Job Summary

The Vice President of Marketing will lead the enterprise marketing strategy and commercialization planning across our growing ophthalmic portfolio. As a key member of the Commercial Leadership Team, this executive will drive brand performance, launch excellence, and market expansion to accelerate revenue growth.

Operating in a fast-paced, high-growth environment, this leader will build and scale a high-performing marketing organization. The successful candidate will design innovative omnichannel engagement strategies, shape differentiated brand positioning, and leverage data-driven analytics to maximize adoption of our therapies across HCP and consumer audiences.

Core Responsibilities

Strategic Leadership & Portfolio Management

• Lead enterprise brand strategy, end-to-end lifecycle management, and launch readiness across the company’s product portfolio.
• Drive strategic positioning, pricing, and market expansion initiatives to maximize long-term growth and commercial performance.
• Partner with Executive Leadership, Sales, Market Access, Medical Affairs, and other critical functions to ensure strategic alignment and commercialization success.

Commercial Execution & Analytics

• Develop and execute integrated omnichannel marketing strategies across digital, field, and media platforms to accelerate brand awareness and adoption.
• Establish clear forecasting models, investment/resource allocation strategies, and KPIs to optimize ROI and overall business impact.
• Utilize market research, competitive intelligence, prescription data, and CRM analytics (e.g., Salesforce, Tableau) to inform agile decision-making.
• Build and maintain strategic relationships with KOLs, industry partners, and external stakeholders, leading medical education and congress strategies.

Team Building & Organizational Excellence

• Lead, mentor, and scale a high-performing marketing team, fostering a culture of accountability, innovation, and executional excellence.
• Direct agency and vendor partnerships to ensure the delivery of high-quality, differentiated promotional campaigns and customer-facing materials.

Qualifications & Requirements

• Bachelor’s degree in Marketing, Business, Life Sciences, or a related field required; MBA or advanced degree preferred.
• 12+ years of progressive commercial leadership experience in the pharmaceutical or biotech industry, with a strong preference for direct experience in ophthalmic pharmaceuticals/eye care.
• Proven track record of successful brand leadership, go-to-market strategy, product launches, and scaling brands through high-growth commercialization phases.
• Deep understanding of omnichannel marketing, customer engagement, and ROI-driven resource allocation.
• Exceptional executive communication and stakeholder management skills.
• Proficiency with CRM systems and commercial analytics platforms.

Position Type 

• Remote

Travel

• Up to 25%

Job Summary

The Quality Assurance Complaints Specialist ensures manufacturing procedures are followed in accordance with Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) standards and batch record specifications. The position supports operational needs and activities in order to successfully achieve quality goals and complaints metrics.

Core Responsibilities

• Handles product complaints received from customer service department.
• Initiates, process and send notifications as required by applicable Standard Operating Procedures (SOPs).
• Interacts with customer service and customers to acquire additional information that may be required to effectively investigate a product complaint.
• Evaluate complaints for regulatory reportability and create and submit reports that comply with applicable regulations.
• Writes, investigates and ensures timely submission of complaints investigation.
• Reviews and approves complaint investigation submitted by other team members.
• Collaborates with other departments to ensure technical issues are being addressed and investigations are conducted thoroughly.
• Initiates applicable Corrective Action/Preventative Action (CAPA) plans.
• Accurately maintain product complaint logs (softcopy and hardcopy) through internal database tracking system and complete all filing and closing procedures as required by applicable Standard Operating Procedures (SOPs)

• Responsible for ensuring that paperwork is complete for each complaint folders.
• Perform other duties and assume responsibilities as appropriate or assigned.

Qualifications & Requirements

• Bachelor’s degree required, preferably life sciences
• 2+ years of experience in pharmacy operation or experience in cGMP environment
• Must be able to facilitate collaboration, while knowing when to move to end analysis and recommend decisions
• Strong written, verbal and presentation communication skills
• Strong computer skills in database management and documentation preparation (Word, PowerPoint, Excel) required
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards

Position Type

• On-Site

Travel

• None

Job Summary

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel.

Essential Duties & Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business

• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 75-80%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

Knowledge, Skills & Abilities

• Bachelor’s degree in a related field
• Has 1-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Clinical understanding in the specialty of ophthalmology is preferred
• Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with the CRM System
• 70% weekly travel in a defined territory with overnights required

If you are unable to upload your resume in this system, please email Talentgroup@harrowinc.com 

Job Summary

The QA Compliance Intern will provide foundational administrative and operational support to the Quality Department. This role is designed to offer a student or recent graduate hands-on experience in oversight of external manufacturing operations and Contract Manufacturing Organization (CMO) partnerships. As an intern, you will assist in ensuring compliance with international regulatory requirements and industry standards and support the internal quality team with various tasks and projects.

Core Responsibilities

• Assist in the initiation and administrative tracking of incoming inquiries, including Product Quality Complaints (PQCs), Adverse Events (AEs), and Medical Inquiries (MIs).
• Support the Quality Team in maintaining seamless communication between internal departments (Supply Chain, Pharmacovigilance, Regulatory Affairs) and external manufacturing partners.
• Learn to support the initiation of investigations, CAPAs (Corrective and Preventive Actions), change controls, and validation documentation within a Good Manufacturing Practice (GMP) environment.
•  Monitor the general QA mailbox, ensuring inquiries are routed to the appropriate stakeholders in a timely manner.
• Assist in the maintenance and implementation of internal policies, procedures, and training programs.
• Contribute to the organization of files and documentation required for internal and external audits.
•  Provide general project management support for the Quality Department, including data entry into Excel and drafting correspondence.

Qualifications & Requirements

• Currently enrolled in or a recent graduate of a BA/BS program in Life Sciences, Chemistry, Pharmacy, or a related field.
• Previous internship or coursework related to Quality Assurance, Quality Control, or Regulatory Compliance is a plus but not required.
• Excellent verbal and written communication skills with a focus on professional email etiquette.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
• High attention to detail and the ability to manage multiple assignments simultaneously while meeting deadlines.
• Ability to ask compelling questions and a desire to understand
• Ability to work both autonomously and collaboratively in a fast-paced environment.
• Basic knowledge of CAPAs, Deviation investigations, Change Controls, and Supplier Qualification Program.

Position Type 

• Remote

Travel

• (5% travel)

Job Summary

The Pharmacovigilance Intern will support the Pharmacovigilance team with day-to-day activities in drug safety surveillance, adverse event (AE) processing, and regulatory compliance. This role provides hands-on exposure to pharmacovigilance processes, including intake and triage of incoming inquiries in compliance with regulatory requirements, management of Individual Case Safety Reports (ICSRs), safety database entry, and literature surveillance.

The intern will collaborate with cross-functional teams, including Quality Assurance, Regulatory, Clinical, and Medical Affairs, to gain a well-rounded understanding of pharmacovigilance within the pharmaceutical industry.

