HOURGLASS COSMETICS — Vice President, Procurement and Supply Chain (Hybrid)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com

The Vice President, Procurement and Supply Chain is the senior executive leader responsible for overseeing the full integrated procurement and supply chain function at Hourglass Cosmetics. The VP leads a high-performing organization and partners cross-functionally with executive stakeholders across Product Development, Operations, Finance, Marketing, and Sales to ensure world-class supplier ecosystems and seamless supply chain execution in support of Hourglass’s global growth objectives and Unilever Prestige commitments. Responsible for Sourcing, Supply Planning, Purchasing, and Logistics, the VP will be responsible for ensuring our Fill Rates are maximized, at costs that maximize gross margin (while maintaining our exacting Quality standards), all while achieving Unilever’s Days on Hand targets.

WHAT YOU DO:

Enterprise Leadership & Organizational Development

• Define and own the multi-year integrated strategy for procurement and supply chain, aligned to Hourglass’s growth agenda.
• Build, mentor, and lead the integrated procurement and supply chain organization, including direct oversight of the Sourcing & Procurement, Purchasing and Logistics leaders, Supply Planning establishing clear roles, development pathways, and a high-performance culture.
• Serve as the executive-level point of contact for strategic supplier relationships.
• Build the relationship with the UPD China Head of Sourcing, so we can benefit from their deep regional network ties
• Represent Procurement and Supply Chain in senior leadership forums, presenting portfolio performance, risk assessments, and strategic recommendations to the executive team.
• Drive continuous improvement initiatives across the combined function to increase efficiency, reduce costs, and improve service levels.
• Define and track KPIs across procurement and supply chain operations including service level, inventory health, on-time delivery, lead time adherence, cost management, and supplier performance.

 Procurement & Sourcing Strategy

• Partner with the Product Development to embed sourcing strategy early in the innovation pipeline, enabling speed-to-market and cost competitiveness from concept stage.
• Establish and govern a preferred supplier network capable of supporting aggressive launch calendars while maintaining Hourglass’s standards for quality and sustainability.
• Lead executive-level negotiations on commercial frameworks, including turnkey, directed buy, and tolling models, ensuring optimal total cost of ownership.
• Ensure full compliance with Hourglass and Unilever supplier standards, including ethical sourcing, environmental requirements, and regulatory obligations.
• Set up kick-off meetings when new suppliers are added to our network, so our internal functional leaders can meet their counterparts at the new supplier, and ways of working can be established cleanly from the start

Supply Chain Operations (Planning, Purchasing, and Logistics)

• Provide executive oversight of the end-to-end supply chain operation, directing the Supply Chain leader and Supply Planning leader, across MRP, logistics, inventory management, and S&OP processes.
• Oversee logistics operations, managing the end-to-end movement of goods between global suppliers, contract manufacturers, and the Hourglass Distribution Center across all transportation modes (air, sea, truck, rail); review and optimize freight costs and mode selection.
• Ensure accurate landed cost application and timely processing of freight and customs invoices in NetSuite ERP; oversee Transfer Order management, ensuring all shipment dates, quantities, and statuses are maintained accurately.
• Lead S&OP coordination with Demand Planning, Finance, Sales, and Marketing to develop tactical supply chain plans aligned with business goals and global forecast.

Cost Leadership & Financial Stewardship

• Own the total cost of goods strategy, setting targets and driving accountability across sourcing, procurement, and supply chain operations.
• Lead implementation of Open Book and Should-Cost methodologies across strategic supplier relationships.
• Identify and deliver year-over-year cost savings initiatives without compromising product quality or brand integrity; implement margin optimization and operational cost-saving strategies across the full function.
• Partner with Finance on COGS forecasting, Inventory projections, budget planning, and scenario modeling to support business decisions.

 Supplier Governance & Risk Management

• Design and oversee a robust Supplier Performance Management framework, including scorecards, KPIs, and escalation protocols across contract manufacturers, packaging suppliers, and freight forwarders.
• Build more resiliency into our supply chain by reconfiguring where we produce, who we procure from, and how much safety stock we hold
• Lead executive Quarterly Business Reviews with strategic partners, driving accountability and continuous improvement.
• Develop and execute a supply chain risk mitigation strategy, including dual-sourcing, capacity reservation agreements (LOIs), and contingency planning for long lead time or scarce materials.
• Serve as the primary escalation point for supply issues including delays, out-of-spec materials, capacity constraints, and supply disruptions; proactively develop and communicate contingency plans.

Cross-Functional Collaboration & Process Excellence

• Flexibly take on full-scope ownership of ad-hoc projects .
• Champion process improvements across pricing, planning, logistics, and vendor setup to drive operational efficiency and scalability across the integrated function.
• Partner with Product Development and Project Management teams on new product launch planning, providing scenario analysis, sourcing recommendations, and logistics planning during cross-functional NPD meetings.
• Partner with the Quality team to establish proactive quality governance programs with key vendors, leading resolution of escalated issues and negotiating remediation.
• Collaborate with Legal on supplier agreements, NDAs, and commercial contract structures.

YOU’LL LOVE THIS JOB IF:

• You are a VISIONARY LEADER: You set bold strategies across procurement and supply chain and inspire your team and supplier partners to achieve breakthrough results. You create clarity in ambiguity, hold people accountable, and set your organization up for success.
• You are highly STRATEGIC: You see the big picture and connect procurement and supply chain strategy to business outcomes. You build plans that are both visionary and executable.
• You are an EXECUTIVE NEGOTIATOR: You command the room and drive complex, high-value negotiations that deliver long-term commercial advantage.
• You are ENTERPRISE-MINDED: You connect sourcing and supply chain decisions to broader business outcomes, balancing strategic priorities with operational realities.
• You are ANALYTICALLY RIGOROUS: You are obsessed with understanding the underlying truth and can separate signal from noise. You leverage data and financial modeling to make informed decisions and present compelling business cases to senior leadership.
• You are a TALENT BUILDER: You are passionate about developing talent across sourcing and supply chain, building teams that are capable, collaborative, and results-oriented.
• You are extremely ORGANIZED: You are not overwhelmed by the thought of managing multiple functions, priorities, and stakeholders simultaneously.
• You are a strong COMMUNICATOR: You can succinctly describe complex situations with easy-to-digest summaries supported by data. You are comfortable presenting to senior and executive leadership and influencing cross-functional teams.
• You are AGILE: You adapt well to changing business needs and can pivot your team quickly to respond to supply disruptions, forecast changes, and evolving priorities without losing momentum.
• You are PASSIONATE about beauty: You are genuinely excited by beauty and understand that procurement and supply chain exist to get extraordinary products into the hands of consumers efficiently and beautifully.

QUALIFICATIONS

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum 10 years of progressive procurement and supply chain experience in the Health & Beauty or consumer products industry, with at least 5 years in a senior leadership role overseeing cross-functional teams.
• Demonstrated track record of building and scaling organizations across both sourcing/procurement and end-to-end supply chain functions.
• Deep expertise in global supplier management, contract negotiation, and commercial strategy for finished goods and packaging.
• Proven experience overseeing end-to-end supply chain operations including demand planning, supply planning, procurement, logistics, and inventory management.
• Experience with Open Book costing, Should-Cost modeling, and total cost of ownership frameworks.
• Deep experience with MRP/ERP systems; Oracle Planning Cloud (OPC) and NetSuite experience strongly preferred.
• Proven ability to influence and communicate at the executive and board level.
• Strong financial acumen with experience owning COGS strategy and budget accountability.
• Experience navigating a matrixed, multinational organization; Unilever or similar CPG/prestige environment a plus.
• Excellent verbal and written communication skills; demonstrated ability to present effectively to executive leadership and articulate complex supply chain and procurement concepts to non-technical audiences.
• Track record of building, developing, and retaining high-performing teams in a fast-paced, growth-oriented environment.
• Experience with international freight forwarding and logistics operations;
• Willingness to travel domestically and internationally as needed.

The expected base salary range for this position is $200,000 to $220,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. In addition to base salary, Hourglass Cosmetics offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities.

Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

HOURGLASS COSMETICS — Supply Chain Specialist (Hybrid Role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Supply Chain Specialist is responsible for creating, maintaining, and tracking statuses of work orders, purchase orders, and transfer orders with our vendors and freight forwarders.  In this role, you will build and maintain adequate relationships with our primary, secondary, and finished good suppliers to help ensure we hit our on-hand inventory targets. Additionally, you will help quote, schedule, and document transportation of supplier shipments internationally. Your attention to detail and clear effective communication will be key to your success in this role.

WHAT YOU DO:

• Issue and maintain the entire lifecycle of work orders, purchase orders, and transfer orders in NetSuite.
• Maintain PO and TO statuses, dispatch date, ETA, QTY, price, etc. and ensure all information reflects reality and is up to date systematically.
• Obtain commercial invoice and packing lists to receive and build WOs/POs once items are ready for dispatch/pick-up at contract manufacturers.
• Obtain freight quotes, book, and schedule shipments for pick-up and delivery of components, WIPs, and finished goods. Ensure components are where they need to be at the right time.
• Update and distribute Open Order and Transfer Order reports to vendors and cross functional teams within Operations.
• Build and maintain supplier relationships by driving weekly vendor OOR calls and working with external partners to understand, support resolution, and/or communicate changes in production priority.
• Review vulnerable/at-risk/out of stock SKUs and ensure POs are expedited accordingly.
• Download extracts from ERP & WMS to provide open orders, BOM details, on-hand, in-transit inventory, etc. for each vendor.
• Serve as the first point of contact for any supply issues that may arise (delays, out of spec material, constraints, etc.), understanding the issue in detail and proactively providing potential solutions 

YOU’LL LOVE THIS JOB IF:

• You are extremely ORGANIZED: You are not overwhelmed by the thought of tracking multiple transactions at a time. You take pride in your ability to present data clearly, and update excel models, order reports and ERP systems to show latest progress for material delivery.
• You are DETAIL ORIENTED: You appreciate the importance of having detailed and precise information. You understand that you’re at the ground level ensuring the right product is delivered on-time and in-full.
• You are a strong COMMUNICATOR: You are a people person, natural leader and collaborate well with others. You maintain strong working relationships with internal and external stakeholders including product development, project management, warehousing/distribution, contract manufacturers, and packaging suppliers.
• You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines. You aren’t satisfied with the first answer. Instead, you like to give a primary answer, but also run analyses on various scenarios as a matter of habit.

QUALIFICATIONS:

• Bachelor's degree in supply chain management, business administration, or a related field.
• Proven experience (minimum 3 years) in purchasing, procurement, or supply chain related roles.
• Must possess excellent organizational and prioritization skills with a strong attention to detail in a fast-paced environment and can handle multiple tasks and priorities simultaneously.
• Experience working with NetSuite (ERP), intermediate Excel skills
• Foundational knowledge of Logistics required
• Strong analytical and problem-solving skills with the ability to interpret complex data and draw actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Must be able to work from Distribution Center Office at least 60% of the time.

The expected base salary range for this position is $75,000 to $80,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

In addition to base salary, Hourglass Cosmetics offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com.

Equal Opportunity Employer/Veterans/Disabled

Applicants and employees are protected from discrimination under Federal law. For more information, please see Know Your Rights.

HOURGLASS COSMETICS - Senior Manager, Commercial Operations, Asia

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and nearly 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

The Senior Manager, Commercial Operations, Asia is an essential team member responsible for overseeing and driving the development of operational initiatives within the region. The scope of the role includes but is not limited to: managing inventory and replenishment across counters and the local warehouse, sales reporting, ensuring smooth operational processes from point of order to delivery, and partnering with internal and external stakeholders to monitor and enhance order fulfilment, delivery metrics, and on shelf availability.

The Senior Manager, Commercial Operations, Asia will possess strong organizational capabilities, demonstrate exceptional communication skills and have a knack for building collaborative relationships with key internal and external stakeholders. They will effectively balance the day-to-day needs of the region with evaluating current ways of working and constantly driving change to ensure developments within the business are suitably responded to and supported. The ability to work under pressure against tight deadlines is imperative. This position will report to the General Manager, Asia, also based in Hong Kong; with a dotted line to the Senior Director of International Commercial Operations, based in London. A level of autonomy and confidence to represent and drive the Commercial Operations function without local management presence is therefore essential.

