline design, metrics calculation and technical documentation
• Exceptional oral and written communication abilities, facilitating effective cross-functional collaboration
• BA/BS degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Preferred Skills:

• Experience in deployment and infrastructure management using Terraform is a plus
• Prior experience implementing governance, privacy, and security frameworks across a data platform
• Familiarity with the complexities of PII/PHI data, HIPAA, and biometrics data
• Experience migrating or working with DBT for transformations, documentation, and lineage tracking
• Experience in developing AI-ready architecture, such as creating semantic layers that standardize business logic for Agentic AI enablement

Location: We are currently hiring this role in the US. Candidates must permanently reside in the US full-time and be based in these cities.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $122,400-$195,500 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Staff Data Engineer at Headspace:

The Staff Data Engineer at Headspace will play a foundational role in building the data platform that powers personalized, ethical, and scalable mental health support. This person will lead the evolution of our privacy-first data infrastructure, enabling better experimentation, AI-ready capabilities, and smarter decision-making across the company. It’s a high-impact staff-level role for someone who wants to shape technical strategy, mentor others, and help drive how Headspace delivers more personalized care to millions of members.

What you will do:

• Lead the implementation of a resilient, privacy-first data platform architecture that powers personalization, ethical AI, and accelerates data-driven decisions
• Lead the design, infrastructure, and tooling decisions for platform optimization and consolidation efforts, including the deprecation of legacy and redundant tooling such as Appflow, Prefect, Stitch, Redshift, and Looker
• Develop AI-ready architecture by creating semantic layers that define and standardize business logic, enabling data for Agentic AI, and spearheading new support for ML, experimentation, and onboarding to experimentation pipelines like Statsig
• Mentor other members of the DE and broader data team, particularly around dbt architecture and query performance., Foster a data-first culture that prioritizes excellence, innovation, and collaboration across teams 
• Act as a technical thought leader, shaping the company’s data strategy and influencing cross-functional roadmaps with data-centric solutions

What you will bring:

Required Skills:

• 6+ years in data engineering, with extensive experience in data platform development, complex data model designing, and data compliance implementation
• Production experience writing performant Python and PySpark code on distributed compute (Spark 3+, Delta Lake)
• Existing experience with Databricks is preferred or experience with Redshift and/or Snowflake
• Demonstrated expertise in architectural patterns for building high-volume ETL pipelines 
• Experience with data modeling, Medallion architecture, pipeline design, metrics calculation and technical documentation
• Exceptional oral and written communication abilities, facilitating effective cross-functional collaboration
• BA/BS degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Preferred Skills:

• Experience in developing AI-ready architecture, such as creating semantic layers that standardize business logic for Agentic AI enablement
• Exposure to event streaming (Kafka, EventHub) and CDC tools.
• Experience in deployment and infrastructure management using Terraform is a plus
• Prior experience implementing governance, privacy, and security frameworks across a data platform
• Familiarity with the complexities of PII/PHI data, HIPAA, and biometrics data
• Experience migrating or working with DBT for transformations, documentation, and lineage tracking

Location: We are currently hiring this role Remotely in the US. Candidates must permanently reside in the US full-time and be based in these cities.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

About the Bilingual Mental Health Coach - French/English (Part-Time W2) at Headspace:

As a Bilingual Mental Health Coach with Headspace, you play an instrumental role in making our mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Bilingual Coaches have regular touchpoints w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress in both French and English.

Coaches are an integral part of each member’s multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate.

Headspace coaching is delivered through text-based-chat and video within the Headspace app. This means as a Headspace coach you’ll be providing services through the use of a computer and with a strong ability to translate your skillset both into writing and verbally. In addition to coaching our members, you’ll also take advantage of team meetings, supervision, and training.

Headspace supports French speaking members and hires bilingual French and English speaking coaches. This is a part-time, W2 role that requires bilingual coaches to provide text-based coaching to members in both French and English, depending on member demand and scheduling. Due to high demand, bilingual coaches will also be called upon to provide regular coaching to the English-speaking general audience

Headspace coaches are ready to be part of a community working collaboratively to bring greater mental health access to the world.

Important Note:

We provide 24/7 support to our members, this means coaches are assigned to work up to 5 holidays per year.We are unable to hire licensed clinicians for this role or individuals 12 months from receiving licensure. Additionally, we are also unable to provide any type of clinical supervision towards licensure.Due to the nature of healthcare services provided to our customers, partners and members, all work must be provided in the U.S. Data, specifically personal health information may not be accessed, disclosed or used outside of the U.S. Please note that the U.S. is limited to the 50 states of the United States -- it does not include U.S. territories like Puerto Rico.