Core Responsibilities

• Assist in the intake, documentation, and triage of incoming inquiries, including adverse events (AEs), product quality complaints (PQCs), and medical inquiries, in accordance with internal procedures and regulatory requirements
• Perform data entry, coding (e.g., MedDRA), and narrative writing within the safety database
• Support follow-up activities to obtain missing or additional information from reporters or internal stakeholders
• Aid in literature surveillance activities, including screening scientific publications for potential adverse events
• Provide support in the preparation of safety reports for submission to regulatory authorities
• Collaborate with cross-functional teams (e.g., Medical Affairs, Regulatory, Quality, Clinical) to support pharmacovigilance activities
• Perform other duties and projects as assigned to support the Pharmacovigilance department

Qualifications & Requirements

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in a scientific discipline (e.g., Biology, Pharmacy, Life Sciences, Public Health or related field)
• Strong interest in pharmacovigilance, drug safety, and pharmaceutical development
• Basic understanding of pharmacovigilance concepts (e.g., adverse events, product quality complaints, case intake/processing) is a plus
• Familiarity with medical terminology is preferred
• Familiarity with FDA regulations and ICH guidelines is a plus
• Excellent written and oral communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Self-motivated with a proactive approach to learning and problem-solving
• Ability to work both independently and collaboratively within a team setting
• Prior internship or coursework experience in pharmacovigilance, quality assurance, clinical research, or healthcare is preferred but not required

Position Type

• Remote/Hybrid

Travel

• Minimal; up to 10%

Job Summary

The Regulatory Affairs Intern will support the Regulatory Affairs team with day-to-day activities across product lifecycle management, regulatory submissions, and compliance. This role provides hands-on exposure to FDA regulatory processes, including IND and NDA submissions, CMC documentation, labeling review, and agency correspondence.

The intern will collaborate with cross-functional teams, including R&D, Clinical, Quality Assurance, Manufacturing, and Medical Affairs, to gain a well-rounded understanding of regulatory affairs within the pharmaceutical industry.

Core Responsibilities

• Assist in the preparation, compilation, and review of regulatory submissions, including INDs, NDAs, supplements, amendments, and annual reports
• Support the maintenance and organization of regulatory files, submission tracking logs, and correspondence with the FDA
• Conduct research on FDA regulations, guidance documents, and industry standards relevant to ophthalmic and pharmaceutical products
• Support the review and assessment of change controls for potential regulatory impact
• Assist in monitoring the U.S. regulatory landscape for changes affecting ophthalmic products and summarize findings for the team
• Participate in cross-functional project team meetings and contribute to regulatory discussions
• Help maintain regulatory databases, tracking tools, and internal document management systems
• Support the development and improvement of regulatory SOPs, templates, and processes
• Perform other duties and projects as assigned to support the Regulatory Affairs department

Qualifications & Requirements

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in a scientific discipline (e.g., Biology, Chemistry, Pharmaceutical Sciences, Regulatory Science, or related field)
• Strong interest in pharmaceutical regulatory affairs and drug development
• Familiarity with FDA regulations and ICH guidelines is a plus
• Excellent written and oral communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Self-motivated with a proactive approach to learning and problem-solving
• Ability to work both independently and collaboratively within a team setting
• Prior internship or coursework experience in regulatory affairs, quality assurance, or pharmaceutical development is preferred but not required

Position Type

• Remote/Hybrid

Travel

• Minimal; up to 10%

Job Summary

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 70% travel.

Essential Duties & Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business

• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 75-80%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

Knowledge, Skills & Abilities

• Bachelor’s degree in a related field
• Has 1-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Clinical understanding in the specialty of ophthalmology is preferred
• Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with the CRM System
• 70% weekly travel in a defined territory with overnights required

If you are unable to upload your resume in this system, please email Talentgroup@harrowinc.com 

Job Summary

The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment.   

Core Responsibilities

• Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
• Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC
• Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans  
• Solid understanding of reimbursement concepts as they relate to buy and bill
• Develop critical physician and ASC staff relationships within the assigned geography 
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts
• Provides weekly new business forecasts and updates
• All sales activity is adequately recorded in CRM
• Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
• Collaborate effectively with internal departments and peers
• Act with a sense of urgency at all levels of customer care and follow up
• Ability to travel throughout the assigned geography on a routine basis
• Utilize the designated CRM system – Salesforce
• Understand and follow all industry and company policies and guidelines
• Comply with all state and federal legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper
• Acts as the liaison for customer complaints or issues with continual follow-up
• Submits all required reports, including monthly expense reports, on time 
• Competent in PowerPoint, Excel, Word & Outlook

Qualifications & Requirements

• Bachelor’s degree in a related field
• Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
• Ability to build, develop, and foster longstanding relationships with customers 
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with Salesforce CRM

Position Type

• Remote

Travel

• Expected travel in the field will be about 100% which will include overnight stays which is less than 75%

Job Summary

The DE Account Specialist within the Dry Eye Business Unit is responsible for unlocking the full potential of priority accounts through enterprise‑level engagement, strategic account planning, and cross‑functional collaboration. This role operates at a broader, more strategic level than a traditional territory sales position, with a focus on identifying and influencing key stakeholders, building durable advocacy, and accelerating growth.

Serving in an overlay capacity, this individual partners closely with field sales representatives, marketing, market access, training, and other internal stakeholders to drive cohesive, system‑level account strategies across a defined geographic area, generating new growth for VEVYE. The role requires strong strategic thinking, the ability to influence without direct authority, and demonstrated success managing complex accounts. Significant travel, including frequent overnight stays, is required.

Core Responsibilities

• Drive growth for the business that results in the delivery of the goal
• Outline a business action plan that prioritizes key DED accounts and associated ECPs to allocate time and resources to drive growth
• Develop comprehensive near-term account plans to unlock growth potential across priority accounts and associated ECP targets
• Employ a data-driven approach, considering the market opportunity, VEVYE performance, account performance, market dynamics, and customer insights to inform strategic pivots and real-time business adjustments
• Engage Target accounts and ECPs by delivering clinical differentiating VEVYE that encourages earlier utilization, increases brand loyalty, and establishes a new growth trajectory
• Clear understanding of Account and ECP adoption and the vital role of clinical and non-clinical selling
• Serve as the central point (QB) of coordination for Target accounts across a defined geography, including multi‑site or system‑based customers
• Provide strategic guidance and support to sales partners on complex accounts, system‑level opportunities, and challenging access environments
• Effectively document account strategies, activities, insights, and coordinated actions in CRM systems in a timely and accurate manner
• Ensure all activities are conducted in compliance with company policies, industry codes of practice, and state and federal regulations

Qualifications & Requirements

• 5-7 years of ophthalmic pharmaceutical experience
• Bachelor’s degree required; advanced degree or relevant business training a plus
• Proven track record of sales success in dry eye, anterior segment, or broader ophthalmic/specialty pharmaceutical environments
• Proven success in engaging at multiple levels within accounts, including senior clinical, administrative, and non‑clinical stakeholders
• Demonstrate strong business acumen and executive presence in all internal and external interactions
• Strong strategic thinking skills with experience developing and executing short‑ and long‑term account plans
• Ability to influence cross‑functional partners and drive alignment without direct authority
• Experience navigating payer, access, and reimbursement environments to support pull‑through and sustained account growth
• Excellent analytical, communication, and presentation skills
• High level of autonomy, initiative, and adaptability in a dynamic market environment
• Proficiency with CRM systems and standard business tools (Excel, PowerPoint, Word)
• Willingness and ability to travel extensively, 70-80%, including overnight stays

Position Type 

• Remote

Travel

• Up to 70-80%

The hours for this shift are 10am - 6:30pm

Job Summary

The Warehouse Associate performs all functions necessary to ensure the accuracy, organization, and cleanliness of all warehouse space and operations. Ensuring all production orders are staged and ready for manufacturing. The candidate will participate in all inventory cycle counts, document and investigate inventory discrepancies, and perform reconciliations.  

