HeliosX
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Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
HeliosX is seeking a Head of Privacy to own and lead global privacy and data protection across the organisation. Reporting to the General Counsel, this role will set and drive the company’s privacy strategy, embed privacy-by-design across products and operations, and enable compliant, scalable use of data (including health data) to support innovation, international expansion and responsible commercialisation.This is a high-impact, senior legal role with significant autonomy and visibility.
The role focuses on legal privacy and regulatory strategy and risk. Day-to-day information security operations and non-legal compliance execution sit with the relevant functional owners, with strong partnership and governance across these teams. Privacy and data protection are central to HeliosX’s growth, product strategy and regulatory credibility. This role is critical in enabling the business to scale internationally, innovate responsibly and manage regulatory, reputational and enforcement risk in a highly scrutinised environment.
What you'll be doing:
- Own and lead the organisation’s global privacy and data protection strategy, including the use of special category (health) data.
- Act as the final internal decision-maker on privacy and data protection matters within agreed risk appetite, providing clear, pragmatic direction to the business and the Head of Legal.
- Partner with and advise the Head of Legal on cross-functional and board-level risk trade-offs where privacy intersects with broader legal, regulatory or commercial considerations.
- Design, implement and continuously improve scalable privacy governance, including oversight of:
- data mapping / RoPA
- DPIAs and privacy risk assessments
- internal privacy policies and standards
- training and awareness programmes
- Building and scaling datasets as a commercial asset
- privacy incident escalation and reporting
- Establish privacy KPIs and reporting for senior leadership.
- Lead engagement with data protection authorities and regulators, including managing responses to inquiries, data incidents, investigations, audits and formal correspondence, working with external counsel where appropriate.
- Monitor and advise on privacy regulatory developments across relevant jurisdictions (including UK, EU, US and other international markets) and incorporate the impact of further expansion on the global privacy program and data strategy.
- Partner closely with product, engineering and data teams to embed privacy-by-design into product development, experimentation, analytics and growth initiatives.
- Lead on privacy and data protection aspects of AI and automated decision-making, including DPIAs, lawful basis, transparency, data minimisation, governance and human oversight.
- Support responsible data use and data commercialisation initiatives in a way that balances innovation with regulatory and ethical considerations.
- Own privacy readiness for international expansion, including market-entry assessments, localisation considerations and cross-border data transfer strategies.
- Draft, review and negotiate data-related agreements, including DPAs, joint controller arrangements and data-sharing agreements.
- Lead privacy input into partner and vendor assessments.
- Build and lead a small but growing privacy function (legal and/or privacy professionals), setting priorities, mentoring team members and establishing effective operating rhythms.
Who you are:
Experience:
- Qualified lawyer (UK / EU preferred).
- 8+ years PQE (or equivalent experience) with deep, hands-on privacy expertise in-house and/or in leading private practice.
- Proven experience owning privacy strategy and decision-making in a regulated, high-growth and data-intensive environment.
- Expert knowledge of UK GDPR and EU GDPR, including advising on the use of special category data. Experience with other regimes (e.g. the Americas or APAC) is advantageous.
- Demonstrable experience influencing and advising senior stakeholders across product, engineering, data, commercial and clinical teams.
- Deep understanding of privacy risks and controls in modern digital products and advanced analytics in a direct to consumer business.
- Excellent drafting, negotiation and communication skills, with the ability to translate complex privacy issues into clear and actionable guidance.
- Experience working in or advising a healthtech, digital health or consumer healthcare business or any other sector handling special category data would be preferred.
- Experience building or scaling a privacy function within a fast-paced, high-growth organisation.
- Exposure to privacy considerations in international market expansion, including outside the UK/EU.
- Familiarity with data ethics frameworks and responsible innovation best practices.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pension
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
#LI-Senior #LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
As an FP&A Analyst, you’ll act as a key finance partner to Operations—owning critical forecasting processes, improving reporting accuracy, and delivering insights that drive performance.
You’ll work across multiple cost areas and geographies, helping the business understand its cost base, evaluate opportunities, and optimise efficiency as we scale.
What you'll be doing
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Preparation of timely and reliable weekly trade reports for senior stakeholders across the business on performance across sales, margin and other KPIs. Focusing on actionable insights, analysis and commentary.
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Preparation of monthly board reporting packs, working cross functionally to bring together performance metrics from across the business. Ownership of operating costs forecasting and month end reconciliation.
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Maintenance of monthly trackers for review with budget holders.
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Conducting variance analysis to understand deviations from forecast. Working with the accounting team to validate month end postings. Communicate risks and ops to senior leadership.
- Run financial projections for new potential capital projects. Working with operations, growth and the wider finance team to build accurate forecasts
- Ownership of Capex forecasting.