WHAT YOU’LL DO:

• Lead the relationship with the local 3PL warehouse to establish that strong processes are in place. Constantly evaluate processes and challenge existing ways of working to ensure future fitness.
• Execute replenishment orders for the local 3PL warehouse and counters, forecasting needs, analyzing sales, and resolving inventory discrepancies, to optimize inventory and sales. Drive improvements in forecast accuracy and contribute to the development of replenishment methods and parameters in line with business changes and feedback from retail teams.
• Ensure inbound shipments to the counters and the local 3PL warehouse are received physically and systematically in an accurate and timely manner
• Prepare, allocate, manage via timely sell in of all new product launches, re-promotes, and brand initiatives, including the upload of master data into retailer portals and preparation of new line forms. Manage allocations and retailer requests in collaboration with Demand Planning team, ensuring optimum allocation of inventory, balancing forecasts with retailer requests
• Communicate with Operations teams in the global warehouse in Los Angeles to ensure the smooth flow of retailer orders and deliveries, ensuring on time, in full delivery to all partners. Ensure internal and external teams are kept updated on status of business-critical orders and deliveries.
• Proactively problem solve and respond to day-to-day queries from internal and external stakeholders
• Partner with internal and external stakeholders to monitor and improve order fulfilment, DC inventory availability, and in-store availability. Consistently review metrics to learn lessons and identify process improvements.
• Develop and maintain retail reporting documents across the region, ensuring the business has robust and reliable retail sales data at group, door, area, category, franchise and product line level
• Collaborate with regional Demand Planner on the region’s SKU-level forecast
• Manage the day-to-day sales-related functions including staff gratis and tester orders, damages and returns, POS technology management and communication with retailers.
• Oversee the cycle count process, confirming timely and accurate counts. Periodically reviews processes to ensure relevance and suitability to business changes.
• Manage monthly invoices/invoice reconciliation with retail partners.
• Closely monitor retailer fill rates, partner with global team to identify key missed opportunities and find solutions for recurring and problematic SKUs. Collaborate with peers in other regions to share experiences and solutions.
• Support the General Manager with new product forecasts, providing robust data analysis, insights and recommendations to inform initial and ongoing demand plan
• Participate in regular meetings with internal and external partners ensuring the smooth running of the Operations department and enhancing its impact on the overall business
• Support local colleagues with operational prowess in set up of internal and external events
• Assist in the setup of any new launches/retailers/counters
• General ad hoc office operations support

YOU’LL LOVE THIS JOB IF:

• Attention to detail: You are thorough and accurate in the work you do.
• Strong communicator and collaborator: You work and communicate effectively with members across multiple functions.
• Strategic and adaptive: You can efficiently anticipate, identify, and articulate problems in a fast-paced environment.
• Results-oriented: You have a bias for action. When problems arise, you reliably produce responses and thoughtful solutions.
• Entrepreneurial: You always question if something can be done better, and don’t overly rely on external resources when it comes to getting things moving.
• Ambitious: You have the enthusiasm to persevere through setbacks and help support your team as needed.
• Curious: You are a natural learner with a genuine interest in beauty, luxury, design & art.

QUALIFICATIONS:

• 7+ years experience in a relevant operations, merchandising or planning role
• Experienced in effectively interfacing with people at all levels within cross-functional teams, challenging status quo in order to constantly refine and improve processes
• Demonstrates strong analytical, organizational, and time management skills.
• Self-driven solution seeker who thrives in a fast-paced environment.
• Position requires attention to detail, adaptability, and high degree of collaboration.
• Excellent communication and interpersonal skills.
• Working knowledge of ERP software systems preferably NetSuite.
• Proficient with Microsoft Office, with advanced Excel skills.
• Fluent in Cantonese, Mandarin, and English.
• Experience working in multiple business models: concession, wholesale, distributor & travel retail
• Ability to travel within the markets as needed.