Core Responsibilities

• Identifies the root cause of inventory discrepancies. 
• Ensures materials are received in the correct locations. 
• Participates in weekly, quarterly and annual physical inventory counts.
• Works with Pharmacy/Production staff to ensure FIFO is enforced.
• Notifies the Logistics / Warehouse Supervisor of shortages or other problems that could impact product availability.
• Ensures all activities performed are done so in compliance with all corporate/site policies.
• Notifies the Warehouse Supervisor of any defects related to purchased goods promptly.
• Perform other duties and assume responsibilities as appropriate or assigned.

Qualifications & Requirements

• Requires High School or GED or a combination of education and experience.
• 3+ years of experience in Warehouse inventory management preferred.
• Experience with ERP systems preferred.
• Experience in a cGMP-regulated manufacturing environment preferred.
• Understand planning policies and procedure
• Strong computer skills in database management and documentation preparation (Word, PowerPoint, Excel) preferred.
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards while being a team player.

Job Summary

The DE Account Specialist within the Dry Eye Business Unit is responsible for unlocking the full potential of priority accounts through enterprise‑level engagement, strategic account planning, and cross‑functional collaboration. This role operates at a broader, more strategic level than a traditional territory sales position, with a focus on identifying and influencing key stakeholders, building durable advocacy, and accelerating growth.

Serving in an overlay capacity, this individual partners closely with field sales representatives, marketing, market access, training, and other internal stakeholders to drive cohesive, system‑level account strategies across a defined geographic area, generating new growth for VEVYE. The role requires strong strategic thinking, the ability to influence without direct authority, and demonstrated success managing complex accounts. Significant travel, including frequent overnight stays, is required.

Core Responsibilities

• Drive growth for the business that results in the delivery of the goal
• Outline a business action plan that prioritizes key DED accounts and associated ECPs to allocate time and resources to drive growth
• Develop comprehensive near-term account plans to unlock growth potential across priority accounts and associated ECP targets
• Employ a data-driven approach, considering the market opportunity, VEVYE performance, account performance, market dynamics, and customer insights to inform strategic pivots and real-time business adjustments
• Engage Target accounts and ECPs by delivering clinical differentiating VEVYE that encourages earlier utilization, increases brand loyalty, and establishes a new growth trajectory
• Clear understanding of Account and ECP adoption and the vital role of clinical and non-clinical selling
• Serve as the central point (QB) of coordination for Target accounts across a defined geography, including multi‑site or system‑based customers
• Provide strategic guidance and support to sales partners on complex accounts, system‑level opportunities, and challenging access environments
• Effectively document account strategies, activities, insights, and coordinated actions in CRM systems in a timely and accurate manner
• Ensure all activities are conducted in compliance with company policies, industry codes of practice, and state and federal regulations

Qualifications & Requirements

• 5-7 years of ophthalmic pharmaceutical experience
• Bachelor’s degree required; advanced degree or relevant business training a plus
• Proven track record of sales success in dry eye, anterior segment, or broader ophthalmic/specialty pharmaceutical environments
• Proven success in engaging at multiple levels within accounts, including senior clinical, administrative, and non‑clinical stakeholders
• Demonstrate strong business acumen and executive presence in all internal and external interactions
• Strong strategic thinking skills with experience developing and executing short‑ and long‑term account plans
• Ability to influence cross‑functional partners and drive alignment without direct authority
• Experience navigating payer, access, and reimbursement environments to support pull‑through and sustained account growth
• Excellent analytical, communication, and presentation skills
• High level of autonomy, initiative, and adaptability in a dynamic market environment
• Proficiency with CRM systems and standard business tools (Excel, PowerPoint, Word)
• Willingness and ability to travel extensively, 70-80%, including overnight stays

Position Type 

• Remote

Travel

• Up to 70-80%

Job Summary

The Director of Trade & Distribution is responsible for developing and executing the company’s trade strategy across all distribution channels, including 3PL, Wholesaler, and Specialty Distributor networks. This role ensures optimal product access, efficient distribution, and alignment with gross-to-net strategies for both pharmacy benefit and medical benefit products. The position requires deep expertise in pharmaceutical distribution models, channel economics, and stakeholder engagement across a broad channel network.

The Director of Trade & Distribution builds capabilities and relationships to deliver products to market efficiently and effectively. This leadership role is critical in establishing the value and access strategy and the operational readiness for successful product launches in common ophthalmic indications. The Director is an experienced leader with a proven track record in product launch, supply chain planning and operations, vendor management, inventory tracking, and traceability.  Responsible for being the subject matter expert and leading various projects under the market access umbrella ensuring the commercial readiness of our current and future product portfolio.

Core Responsibilities

• Develops and maintains a product distribution platform for the Harrow product portfolio (pharmacy and medical benefit products)

• Lead relationships and distribution service agreements (DSAs) contract negotiations and oversee performance metrics and contract adherence:
• 3PL (Cardinal and LogiCare)
• Wholesalers (McKesson, Cardinal Health, AmerisourceBergen)
• Specialty Distributors – Limited Distribution Network
• General Support with Anterior Segment Specialty Pharmacies

• Monitor and optimize channel performance through data-driven insights, including inventory levels, demand trends, service metrics, and financial performance
• Collaborate with finance and pricing teams to manage: Distribution fees and service costs, chargebacks, discounts, and channel-specific gross-to-net impacts
• Monitor channel margins and identify optimization opportunities
• Remains educated on all channel operations and their downstream impact on corporate pricing initiatives

• Coordinates Title/Non-Title programs for portfolio and facilitates State licensing with pharmacy laws
• Ensures contractual alignment to fair market value fees and quarterly reporting requirements
• Oversee external vendor partners (e.g., Two Labs) to ensure execution excellence, KPI achievement, and alignment with commercial objectives and operational support and execution
• Keeps up to date with current healthcare policy and regulatory guidelines
• Ensure compliance with all applicable regulations, including DSCSA, state licensing requirements, and pricing/reporting obligations
• Support Sr. Director Access Solutions with inventory coordination at 3PL, 3PL account set-up, review, and contracting
• Support anterior regional pharmacy initiatives to ensure 3PL contracting and inventory management
• Cross-functional collaboration, partner with:  Market Access & Pricing, Sales & Marketing, Patient Support Services, Supply Chain & Logistics, Legal & Compliance, and Finance
• Leads cross-functional teams and external partners without direct authority to deliver distribution and access objectives
• Lead distribution strategy for product launches, including network design, inventory planning, channel onboarding, and field readiness
• Support lifecycle management through distribution model evolution and channel optimization