- Ownership of post investment analysis to review performance and spend vs target of Capex projects.
- Work with the accounting team on development costs capitalisation.
- Work with senior FP&A analyst to produce departmental P&Ls for operations leadership team for end to end performance review monthly.
- Develop a deep understanding of key P&L drivers and assumptions, enabling proactive performance analysis and challenge.
- Support the evaluation of commercial opportunities and risks, leveraging data-driven insights to influence decision-making.
- Assist in enhancing financial models and analytical tools to improve forecasting accuracy and business planning.
- Provide ad hoc support to senior managers and FP&A Director as required.
Who you are:
- 1+ years working in a commercial finance or consulting environment.
- Part qualified preferred (ACA/ACCA/CIMA)
- Strong data literacy and manipulation skills, comfortable working with large data sets.
- Proven track record of cross functional collaboration and project delivery.
- Demonstrated ability in forecasting and quantitative problem-solving.
- Experience navigating ambiguity, and self-motivated to deliver autonomously.
- Relevant experience of working with an online D2C business model preferred.
- Capable data analyst with a commercial mindset.
- Effective communicator with the ability to translate data into insight.
- Good functional understanding of financial and BI systems and tools.
- Strong stakeholder management.
- Detail oriented.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pension
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
#LI-Hybrid#LI-DNI
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
What you'll be doing
- Running end-to-end UK payroll accurately and on time, including all pay elements, deductions and statutory payments
- Applying and calculating manual tax codes, processing P6/P9 notifications and handling complex tax scenarios
- Completing monthly reconciliations across GL, HMRC and pension providers using Excel
- Managing the full range of statutory payments: SSP, SMP, SPP etc, including manual calculations
- Owning pension scheme administration including auto-enrolment, opt-outs, re-enrolment and provider reconciliations
- Acting as first point of contact for all employee payroll queries daily
- Managing the relationship with our external payroll provider, challenging outputs and driving accuracy
- Contributing to the active project to bring pensions administration in-house
What you'll bring
- Hands-on end-to-end UK payroll ownership in a medium to large organisation
- Confident working knowledge of PAYE, NI, statutory payments and auto-enrolment
- Experience with manual tax code calculations and complex statutory payment scenarios
- Strong Excel skills for payroll validation and reconciliation work
- Experience operating alongside an external payroll provider
- Comfortable working at pace in a scaling, deadline-driven environment
#LI-Hybrid #LI-Associate
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
The Head of Analytics is responsible for maximising the impact of analytics across HeliosX during a period of transition. The role will drive higher-quality, insight-led decision-making by leveraging existing data capabilities and embedding advanced analytical thinking across the business. Operating as a hands on leader, the role combines direct delivery of high impact analysis with the development and uplift of analytics capability across the team, ensuring consistent, value-driven outputs aligned to business priorities.
What you’ll do
Commercial Analysis and Insights
- Act as the lead analytical problem solver on the most critical business questions
- Deliver end-to-end, deep-dive analysis across areas such as:
- Acquisition performance & channel efficiency
- Retention, churn and LTV dynamics
- Pricing and commercial optimisation
- Operational performance and cost drivers
- Provide actionable recommendations based on data insights to inform strategic and operational decisions
- Work with cross-functional leadership to identify, collect, analyze, and interpret data to help refine and prioritise Group strategy
- Move beyond descriptive reporting to diagnose root causes and identify clear actions
- Work directly with senior stakeholders to shape decisions in real time
- Lead the delivery of reports and presentations to communicate findings
- Work with the Financial Planning & Analysis (FP&A) lead to ensure analytical insights are incorporated into the business plan and that variances to plan can be explained
- Partner with Data Science to integrate; Predictive. Modelling, Experimentation and Advanced segmentation
Data Visualisation and Reporting
- Reduce time spent on manual reporting and dashboard production
- Leverage AI + Snowflake capabilities to automate or eliminate low-value workflows
- Redefine team priorities toward fewer, higher-impact analytical outputs
- Establish a culture of proactive, hypothesis-led analysis
- Lead on BI education and data literacy for business stakeholders across functional teams
- Ensure data-driven insights are presented in a clear and actionable format
Team Management
- Set a new standard for; problem structuring, analytical depth and commercial insight
- Coach analysts through real work and live problem solving
- Stay close to the work, actively reviewing and contributing to analysis
- Introduce more rigorous approaches to; hypothesis-driven analysis, causal thinking and then how to translate data into decisions
- Work alongside Data Governance to improve metric clarity and trust over time
What you’ll bring to HeliosX
- Proven track record in analytics, strategy, or data roles in high-growth, data-rich environments
- Strong track record of personally delivering complex, high-impact analysis (not just managing teams)
- Solid background of data governance and reconciliation, with a strong grasp of financial and ecommerce metrics
- Comfortable operating as a senior individual contributor and team leader simultaneously
- Strong data management skills, having experience with python / R and advanced SQL skills
- Excellent communication, presentation, and business partnering skills, inspiring confidence through powerful messaging and a natural rapport
- Comfortable with ambiguity, possessing the ability to proactively work independently and collaboratively
- Strong commercial acumen — able to connect analysis to revenue, margin and customer outcomes
- Outstanding organisational and time management skills, with a keen eye for detail when appropriate
- Resilient, pragmatic, and agile. Confident in making candid observations and openly engaging with difficult truths in order to deliver solutions
- Strong stakeholder management and collaboration skills to understand business needs, challenges and objectives
Life at HeliosX
At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission-driven people who are excited to innovate, scale, and create change.
