Job Title:              Loadbank Coordinator

Reports to:          Power Rental Manager – Engine Division

FLSA Status:      Non-Exempt

Division:               HPS

Department:        Hawthorne Power Systems

Location(s):        Rancho Bernardo

POSITION SUMMARY:   The Rental Coordinator handles all administrative duties pertaining to the rental department and assists both internal and external customers with all equipment needs; ensures customers are set up in all appropriate systems, confirms equipment is prepped and ready and may handle cashiering duties and anything else assigned by his/her supervisor. 

ESSENTIAL FUNCTIONS:

1. Assists customers with all Loadbank, Transformer, & accessories needs.
2. Schedules all deliveries and pickups.
3. Initiates all rental contracts and processes all paperwork including packing slips, BOL and shipping contacts, etc.
4. Bills rental invoices upon return of equipment and processes all vendor and internal invoices.
5. Assists customers with equipment service needs.
6. Negotiates rental rates with customers and confirms appropriate information is entered prior to billing.
7. Keeps phone log of all incoming calls.
8. Maintains and updates all rental contract files.
9. Handles total responsibility for shipping & delivery of units to customers to correct locations and in a timely manner as well as to and from tradeshows and other events.
10. Processes all AR/AP administrative duties for department, processes invoices for Sales, New, Used and Loadbanks department equipment.
11. Updates rental Calendar and ensures available equipment is ready to go for customers.
12. Contacts customers regarding free trainings and follows up with customer appreciation and Rental Rewards program.
13. Ensures all deposit policies and procedures are being followed. May handle cash and cashiering responsibilities with rental customers.
14. Responsible for collection of payment when customer is a “cash” customer.
15. Returns equipment, issues credit and handles additional billing as needed.
16. With the approval by the Rental Supervisor, advises and bills the customer for the cost of repair for machine damage.
17. Works Hand-In-Hand with Shop Supervisor to coordinate Service schedules on Long Term rentals.
18. Assists in Inventory Coordination.
19. Work with Yard Coordinator on Equipment Registrations, CARB permits, & Equipment Check-ins.
20. Handles other administrative duties including travel arrangements, hotel accommodations and transportation.
21. Any other function your manager deems necessary

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have 2 years general office experience.
2. PC skills required.
3. Must possess strong customer service skills and ability to multi-task efficiently and effectively preferred.
4. Must have a valid Class C Driver’s License with a good driving record.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down stairs.
2. Handling: Seizes, helps or works with hands.
3. Lifting: Raises or lowers miscellaneous paperwork.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position, if required to perform various functions of the job.
7. Vision: Read paperwork, employment files and records on the computer.
8. Talking: Communications by phone and in person.
9. Sitting: Sits at desk.  Sits for long periods of time.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in an office environment.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $30.00 - $40.00 per hour

POSITION SUMMARY:

With minimal supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours possible, and without rework.

ESSENTIAL FUNCTIONS:

1. Maintains favorable business relationships with customers, suppliers and personnel from other HPS departments.
2. Attends training classes as directed and obtains passing grades in
3. Adheres strictly to HPS safety, housekeeping, credit and other rules, policies and
4. Demonstrates proficiency in reading technical data and schematic
5. Troubleshoots mechanical problems and document on field report.
6. Recommends action to correct the failure or
7. Perform repairs to Caterpillar and other manufacturer’s engines and support components.
8. Ability to utilize test and diagnostic equipment/ tooling to test, repair and/or adjust Caterpillar and other manufacturer’s engines and support components.
9. Takes and processes scheduled fluid samples in a timely manner.
10. Performs Equipment Inspections, Fluid & Filter, changes batteries and Cooling Systems
11. Assist and potentially lead, in performing overhauls on Caterpillar engines and support components.
12. Informs management and other team members of pertinent information such as procedures, policies, changes received from other employees, customers or factory reps if deemed
13. Analyzes all Caterpillar engines and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
14. Determines if installed monitoring/metering equipment is appropriate for required
15. Performs resistive / reactive load testing of
16. Defines, documents and performs system level surveys and audits for engine and support systems and assure installed equipment performs as required