Qualifications & Requirements

• Bachelor’s degree required, MBA or advanced degree a plus
• 10+ years in the pharmaceutical/biotech industry, minimum 3+ years of experience in market access

with significant experience in:

• Trade, distribution, or market access
• Specialty Distribution and wholesaler/distribution management
• Buy-and-bill and pharmacy benefit channels
• Proven experience managing complex distribution networks and contracts
• Proficiency in Word, Excel, and PowerPoint
• Has experience launching branded and specialty products
• Strong financial acumen (gross-to-net, pricing, contracting)
• Excellent negotiation and relationship management skills
• Ability to lead cross-functional initiatives
• Able to perform in a fast-paced environment, manage multiple priorities simultaneously, and communicate complex information clearly
• Resourcefulness in getting access to decision makers, directly or indirectly, to represent the company's products
• Demonstrated problem-solving and team-building skills
• Outstanding customer relationship building skills with the ability to work with a diverse audience and influence cross-functionally
• Has a strong business acumen and a compliance mindset
• Strong collaborator - respectful and accountable
• Strategic thinking with a strong execution focus
• Demonstrated ability to influence cross-functional and external stakeholders, including senior leadership, to drive alignment and execution
• Strong analytical and problem-solving skills
• Effective communicator with executive presence

Position Type 

• Remote or Hybrid

Travel

• ~20-30% as needed

Job Summary

The Manager of R&D and Tech Services will be responsible for leading and managing day-to-day R&D and Validation functions at our ImprimisRx 503B outsourcing facility, providing leadership, guidance, and hands-on direction across various activities within the department, including personnel, practices, and processes.

Core Responsibilities

• Responsible for leading R&D team for end-to-end activities from development of lead formulation and process to support manufacturing and launch of new products.
• Designing experiments in the laboratories, pilot plants, or manufacturing sites to identify the critical quality attributes of the process and establish appropriate process control.
• Develop and implement validation strategies for equipment, processes, cleaning, and systems in compliance with FDA and other regulatory guidelines.
• Provide leadership to the validation team for activities including but not limited to process validation, cleaning validation, equipment validation, and computer systems validation.
• Establish new manufacturing processes and/or refine existing ones to optimize processes and ensure quality, using statistical tools and proven scientific methods.
• Identify opportunities to optimize sterile/aseptic processes, reduce costs, and enhance quality across R&D and validation. Implement best practices and lead initiatives to drive continuous improvement efforts.
• Foster collaboration and technical/scientific communication with internal departments such as Quality Assurance, Manufacturing, and Supply Chain to achieve project goals and timelines related to R&D and Validation and improvement of product quality.
• Review of technical reports and specifications, and maintaining appropriate records for product and process development projects to ensure smooth process technology transfer.
• Troubleshooting and resolving manufacturing process problems—determining root cause and corrective actions using strong scientific reasoning.
• Developing process documentation and training materials to support the standardized processes and product launches.
• Effectively work with cross-functional teams to streamline development, validation, scale up, and launch activities.
• Perform review and approval of method validation and method transfer protocols and reports.
• Monitor the progression of development through each phase across all projects.
• Supervise the tech transfer of all products from R&D to manufacturing for new and existing products.
• Candidate must coordinate research and development analytical activities as required.
• Provide mentorship to the staff to enhance their personal and professional growth.
• Provide adequate supervision of personnel and guidance for the team's professional development.

Qualifications & Requirements

• MS degree in Chemistry, Pharmaceutical Sciences. Ph.D. degree a plus.
• Must have eight to ten years of industrial experience in formulation, process development, and validation. Experience in ophthalmic dosage preferred.
• Strong technical and scientific reasoning, tech transfer skills, and experience working alongside a manufacturing facility. 
• Experience working with contract research laboratories in a fast-paced environment.
• Proven problem-solving, troubleshooting, and critical thinking skills.
• Practical interpersonal skills with solid communication skills, both verbal and in writing.
• Strong quantitative skills, proven attention to detail, and practical organizational skills.
• Maintains broad knowledge of scientific principles and theories and possesses an intellectual mastery of one or more scientific areas.
• Advanced knowledge and demonstrated ability to work with / recommend various laboratory equipment/tools.
• Able to work as part of and lead multiple teams.
• Exhibits leadership skills.
• Sees broader picture, impact on multiple programs, teams, and departments.
• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency.

Position Type 

• On-Site

The hours for this role are 3pm to 1:30am

Job Summary

This position will ensure that the operations follow the cGMP standards promulgated under Section 503B of the US Food, Drug & Cosmetic Act. The QA Manufacturing Specialist will provide Quality oversight of the Manufacturing and Production areas, including compounding, filling, inspecting, and labeling/packaging. Management includes the periodic review of in-process activities such as cleaning, weighing, aseptic filling, material status verification, compounding, batch record documentation accuracy, logbook documentation accuracy, and room/line clearances. 

Core Responsibilities

• Provides Quality oversight of Production activities, including compounding, aseptic filling, inspection, and labeling/packaging on the floor.
• Provides Quality oversight of cleaning activities to ensure compliance with cleaning requirements. 
• Product label review and approval. 
• Oversight and confirmation compliance with Filling Operations, including line clearance, material status, aseptic technique, in-process quality attribute testing, documentation on forms, and batch records. 
• Verification of proper gowning by all personnel in all areas of Production.
• Generation of deviations, issuance of CAPAs, and Change Controls in response to observations.
• Oversee all Quality aspects on the floor.
• Participate in regulatory audits if required. 
• Performs or assists process owners with the root cause analysis.
• Responsible for generating deviations and change controls when required. 
• Performs duties following established company procedures and policies; performs other duties as assigned.

Qualifications & Requirements

• 3-5 years of progressive experience in cGMP quality operations and FDA regulations, a 503B outsourcing facility, aseptic/parenteral manufacturing/development environment, or equivalent technical experience.

• High school degree
• BS in the Scientific field preferred

• Three-plus years of experience with aseptic drug product manufacturing is required.
• A fundamental, working knowledge of safety, quality systems, and quality assurance concepts are required, including the application of current Good Manufacturing Practices and Good Documentation Practices.
• Strong familiarity with manufacturing processes, operations, automation, and equipment/facilities.
• Ability to complete tasks with little direction or need for supervisory follow-up.
• Strong written, verbal, and presentation communication skills.
• Strong computer skills in database management and documentation preparation (Word, PowerPoint, Excel, and others must be able to learn additional software as required).
• Ability to think creatively in confronting new issues and pursuing novel approaches to old problems.
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards.
• Work schedule flexibility. 

Job Summary

The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment.   