Here’s what you can expect:
- 25 Days Holiday (+ public holidays)
- Private healthcare, including dental and vision cover
- Employee Pension with Smart Pension and enhanced parental leave
- Cycle-to-work and Electric Car schemes
- Free monthly products from Dermatica and MedExpress, plus family discounts
- Home office allowance
- Wellbeing perks: Headspace subscription, gym discounts, L&D budget, and free Audible subscription
#LI-Senior
#LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
The People Business Partner will partner with clinical services leaders to enhance performance, capability, and accountability across regulated teams. By providing strategic guidance and supporting manager development, they will help embed a high-performing, compliant culture while ensuring teams feel supported and empowered. This role is essential in enabling clinical leaders to manage performance effectively, deliver exceptional outcomes, and sustain operational excellence within HeliosX’s clinical services.
What you'll do
- Partner with clinical leaders to embed consistent performance standards across high-volume, regulated teams.
- Coach managers to deliver feedback, address underperformance, and support professional development.
- Advise on organisational design, workforce planning, and scaling team structures to ensure operational effectiveness.
- Use data and insight to identify performance gaps and opportunities for improvement.
- Lead culture and engagement initiatives that promote a high-performing, supportive, and compliant environment.
- Provide expert guidance on employee relations and regulatory matters, enabling managers to make sound decisions.
- Support leaders through change with clarity, consistency, and care for their teams.
What You’ll Bring to HeliosX
- Strong HRBP experience in regulated environments.
- Experience supporting high-volume professional populations, ideally clinical teams.
- Confident influencing of senior clinical leaders to improve performance and capability.
- Analytical, structured, and solutions-focused, balancing operational pressures with compliance requirements.
- Skilled in organisational design and scaling team structures for effectiveness.
- Pragmatic, fair, and credible decision-making in complex or sensitive situations.
- Energised by enabling leaders to develop high-performing, engaged clinical teams.
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
#LI-Associate #LI-Hybrid #LI-DNI
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
To lead and embed a consistent, fair, and principle-led Employee Relations (ER) framework across HeliosX. Provide expert oversight and strategic direction of complex ER matters while building manager capability and scalable processes to support our fast-growing, operationally intensive, and regulated business. This role ensures ER is handled with professionalism and empathy, balancing compliance with sound judgement.
Please note this role is hybrid, with an expectation you'll attend our office in Central London 2 days a week.
What you’ll do
- Set and embed clear ER frameworks that define responsibilities, escalation routes and decision ownership between managers, and the People Team.
- Act as custodian of ER policies and procedures across the UK, US and emerging markets, ensuring they are up to date, practical and consistently applied.
- Ensure global consistency of ER approach while allowing for local legislative and cultural nuance.
- Establish standards for ER quality, decision-making and documentation.
- Oversee and provide strategic direction of ER casework (informal and formal) across all employee groups, including frontline, clinical, professional, and senior managers, ensuring judgement based on complexity and risk.
- Lead complex, sensitive and high-risk ER cases, including senior employee matters.
- Provide expert judgement where there is ambiguity, sensitivity or competing risk.
- Lead ACAS conciliation and Employment Tribunal strategy (or equivalent regional dispute resolution) in partnership with Legal and external counsel.
- Identify and mitigate legal, operational and reputational risk arising from ER activity.
- Design and deliver ER training and guidance to build manager capability and confidence.
- Coach managers to address issues early and appropriately, reducing unnecessary escalation.
- Embed clear manager accountability for ER decisions, ensuring cases are managed at the appropriate level and escalation pathways are clear.
- Reduce ER dependency within the People team by improving manager self-sufficiency.
- Line manage and develop ER Advisor(s), building a high-performing and scalable ER function.
