HOURGLASS COSMETICS – Senior Manager, Digital & Ecommerce  – Maternity Cover

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

This maternity cover role provides senior leadership for UK&I Digital and Ecommerce, setting direction and priorities across DTC and marketplace channels in close partnership with UK and global teams. The role also serves as a key contributor to global ecommerce initiatives, supporting strong performance and continuity.

You will partner cross‑functionally with Brand, Media, Creative, Education, Demand Planning, Operations, and Technology teams to optimise performance, leveraging data, testing, and insight to elevate the end‑to‑end customer experience. Success in this role will be measured by improved conversion and lifetime value, and by clearly giving customers a compelling reason to choose DTC through differentiated, brand‑led experiences.

What You’ll Do

• Be accountable for the UK trading calendar, including onsite merchandising, promotions, launches, and GWP execution to deliver commercial targets.
• Provide senior leadership for the UK ecommerce site and customer experience, partnering with Creative and Development to optimise UX, conversion, and customer lifetime value.
• Guide onsite merchandising and personalisation, ensuring strong content hygiene across PDPs, landing pages, and site navigation.
• Shape and oversee a CRO and A/B testing programme across digital media, email, and onsite experiences, including prioritisation, analysis, and sharing learnings.
• Champion AI‑driven tools and automation to improve efficiency across ecommerce operations, performance analysis, testing, personalisation, and lifecycle marketing.
• Steward first‑party data and lifecycle marketing strategy, optimising customer journeys, segmentation, and messaging across owned channels.
• Oversee ecommerce performance and forecasting, supporting budget management and channel optimisation in partnership with local marketing teams.
• Collaborate with Social to strengthen organic performance and ensure integration across organic, paid social, and influencer campaigns.
• Partner with Technology and Operations to deliver site initiatives and provide senior oversight of DTC assortment, inventory, forecasting, and demand planning.

What You’ll Gain

• Experience scaling a high-growth, global luxury brand.
• Deep, cross-functional exposure across the beauty industry.
• Strong market insight within a global organisation.
• A meaningful leadership opportunity within a growth-stage business.

You’ll Love This Role If You Are

• Strategic – able to build clear plans and processes aligned to brand and business goals.
• Creative – innovative and forward-thinking in your approach.
• Highly organised – comfortable managing multiple priorities.
• Detail-oriented – you value precision and strong execution.
• A strong communicator – collaborative, confident, and people-focused.
• Agile – adaptable and comfortable navigating change.
• Passionate about beauty – curious, hands-on, and eager to learn.

Qualifications

• 7+ years in ecommerce roles, including growth or performance marketing, with a strong data-led, test-and-learn mindset.
• Proven experience delivering digital campaigns and strategies that drive conversion and growth.
• Strong knowledge of Shopify, Klaviyo, Google Analytics, and tools for CRO and retention.
• Omnichannel perspective across DTC, retail, franchise and wholesale.
• Experience managing a P&L.
• Strong people leadership, organisational skills, and entrepreneurial mindset.
• Adaptable, resourceful, and results-focused with a hands-on approach.

HOURGLASS COSMETICS — Assistant Manager, Growth Marketing (Hybrid Role) 

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

Hourglass’ digital ecosystem is growing rapidly, and we’re looking for a self-motivated, analytically minded, and creatively curious Growth Marketing Assistant Manager to join our team. In this role, you will support the execution and optimization of Hourglass’ global paid media efforts for direct-to-consumer (DTC) and retail environments. Working closely with the Senior Director and Growth Marketing Manager, you’ll contribute to full-funnel acquisition initiatives – responsibilities include but not limited to media planning, performance analysis, and new media channel explorations.

Experience with or at a media agency is preferred, as is familiarity with media buying across Paid Social channels (ex: Meta, TikTok, and Pinterest) and Paid Search (ex: Google). Use of Google Analytics (and/or other analytics platform) to glean data-driven insights to inform your marketing strategy will be highly regarded. Superior communication and organizational skills, with strong attention to detail and confidence in working with stakeholders at varying levels, are essential.

WHAT YOU DO:

• Support the end-to-end execution of global media campaigns, including planning, launch, optimization, and performance reporting across multiple channels and regions.
• Own the creative trafficking and QA process, ensuring assets are delivered, launched on time, and aligned with platform and brand best practices.
• Analyze campaign performance to surface key insights, learnings, and optimization opportunities across creative, audience, and placement strategies.
• Coordinate day-to-day communications with media agency and external partners to support campaign execution, timelines, and deliverables.
• Partner closely with the Creative team to inform and evolve evergreen and key product launch content strategies, translating performance insights into actionable creative feedback.
• Assist in tracking budgets, monthly billing, and purchase orders, helping maintain financial accuracy.
• Collaborate with agency partners and cross-functional stakeholders to ensure seamless campaign execution and alignment.
• Support the development of A/B testing roadmaps, identifying opportunities to test formats. Messaging, hooks, and visual variations.

YOU’LL LOVE THIS JOB IF:

• You are CREATIVE: You are innovative and forward-thinking in your approach and mindset.
• You are highly STRATEGIC: You are able to develop creative concepts and vision that support brand and business goals.
• You are extremely ORGANIZED: You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information.
• You are a strong COMMUNICATOR: You are a people person, natural leader and collaborate well with others.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty, brand and creative strategy.

 QUALIFICATIONS: 

• Minimum 2 years of experience supporting paid marketing across digital channels; media agency and/or luxury space is preferred.
• Proficient in data analysis tools like Meta Ads Manager, TikTok Ads Manager, Pinterest Ads Manager, Google Analytics, Attribution Platform, Shopify.
• Detailed-oriented and have excellent project management skills with the ability to manage multiple campaigns, initiatives, and timelines simultaneously.
• Must be eager to learn, test, and impact within a high performing, collaborate environment.
• Analytical mindset with creative interest.
• Self-starter who stays motivated in fast-paced environments.
• Must be able to work from Corporate Office at least 60% of the time 

The expected base salary range for this position is $80,000 – $ 85,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com. 
 
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