Core Responsibilities

• Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
• Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC
• Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans  
• Solid understanding of reimbursement concepts as they relate to buy and bill
• Develop critical physician and ASC staff relationships within the assigned geography 
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts
• Provides weekly new business forecasts and updates
• All sales activity is adequately recorded in CRM
• Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
• Collaborate effectively with internal departments and peers
• Act with a sense of urgency at all levels of customer care and follow up
• Ability to travel throughout the assigned geography on a routine basis
• Utilize the designated CRM system – Salesforce
• Understand and follow all industry and company policies and guidelines
• Comply with all state and federal legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper
• Acts as the liaison for customer complaints or issues with continual follow-up
• Submits all required reports, including monthly expense reports, on time 
• Competent in PowerPoint, Excel, Word & Outlook

Qualifications & Requirements

• Bachelor’s degree in a related field
• Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
• Ability to build, develop, and foster longstanding relationships with customers 
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with Salesforce CRM

Position Type

• Remote

Travel

• Expected travel in the field will be about 100% which will include overnight stays which is less than 75%

Job Summary

The DE Account Specialist within the Dry Eye Business Unit is responsible for unlocking the full potential of priority accounts through enterprise‑level engagement, strategic account planning, and cross‑functional collaboration. This role operates at a broader, more strategic level than a traditional territory sales position, with a focus on identifying and influencing key stakeholders, building durable advocacy, and accelerating growth.

Serving in an overlay capacity, this individual partners closely with field sales representatives, marketing, market access, training, and other internal stakeholders to drive cohesive, system‑level account strategies across a defined geographic area, generating new growth for VEVYE. The role requires strong strategic thinking, the ability to influence without direct authority, and demonstrated success managing complex accounts. Significant travel, including frequent overnight stays, is required.

Core Responsibilities

• Drive growth for the business that results in the delivery of the goal
• Outline a business action plan that prioritizes key DED accounts and associated ECPs to allocate time and resources to drive growth
• Develop comprehensive near-term account plans to unlock growth potential across priority accounts and associated ECP targets
• Employ a data-driven approach, considering the market opportunity, VEVYE performance, account performance, market dynamics, and customer insights to inform strategic pivots and real-time business adjustments
• Engage Target accounts and ECPs by delivering clinical differentiating VEVYE that encourages earlier utilization, increases brand loyalty, and establishes a new growth trajectory
• Clear understanding of Account and ECP adoption and the vital role of clinical and non-clinical selling
• Serve as the central point (QB) of coordination for Target accounts across a defined geography, including multi‑site or system‑based customers
• Provide strategic guidance and support to sales partners on complex accounts, system‑level opportunities, and challenging access environments
• Effectively document account strategies, activities, insights, and coordinated actions in CRM systems in a timely and accurate manner
• Ensure all activities are conducted in compliance with company policies, industry codes of practice, and state and federal regulations

Qualifications & Requirements

• 5-7 years of ophthalmic pharmaceutical experience
• Bachelor’s degree required; advanced degree or relevant business training a plus
• Proven track record of sales success in dry eye, anterior segment, or broader ophthalmic/specialty pharmaceutical environments
• Proven success in engaging at multiple levels within accounts, including senior clinical, administrative, and non‑clinical stakeholders
• Demonstrate strong business acumen and executive presence in all internal and external interactions
• Strong strategic thinking skills with experience developing and executing short‑ and long‑term account plans
• Ability to influence cross‑functional partners and drive alignment without direct authority
• Experience navigating payer, access, and reimbursement environments to support pull‑through and sustained account growth
• Excellent analytical, communication, and presentation skills
• High level of autonomy, initiative, and adaptability in a dynamic market environment
• Proficiency with CRM systems and standard business tools (Excel, PowerPoint, Word)
• Willingness and ability to travel extensively, 70-80%, including overnight stays

Position Type 

• Remote

Travel

• Up to 70-80%

Job Summary

The DE Account Specialist within the Dry Eye Business Unit is responsible for unlocking the full potential of priority accounts through enterprise‑level engagement, strategic account planning, and cross‑functional collaboration. This role operates at a broader, more strategic level than a traditional territory sales position, with a focus on identifying and influencing key stakeholders, building durable advocacy, and accelerating growth.

Serving in an overlay capacity, this individual partners closely with field sales representatives, marketing, market access, training, and other internal stakeholders to drive cohesive, system‑level account strategies across a defined geographic area, generating new growth for VEVYE. The role requires strong strategic thinking, the ability to influence without direct authority, and demonstrated success managing complex accounts. Significant travel, including frequent overnight stays, is required.

Core Responsibilities

• Drive growth for the business that results in the delivery of the goal
• Outline a business action plan that prioritizes key DED accounts and associated ECPs to allocate time and resources to drive growth
• Develop comprehensive near-term account plans to unlock growth potential across priority accounts and associated ECP targets
• Employ a data-driven approach, considering the market opportunity, VEVYE performance, account performance, market dynamics, and customer insights to inform strategic pivots and real-time business adjustments
• Engage Target accounts and ECPs by delivering clinical differentiating VEVYE that encourages earlier utilization, increases brand loyalty, and establishes a new growth trajectory
• Clear understanding of Account and ECP adoption and the vital role of clinical and non-clinical selling
• Serve as the central point (QB) of coordination for Target accounts across a defined geography, including multi‑site or system‑based customers
• Provide strategic guidance and support to sales partners on complex accounts, system‑level opportunities, and challenging access environments
• Effectively document account strategies, activities, insights, and coordinated actions in CRM systems in a timely and accurate manner
• Ensure all activities are conducted in compliance with company policies, industry codes of practice, and state and federal regulations

Qualifications & Requirements

• 5-7 years of ophthalmic pharmaceutical experience
• Bachelor’s degree required; advanced degree or relevant business training a plus
• Proven track record of sales success in dry eye, anterior segment, or broader ophthalmic/specialty pharmaceutical environments
• Proven success in engaging at multiple levels within accounts, including senior clinical, administrative, and non‑clinical stakeholders
• Demonstrate strong business acumen and executive presence in all internal and external interactions
• Strong strategic thinking skills with experience developing and executing short‑ and long‑term account plans
• Ability to influence cross‑functional partners and drive alignment without direct authority
• Experience navigating payer, access, and reimbursement environments to support pull‑through and sustained account growth
• Excellent analytical, communication, and presentation skills
• High level of autonomy, initiative, and adaptability in a dynamic market environment
• Proficiency with CRM systems and standard business tools (Excel, PowerPoint, Word)
• Willingness and ability to travel extensively, 70-80%, including overnight stays

Position Type 

• Remote

Travel

• Up to 70-80%

Job Summary

The Environmental Monitoring Technician will perform environmental monitoring and routine microbiology testing within a GMP drug manufacturing organization.

Core Responsibilities

• Perform routine environmental monitoring (EM: non-viable particulates, air viable, surface, and personnel) in cleanroom environments.
• Maintained the microbiology laboratory, including monitoring equipment function, for example, temperatures of QC incubators. 
• Perform reads on media fill samples.
• Collect Water for Injection (WFI) and pre-treatment water samples throughout the manufacturing facility and perform microbially, TOC, and conductivity testing of samples.
• Incubate and read EM plates and document results on relevant forms.
• Send the plates for Microbial ID to a third-party lab. 
• Trend data for EM and water samples and assist with preparing quarterly EM reports.
• Manage routine monitoring of other facility utilities, including compressed air.
• Manage sample chain of custody for raw material, finished goods, and sterile components with third-party laboratories. 
• Managers retain a sample chain of custody.
• Responsible for initiating, investigating, and writing deviation.
• Manage gown qualification program.
• Performs other Quality duties as required, including the execution of the sample management program. 