- Set clear service standards, response times and quality expectations for ER support.
- Monitor ER data, trends and hotspots to identify systemic issues and capability gaps.
- Provide data-led insight and recommendations to the Director of People Operations to inform wider people strategy.
- Own ER approach for fast-paced, operational environments including frontline, customer services and clinical teams.
- Apply sound commercial judgement in ER decision-making, balancing legal risk, operational continuity, patient safety and business impact.
- Operate confidently within clinical and other regulated environments, ensuring ER processes align with regulatory, governance and safeguarding requirements.
- Partner closely with Clinical Operations and senior operational leaders to ensure ER decisions support safe, compliant and effective service delivery.
- Ensure ER frameworks are fit for shift-based, high-volume contexts and enable timely, proportionate decision-making without unnecessary escalation.
- Balance pace with fairness, consistency, compliance and reputational risk.
What you’ll bring to HeliosX
- Significant experience leading Employee Relations in a complex, high-growth organisation.
- Demonstrable experience managing complex and sensitive ER cases, including senior-level matters.
- Proven experience leading ACAS conciliation and supporting Employment Tribunal processes.
- Expert working knowledge of UK employment law; experience in the US and at one European international jurisdictions is desirable.
- Experience supporting high-volume, operational environments (e.g. customer services, warehousing) and or Clinical Regulated environments.
- Experience managing or developing ER Advisors or similar roles.
- Experience building ER frameworks, policies and scalable ways of working.
- Expert ER judgement and decision-making.
- Strong coaching capability with managers at all levels.
- Excellent written communication, including drafting outcomes, policies and guidance.
- Ability to manage competing priorities in fast-paced, high-volume environments.
- Data-literate, able to interpret ER trends and translate insight into action.
- Confident stakeholder management, including senior leaders and external advisors.
- Ability to balance strategic oversight with hands-on intervention when necessary.
- Human-centred: balances empathy, fairness and professionalism in all ER matters.
- Calm under pressure: able to navigate emotionally charged and complex situations with confidence.
- Commercially aware: understands business impact while maintaining legal and ethical standards.
- Consistent and principled: applies frameworks fairly while exercising sound judgement.
- Builder mindset: motivated by creating sustainable, scalable ER capability.
- Global perspective: able to operate across jurisdictions with cultural and legislative awareness.
Life at HeliosX
At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission-driven people who are excited to innovate, scale, and create change.
Here’s what you can expect:
- 25 Days Holiday (+ public holidays)
- Private healthcare, including dental and vision cover
- Employee Pension with Smart Pension and enhanced parental leave
- Cycle-to-work and Electric Car schemes
- Free monthly products from Dermatica and MedExpress, plus family discounts
- Home office allowance
- Wellbeing perks: Headspace subscription, gym discounts, L&D budget, and free Audible subscription
#LI-Senior
#LI-Hybrid
#LI-Hybrid #LI-Senior
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
We’re hiring a Senior SEO Manager to own SEO and LLM-driven discoverability end-to-end across all HeliosX brands and markets, including MedExpress, Dermatica, ZipHealth, RocketRx. Search is changing fast. Users are moving from “searching websites” to “asking questions”, and discovery is increasingly driven by Google AI Overviews, LLMs and GenAI-powered answers. This role exists to ensure HeliosX is visible, authoritative and trusted in that new search landscape.
This is not a traditional keyword-only SEO role. You will sit within the Growth team and act as the single owner of organic discovery, spanning:
- Technical SEO & engineering requirements
- Content & clinical authority (E-E-A-T)
- Off-site authority and UGC ecosystems (Reddit, forums, Q&A)
- LLM visibility, citations and answer inclusion
What you’ll do
- SEO & LLM Strategy
-Conduct a full SEO audit by brand and condition/treatment category
-Build and own a unified SEO + LLM search roadmap across all brands and markets
-Define prioritisation based on Google rankings, AI Overviews and LLM citation behaviour
-Track and respond to changes in GenAI search behaviour and emerging best practices
- Technical SEO & Engineering Collaboration
Act as product owner for SEO engineering initiatives
- Partner with Engineering to deliver:
-Modular treatment and condition page templates
-Clean URL architecture, metadata and internal linking logic
-Core Web Vitals and page speed improvements
-Structured data (MedicalEntity, Product/Service, FAQ, Organisation)
-Crawlability, indexation, canonicals, sitemaps and freshness signals
-Ensure SEO requirements are embedded into BAU launches and platform decisions
- Content, Clinical & E-E-A-T
-Scale clinically authoritative, SEO-ready content
-Maintain regular refresh cycles to support freshness signals
-Roll out author bios, reviewer profiles, citations, and accessibility standards
- LLM Visibility & Off-Site Authority
-Ownership of LLM-specific optimisation initiatives, including schema expansion, content structuring, topical completeness and Reddit/UGC influence across priority conditions and treatments.