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a valid California Class C Driver’s
2. Minimum seven (7) years’ experience in the repair and maintenance of / EPG/ Marine power generation equipment.
3. Working knowledge of testing
4. Basic diagnostics and troubleshooting of
5. High school graduate or E.D. or can provide verification of all formal classroom study or hands on experience related to Genset repairs.
6. Must have mechanics hand tools and sufficient test tooling to perform diagnostics and repairs on Caterpillar
7. Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents. Ability to prepare final reports suitable for presentation to end user.
8. Proficient in computer skills such as Microsoft Word, Excel, Access, CAT ET and SIS, and able to work with related computer programs associated with system controllers and devices.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven
2. Hands/arms operating equipment, hand and power
3. Handling: Works with
4. Lifting: Raises or lowers miscellaneous equipment parts and Lifts up to 60 lbs. with frequent exertion.
5. Reaching: Extends hands and arms in any
6. Stooping: Bends body downward and forward by bending at knees or
7. Standing: Remains in standing position if required for certain repair or maintenance
8. Climbing: In and out of equipment, vessels, and vehicles.
9. Vision: Reads work tickets, parts and service books and operate rigging equipment.
10. Talking: Communicates via telecommunications and in
11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
12. Sitting: Sits in equipment, vessels, and
13. Lying: Lies in prone position under vehicles, in vessels, and around

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent
2. Temperatures/Weather: Works outside and in shop with variations of temperature and
3. Exposure: Foul odors, fumes and harsh

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $38.00 - $50.00 per hour

JOB DESCRIPTION

Job Title:            Tech Trainee 1

Reports to:        Director of Sales and Rentals

FLSA Status:      Non-exempt

Division:             HPC

Department:     Power Rentals

Union:                 OE

Locations:          Waipahu HI

POSITION SUMMARY: Under the general direction of more skilled technicians, the Tech Trainee 1 primarily performs helper duties for employees in the Service Department. The Tech Trainee 1 may at times perform unskilled or semiskilled duties in assigned areas. The Tech Trainee 1 will remain in the Trainee 1 classification for a minimum period of 1 year. During this period, the Tech Trainee 1 will attend all assigned training classes and obtain passing grades.

ESSENTIAL FUNCTIONS:

1. Disassembles, cleans, and reassembles Caterpillar, allied product machines, and Ag& Turf and industrial products serviced by the Service Department.
2. Measures and identifies parts and components for reusability or replacement, ordering new parts as required.
3. Performs all requirements found in Caterpillar and other allied lubrication and maintenance and warranty guidelines.
4. Attends training classes as directed and obtains passing grades.
5. Completes Service Reports in a timely manner and in accordance with HPC standards.
6. Travel as required within HPC established territory.
7. Operates HPC service vehicles.
8. Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures.
9. Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a high school diploma or equivalent.
2. Must have a valid Driver’s License with a good driving record.
3. Must have PC skills.
4. Must be forklift certified or able to be certified within 60 days.
5. Must own hand tools that are suitable to perform the work noted above.
6. At least 1 year of experience is preferred.

PHYSICAL DEMANDS:

1. Walking: Moves about on foot, often through uneven terrain.
2. Hands/arms: Operates equipment and hand and power tools.
3. Handling: Seizes, helps, or works with hands.
4. Lifting: Raises or lowers miscellaneous equipment parts and tools.
5. Reaching: Extends hands and arms in any direction.
6. Stooping: Bends body downward and forward by bending at knees or waist.
7. Standing: Remains in standing position if required to perform various functions of the job.
8. Climbing: In and out of equipment.
9. Raising/Lowering: Goes up and down in man lifts.
10. Vision: Reads work tickets and parts and service books and operates heavy equipment.
11. Talking: Communicates by radio, phone, and in person.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
13. Sitting: Sits in equipment and vehicles for extended periods.
14. Laying: Lies in prone position under vehicles and equipment for extended periods.
15. Lifting: Lifts up to 60lbs. daily, frequent exertion.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works outside and in shop with variations of temperature and weather.
3. Exposure: Subject to foul odors, fumes, and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $31.11 hourly

POSITION SUMMARY: The Engine Service Tech 2 - Truck Shop troubleshoots mechanical problems in Caterpillar and allied products. With minimal supervision, the Engine Service Technician 2 - Truck Shop performs duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary and without re-work. Besides performing mechanical repair as directed, the Engine Service Technician 2 - Truck Shop also estimates work orders and prepares written quotes for submission to the Lead Person and/or Service Supervisor.