Qualifications & Requirements

• Prefer a Bachelor's degree (B.S.) in Microbiology or Biology and 3-5 years of sterile pharmaceutical manufacturing plant experience. 
• Ability to apply knowledge of good manufacturing practices and good laboratory practices daily.
• Understanding and ability to perform aseptic and relevant microbiological techniques.
• Ability to follow gowning practices for cleanroom environments.
• Must be a team player.
• Monitors own work to ensure quality.
• Completes work promptly.
• Adapts to changes in the work environment.
• Willing to work additional hours when required and works on weekends when necessary to reach goals.
• Completes tasks on time or notifies the appropriate person with an alternate plan.

Job Summary 

 The Associate Director-Director, Professional Education Marketing leads healthcare professional (HCP) marketing and KOL engagement across Harrow's ophthalmic portfolio. This role drives peer-to-peer programs, speaker bureaus, advisory boards, and congress engagement, translating brand strategy into compliant, field-ready initiatives that increase awareness and adoption. 

 Core Responsibilities 

 HCP Marketing Execution 

• Develop and execute HCP-focused programs (peer events, speaker programs, education, and tools) 
• Align tactics with brand strategy and commercial goals 
• Support the development of promotional and educational materials 

 Speaker Bureau & Peer Programs 

• Manage and optimize the speaker bureau 
• Lead peer-to-peer education and training with key opinion leaders 
• Align programs with sales priorities  

 Advisory Boards & KOL Engagement  

• Plan advisory boards and gather insights  
• Engage ophthalmology thought leaders  
• Translate insights into actionable recommendations 

 Congress & Events 

• Support major congress planning and execution  
• Coordinate materials, logistics, and KOL engagement  

 Operations & Agency Management  

• Manage agencies and vendors 
• Oversee budgets, contracts, and program execution 

 Cross-Functional Collaboration 

• Partner with sales, medical, regulatory, and market access teams 
• Ensure compliance and support field engagement 

 Qualifications & Requirements 

• Bachelor’s degree required 
• 5-10 years pharma/biotech marketing & KOL engagement experience 
• Experience with HCP programs, speaker bureaus, and congresses  
• Strong ability to execute strategy in regulated environments  
• Ophthalmology or specialty pharma experience preferred 

 Position Type   

• Remote  

Travel 

• 40-50%  

Job Summary 

The Brand Manager–Senior Brand Manager supports the execution of marketing strategies across the portfolio. This role focuses on translating strategy into HCP and patient-facing programs, including personal promotion, non-personal promotion, speaker bureaus, congresses, and educational initiatives, to drive engagement and growth. 

Core Responsibilities 

• Execute integrated marketing campaigns across personal (sales force) and non-personal (digital, email, media) channels 

• Develop HCP campaigns, promotional materials, and educational programs 

• Support speaker bureau programs, peer-to-peer initiatives, and KOL engagement 

• Plan and execute congress presence and HCP marketing activities  

• Partner with agencies to deliver campaigns on time and within budget 

• Manage promotional materials, inventory, and field-facing tools 

• Collaborate with sales to ensure strong field pull-through and alignment  

• Support promotional review with legal, regulatory, and medical teams 
• Track campaign performance and optimize based on insights  

Qualifications & Requirements 

• Bachelor’s degree required, MBA preferred 

• 3-6 years of healthcare/pharma marketing experience  

• Experience with HCP marketing, including personal and non-personal promotion 

• Exposure to speaker programs, congresses, and professional education 

• Strong project management and cross-functional collaboration skills 
• Familiarity with regulated marketing environments and promotional review process 

Preferred Qualifications 

• Ophthalmology or specialty pharma experience 

• Experience working with field teams and KOL engagement  

Position Type  

• Remote  

Travel 

• 25-35%  

Job Summary 

 HOURS - 3:00PM - 1:30AM

The Maintenance Mechanic will be responsible for maintaining manufacturing, filling equipment, facilities and utilities following Standard Operating Procedure. Under the direction of the Facilities and Maintenance Manager, the Maintenance Mechanic will support operations and other departments for day-to-day manufacturing activities working within classified areas on a variety of manufacturing production equipment and technologies. Daily responsibilities vary and include maintenance of HVAC, Water System, Manufacturing and Filling Equipment.  

Core Responsibilities 

• Ensures that all work is carried out in compliance with company Safety Policies, Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs) 

• Responsible for maintaining all manufacturing equipment including formulation, filling and packaging equipment, and plant utility systems including boilers, air compressors, heating, ventilation and air conditioning systems (HVAC), Water for Injection (WFI), and general upkeep of the physical plant including clean rooms. 

• Perform manufacturing and facility equipment maintenance, installations and repairs as needed including but not limited to electrical, plumbing, and light construction. 

• Assist with development and documentation of preventative maintenance and calibration program for production equipment including clean room and utilities. 

• Document preventive maintenance, reactive maintenance and calibration events on company deployed computerized maintenance management system (CMMS). 

• Coordinate services with outside vendors for calibration and routine maintenance. 

• Perform execution of equipment installation and qualification. 

• Deploy 5S strategies in the setting up and maintenance of spare parts inventory utilizing CMMS software. 

• Monitor facilities and manufacturing operating equipment daily, troubleshooting problems and inefficiencies and recommending possible solutions. 

• Supports continuous improvement by completing work on time, identifying potential issues, and driving to improve work processes and procedures relative to manufacturing and/or filling and packaging equipment. 

• Provide after-hours support and/or weekend emergency service. 

• Perform continuous training assignments within the allotted time schedule. 

Qualifications & Requirements 

• Must have experience in a cGMP regulated environment and have worked in a medical device or pharmaceutical manufacturing facility. 

• Minimum of 2 - 3 years previous experience in a medical device or pharmaceutical manufacturing preferably in a clean room environment. 

• Must be familiar with machine controls including Programmable Logic Controllers (PLCs), relay logic, and operator interfaces. 

• Must be comfortable working on and troubleshooting low voltage (DC) as well as high voltage (120VAC) systems. 

• Must be familiar with plant utility systems compressors and HVAC. 

• Strong technical ability and mechanical aptitude to troubleshoot and repair equipment malfunctions. 

• Must be able to provide after-hours support and/or weekend emergency service support. 

• Demonstrated ability to effectively maintain, troubleshoot, and repair industrial equipment involving technical and mechanical issues (i.e. equipment adjustments, parts replacement). 

• Requires a demonstrated mechanical and technical aptitude in order to problem-solve effectively. 

• Ability and willingness to work and participate effectively in a team environment.  

• Ability and willingness to maintain accurate and factual hard copy and electronic records. 

• Attention to detail, safety, quality and customer requirements. 

• Ability to effectively communicate verbally and in writing to peers and management. 