-Balance traditional link building with modern authority signals used by LLMs
- Measurement & Reporting
-Rankings and keyword coverage
-Organic revenue and funnel performance
-Schema coverage and content gaps
-LLM answer inclusion, citations and hallucinations
-Work with Data to maintain unified SEO and LLM dashboards across brands
What you’ll bring to HeliosX
- 5–8+ years of SEO experience, including technical SEO at scale
- Proven experience working cross-functionally with Engineering, Content and Data
- Strong grasp of E-E-A-T principles and clinical/authoritative content requirements
- Curious and forward-thinking about LLMs, GenAI search and AI Overviews
- Comfortable owning strategy and execution in a fast-moving environment
- Experience with international SEO (UK, US, DE, CA)
- Highly organised and detail-oriented, with a creative and resourceful approach to problem-solving and scaling effectively
Nice to haves
- Understanding of medical, regulated or high-trust verticals (healthcare, finance, etc.)
- Hands-on experience with structured data for medical content
- Early experience optimising for AI search, citations or answer engines
Life at HeliosX
At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission-driven people who are excited to innovate, scale, and create change.
Here’s what you can expect:
- 25 Days Holiday (+ public holidays)
- Private healthcare, including dental and vision cover
- Employee Pension with Smart Pension and enhanced parental leave
- Cycle-to-work and Electric Car schemes
- Free monthly products from Dermatica and MedExpress, plus family discounts
- Home office allowance
- Wellbeing perks: Headspace subscription, gym discounts, L&D budget, and free Audible subscription
#LI-Senior
#LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
We need Engineering Managers who are builders at heart. We want people who thrive on shipping high-impact work, think like product owners, and excel at clearing the path so their teams can execute at their full potential.
At HeliosX, Engineering Managers drive the execution engine. You will be deeply embedded in the work to shape how your teams build, challenge them to improve, and help them succeed. This is a leadership role first. Your impact comes primarily through your teams rather than your own code output.
You will manage around 8-12 engineers across multiple small teams. Some teams might be one or two people; others might be six. The shape varies, but the job is the same: make those teams succeed.
What you'll be doing:
- Drive execution. You set ambitious targets and hold teams accountable. You own the accuracy of commitments. When you assign feature leads to initiatives, you remain accountable for the performance throughout delivery. Delegation is not abdication. You must stay close enough to the technical details to understand challenges, unblock the team, and make the right calls on complexity.
- Build and grow your people. You line-manage every engineer on your teams. We expect you to hold a high bar for performance, give direct feedback, and proactively make changes when necessary. You also invest in high performers by stretching them with the right opportunities to support their development.
- Improve how your teams work. Be relentless about making your teams more effective over time. This includes refining processes, adopting better tools, and improving how your teams use AI in their day-to-day work. If you find friction, remove it.
- Shape what gets built. Your Product Manager counterparts own the "what and why," but you are their partner. You help refine ideas, identify opportunities to deliver value sooner, and provide early estimates. You assign the right technical leads and ensure work is broken down effectively. You also balance product delivery with platform investment to prevent excessive tech debt.
- Drive technical excellence. You own the technical roadmap and architectural integrity. You don’t need to dictate the plan, but you must ensure the team is making good decisions. Keep the quality bar high. Ensure our systems are built to scale.
- Prototype and explore. You use AI tools to rapidly explore, prototype ideas and test assumptions. While you are not on the critical path for implementation, you should be hands-on enough to validate approaches and push the team's thinking.
- Shape HeliosX Engineering. You will hire your future colleagues. You will also contribute to engineering-wide culture and work alongside peers to raise the bar across the organization
Who you are:
- Management experience. You have line-managed engineers before and handled the hard parts, such as performance management, difficult conversations, and navigating change. We care less about years of experience and more that you have done this for real.
- Strong technical background. You have held at least a Senior Engineer role. You can look at a system design, a technical proposal, or a gnarly production issue and form a credible view. We are flexible on specific tech stacks but a Java background and at least some experience with React/Typescript are a plus.
- Bias for action. You default to doing, not deliberating. You would rather ship something imperfect and iterate than wait for the perfect plan.
- People and growth focus. You believe high-performing teams start with people who feel supported, challenged, and trusted.
- AI-native mindset. You don't just use AI tools. You have changed how you and your teams work because of them. You have strong opinions on where AI genuinely accelerates delivery and where it is a distraction.
- Comfort with ambiguity. You can operate in a fast-moving environment where priorities shift and things aren't always neatly defined. You figure it out.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
#LI-Senior
#LI-Hybrid#LI-Senior
#LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
The People Business Partner will work closely with commercial leaders to drive high performance and engagement within brand and growth teams. By understanding the unique needs of fast-paced, creative environments, they will shape and deliver people strategies that build managerial capability, strengthen culture, and enable teams to thrive. This role is pivotal in supporting leaders to develop their teams, foster motivation and wellbeing, and deliver sustainable growth outcomes across HeliosX’s commercial operations.
What you'll do
- Partner with leaders in brand, marketing, and growth teams to shape and deliver people strategies that enhance performance and capability.
- Coach managers to set clear expectations, give effective feedback, and differentiate performance confidently.
- Embed performance frameworks that balance pace, creativity, and wellbeing to build high-performing teams.
- Use people insight and data to identify risks and opportunities, supporting engagement, retention, and sustainable culture.
- Lead initiatives that strengthen team motivation, wellbeing, and collaboration.
- Advise on workforce planning and capability development to enable scaling and growth.
- Support leaders through change with clarity, consistency, and care for their teams.
- Provide practical HR advice, balancing commercial priorities with people-focused outcomes.
What You’ll Bring to HeliosX
- Proven HRBP experience in commercial, creative, or high-growth environments.
- Track record of coaching managers to improve performance, accountability, and team effectiveness.
- Strong influencing skills with senior stakeholders in fast-moving, high-pressure settings.
- Ability to balance performance expectations with wellbeing and sustainable culture.
- Emotionally intelligent, adaptable, and credible with high-performing teams.
- Comfortable using people data to inform decisions and shape proactive strategies.
- Energised by supporting leaders to build high-performing, engaged teams.
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
#LI-Associate #LI-Hybrid #LI-DNI
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
As a Senior Security Analyst, you will be a cornerstone of our expanding security function. This role is pivotal in maturing our technical security posture, driving key security projects, and acting as a senior technical authority within the team. You will be responsible for the effective management and optimisation of our security toolsets and for providing expert guidance across the business, ensuring that security controls remain robust, effective, and aligned with our security objectives.
What you'll be doing:
- Lead and mature the firm’s technical security capabilities across key domains, with a particular focus on:
- Incident Management and Response
- Intrusion Detection and Prevention (IDS/IPS)
- Cloud Security (IaaS / PaaS / SaaS environments)
- Identity and Access Management (IAM) and Privileged Access Management (PAM)
- Act as a senior technical authority within the security team, providing guidance and direction on security tooling, controls, and technical approaches.
- Serve as the primary senior escalation point for technical security queries, incident reports (including phishing analysis), and requests for guidance from general staff and technical teams (e.g. DevOps).
- Oversee the implementation, management, and continuous optimisation of the security technology stack, including but not limited to:
- IAM / PAM solutions
- Endpoint / Extended Detection and Response (XDR)
- Vulnerability Management platforms
- SIEM / SOAR platform
- Multi-Factor Authentication (MFA) and authentication mechanisms
- Application Security (AppSec) tooling
- Ensure security platforms are operating effectively, are well-integrated, and provide appropriate coverage, detection, and response capabilities.
- Drive improvements to tooling, detection logic, and response processes to continuously raise the organisation’s security maturity
- Drive the continuous improvement of security projects, translating strategic security goals into effective technical execution.
- Actively contribute to the development of the security function by training and mentoring junior analysts and other technical staff on security best practices, tools, and procedures.
- Participate in the on-call rota (as agreed with Recruitment/PeopleOps) and support incident response in line with the incident response process and call tree.
- Contribute to the ongoing development and maintenance of the Incident Response call tree, escalation paths, and operational response processes.
Who you are:
- Demonstrable experience across two or more significant security domains (e.g. incident response, cloud security, endpoint security, IAM/PAM, vulnerability management, SIEM/SOAR).
- Proven experience leading or owning technical security capabilities or platforms.
- Strong hands-on experience implementing, operating, and optimising security tooling in a modern environment.
- Experience acting as a senior escalation point for incidents and complex security issues.
- Experience contributing to or leading security improvement initiatives or projects.
Core Skills:
- Strong technical investigation, troubleshooting, and analytical skills.
- Ability to design, improve, and operate security controls and detection/response capabilities.
- Excellent communication skills, with the ability to advise both technical and non-technical stakeholders.
- Strong documentation and process improvement mindset.
- Ability to prioritise, manage workload, and operate effectively during incidents..
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
#LI-Hybrid #LI-Senior
#LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
We're seeking a Director of Physical product to own and lead all Physical Product/NPD across the business, spanning licensed Rx medication, compounded treatments, OTC medicines, supplements, and personal care, transforming Physical Product and NPD into a commercially strategic, insight-led, and operationally disciplined growth engine. This role is accountable for turning customer needs, clinical opportunity, and market insight into a profitable, brand-strengthening physical product portfolio that drives retention, cross-condition usage, and long-term value. Sitting at the intersection of Brand, Medical, Product, and Commercial, this role owns physical product end-to-end; from strategy and prioritisation through to development, launch, lifecycle management, and scale.
This is a full time, permanent role. The successful candidate will be expected on site two days per week at our HQ in Central London.
What you'll do
Product Strategy and Innovation Pipeline
- Own all Physical Product categories, including licensed Rx medication, compounded treatments, OTC medicines and supplements, and personal care and adjacent product systems.
- Define category-led physical product strategies, with GLP-1 as the primary growth engine and other conditions sequenced based on commercial and clinical impact.
- Design connected product systems (Rx, supplements, add-ons, kits) that drive monetisation, adherence and movement across conditions, not just individual launches.
- Own a rolling 12–24 month innovation pipeline, balancing fast commercial wins with category-defining bets.
- Identify whitespace and future category opportunities through competitive intelligence, insight, and category modelling.
- Partner with Insight & Strategy to ensure all innovation is backed by market demand, consumer validation, and commercial proof.
- Make and defend hard prioritisation decisions to focus resource on the highest-impact categories and initiatives.
NPD Governance and Process Excellence
- Act as the single point of accountability for physical product go / no-go decisions, escalating where required.
- Own and evolve a stage-gated NPD governance framework, embedding transparency, accountability and high-quality decision-making.
- Implement consistent business case standards covering pricing, margin, scalability and ROI.
- Balance governance and pace, ensuring stage gates enable focus and speed rather than friction.
Cross-Functional Orchestration
- Act as the central orchestrator across Clinical, Brand, Commercial, Regulatory, Supply Chain and Insights teams.
- Partner deeply and continuously with Medical to translate clinical opportunity into safe, compliant, differentiated physical products.
- Ensure early feasibility input (both clinical and legal regulatory, operational, financial) to prevent late-stage failure or rework.
- Lead cross-functional reviews at each development stage ensuring alignment, ownership, and speed of decision-making.
- Partner closely with Growth & Product to ensure physical products are designed to improve retention, add-on rates and LTV post-acquisition.
- Partner closely with Manufacturing & Supply Chain to ensure seamless tech transfer, scale-up, and uninterrupted ongoing production, designing for quality, cost efficiency and operational scalability from day one.
Execution and Commercial Rigour
- Oversee end-to-end delivery from concept to launch, including formulation, packaging, testing, regulatory & operational readiness.
- Set ambitious, yet realistic timelines and stage accountability, ensuring speed to market without compromising standards.
- Own post-launch performance, lifecycle management and iteration, ensuring products continue to deliver against retention, adherence and margin targets.
- Establish dashboards, reporting cadence and decision forums to give leadership visibility across the physical product portfolio.
- Identify optimisation, reformulation or extension opportunities across the lifecycle.
What you'll bring to HeliosX
Knowledge and Experience
- Proven leadership owning end-to-end product strategy & innovation roadmaps in health, beauty, wellness, CPG or similar.
- Experience building product portfolios that support retention, repeat usage or subscription-like behaviour, not just first-purchase conversion.
- Experience partnering closely with Medical, Clinical or Regulatory teams to bring regulated products to market.
- Experience transforming or scaling NPD functions, ideally having implemented structured governance or business case models.
- Strong commercial fluency (business case modelling, pricing dynamics, margin optimisation, scalability).
- Experience working across regulated environments (cosmetics, Rx, medtech, supplements).
- Comfortable operating at strategic (roadmap shaping) and executional (delivery driving) levels simultaneously.
Core Skills
- Strategic commercial thinker — blends market insight, brand opportunity, and P&L logic.
- Systems thinker — able to design connected product ecosystems across categories rather than isolated SKUs.
- Operator mindset — drives clarity, process rigour, predictable outcomes at pace.
- Exceptional cross-functional influencer — aligns stakeholders early, resolves blocks rapidly.
- Consumer + market obsessed — builds products that win on desirability and profitability.
- Calm under complexity — able to bring order, urgency, and momentum to ambiguous environments.
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
#LI-Hybrid #LI-Director
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
As a Senior FP&A Analyst, you’ll act as a key finance partner to Operations—owning critical forecasting processes, improving reporting accuracy, and delivering insights that drive performance.
You’ll work across multiple cost areas and geographies, helping the business understand its cost base, evaluate opportunities, and optimise efficiency as we scale.
What you'll be doing
- Act as a trusted finance partner to Operations, supporting evaluation of commercial opportunities and risk
- Use data-driven insights to influence decision-making and improve performance
- Own weekly reporting support—identifying issues, resolving errors, and improving outputs
- Collaborate with stakeholders to ensure reporting is accurate, meaningful, and actionable
- Own global forecasting and month-end reconciliation for Postage, Packaging and GP Letters
- Support forecasting and reconciliation of Direct wages (Customer Service, Clinical, Fulfilment and Credit card fees across multiple geographies and providers
- Work with the FP&A team to produce monthly departmental P&Ls for Operations leadership
- Support cost-to-serve modelling for new geographical launches
- Contribute to key FP&A deliverables, including Weekly trade reporting and Board and executive-level reporting
- Develop a deep understanding of key P&L drivers and assumptions
- Provide proactive analysis, challenge, and insight to improve business performance
- Maintain and improve cost-to-serve automated reporting
- Act as a key finance contact for ad hoc reporting support
- Help enhance data quality, reporting logic, and operational insight
- Support senior stakeholders and the FP&A Director on strategic and ad hoc initiatives
Who you are:
- 3+ years in commercial finance, FP&A, or consulting
- ACA / ACCA / CIMA qualification (preferred)
- Strong experience in forecasting and quantitative analysis
- Proven ability to work cross-functionally and deliver projects
- Comfortable working with large datasets and navigating ambiguity
- Experience in a D2C or online business model (preferred)
- Strong data analysis skills with a commercial mindset
- Ability to translate complex data into clear, actionable insights
- Solid understanding of financial systems and BI tools
- Excellent stakeholder management and communication skills
- High attention to detail with a proactive, problem-solving approach
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pension
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
#LI-Senior #LI-Hybrid
Ready to apply?
Apply to HeliosX
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!
About the role:
We need Data Engineering Managers who are builders at heart. We want people who thrive on shipping high-impact work, think like product owners, and excel at clearing the path so their teams can execute at their full potential.
At HeliosX, Data Engineering Managers drive the execution engine. You will be deeply embedded in the work to shape how your teams build, challenge them to improve, and help them succeed. This is a leadership role first. Your impact comes primarily through your teams rather than your own code output.
What you'll be doing:
- Drive execution. You set ambitious targets and hold teams accountable. You own the accuracy of commitments. When you assign feature leads to initiatives, you remain accountable for the performance throughout delivery. Delegation is not abdication. You must stay close enough to the technical details to understand challenges, unblock the team, and make the right calls on complexity.
- Build and grow your people. You line-manage every engineer on your team. We expect you to hold a high bar for performance, give direct feedback, and proactively make changes when necessary. You also invest in high performers by stretching them with the right opportunities to support their development.
- Improve how your teams work. Be relentless about making your teams more effective over time. This includes refining processes, adopting better tools, and improving how your teams use AI in their day-to-day work. If you find friction, remove it.
- Shape what gets built. You help refine ideas, identify opportunities to deliver value sooner, and provide early estimates. You assign the right technical leads and ensure work is broken down effectively. You also balance product delivery with platform investment to prevent excessive tech debt.
- Drive technical excellence. You own the technical roadmap and architectural integrity. You don’t need to dictate the plan, but you must ensure the team is making good decisions. Keep the quality bar high. Ensure our systems are built to scale.
- Prototype and explore. You use AI tools to rapidly explore, prototype ideas and test assumptions. While you are not on the critical path for implementation, you should be hands-on enough to validate approaches and push the team's thinking.
- Shape HeliosX Engineering. You will hire your future colleagues. You will also contribute to engineering-wide culture and work alongside peers to raise the bar across the organization
Who you are:
- Management experience. You have line-managed engineers before and handled the hard parts, such as performance management, difficult conversations, and navigating change. We care less about years of experience and more that you have done this for real.
- Strong technical background. You have held at least a Senior Data Engineer/Scientist role. You can look at a design, a technical proposal, or a gnarly production issue and form a credible view. We are flexible on specific tech stacks but Snowflake and AWS Kinesis (or Kafka) are a plus, along with experience launching customer-facing or staff-facing data products.
- Bias for action. You default to doing, not deliberating. You would rather ship something imperfect and iterate than wait for the perfect plan.
- People and growth focus. You believe high-performing teams start with people who feel supported, challenged, and trusted.
- AI-native mindset. You don't just use AI tools. You have changed how you and your teams work because of them. You have strong opinions on where AI genuinely accelerates delivery and where it is a distraction.
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
#LI-Senior
#LI-Hybrid#LI-Senior
#LI-Hybrid
Ready to apply?
Apply to HeliosX