ESSENTIAL FUNCTIONS:

1. Troubleshoots all Caterpillar and related systems.
2. Uses all test and diagnostic equipment available to make adjustments to truck engines and systems.
3. Makes warranty recommendations.
4. Performs minor welding, fabrication, plumbing alignment and D.C. electric repairs.
5. Guides/supervises lower-level technicians in the repairs of trucks, Caterpillar and allied engines.
6. Performs other duties as assigned by the supervisor.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a valid Class C Driver’s License with a clean driving record.
2. Must have a valid California Class “B” driver’s license, if assigned vehicle requires.
3. Three to seven (3 to 7) years of experience in the repair of on-highway trucks and buses.
4. Expertise in all phases of on-highway truck service operation.
5. Full and positive knowledge of the Caterpillar product line and allied products.
6. Must have a high school diploma or equivalent, or can provide verification of all formal classroom study or hands on experience related to equipment repairs.
7. Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical, and electronic systems on all makes of trucks and Caterpillar engines.
   • NOTE: Some high dollar value tooling is supplied by Hawthorne Machinery Co.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Handling: Works with hands.
4. Lifting: Raises or lowers miscellaneous equipment parts and tools. Lifts up to 50 lbs. with frequent exertion
5. Reaching: Extends hands and arms in any direction.
6. Stooping: Bends body downward and forward by bending at knees or waist.
7. Standing: Remains in standing position if required for certain repair or maintenance work.
8. Climbing: In and out of equipment.
9. Vision: Reads work tickets, parts and service books and operates heavy equipment.
10. Talking: Communicates via telecommunications and in person.
11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person.
12. Sitting: Sits in equipment and vehicles.
13. Lying: Lies in prone position under vehicles and equipment. 

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works outside and in shop with variations of temperature and weather.
3. Exposure: Subject to foul odors, fumes, and harsh substances.

 Here’s what we Offer…

• Competitive Compensation
  • Possible tool stipend
  • Possible sponsored certifications
  • Possible sign-on bonus
  • Possible relocation benefits
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $38.00 - $50.00 per hour

POSITION SUMMARY: 

With minimal supervision; will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework.

ESSENTIAL FUNCTIONS:

1. Perform all requirements found in Caterpillar Engine Operation & Maintenance Manual.
2. Perform new and used equipment start-up for delivery to end-user.
3. Perform Caterpillar updates as directed by Caterpillar.
4. Remove, install, re-condition and repair engines and make necessary adjustments on the engine as well as to the components in the various systems.
5. Perform diagnostic tests on engines.
6. Troubleshoot all Caterpillar and allied product systems.
7. Disassemble, clean and reassemble all Caterpillar and allied product machines.
8. Use all test and diagnostic equipment available to make adjustments to engines.
9. Make warranty recommendations and reports in representation of a CAT product.
10. Measure and identify parts and components for reusability or replacement and ordering new parts as required.
11. Perform minor welding and fabrication.
12. This position requires work to be completed within 110% of any Flat Rate times that are established as targets by HPS.
13. Rework must not exceed 0.5% of labor hours.
14. Performs other duties as directed by foreman or service manager.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. High school diploma or equivalent.
2. Prefer to have one of the following:
3. Successful completion of apprenticeship program.
4. Graduation from an accredited technical school with emphasis on diesel engine.
5. Two years of experience with hands on mechanical repair on diesel engine.
6. Must have valid Driver’s License with a clean driving record.
7. Shop Requirements: Valid California Class “C” driver’s license with a clean driving record
8. Field Requirements: Valid California Class “B” driver’s license with a clean driving record, if assigned vehicle is required.
9. Furnish all hand tools required to repair, test and diagnose hydraulic (truck), air (truck), power train (truck), electrical and electronic systems on Caterpillar equipment.
10. NOTE: Some high dollar value tooling is supplied by Hawthorne.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
4. Handling: Works with hands.
5. Reaching: Extends hands and arms in any direction.
6. Standing: Remains in standing position if required for certain repair or maintenance work.
7. Climbing: In and out of equipment.
8. Vision: Reads work tickets, parts and service books and operate heavy equipment.
9. Talking: Communicates via telecommunications and in person.
10. Sitting: Sits in equipment and in vehicles.
11. Stooping: Bends body downward and forward by bending at knees or waist.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.     
13. Laying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather:  Works in a warehouse and outside with variations of temperature and weather.
3. Exposure:  Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $34.00 - $42.00 per hour

POSITION SUMMARY: 

With minimal supervision; will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework.