• Ability to read information and apply what is described in the reading material to situations that may contain several details or describe processes involving several steps. 

• Demonstrate high level of personal motivation and initiative. 

Position Type  

• On-Site 

Travel 

• None 

The hours for this role are 3pm - 1:30am

Job Summary

The Production Sterilization Specialist will be responsible for conducting labeling, packaging, and production support activities to support commercial manufacturing. Under the direction of the Production Supervisor/Team Leader, the Production Support Associate will work hands-on under ISO7, ISO8, and other classified areas with various manufacturing production equipment and technologies. Daily responsibilities vary, including operating cleaning machines and preparing supplies for manufacturing by cleaning and disinfecting. 

Core Responsibilities

• Ensures that all work is carried out in compliance with company Safety Policies, current Good Manufacturing Practices (cGMP), and Standard Operating Procedures (SOPs).
• Wears proper personal protective equipment and follows aseptic procedures when gowning, de-gowning, and working in sterile and controlled areas.
• Reports any accidents, incidents, injuries, or illnesses immediately and notifies the manager of any workplace hazards, unsafe acts, or conditions.
• Accurate completion of product documentation and all appropriate logbooks. Maintains cleaning logs per SOP requirements.
• Knowledge of current Good Manufacturing Practices (cGMP) guidelines.
• Excellent organization and time-management skills are required. Must promptly manage a heavy workload and aggressive timelines, prioritize, and work under pressure.
• Cleaning, sanitizing, and disinfection of equipment and components required for production. 
• Works with the Warehouse Department to ensure all components are available ahead of time for production. 
• Completes all necessary cleaning and sanitizing of production equipment and area.
• Stages material for production use.
• Operation of cleaning equipment including but not limited to Autoclave, Fedegari, and Depyrogentation oven.
• Performs calibration of check weighing.

Qualifications & Requirements

• High School Diploma or equivalent work and education in a related field are required.
• 1-3 years of experience working in the pharmaceutical industry and within aseptic clean room environments.
• Demonstrated ability to successfully gown into aseptic manufacturing areas.
• Ability to handle sensitive information with a high degree of confidentiality.
• Ability to work in a fast-paced environment while demonstrating excellent time management and organization skills.
• Proficient in using standard Microsoft Office software products, including Excel, Outlook, and Word.
• Strong organizational skills with the proven ability to prioritize.
• Works with a sense of urgency while engaging and listening to experts.

The hours of this shift are 3pm - 1:30am

Job Summary

The Warehouse Associate I performs all functions necessary to ensure the accuracy, organization, and cleanliness of all warehouse space and operations. Ensuring all production orders are staged and ready for manufacturing. The candidate will participate in all inventory cycle counts, document and investigate inventory discrepancies, and perform reconciliations.  

Core Responsibilities

• Identifies the root cause of inventory discrepancies. 
• Ensures materials are received in the correct locations. 
• Participates in weekly, quarterly and annual physical inventory counts.
• Works with Pharmacy/Production staff to ensure FIFO is enforced.
• Notifies the Logistics / Warehouse Supervisor of shortages or other problems that could impact product availability.
• Ensures all activities performed are done so in compliance with all corporate/site policies.
• Notifies the Warehouse Supervisor of any defects related to purchased goods promptly.
• Perform other duties and assume responsibilities as appropriate or assigned.

Qualifications & Requirements

• Requires High School or GED or a combination of education and experience.
• 3+ years of experience in Warehouse inventory management preferred.
• Experience with ERP systems preferred.
• Experience in a cGMP-regulated manufacturing environment preferred.
• Understand planning policies and procedure
• Strong computer skills in database management and documentation preparation (Word, PowerPoint, Excel) preferred.
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards while being a team player.

Job Summary 

 HOURS ARE 9:00 am - 7:30pm

The Production Visual Inspection Technician Level 1 will be responsible for conducting visual inspections of vials for cosmetic and physical defects to support manufacturing. Under the direction of the Production Supervisor, the Visual Inspector will work hands on, under ISO7, ISO8 and other classified areas with a variety of manufacturing production equipment and technologies. Dally responsibilities vary. 

Core Responsibilities 

• Ensures that all work Is carried out in compliance with company Safety Policies, current Good Manufacturing Practices (cGMP) and Standard Operating Procedures (SOPs). 

• Wears proper personal protective equipment and follows aseptic procedures when gowning, de-gowning and working in the sterile and controlled areas. 

• Reports any accidents, Incidents and Injuries or Illnesses immediately and notifies manager of any hazards, unsafe acts or conditions in the workplace. 

• Accurate completion of production documentation and all appropriate logbooks. Maintains cleaning logs per SOP requirements. 

• Knowledge of current Good Manufacturing Practices (cGMP) guidelines. 

• Excellent organization and time-management skills required. Must be able to manage heavy workload and aggressive timelines in a timely manner, prioritize and work under pressure. 

• Performs visual Inspection of vials for cosmetic and physical defects. 

• Responsible for classification of defects observed during the Inspection as per related procedures. 

• Must have close visual acuity to notice errors and/or defects and attention to detail. 

• Inspector qualification for visual Inspection of injectables for a length of 8 hours. 

• Inspector qualification for visual inspection of solution products. 

• Manual dexterity and the ability to perform repetitive motions with accuracy are required, 

• Report abnormalities and deviations in a timely and accurate manner, 

• Contributes to Quality activities such as supporting investigations, corrective actions, and area walk-throughs. 

• Ability to work as part of a high-performing team and collaborate effectively with staff. 

Qualifications & Requirements 

• High School Diploma or equivalent work and education in a related field, required, 

• 1-2 years of visual Inspection experience. 

• Ability to work Independently. 

• Ability to handle sensitive Information with a high degree of confidentiality. 

• Basic math skills 

• Proficient In the use of standard Microsoft Office software products, including Excel, Outlook, Word. 

• Strong organizational skills with the proven ability to prioritize, 

• Works with a sense of urgency, while engaging and listening to experts. 

• (20/20) vision with corrections. 

Position Type  

• On-Site 

Travel 

• None  

Job Summary

The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the Regional Business Director (RBD) and will participate as a key member of the commercial team within the Access+ group with primary responsibilities that include: closing new business within a defined territory, expanding portfolio business within existing accounts, customer retention, and ensuring portfolio performance achieves defined financial outcomes. This individual will ideally be based in a location with relatively easy access to the assigned customer base. The person in this role will have a proven track record of success selling to multiple call points in the Physician Office, Ambulatory Surgery Center, Hospital, and Pharmacy environments. The position requires travel up to 50% of the time.

Core Responsibilities

• Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets.
• Drive new business relationships and convert to grow sales
• Appropriate utilization of the Customer Relationship Management (CRM) system.
• Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs).
• Monitor sales performance and adjust strategy as needed to meet competitive conditions.
• Evaluate customer, market and competitor activity and update the organization accordingly.
• Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts.
• Direct sales forecasting activities and set performance goals accordingly.
• Utilize resources to enhance productivity and provide optimal customer satisfaction.
• Participate in providing detailed and accurate sales forecasting.
• Actively participate as a key member of the Commercial team to drive success.