Shift Structure & Hours

• Hiring for the following shifts:
  • 7am-12pm PST  - Friday, Saturday, Sunday, Monday
  • 7am-12pm PST - Thursday, Friday, Saturday, Sunday 
  • 10am-3pm PST - Friday, Saturday, Sunday, Monday
  • 10am-3pm PST - Thursday, Friday, Saturday, Sunday 
  •  
• 4 consecutive days per week, with the same shift time each day
• 20–29 total hours per week; shifts typically 4–5 hours each
• Scheduling may flex based on business needs, with notice provided

Compensation

• $30–$38 per hour (Part-Time W2)
• Exact rate determined during the interview process based on factors including credentials, experience, specialties, languages spoken, and populations served

How your skills and passion will come to life at Headspace:

• Carry a flexible caseload of members (up to 29hrs/week) and complete intakes of new members
• Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift
• Maintain accurate and timely documentation and paperwork (I.e. discovery sessions, care plans, daily notes and other required paperwork)
• Excellent communication, writing and typing skills (spelling, grammar, syntax)
• Collaborate through notes with member's Clinical Team to collaborate on their care plan
• Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career
• Collect information on risk in the moment with members using the Columbia-Suicide Severity Rating Scale (C-SSRS), taking the appropriate next steps and escalating care as needed.

What you’ve accomplished:

• Excel at empathetic listening, building strong rapport through video and text-based chat, and providing compassionate support throughout the process of personal growth in English and French
• Have the ability to create a sense of warmth, openness, and calmness through text-based chat
• Have the ability to relate to others and connect quickly
• Work well within a team and demonstrate exceptional interpersonal skills with colleagues
• Are open to receiving and providing constructive feedback
• Are adaptable and comfortable with ambiguity, novel situations and change
• Are a strong critical and creative thinker
• Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly
• Are a culturally responsive provider, open to and capable of working with diverse populations
• Shows resilience, remaining calm under pressure and an ability to multi-task when necessary

Required Education and Experience

• A minimum of two years of coaching experience, 6 months of which must have occurred with direct supervision, under a qualified, credentialed or licensed supervisor.
• Board Certified as ICF-ACC, ICF-PCC, ICF-MCC, and/or NBC-HWC coach
• A minimum of two years relevant experience in the mental health industry
• Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc.
• Ability to deliver text-based care, including working with multiple text/chats at one time
• Fluency in Google Suite, Zoom
• Private business environment to conduct text coaching sessions

Required Bilingual Proficiency (French and English):

• Understand a wide range of longer and more demanding texts and be able to speak proficiently in a text based session 
• Can recognize and respond to implicit meaning in text/chat form
• Express ideas without too much searching for vocabulary or expressions
• Effectively use the language for social, coaching and  professional situations
• Create well-structured and detailed responses on complex topics

Preferred but not required

• MA degree in a psychology-related field
• Experience with triage and working within a team-based care model
• Have worked with a video and text-based platform providing care in the past

About the Company: 

Headspace is the world’s most accessible and comprehensive digital mental health and wellbeing platform. Headspace and Headspace have come together at a critical moment of global need. Headspace will democratize mental health and wellbeing so people around the world are supported by a full spectrum of affordable care. In addition to its vast library of mindfulness and meditation content, our behavioral health system offers emotional support, guidance, therapy, and medication from professional coaches, licensed therapists, and psychiatrists, respectively.

Our mission is to create a world where mental health is never an obstacle. By harnessing the power and convenience of a smartphone, Headspace is able to provide access to high-quality care to anyone, anywhere, in order to reduce symptoms of stress, anxiety, and depression.

How we feel about Diversity & Inclusion:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees and contractors of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how we will use the personal information you provide as part of the application process, please see: https://organizations.headspace.com/page/applicant-notice. 

About the  Staff Product Manager, MarTech at Headspace:

We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities.

What you will do:

As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include:

• Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member.
• Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation.
• Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic).
• Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups."
• Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted.
• Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member.
• Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better.

What you will bring:

Required Skills:

• At least 5+ years of experience in Product Management
• Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication.
• Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications.
• Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally.

Preferred Skills:

• 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products.
• Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push).
• Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation.
• Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery.
• Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors.
• A passion for mindfulness, mental health, and the mission of Headspace.

Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice