NewRocket
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ServiceNow Senior Solution Consultant (Netherlands)
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Why Us
NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. The go-to ServiceNow guide, NewRocket was recently awarded the “2023 ServiceNow Worldwide Customer Workflow Partner of the Year”, “2023 ServiceNow Creator Workflow Partner of the Year” and named one of Inc. 5000 Fastest Growing Private Companies.
We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver. We #GoBeyondWorkflows to create new kinds of experiences for our customers.
Come join our Crew!
The Role
NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. Our EMEA - Netherlands crew is seeking a Senior ServiceNow Solution Consultant (Pre-Sales) to work with the Global Solutions Crew to ensure the company meets global targets and standards. This role is a player coach where you will work with the Global Leader on strategy and with account executives to close deals. This essential crew member will position technical solutions while achieving quarterly and annual sales objectives in support of our global sales team, a true hybrid of technical and sales skills. You will be joining a fast-paced team that solves new problems every week, all while leveraging the incredible power of the ServiceNow Platform.
What you'll do:
- Work with EMEA - Netherlands account executives to close deals
- Leads complex technical solution development related to NewRocket’s full range of services and products; engages in conceptual thinking to understand advanced issues and implications
- Support Sales teams in the qualification of customer needs through discovery
- Considered an expert in pre-sales and solution development
- Participates across the sales lifecycle on acquiring new customers
- Leads demonstration the product, both standard and tailored to prospects and existing customers
- Generates product demo scripts and scenarios and maintain demonstration environment(s)
- Scopes and delivers Proof of Concept/Proof of Value engagements with prospects
- Creation of proposals, SOWs, use cases, and functional requirements documents
- Responding to RFP/RFI/Tenders
- Stays current on competitive analyses and understands differentiators between the company and its competitors
- Understands business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
- In conjunction with Sales and Professional Services, conducts transition briefings, communicates commitments and expectations in preparation for deployment
- Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, colour, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.uk@newrocket.com.
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Apply to NewRocket
Senior ServiceNow Project Manager – Netherlands based
Location: Remote (Netherlands) | Some Client Meetings
Employment Type: Full-Time
About NewRocket - Why Join Us
NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.
With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.
Why You
You’re a strategic, hands-on leader who thrives in fast-moving, client-facing environments. You know how to guide teams through complexity, manage competing priorities, and deliver outcomes that exceed expectations. As a Senior Project Manager, you’ll lead enterprise-scale ServiceNow projects, mentor delivery teams, and ensure client success at every step.
If you’re ready to elevate your career and make an impact that matters, NewRocket is ready for you.
What You’ll Do
- Lead end-to-end ServiceNow projects and programs — from planning through execution — ensuring scope, budget, and timeline are met.
- Serve as the bridge between business and technical teams, aligning project goals to client vision and outcomes.
- Define and manage scope, milestones, and deliverables, communicating progress clearly and proactively to stakeholders.
- Facilitate agile ceremonies and client meetings, driving collaboration and accountability across teams.
- Monitor budgets and forecasts, analyze profitability, and ensure accurate invoice and reporting.
- Identify and mitigate risks early to maintain project momentum and client satisfaction.
- Coach and mentor project teams, fostering a culture of ownership, agility, and continuous improvement.
- Contribute to delivery excellence by maintaining project documentation, status reports, and lessons learned.
- Collaborate with clients to ensure value realization and high-quality solution delivery.
What You Bring
- 8–12 years of business-related experience, including 5+ years in technology project or program management.
- Proven success delivering large, complex enterprise projects using Agile, Waterfall, or hybrid methodologies.
- Deep understanding of project economics, including cost-benefit analysis, ROI, and budget forecasting.
- Global consulting experience, including project management of global delivery teams.
- Experience managing ServiceNow implementations, both full-lifecycle and integrations.
- Project Management and ServiceNow certifications a plus.
- Excellent facilitation, communication, and stakeholder management skills.
- Ability to lead teams in a matrixed environment and adapt quickly to ambiguity and change.
- Demonstrated ability to inspire and motivate cross-functional teams toward shared goals.
- Attention to detail with a passion for continuous improvement and operational excellence.
- Experience in working with offshore, nearshore and onshore teams in collaboration with stakeholders.
- Fluency in the Dutch and English Language and residence in the Netherlands
Education & Certifications
- Bachelor’s degree in business management or related field (required)
- PMP certification (required)
- Agile/SCRUM certification (preferred)
- ServiceNow certification or hands-on experience (preferred)
Why NewRocket
At NewRocket, our people are our power. We celebrate diversity, encourage innovation, and invest in your growth. You’ll find an environment that values authenticity, balance, and collaboration — where every team member is empowered to go beyond.
We are proud to be an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are made without regard to sex, race, color, religion, gender, national origin, disability, sexual orientation, pregnancy, age, military, or veteran status.
If you require accommodation during the application process, please contact hr.uk@newrocket.com.
Ready to apply?
Apply to NewRocket
Senior ServiceNow Business Analyst- Netherlands
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Senior Business Analyst-ServiceNow Solutions
NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
Come join our Crew!
The Role
NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. Our EMEA - Netherlands crew is seeking a Senior Business Analyst to work with the Global Solutions Crew to ensure the company meets global targets and standards. You will be joining a fast-paced team that solves new problems every week, all while leveraging the incredible power of the ServiceNow Platform.
What you'll do:
The Senior Business Analyst is responsible for capturing customers’ business processes and desired outcomes. The Senior Business Analyst will manage customer outcomes on complex level projects.
Key Job Responsibilities and Accountabilities:
- Conduct workshops and lead multiple implementations from a customer strategy standpoint
- Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
- Own business requirements and agreement of priorities with clients/end users
- Conduct impact analysis on existing business processes and function
- Produce functional specifications, wireframes, and mock-ups for delivery teams
- Partner with technical team to conduct demos and show & tells with client end users
- Contribute to writing test scripts including acceptance criteria
- Facilitate testing/UAT and obtain agreement on priorities with client / end users
- May perform additional duties as assigned
Skills, Knowledge, and Abilities:
- Strong knowledge of business process architecture for cloud-based platforms
- Strong written and verbal communication skills in the Dutch language
- Ability to assess and mitigate risk
- Strong leadership capabilities
- Effective facilitation, coaching and mentoring skills with ability to motivate a team
- Strong problem-solving skills; ability to simplify complex situations
- Strong relationship management skills with all levels
- Ability to deliver a high degree of customer satisfaction
- Comfortable working in a matrixed organization
- Comfortable working with ambiguity and change
- Bachelor’s Degree in Management Information Systems, Business, or Computer Science
- 5-10 years of related business experience
- Experience participating in ServiceNow implementations
- Preferred: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS),
- ITIL Foundations
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, colour, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.uk@newrocket.com
Ready to apply?
Apply to NewRocket