Qualifications & Requirements

• 5 years of sales experience, ophthalmic market preferred
• Experience with execution of targeted business plans around priorities and goals.
• Team player with a positive, can-do attitude.
• Strong written, verbal and presentation communication skills.
• Ability to think creatively in confronting issues and pursuing novel approaches to old problems.
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards.
• Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
• Proficient in the use of CRMs and Microsoft Office software products.
• Ability to travel up to 50% of the time, including overnight stays.
• Bachelor’s Degree

Position Type

• Remote

Travel

• Up to 50% in defined territory with overnights required

Job Summary

The Facilities & Maintenance Manager is a hands-on technical leader responsible for the daily reliability, performance, and compliance of facility, utility, manufacturing, filling, and packaging systems across the 503A and 503B operations. This role is actively engaged on the production floor, directly troubleshooting equipment, leading maintenance execution, and driving real-time solutions that protect sterile operations and business continuity.

Core Responsibilities

• Develop and lead maintenance team through direct floor engagement, accountability, training, and performance management.
• Full ownership of site-wide maintenance across manufacturing, filling, packaging, utilities, and infrastructure for 503A and 503B operations.
• Ensure >98–100% on-time preventive and predictive maintenance execution; drive rapid response to equipment failures.
• Lead hands-on troubleshooting of critical systems including HVAC, cleanrooms, water for Injection, compressed gases, and sterile processing equipment.
• Own and manage the complete calibration program; maintain 100% compliance and audit readiness.
• Investigate out-of-tolerance and equipment-related deviations; implement effective root cause and CAPA solutions.
• Serve as system owner for BMRAM (CMMS); ensure accurate asset records, timely work order closure, KPI tracking, and data integrity.
• Own Lighthouse environmental monitoring system; ensure continuous ISO compliance, alarm functionality, trend review, and excursion management.
• Maintain validated state of facilities, utilities, and monitoring systems; support inspections as technical SME.
• Lead capital projects from specification through commissioning (URS, FAT, SAT, IOQ, PQ) with direct contractor oversight.
• Control maintenance and calibration budgets while optimizing spare parts inventory and reliability metrics (MTBF, downtime reduction).
• Drive continuous improvement initiatives using Lean/Kaizen to enhance uptime, throughput, and GMP compliance.
• Develop and implement solutions to difficult problems, manage outside contractors and be on call for emergencies.
• Manage spare parts inventory to balance cost control with operational reliability.
• Ensure facility and utility systems consistently meet ISO classifications, pressure cascades, and environmental control requirements.
• Lead change management, risk assessments (FMEA), and impact evaluations related to facility, equipment, and utility modifications.
• Coordinate and oversee third-party contractors and service providers to ensure GMP-compliant execution and documentation.
• Partner cross-functionally with Operations, Quality, Validation, and Supply Chain to align maintenance strategy with production readiness and business continuity objectives.

Qualifications & Requirements

• Bachelor’s degree in Mechanical or Electrical Engineering preferred; equivalent hands-on experience considered.
• Minimum 5 years in GMP pharmaceutical manufacturing.
• Minimum 3 years managing maintenance teams in sterile or regulated environments.
• Demonstrated hands-on troubleshooting of manufacturing equipment and critical utilities.
• Direct experience managing CMMS systems (BMRAM or equivalent).
• Experience overseeing environmental monitoring systems (Lighthouse or equivalent).
• Strong knowledge of HVAC, cleanroom classifications, utilities, and GMP documentation practices.
• Experience supporting regulatory inspections.Commitment and drive to improve manufacturing operations.
• Perform other duties, as assigned.

Position Type 

• On-Site

Travel

Up to 10%

Job Summary

The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician’s office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment.   

Core Responsibilities

• Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
• Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC
• Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans  
• Solid understanding of reimbursement concepts as they relate to buy and bill
• Develop critical physician and ASC staff relationships within the assigned geography 
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts
• Provides weekly new business forecasts and updates
• All sales activity is adequately recorded in CRM
• Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
• Collaborate effectively with internal departments and peers
• Act with a sense of urgency at all levels of customer care and follow up
• Ability to travel throughout the assigned geography on a routine basis
• Utilize the designated CRM system – Salesforce
• Understand and follow all industry and company policies and guidelines
• Comply with all state and federal legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper
• Acts as the liaison for customer complaints or issues with continual follow-up
• Submits all required reports, including monthly expense reports, on time 
• Competent in PowerPoint, Excel, Word & Outlook

Qualifications & Requirements

• Bachelor’s degree in a related field
• Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
• Ability to build, develop, and foster longstanding relationships with customers 
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with Salesforce CRM

Position Type

• Remote

Travel

• Expected travel in the field will be about 100% which will include overnight stays which is less than 75%

Job Summary

The Pharmacy Sales Representative is responsible for building relationships and managing accounts for their assigned customers within their geographic territory, which includes placing proactive outbound calls, emails, and virtual meetings to established customers and potential prospects. This is an inside sale, remote position that will cover an assigned geography to attract, grow, and maintain customer base. This includes following up on customer leads who have shown an interest in the ImprimisRx® portfolio. The Pharmacy Sales Representative will promote targeted programs to develop new business as well as expand and retain existing business resulting in increased profitable revenues. The person in this role will have a proven track record of success selling to multiple levels of contacts in the Physician Office, Ambulatory Surgery Center, and Hospital environments.

Core Responsibilities

• Work closely with the field sales team, new and existing customers
• Initiate proactive outbound calls to new and established customers to grow sales revenue
• Work in assigned geographic territory, as necessary
• Develop and establish relationships with key physicians within the ophthalmic market
• Utilize multiple forms of communication with new prospects and existing customers including email, phone, virtual meetings and in person visits on occasion
• Conduct research and planning to set goals for the prospects and to anticipate customer needs
• Identify new prospects and educate them on the ophthalmic portfolios
• Work to progress and convert open opportunities within their assigned customer territory base
• Generate and analyze reports to identify established customer trends
• Access order and inventory information to assist customers with availability
• Set-up and conduct virtual meetings with prospects and existing customer base to convert new business
• Utilize resources to enhance productivity and provide optimal customer satisfaction.
• Participate in providing detailed and accurate sales forecasting
• Actively participate as a key member of the Commercial team to drive success
• Enter and maintain integrity of data in company’s CRM
• Proficient in excel, computer navigation, data management, and system reporting
• Create and update Product Supply Agreements as needed to attract and maintain customer relationship

Qualifications & Requirements

• 2-5 years of Pharmacy or Inside Sales experience, ophthalmic market preferred.
• Experience with execution of targeted business plans around priorities and goals.
• Team player with a positive, can-do attitude.
• Strong written, verbal and presentation communication skills.
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards.
• Ability to manage multiple projects simultaneously, adjusting priorities as needed.
• Proficient in the use of CRMs and Microsoft Office software products.
• Ability to travel up to 5% of the time, including overnight stays.
• Bachelor’s Degree

Position Type

• Remote

Travel

• Up to 5%