House Rx
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We’re looking for a remote Specialty Pharmacy Care Coordinator to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests via phone
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, NEA, TownHall Ventures, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Onsite Care Coordinator (Specialty Pharmacy) - Lakewood Ranch, FL
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We're looking for an On-Site Specialty Pharmacy Care Coordinator in Lakewood Ranch, FL to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for oncology patients and their caregivers. This is an onsite role at our Lakewood Ranch, FL location.
What You’ll Do
- Complete end to end prior authorizations for specialty medications
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $30/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID).
This work will directly contribute to the company’s mission of making specialty medications affordable and accessible for patients— keep reading to learn more about the role, our team, and why House Rx is the right next step in your career! Applicants must be based in the United States and have permanent US work authorization.
About the role
We are seeking an experienced and dynamic Senior Clinical Operations Manager to lead our customer operations by balancing key responsibilities in Customer Success and Pharmacy Operational Management.
Clinical Operations Managers (COMs) are specialty pharmacy SMEs with deep operational understanding. CSMs are the primary customer operational contact, managing workflow operations through daily interactions with clinic staff and resolving escalations cross-functionally, both inside the clinic and across House Rx’s internal team. A COM balances problem solving and rolling up their sleeves in the workflow.
This role includes a significant people leadership component, coupled with the executive presence necessary to work with physician leaders at our clinics. In addition to overseeing daily operations, the COM is involved in quality audits and analyzing metrics in order to identify gaps - diagnosing the what/why and building effective action plans to get and stay ahead of issues. COMs also work closely with our Customer Success Managers, providing operational metrics for Monthly/Quarterly Business Reviews and working on optimization initiatives.
The ideal candidate has specialty pharmacy experience and moved into a broader business role over time. This candidate thrives on providing great customer service, working flexibly in a fast moving and sometimes ambiguous environment, and leading a team. As a People Leader, the COM will be responsible for driving individual and team performance through consistent coaching, real-time feedback, and active mentorship - a hands-on manager for our hourly workforce. This candidate thrives in a fast-paced environment, focusing on developing the skills of our frontline hourly associates while ensuring key service metrics are met and career paths are forged.
The COM role continues to evolve, allowing room for new ideas and the opportunity to shape what the role and the company look like moving forward. This is a high visibility role, with significant autonomy and frequent interaction with our clinical leadership team. COMs report to our VP of Clinical Operations.
This role will be remote-based and require travel to customer sites. Most of our COMs travel ~20% of the time, but this may be higher or lower depending on the portfolio of customers (will be discussed further throughout the interview process).
Key Responsibilities:
Operational Management:
- People Management: Oversee daily operations, manage schedule adherence, and maintain a high-energy culture. Balance operational efficiency with a supportive employee experience, ensuring our team is engaged, productive, and equipped to handle high call volumes.
- Proactive Monitoring: Regularly monitor communication channels, task queues, and documentation to identify potential operational gaps before they impact customers. Aim for zero emergent escalations.
- Issue Resolution: Distinguish between program-related and operational issues, addressing customer expectations independently when possible, and escalating Clin Ops-related concerns as needed. Take ownership of investigations and ensure swift resolutions, always keeping an eye to closing the loop and next steps.
- Operational Alignment: Participate in operational reviews with internal teams, maintaining a high alignment score based on cross-functional feedback regarding clarity and execution. Work on optimization initiatives.
- Customer Request Evaluation: Lead assessments of the operational implications of customer requests, working toward mutually viable and effective solutions.
- Financial Growth: Support Customer Success Managers in identifying opportunities for financial growth initiatives within customer programs.
Customer Success:
- Relationship Building: Establish and maintain strong, collaborative relationships with key stakeholders, including dispensers, clinic staff, financial personnel, providers, and executives. Your ability to connect with stakeholders at all levels is essential.
- Effective Communication: Tailor communication to suit various audiences, ensuring clarity and alignment. From engaging with prior authorization staff on operational details to contributing to strategic insights in Quarterly Business Reviews (QBRs), your communication should be both clear and impactful.
- Objection Handling: Proactively address concerns and objections raised by stakeholders. Utilize reassuring and confident communication techniques to advocate for our program and ensure satisfaction across all organizational levels.
Qualifications:
- Experience: 8+ years of experience with a minimum of 3-5 years managing specialty pharmacy operations or a similar role, with a demonstrated track record of success in customer relations and operational management. Experience/knowledge of the pharmacy space is required; specialty pharmacy experience is strongly preferred
- Skills: Strong relationship-building and communication skills, with the ability to adapt communication styles to various audiences; excellent time management skills with the ability to manage effectively across multiple customers.
- Analytical Abilities: Proficient in analyzing operational metrics to identify/diagnose issues.
- Operational Proficiency: Experience in operational oversight, with a focus on issue resolution and process optimization.