ESSENTIAL FUNCTIONS:

1. Perform all requirements found in Caterpillar Engine Operation & Maintenance Manual.
2. Perform new and used equipment start-up for delivery to end-user.
3. Perform Caterpillar updates as directed by Caterpillar.
4. Remove, install, re-condition and repair engines and make necessary adjustments on the engine as well as to the components in the various systems.
5. Perform diagnostic tests on engines.
6. Troubleshoot all Caterpillar and allied product systems.
7. Disassemble, clean and reassemble all Caterpillar and allied product machines.
8. Use all test and diagnostic equipment available to make adjustments to engines.
9. Make warranty recommendations and reports in representation of a CAT product.
10. Measure and identify parts and components for reusability or replacement and ordering new parts as required.
11. Perform minor welding and fabrication.
12. This position requires work to be completed within 110% of any Flat Rate times that are established as targets by HPS.
13. Rework must not exceed 0.5% of labor hours.
14. Performs other duties as directed by foreman or service manager.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. High school diploma or equivalent.
2. Prefer to have one of the following:
3. Successful completion of apprenticeship program.
4. Graduation from an accredited technical school with emphasis on diesel engine.
5. Two years of experience with hands on mechanical repair on diesel engine.
6. Must have valid Driver’s License with a clean driving record.
7. Shop Requirements: Valid California Class “C” driver’s license with a clean driving record
8. Field Requirements: Valid California Class “B” driver’s license with a clean driving record, if assigned vehicle is required.
9. Furnish all hand tools required to repair, test and diagnose hydraulic (truck), air (truck), power train (truck), electrical and electronic systems on Caterpillar equipment.
10. NOTE: Some high dollar value tooling is supplied by Hawthorne.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Lifting: Up to 50 lbs. daily, frequent exertion. Raises or lowers miscellaneous equipment parts and tools.
4. Handling: Works with hands.
5. Reaching: Extends hands and arms in any direction.
6. Standing: Remains in standing position if required for certain repair or maintenance work.
7. Climbing: In and out of equipment.
8. Vision: Reads work tickets, parts and service books and operate heavy equipment.
9. Talking: Communicates via telecommunications and in person.
10. Sitting: Sits in equipment and in vehicles.
11. Stooping: Bends body downward and forward by bending at knees or waist.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.     
13. Laying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather:  Works in a warehouse and outside with variations of temperature and weather.
3. Exposure:  Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $34.00 - $42.00 per hour

POSITION SUMMARY:

With minimal supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours possible, and without rework.

ESSENTIAL FUNCTIONS:

1. In accordance with our Customer Value Agreements (CVA’s), maintains favorable business relationships with customers, suppliers and personnel from other HPS departments.
2. Attends training classes as directed and obtains passing grades in
3. Adheres strictly to HPS safety, housekeeping, credit and other rules, policies and
4. Demonstrates proficiency in reading technical data and schematic
5. Troubleshoots mechanical problems and document on field report.
6. Recommends action to correct the failure or
7. Takes and processes scheduled fluid samples in a timely manner.
8. Diagnoses System and Component
9. Performs Equipment Inspections, Fluid & Filter, changes batteries and Cooling Systems
10. Informs management and other team members of pertinent information such as procedures, policies, changes received from other employees, customers or factory reps if deemed
11. Analyzes all Caterpillar and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
12. Determines if installed monitoring/metering equipment is appropriate for required
13. Performs resistive / reactive load testing of
14. Defines, documents and performs system level surveys and audits for engine and support systems and assure installed equipment performs as required by contract

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a valid California Class C Drivers
2. Minimum two (2) years experience in the repair and maintenance of / EPG/ Marine power generation equipment.
3. Working knowledge of testing
4. Basic diagnostics and troubleshooting of
5. High school graduate or E.D. or can provide verification of all formal classroom study or hands on experience related to Genset repairs.
6. Furnish mechanics hand tools and sufficient test tooling to perform diagnostics on Caterpillar
7. Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents. Ability to prepare final reports suitable for presentation to end user.
8. Proficient in computer skills such as Microsoft Word, Excel, Access, CAT ET and SIS, and able to work with related computer programs associated with system controllers and devices.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often through uneven
2. Hands/arms operating equipment, hand and power
3. Handling: Works with
4. Lifting: Raises or lowers miscellaneous equipment parts and Lifts up to 60 lbs. with frequent exertion.
5. Reaching: Extends hands and arms in any
6. Stooping: Bends body downward and forward by bending at knees or
7. Standing: Remains in standing position if required for certain repair or maintenance
8. Climbing: In and out of
9. Vision: Reads work tickets, parts and service books and operate heavy
10. Talking: Communicates via telecommunications and in
11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
12. Sitting: Sits in equipment and
13. Lying: Lies in prone position under vehicles and

