• Own the monthly, quarterly, and annual financial close process, producing GAAP financials and management reports for leadership and Gusto FBOS.
• Prepare monthly flux analyses, including budget-to-actual and period-over-period variance commentary.
• Coordinate with external auditors and Gusto's corporate accounting team for audits and compliance filings.
• Develop and maintain accounting policies, controls, and procedures for financial reporting and corporate activities.

• Manage accounting for the Internal Use Software (IUS) and Cloud Computing Arrangement (CCA) under ASC 350-40.
• Partner with Engineering and Product on cost classification and track capitalized assets.
• Coordinate amortization in NetSuite and maintain IUS/CCA policies in alignment with Gusto standards.

• Serve as the primary Finance stakeholder for NetSuite, ensuring the system is optimized for accounting needs.
• Collaborate with the NetSuite Administrator to evaluate and maintain integrations, such as commission tracking and AP scanning.
• Build NetSuite saved searches, reports, and dashboards to support financial analysis.

• Apply expertise in SaaS revenue recognition to ensure treatment of ARR, usage-based revenue, contract renewals, multi-year deals, and deferred revenue
• Partner with Sales and Finance to support complex contract negotiations, multi-year pricing structures, and usage reporting and special arrangements.
• Support ARR reporting, quota tracking, and commissions accounting including the buildout of commissions automation through NetSuite or add-on application.

• Champion the use of AI and automation tools to modernize finance workflows including close processes, reconciliations, reporting, and vendor management.
• Identify and pilot AI tools that reduce manual work, improve accuracy, and increase the pace of financial reporting cycles.

• Own the financial components of annual vendor risk assessments.
• Drive compliance with state and local tax jurisdictions using integrated tax software (Avalara).

• Lead, mentor, and develop the Accounting Specialist, fostering a culture of accountability, precision, and continuous growth.
• Serve as a strategic partner to the CFO and department leaders, bringing financial clarity to cross-functional business decisions.

• 3+ years as a Controller or Senior Accounting Manager.
• Proficiency in corporate accounting and GAAP.
• Familiarity with AI tools (Claude, ChatGPT, Copilot, etc.) in finance workflows.
• Experience with parent-company reporting and consolidations.

• Positive attitude and a desire to learn.
• Strong communication skills; ability to present financial data to non-finance audiences.
• Effective organization and prioritization abilities.
• Collaborative mindset with the ability to lead or partner as needed.

• NetSuite experience is a plus.
• Experience at a SaaS company, knowledge of SaaS revenue recognition (ASC 606).
• Experience with IUS and CCA accounting (ASC 350-40) including capitalization policy, lifecycle tracking, and amortization.
• CPA or master’s degree.

• Bachelor's Degree required.

Our cash compensation amount for this role is targeted at $158,000/yr to $195,000/yr in Scottsdale & most major metro locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.

About the Role:

We are searching for a transformational leader and technical builder who is motivated about reimagining client experience in an AI-native world.The Head of Client Experience will design and execute a vision of how best to serve and delight our clients now and into the future.

About the Team: 

The Client Experience team – made up of the Support, Enablement, and Client Success teams – accelerates our clients' time to value on our products by helping them get up and running quickly, providing timely and accurate communication, and ensuring they know how to quickly and easily get the most of our products and services.

Striking the right balance of technology and humanity, this role partners closely with our CEO to drive Symmetry's AI transformation both within our Client Experience (CX) organization and across the company. You'll define what agentic-powered client experience looks like at Symmetry, and most importantly, execute that vision alongside your team. The right person leads transformation and drives outcomes for the betterment of our clients and team, ensuring that the human touch and client empathy is front and center.

Here’s what you’ll do day-to-day:

Agentic CX & Enablement

• Set the vision for CX at Symmetry - define "agentic client experience" with a balance of technology and human judgment, enabling a content strategy that delivers customer value 
• Build toward 24/7 AI-powered support where clients get what they need through intelligent agents
• Partner with Product and Engineering as a technical collaborator, shaping how our AI products integrate with client workflows
• Drive and measure client satisfaction through both AI and human interactions

Team Leadership & Development

• Lead approximately 10 people across Software Support, Enablement, and Client Success, including managers and individual contributors
• Lead, coach and develop team members to high performance standards

Technical Execution & Operational Excellence

• Use the same tools as your team, including debuggers, log files, and client environments
• Enhance team efficiency with AI and automation 
• Bring operational rigor to fundamentals including response time expectations, escalation policies, and documentation standards

Executive Partnership & Client Engagement

• Serve as a member of senior leadership, helping guide overall business strategy and staying synchronized with company-wide transformation
• Act as a technical bridge between CX, Product, and Engineering, bringing client insights to product decisions
• Build relationships with key enterprise clients to gather feedback on AI adoption, and represent Symmetry's CX vision externally while bringing industry perspective back to the organization

Here’s what we're looking for:

• 10-15+ years in client experience, technical support, developer relations, or a related client-facing function in B2B SaaS, API products, or developer-focused software
• 4+ years leading teams, including managing managers, with a demonstrated track record of executing operational or organizational transformation
• Demonstrated history of building and shipping AI-powered tools, workflows, or client experiences beyond using AI for just chat

Core Skills & Attributes:

• Technical builder mindset with the ability to quickly understand complex products and connect the dots across systems, use cases, and client needs
• Proven AI fluency: you've personally built transformative AI solutions and championed AI adoption on teams you've led
• Extraordinary execution and leadership: you translate vision into milestones and outcomes, delegate well, and hold yourself and others accountable to results
• Transformational change management and strategic leadership: You can explain why decisions are made. You help teams deal with uncertainty. You work well with the CEO and senior leadership on company strategy. You focus on improving the business as much as you focus on daily operations.
• High bar for performance combined with project management: you develop people, scope work, plan delivery, and manage to outcomes

Technology Experience:

• Hands-on experience with AI development tools (Claude Code, Cursor, GPT, or similar)—building, not just prompting
• Comfort with technical troubleshooting tools, log analysis, and debugging workflows
• Awareness with both emerging AI-powered CX platforms (Sierra, Decagon, Intercom AI, etc.) and traditional platforms (Zendesk, Salesforce, NetSuite, or similar)
• Working knowledge of API/SDK architecture and RESTful APIs, including the ability to read API documentation and use testing tools like Postman for client troubleshooting
• Proficiency with productivity and collaboration tools (Google Workspace, project management software)

Nice to Have:

• Background as Head of Developer Relations, Solutions Engineering, or Technical Support leadership
• Experience scaling a growth-stage company beyond $100M in revenue
• Experience in payroll, HR tech, tax, or compliance software (not required—you can learn our domain)

Our cash compensation amount for this role is targeted at $181,000/yr- $211,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

The Corporate Tax Manager will be responsible for managing all aspects of the Company's tax compliance and planning. This role involves managing tax provisions, preparing and reviewing tax returns, and ensuring adherence to all relevant tax laws and regulations. The ideal candidate will be a highly motivated and detail-oriented individual with a strong understanding of tax principles and a commitment to accuracy.

Here’s what you’ll do day-to-day:

• Manage the preparation and review of federal, state, and local income tax returns, sales tax returns, and other tax filings.
• Manage the quarterly and annual tax provision process in accordance with ASC 740.
• Conduct tax research and analysis to ensure compliance with current tax laws and identify potential tax planning opportunities.
• Liaise with external auditors and tax advisors.
• Develop and implement domestic and international tax strategies to minimize tax liabilities.
• Manage tax audits and inquiries from tax authorities.
• Stay informed of changes in tax legislation and regulations and assess their impact on the Company.
• Prepare executive summaries of tax reports and presentations for senior management.
• Ensure accurate and timely payment of all tax obligations.
• Explore and leverage AI tax solutions.

Here’s what we're looking for:

• Bachelor's degree in Accounting, Finance, or a related field.
• Master's degree in Taxation or Accounting preferred.
• CPA certification required.
• Minimum of 5-7 years of progressive experience in corporate tax, with at least 2 years in a managerial role.
• Public accounting experience is a plus.
• Excellent knowledge of federal, state, and local tax laws and regulations.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and accuracy.
• Ability to communicate complex tax concepts clearly and concisely to non-tax professionals.
• Proven ability to manage multiple projects and meet deadlines.
• Strong leadership and team management skills.
• Strong proficiency with tax software and ERP systems.
• Proficiency in Microsoft Office Suite, especially Excel.
• Comfortable working in a fast-paced environment and collaborating with cross-functional and diversified teams.
• Agility with technology and automation / AI.
• Experience with Alteryx and PowerBI preferred

Our cash compensation amount for this role is between $113,190 - $139,601/year in Denver, between $137,020 - $168,991/year for New York and San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

Platform Accounting is the financial engine behind Gusto's payment platform. We record customer cash movements and liabilities, and increasingly corporate cash activity across new and expanding product lines, on Gusto's homegrown payroll infrastructure. This work directly underpins our financial statements, audit readiness, and compliance.

The Associate Principal, Financial Data role is a high-impact position bridging Data, Product Engineering, Accounting, and Finance Operations. This individual will be the steward of financial data integrity, owning the crucial connective layer that ensures all financial data is accurate, complete, and prepared for audits, particularly as the business expands and new products are launched.

This role requires a unique combination of expertise: deep knowledge in accounting and business context, proven experience in maintaining data integrity, and a strong passion for applying innovative AI solutions to financial operations. We are looking for a naturally curious and forward-thinking candidate - someone who is already experimenting with AI tools, developing intelligent workflows, and constantly seeking the next opportunity for optimization.