Salary Range: Senior COM: $150,000-190,000
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements such as equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however, some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
Flexible work hours and flexible paid time off
Work remotely
Generous parental leave
Comprehensive healthcare, vision and dental benefits
Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, NEA, Town Hall Ventures, Khosla Ventures, Maverick Ventures, 1984.vc, and Character
Ready to apply?
Apply to House Rx
Pharmacist In Charge (Specialty) - St. Croix, USVI
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House Rx is on a mission to make specialty medications more accessible and affordable for patients. We're looking for a Clinical Pharmacist with specialty experience to serve as the PIC supporting our customer site in St. Croix, USVI. Join our team and help make specialty medications more accessible and affordable for patients!
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics to optimize outcomes for specialty patients and improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role in St. Croix, USVI.
What You'll Do
- Ensure compliance with all territory, state and federal pharmacy laws, Board of Pharmacy regulations, DEA, and all other standards, as applicable
- Serve as the designated Pharmacist-in-Charge with accountability for licensure, controlled substance oversight, and regulatory inspections
- Oversee daily pharmacy operations to ensure accurate dispensing, patient safety, and adherence to clinical protocols
- Maintain and enforce policies and procedures for prescription processing, drug storage, and security
- Lead audits, maintain records, and coordinate responses for regulatory bodies and accrediting organizations
- Supervise and train pharmacists, technicians, and support staff to ensure quality standards and continuing education compliance
- Collaborate with providers and clinic staff to support coordinated patient care, including formulary optimization and medication access
- Investigate and resolve medication incidents, ensuring proper documentation and continuous quality improvement
- Ensure proper inventory management, including procurement, temperature-sensitive drug handling, and recall processes
- Participate in strategic planning to support pharmacy growth, service line expansion, and value-based care initiatives
- Act as the pharmacy’s clinical expert, supporting patient counseling, therapeutic substitution, and prior authorization reviews
- Be the workflow expert is all aspects of the pharmacy from prescription received to dispensed
About You
- You must have leadership experience in a pharmacy, PIC experience preferred
- You are excited about working as part of the care team, collaborating with providers, to improve specialty medication outcomes
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance and will go above and beyond to help patients gain access, including composing appeal letters and seeking any available financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are knowledgeable about specialty medications
- Willingness to learn therapeutic areas you are not familiar with
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- You are highly organized, with excellent attention to detail, focused on delivering quality patient care, comprehensive documentation, and exceptional execution every day
- You must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be licensed as a pharmacist in State of Employment
- Your active, unrestricted pharmacist license must be eligible to become PIC in State of Employment
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Unlimited PTO
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- 401k match
- Competitive salary and equity stake
Expected Full-Time Base Salary: $135,000 - $150,000
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements, equity, paid time off and benefits.
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, LRV Health, NEA, Town Hall Ventures, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Join House Rx as a Shared Services Project Manager, where you will play a pivotal role in enhancing access and affordability of specialty medications for patients. You’ll collaborate closely with specialty care clinics and our team to optimize the specialty pharmacy experience with a focus on implementation at new customer sites.
What You’ll Do:
- Primary leader of customer facing calls, accountable for the completion of implementation steps
- Implementation project management through customer calls, timely follow up, and use of project management tools
- Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers
- Coordination with leadership to drive implementation process efficiencies for credentialing, IT workstream, and other implementation related activities
- Support for initiatives and related project work
Additional Responsibilities:
- Ensure our clinic partners maintain adequate inventory & supplies to meet the needs of their patients
- Work with clinic teams to streamline processes and workflows in coordination with clinical operations team
- Manage any issues with patient prescription attainment, including tracking packages, troubleshooting carrier issues, and monitoring work queues as assigned.
- Troubleshoot issues with claim processing, payment processing, equipment function (barcode scanners, label printers) and escalate to internal resources as appropriate
- Triage support issues related to our PMS Platform for new and existing clinic partners
- Act as a liaison between the patient, provider and our operational team to effectively and efficiently resolve issues. Problems happen, you are responsible for delighting as you solve them.
- Primary responsibility in at least one of the following areas and cross-training in at least one additional area:
- PBM audits - support our clinic partners to reduce risk of payor take backs by completing payor desktop audits
- Claims reconciliation - support our clinic partners and invoicing process through timely reconciliation of claims, identify and address missing remits and payments, and provide weekly insight to program managers
- Credentialing - work closely with clinic partners at new and established practices to complete initial credentialing with PBMs, credentialing renewals, state regulatory agency registration (where required), and manage enrollment in EFT and ERA
- Legal model - work closely with sales, program managers, and clinic partners to provide an accurate summary of state specific legal requirements for MID dispensing space, provider verification registration and requirements, practice dispensing registration and requirements, and pharmacy dispensing space requirements.
- Accreditation - work closely with clinic partners to support initial and renewal accreditation with ACHC, URAC, and others. Support required program monitoring and auditing to maintain compliance with accreditation
- Project management - implementation project management through leading customer calls, timely follow up, use of project management tools. Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers.