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent
2. Temperatures/Weather: Works outside and in shop with variations of temperature and
3. Exposure: Foul odors, fumes and harsh

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $34.00 - $42.00 per hour

POSITION SUMMARY:

Without supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary and without re-work. As directed this position will entail, estimating work orders and preparing written quotes for submission to the Lead Person or Service Supervisor. Will troubleshoot mechanical problems in Caterpillar and other products.

ESSENTIAL FUNCTIONS:

1. Troubleshoots mechanical issues in Caterpillar and other manufacturer’s products.
2. Makes warranty recommendations and prepare reports when performing warranty service jobs.
3. Reconditions or overhauls major components to manufacturer’s specifications.
4. May assist other team members with creating parts lists for projects or overhauls.
5. Recommends action to correct the failure or problem.
6. Adheres strictly to HPS safety, housekeeping, credit and other rules, policies and procedures.
7. Maintains a favorable business relationship with customers, suppliers and personnel from other HPS departments.
8. Takes scheduled fluid samples and performs fluid maintenance.
9. Uses all test and diagnostic equipment to diagnoses system and component failures and make adjustments to engines and systems.
10. Performs equipment condition reporting.
11. Informs management and other team members of pertinent information such as procedures, policies, changes which is received from other employees, customers or factory reps if deemed appropriate.
12. Analyzes all Caterpillar and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
13. Demonstrates proficiency in reading technical data and schematic drawings.
14. Supports other departments within the Power Systems Division with various projects ranging from preventative maintenance to overhauls.
15. Conducts customer training in proper use of engine or generator equipment.
16. Performs mounting system and alignment checks and adjustments.
17. Sets up and records vibration data for analysis, be able to review data and make corrective actions.
18. Perform plumbing, generator alignment and D.C. electric repairs.
19. Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems.
20. Completes training classes as directed and obtains passing grades in all.
21. Adhere to timekeeping policies and procedures
22. Adhere to secure reporting policies and procedures
23. Other Duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have a valid California Class C Driver’s License and a clean driving record.
2. Minimum or equivalent of ten (10) years experience in the repair or maintenance of Industrial / Electrical Power Generation/ Marine power generation equipment
3. Expertise in all phases of Caterpillar service operation.
4. Full and positive knowledge of the Caterpillar product line.
5. High school graduate or equivalent (i.e. G.E.D) or can provide verification of formal classroom study or hands on experience related to related equipment repairs.
6. Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical, and electronic systems on Caterpillar equipment.

NOTE:  Some high dollar value tooling is supplied by Hawthorne Machinery Co.

PHYSICAL DEMANDS:

1. Mobility: Ability to walk and move about on foot often through uneven terrain.
2. Hands/arms operating equipment, hand and power tools.
3. Handling: Works with hands.
4. Lifting: Raises or lowers miscellaneous equipment parts and tools. May lift up to 50 lbs. with frequent exertion.
5. Reaching: Extends hands and arms in any direction.
6. Stooping: Bends body downward and forward by bending at knees or waist.
7. Standing: Remains in standing position if required for certain repair or maintenance work.
8. Climbing: In and out of equipment.
9. Vision: Reads work tickets, parts and service books and operate generator/industrial engine equipment.
10. Talking: Communicates via telecommunications and in person.
11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication via telecommunications and in person.
12. Sitting: Sits in equipment and vehicles.
13. Lying: Lies in prone position under vehicles and equipment.

ENVIRONMENTAL:         

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather: Works outside and in shop with variations of temperature and weather.

1. Exposure: Foul odors, fumes and harsh substances.

HERE’S WHAT WE OFFER…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $48.00 - $52.00 per hour

POSITION SUMMARY: With minimal supervision, performs duties as assigned by management in commissioning, startup, testing and adjusting, repair and maintenance, and/or rebuilding of electrical equipment, engines, generators in the field, in a safe and efficient manner.  This position will also be responsible for working on projects from start to finish, planning and the laying out the work details as required.