Here’s what you’ll do day-to-day:

• Own the financial data layer that feeds close, reporting, and controls: ensuring accuracy, completeness, and auditability from source to output
• Own financial and regulatory reporting (money transmission, payroll compliance) across core business and new products, exercising independent judgment on how reporting should be structured, validated, and maintained
• Design and implement AI-powered workflows across reporting, analysis, and controls: evaluating where AI can be trusted, where human judgment is required, and raising the bar on what this function produces
• Direct the design of data controls and documentation standards across financial reporting and compliance workflows, guiding new approaches as audit requirements and business complexity grow
• Lead data requirements and UAT for new product launches and financial system implementations: defining what needs to be built, evaluating whether it meets the standard, and ensuring reporting is in place before go-live
• Stay current on AI tools relevant to financial operations and analytics: evaluating and recommending new capabilities as they emerge, and establishing how they are adopted safely and effectively
• Critically evaluate AI-generated outputs: knowing when to trust them, when to question them, and how to design controls that make financial reporting defensible regardless of how it was produced

You will work across: Accounting, Data, Product Engineering, Operations, Finance Systems, Treasury, and external auditors.

Here’s what we're looking for:

• Bachelor's degree in Finance, Accounting, Economics, Statistics, or a related field with 6-8 years of relevant experience; 
• CPA, CA, or equivalent preferred but not required
• High-growth startup or public company experience strongly preferred
• Experience in FinTech, payments, or payroll is a plus
• Proficient in SQL: comfortable querying, investigating data discrepancies, and validating outputs directly in a data warehouse environment
• An insatiable appetite for AI. You are already experimenting, already deploying, already asking what AI can do next. You have designed and built AI-powered workflows, critically evaluated their outputs, and built controls around them. You exercise judgment on where AI can be trusted in financial reporting and where it cannot.
• Deep accounting and business context. You understand fund flows, payment lifecycles, financial close, and what audit-ready means in practice. You see the interrelationships between data, controls, and financial outcomes, and you know when something is wrong before an auditor finds it.
• Data integrity and controls experience. You have directed data integrity work in a rigorous audit environment, including completeness checks, lineage documentation, control design, and audit response.
• Independence and judgment. You determine your own methods and procedures and navigate complex issues without a clear playbook.
• Cross-functional influence. You advise and shape decisions across Engineering, Data, Accounting, Operations, and external auditors, adapting how you communicate to the audience.
• Clear communication. You translate fluently between technical findings and business language in both directions.

Our cash compensation amount for this role is between $113,190 - $139,601/year in Denver, between $137,020 - $184,977/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

We are looking for a full stack Deal Lead to join Gusto’s Corporate Development and Partnerships team. The ideal candidate brings experience driving growth for software and financial technology companies through M&A and strategic partnerships, along with curiosity around using AI to accelerate that work. In this role, you will shape Gusto’s Build, Buy, Partner strategy and lead end to end transactions, leveraging AI tools to enhance market analysis, deal sourcing, and execution. Your contributions will play a key role in accelerating Gusto’s growth as we empower more than 400,000 small and mid sized businesses to take care of their people.

About the Team:

The Corporate Development and Partnerships team is a high impact group responsible for defining Gusto’s Build, Buy, Partner strategy and driving growth through M&A and strategic partnerships. As a small but mighty team, we use technology, data, and AI to uncover opportunities faster, strengthen decision making, and deliver results that expand Gusto’s impact.

Here’s what you’ll do day-to-day:

• M&A and Partnership Strategy: Collaborate with product and executive leaders to refine strategy and roadmaps, using AI tools to assess markets, identify whitespace, and evaluate Build, Buy, Partner options.
• Deal Sourcing: Apply AI driven market mapping and data synthesis to identify and prioritize high potential targets and partners across industries.
• Deal Execution: Lead the end to end transaction process, leveraging AI for due diligence analysis, financial modeling, and scenario planning to support negotiations and decision making.
• Market and Competitive Intelligence: Use AI to monitor strategic trends, startup activity, and competitive shifts in real time to inform Gusto’s growth strategy.
• Business Case Development: Utilize AI assisted drafting and analysis tools to create clear, data informed deal memos, financial models, and executive presentations.
• Stakeholder Alignment: Generate concise, AI enabled updates that keep cross functional partners informed and aligned throughout each deal phase.

Here’s what we're looking for:

• Experience: 10+ years of relevant experience in corporate development, partnerships, investment banking, venture capital, or private equity, including at least 3 years at a high growth software or fintech company.
• Deal Leadership: Proven ability to manage M&A and partnership deals end to end, now leveraging AI tools to increase speed, accuracy, and insight.
• Product Minded: Strong product intuition and ability to collaborate with product and engineering teams on strategy.
• Analytical Strength: Exceptional modeling and analytical skills, with interest in integrating AI to enhance data analysis and forecasting.
• Strategic Communicator: Skilled at distilling complex information into actionable insights and communicating across all levels of the organization.

Our cash compensation range for this role is $190,215 to $234,599 in San Francisco, CA. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.