🚪 Now Hiring: Dispatcher

Tip Top Garage Doors | Charlotte, NC
Pay: $18–$20 per hour (DOE)

Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently? Tip Top Garage Doors is looking for a dependable, detail-oriented Dispatcher to serve as the heartbeat of our daily operations.

In this role, you’ll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.

🔧 What You’ll Do

• Schedule and dispatch service and repair calls based on technician location, availability, and skillset

• Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs

• Communicate clearly and professionally with technicians, customers, and management throughout the day

• Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place

• Optimize routes to reduce drive time, improve efficiency, and minimize callbacks

• Serve as a primary point of contact for customers—answering questions and setting clear expectations

• Accurately document customer interactions and ensure proper follow-up

• Handle inbound calls and route them appropriately

• Support the office and operations team with additional administrative tasks as needed

✅ What We’re Looking For

• High school diploma or equivalent

• 1–3 years of dispatching, scheduling, or service coordination experience

  • Garage door industry experience preferred

• Familiarity with ServiceTitan or similar scheduling software is highly desirable

• Strong multitasking, organization, and time-management skills

• Clear, professional written and verbal communication

• Calm, solution-focused mindset under pressure

• Team-oriented attitude with a willingness to jump in and help where needed

• Comfortable using computers and learning new systems quickly

🎯 What We Offer

• Competitive hourly pay: $18–$20/hr (DOE)

• Comprehensive benefits package, including:

  • Health, Dental & Vision Insurance

  • Paid Time Off & Paid Holidays

  • 401(k) with company match

  • Employee discounts & referral bonuses

• Ongoing training and development

• A supportive, team-first culture with opportunities for growth into senior or leadership roles

If you’re ready to join a dependable, growing garage door company where your work truly matters, Tip Top Garage Doors would love to hear from you.

👉 Apply today and help keep our operations—and our customers—moving forward.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

🚪 Tip Top Garage Doors

General Manager – Charlotte, NC

$110,000–$150,000 | Full Benefits | Leadership Role

Door Works is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.

What You’ll Do

• Lead service & installation operations

• Manage dispatch, scheduling, and technician performance

• Oversee inventory, fleet maintenance, and operational reporting

• Partner with Sales to drive revenue and margin

• Maintain OSHA compliance and safety training

• Resolve customer concerns and uphold quality standards

• Assist with hiring, onboarding, and team development

What You Bring

• Operations leadership experience (home services preferred)

• Knowledge of residential & commercial garage doors

• Experience with ServiceTitan strongly preferred

• Strong financial & data analysis skills

• Excellent communication and leadership abilities

• Valid Driver’s License

What We Offer

• Competitive salary: $110K–$150K

• Health, Dental, Vision

• PTO & Paid Holidays

• 401(k) with match

• Employer-paid Life, LTD & STD

• Growth opportunities within a leading residential services organization

If you’re ready to lead teams, improve operations, and drive results — apply today and grow with Tip Top. 🚪

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

🚪 Garage Door Technician – Charlotte, NC
Tip Top Garage Doors | Pay Range: $20–$24/hour + Bonuses

Your next great opportunity starts here!

Do you enjoy working with your hands, solving real-world problems, and being the friendly face your neighbors rely on? At Tip Top Garage Doors, we’re opening more than just garage doors—we’re opening the door to a fulfilling, rewarding career.

We’re on the lookout for a positive, personable Garage Door Technician ready to grow in a fast-paced, team-first environment. Whether you're an experienced pro or mechanically inclined and eager to learn, this is your chance to build a future with a company that values integrity, hard work, and community.

🔧 About Us

Tip Top Garage Doors is a trusted, locally owned company proudly serving the greater Charlotte area with top-tier residential, commercial, and industrial garage door services. We’re known for our quality craftsmanship, reliability, and treating customers—and employees—like family.

🚀 What You’ll Do

• Perform garage door repairs, installations, and troubleshooting with a high standard of quality.

• Deliver exceptional customer service with professionalism, empathy, and a solution-driven mindset.

• Maintain accurate and clear documentation of all work performed.

• Follow safety protocols to protect yourself, your team, and our customers.

• Ensure workmanship meets or exceeds industry standards.

• Identify customer needs and offer appropriate solutions, including upselling when beneficial.

🧰 What You Bring

• Valid driver’s license and clean driving record.

• Ability to lift 75+ lbs, climb ladders, and work with hand/power tools.

• Strong communication and customer service skills.

• Ability to multitask, stay organized, and adapt to changing situations.

• High school diploma or equivalent.

• Positive attitude, eagerness to learn, and a team-oriented mindset.

🎁 What We Offer

• Pay: $20–$24/hour plus bonuses.

• Paid training and a growth-focused environment.

• Health, Dental & Vision Insurance.

• 401(k) with company match.

• Paid Time Off & Holidays.

• Employee discounts & referral bonuses.

• A supportive team and clear paths for career advancement.

Apply today and start building a career where your work truly matters—at Tip Top Garage Doors, every door you open is a new opportunity!

📍 Position based out of our Charlotte, NC office

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

🚪 Open the Door to a Career You’ll Love!
Position: Garage Door Technician
Location: Charlotte, NC
Pay Range: Hourly with potential annual earnings of $50,000–$80,000

Are you someone who enjoys working with your hands, solving real-world problems, and making a difference in your community? Do you take pride in delivering exceptional service and want to be part of a company that values your work ethic and ambition?

At Tip Top Garage Doors, we’re more than just a garage door company—we’re a close-knit, family-run team that believes in doing the job right, treating our customers like neighbors, and helping our technicians grow both professionally and personally.

We're looking for a positive, personable, and mechanically inclined Garage Door Technician to join our Charlotte team. Whether you’re an experienced tech or someone with a strong work ethic and a willingness to learn, this is your chance to build a long-term career in a thriving industry.

🔧 What You’ll Do

• Deliver expert installation, repair, and maintenance for residential and commercial garage doors.

• Conduct thorough inspections and ensure repairs meet top safety and performance standards.

• Document all work—notes, photos, and diagrams—to support efficient follow-ups.

• Maintain strong communication with customers and teammates, always providing top-notch service.

• Identify customer needs and offer thoughtful, solution-driven recommendations.

• Promote a culture of safety, teamwork, and professionalism at every job site.

• Continuously grow your skills and knowledge to stay sharp and industry-ready.

✅ What You Bring to the Team

• Valid driver’s license with clean driving record (MVR).

• Experience in garage door installation/repair (preferred).

• Ability to lift 75+ lbs and work comfortably on ladders.

• Mechanical aptitude and strong problem-solving skills.

• Exceptional communication, organization, and customer service abilities.

• Familiarity with ServiceTitan is a plus.

• High school diploma or equivalent.

• Adaptability, accountability, and a willingness to go the extra mile.

🎁 What We Offer You

• Competitive Pay with growth potential ($50,000–$80,000 annually)

• Full Benefits – Health, Dental, Vision, PTO, Paid Holidays, 401(k) with match

• Employee Perks – Referral bonuses, product discounts, company swag

• Career Advancement – Opportunities to step into leadership as we grow

• World-Class Support – Join a national network of top-tier service brands with unmatched training and development opportunities

🌟 Join the Tip Top Garage Doors Family—Where Your Skills Matter and Your Career Can Soar!

Apply now and take the first step toward a career that opens more than just doors.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.