ESSENTIAL FUNCTIONS:

1. Adheres strictly to all Hawthorne’s safety, housekeeping, credit, and other rules, policies and procedures.
2. Maintains a favorable business relationship with customers, suppliers, and personnel from other departments.
3. Conducts customer training in proper use of electrical equipment.
4. In collaboration with sales reps, identifies revenue growth opportunities.
5. Performs new and used equipment start-up for delivery to end-user.
6. Troubleshoots electrical problems in Caterpillar and allied products.
7. Completes all required work order related documentation in a timely manner and per job requirements.
8. Makes warranty recommendations and prepares reports when performing warranty service jobs.
9. Troubleshoots capabilities including relay calibrations, use of load and power quality recording instrumentation, infrared scanners, medium voltage breaker, and switchgear testing.
10. Tests and troubleshoots complex electrical systems, moderately complex relay systems, and power metering.
11. Tests, calibrates, and repairs safety devices and switching equipment as part of generator support systems. 
12. Performs A.C. and D.C. electrical troubleshooting and repairs.
13. Attends training classes as directed and obtains passing grades in all.
14. Implements all NFPA 70E arc flash standards and the correct use of all related PPE.
15. Diagnoses system and component failures.
16. Handles Equipment Condition Reporting.
17. Analyzes all Caterpillar/Allied products and related Power Generation equipment systems and components for proper operation in arrangement application based on theory of design.
18. Performs installation surveys and defines corrective actions needed to assure proper systems functions. 
19. Performs infrared thermography including detailed reports on findings and action.
20. Performs and records generator insulation tests.
21. Performs resistive/reactive load testing of generators.
22. Makes wiring connections and power up checks on EPG installations and field adjustments and setting changes based on actual system performance, including voltage regulators, governors, load and VAR sharing devices.
23. Defines, documents and performs system level surveys and audits, based on coordination study and support systems, and ensure installed equipment performs as required by contract documentation.
24. Removes, installs, reconditions, repairs engines, and makes necessary adjustments on the engine as well as to the components in the various systems, such as water pumps, fuel pumps, turbochargers, generators, compressors, coolers, carburetor, and cylinder heads.
25. Contributes to team effort by accomplishing related results as needed.
26. Conducts other duties as assigned by the reporting Manager.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have or be willing to acquire state certification/license as necessary to perform job.
2. Must fully understand and implement all NFPA 70E arc flash standards and the correct use of all related PPE.
3. Able to demonstrate proficiency in reading technical data and schematic drawings.
4. Must have a valid California class C driver license with a clean driving record.
5. Minimum of five years of experience in the repair and maintenance of Industrial / EPG/ Marine power generation and electrical distribution gear preferred.
6. Must have working electrical knowledge and testing capabilities.
7. Must understand basic and advanced diagnostics and troubleshooting of systems.
8. Must have working knowledge of transfer switches, switch gear and operation.
9. Must be capable of reading and troubleshooting from electrical prints and / or drawings.
10. Must have high school diploma or equivalent, or can provide verification of combined education and work/hands-on experience related to electrical equipment repairs.
11. Must furnish own hand tools and sufficient test tooling to perform diagnostics on power gen products.
12. Must have excellent verbal and written communication skills, and be able to document and record site and equipment conditions, prepare written work procedures, and work scope documents.  Must be able to prepare final reports suitable for presentation to end user.
13. Must be proficient in computer applications such as Microsoft Word, Excel, Access, CAT ET and SIS, and be able to work with related computer programs associated with system controllers and devices.

PHYSICAL DEMANDS:

1. Willing to travel at least 40% of the time.
2. Walking and moving about on foot often through uneven terrain.
3. Hands/arms operating equipment, hand and power tools.
4. Handling: Works with hands.
5. Lifting: Raises or lowers miscellaneous equipment parts and tools. May lift up to 60 lbs. with frequent exertion.
6. Reaching: Extends hands and arms in any direction.
7. Stooping: Bends body downward and forward by bending at knees or waist.
8. Standing: Remains in standing position if required for certain repair or maintenance work.
9. Climbing: In and out of equipment.
10. Vision: Reads work tickets, parts and service books and operate heavy equipment.
11. Talking: Communicates via telecommunications and in person.
12. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone and in person.
13. Sitting: Sits in equipment and vehicles.
14. Lying: Lies in prone position under equipment.

ENVIRONMENTAL:          

1. Noise: Works in conditions with constant or intermittent noise.
2. Temperatures/Weather: Works outside and in shop with variations of temperature and weather.
3. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $50.00 - $60.00 per hour