- Drug ordering - support clinic partners through submission of wholesaler orders, monitor delivery, troubleshoot shortages and wholesaler catalog errors. Work closely with clinics to manage accurate inventory through training, monitoring and ongoing process improvements. Work closely with distribution leaders to manage customer-specific wholesaler account matrix to optimize customer spend.
- Supply management - ensure clinic partners maintain adequate inventory, optimizing supply chain efficiency while reducing costs.
- Implementation IT workstream - work closely with implementation project manager to facilitate clinic partner IT workstream initiation, testing of EHR functionality (login, task groups, reporting, test eRx), and other IT related tasks (phone extension set up, VPN access, etc.)
About You
- You are someone who loves to dig in and can think outside the box
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- Self-motivated with sense of urgency for quality resolution
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and enjoy solving complex problems
- You are someone who looks for proactive solutions and can identify more efficient workflows.
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Onsite Care Coordinator (Specialty Pharmacy) - Pittsburgh, PA
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We're looking for an On-Site Specialty Pharmacy Care Coordinator in Pittsburgh, PA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for oncology patients and their caregivers. This is an onsite role at an office location in Pittsburgh, PA.
What You’ll Do
- Complete end to end prior authorizations for specialty medications
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Onsite Care Coordinator (Specialty Pharmacy) - Westminster, CA
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We're looking for an On-Site Specialty Pharmacy Care Coordinator in Westminster, CA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, NEA, Town Hall Ventures, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Care Coordinator (Specialty Pharmacy) - Portland, ME
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We're looking for an On-Site Specialty Pharmacy Care Coordinator in Portland, ME to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role at an office location in Portland, ME.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
- You may have the opportunity to travel to our client sites 10-15% of the time
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $22/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Onsite Care Coordinator (Specialty Pharmacy) - Tacoma, WA
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We're looking for an On-Site Specialty Pharmacy Care Coordinator in Tacoma, WA to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for oncology patients and their caregivers. This is an onsite role at a cancer clinic in Tacoma.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
House Rx is on a mission to make specialty medications more accessible and affordable for patients. We're looking for a Clinical Pharmacist with specialty experience to serve as the PIC supporting our customer site in Lufkin, TX. Join our team and help make specialty medications more accessible and affordable for patients!
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics to optimize outcomes for specialty patients and improve the specialty pharmacy experience for patients and their caregivers. This is an onsite role in Lufkin, TX.
What You'll Do
- Ensure compliance with all state and federal pharmacy laws, Board of Pharmacy regulations, DEA, and all other standards, as applicable
- Serve as the designated Pharmacist-in-Charge with accountability for licensure, controlled substance oversight, and regulatory inspections
- Oversee daily pharmacy operations to ensure accurate dispensing, patient safety, and adherence to clinical protocols
- Maintain and enforce policies and procedures for prescription processing, drug storage, and security
- Lead audits, maintain records, and coordinate responses for regulatory bodies and accrediting organizations
- Supervise and train pharmacists, technicians, and support staff to ensure quality standards and continuing education compliance
- Collaborate with providers and clinic staff to support coordinated patient care, including formulary optimization and medication access
- Investigate and resolve medication incidents, ensuring proper documentation and continuous quality improvement
- Ensure proper inventory management, including procurement, temperature-sensitive drug handling, and recall processes
- Participate in strategic planning to support pharmacy growth, service line expansion, and value-based care initiatives
- Act as the pharmacy’s clinical expert, supporting patient counseling, therapeutic substitution, and prior authorization reviews
- Be the workflow expert is all aspects of the pharmacy from prescription received to dispensed
About You
- You must have leadership experience in a pharmacy, PIC experience preferred
- You are excited about working as part of the care team, collaborating with providers, to improve specialty medication outcomes
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance and will go above and beyond to help patients gain access, including composing appeal letters and seeking any available financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are knowledgeable about specialty medications, primarily in the Oncology space
- Willingness to learn therapeutic areas you are not familiar with
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- You are highly organized, with excellent attention to detail, focused on delivering quality patient care, comprehensive documentation, and exceptional execution every day
- You must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be licensed as a pharmacist in State of Employment
- Your active, unrestricted pharmacist license must be eligible to become PIC in State of Employment
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- 15 days of PTO plus paid holidays
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- 401k match
- Competitive salary and equity stake
Expected Full-Time Base Salary: $130,000 - $150,000
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements, equity, paid time off and benefits.
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, LRV Health, NEA, Town Hall Ventures, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx
Certified Pharmacy Technician, Specialty Pharmacy - Rockville, MD
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We're looking for an On-Site Certified Pharmacy Technician in Rockville, MD to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an on-site role at a specialty clinic in Rockville.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in state of employment, national certification as CPhT is required
- You may have the opportunity to travel to our client sites 10-15% of the time
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $25/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.
Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Ready to apply?
Apply to House Rx