The Opportunity:

We’re seeking a Head of Global Equity Administration to establish and lead Grafana Labs’ equity administration function from the ground up. This role will own the design, implementation, and ongoing management of our global equity programs as we transition from a legacy equity platform to a public-company-ready solution. We’re investing in building best-in-class equity infrastructure that supports our employees, leadership team, and potential future public shareholders.

This is a highly visible, hands-on role for someone who thrives in complex transitions, values precision, and brings a modern mindset — including thoughtful use of AI — to scale equity operations efficiently and accurately.

What You’ll Be Doing:

• Establish and lead the stock administration function, including policies, processes, controls, and systems
• Lead the transition from an existing legacy equity platform to a scalable, public-company-ready equity administration system, including vendor selection, data migration, testing, and go-live
• Own cap table integrity and equity data accuracy throughout the platform transition and beyond
• Design, implement, and manage global equity compensation programs (e.g., stock options, RSUs, public-company, ESPP readiness)
• Oversee the full equity lifecycle: grants, vesting, exercises, cancellations, terminations, modifications, and settlements
• Partner with Finance and Legal to support public-company readiness, including disclosures, governance, internal controls, and audit requirements
• Ensure accurate and timely equity accounting in accordance with ASC 718 and public-company standards
• Oversee 409A valuation processes and ensure ongoing compliance
• Manage relationships with external vendors, including equity platforms, valuation firms, tax advisors, and external auditors
• Partner closely with People, Benefits & Compensation, and Recruiting to ensure equity programs are clearly communicated and well understood
• Prepare equity processes and systems to be SOX-ready and scalable for a public-company environment
• Leverage automation, data analytics, and AI-enabled tools to improve data validation, reconciliation, reporting, and operational efficiency
• Apply sound judgment around the use of AI in equity administration, with a focus on data integrity, security, explainability, and appropriate controls

What Makes You a Great Fit:

• 10+ years of experience in stock administration, equity compensation, or related roles
• Proven experience building and scaling an equity administration function in a high-growth company
• Hands-on experience leading a transition from a legacy equity platform to a modern, public-company-ready equity system
• Direct experience supporting IPO readiness and/or operating as a public company
• Deep knowledge of equity compensation plans, cap table management, and related tax and regulatory requirements
• Strong understanding of equity accounting (ASC 718) and internal control frameworks
• Experience administering equity programs across multiple countries and jurisdictions
• Demonstrated ability or strong mindset toward using AI, automation, and advanced tooling to improve accuracy, efficiency, and insight in equity operations
• High attention to detail combined with the ability to manage complex projects and timelines
• Clear, confident communicator who can explain equity concepts to employees, executives, and the Board
• Ability to operate independently in a fast-moving, less-structured environment

Bonus Points For:

• Certified Equity Professional (CEP) designation
• Experience implementing ESPPs or public company equity programs
• Familiarity with SOX compliance and public-company reporting
• Experience partnering with engineering or data teams on systems integrations or automation
• Experience working in a globally distributed, remote-first organization

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $218,000 - $262,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

The Opportunity:

Grafana Labs is seeking a Contracts and Legal Systems Operations Manager to join our dedicated, collaborative, and fast-growing legal team. This is a highly cross-functional individual contributor role with significant ownership and no direct people management responsibilities. The primary responsibility of the Contracts and Legal Systems Operations Manager will be to support commercial contract negotiations and contracting processes, while optimizing CLM and CRM integrations.

The successful candidate will be an organized, detail-oriented, and analytical thinker who embraces a business-oriented approach and is excited to help with a wide range of legal projects. The successful candidate will have the ability to think strategically and establish trusted partner relationships with the legal team and internal clients across Grafana Labs.

What You’ll Be Doing:

Commercial & Procurement Contract Support

• Assist in the negotiation of Non-Disclosure Agreements, Master Service Agreements, and various vendor agreements as needed. 
• Support the contracting process throughout the entire contract lifecycle from initial request to execution. 
• Support the improvement of playbooks and form templates. 
• Provide great client service and have the ability to escalate appropriately where required. 

Contract Lifecycle Management (CLM) Support 

• Oversee and manage commercial tickets within the CLM system.
• Review executed commercial agreements to verify accurate metadata capture and ensure proper filing within the CLM system. 
• Maintain and update contract workflows as needed to reflect evolving business and legal requirements. 
• Lead and support initiatives to enhance contract workflows, driving efficiency, scalability, and process improvements. 

Salesforce (CRM) Support 

• Manage and optimize the integration between CLM system and Salesforce. 
• Partner with Legal Ops Senior Manager and Salesforce Administrators to identify, prioritize, and implement system enhancements and integration improvements. 
• Oversee and monitor the migration of commercial agreements into the CLM system via Salesforce integration.
• Develop, generate, and maintain reports to support contract tracking, pipeline visibility, and legal team performance metrics. 
• Enhance and maintain Legal Ops dashboard in Salesforce, ensuring data integrity and delivering insights to Legal Ops Senior Manager.

What Makes You a Great Fit:

• Located in North America.
• Hold a bachelor's degree or equivalent.
• A professional with 4+ years of working with CLM and CRM systems, contract management, legal support and operations, or equivalent experience. 
• Experienced in reviewing, drafting, and negotiating standard commercial contracts (SaaS experience is a plus), as well as system integrations.
• An excellent communicator and able to partner well with colleagues on the deal operations, legal, and procurement teams. 
• Experienced with high growth private companies.
• Interested in working for a dynamic and agile technology business and excited to be part of a growing team.
• Organized and efficient with your time and tasks.
• Someone with a good sense of humor who enjoys collaborating with colleagues and working in a fast-paced, evolving environment.

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $123,000 - $147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

The Opportunity:

Grafana Labs is seeking a Contracts and Legal Systems Operations Manager to join our dedicated, collaborative, and fast-growing legal team. This is a highly cross-functional individual contributor role with significant ownership and no direct people management responsibilities. The primary responsibility of the Contracts and Legal Systems Operations Manager will be to support commercial contract negotiations and contracting processes, while optimizing CLM and CRM integrations.

The successful candidate will be an organized, detail-oriented, and analytical thinker who embraces a business-oriented approach and is excited to help with a wide range of legal projects. The successful candidate will have the ability to think strategically and establish trusted partner relationships with the legal team and internal clients across Grafana Labs.

What You’ll Be Doing:

Commercial & Procurement Contract Support

• Assist in the negotiation of Non-Disclosure Agreements, Master Service Agreements, and various vendor agreements as needed. 
• Support the contracting process throughout the entire contract lifecycle from initial request to execution. 
• Support the improvement of playbooks and form templates. 
• Provide great client service and have the ability to escalate appropriately where required. 

Contract Lifecycle Management (CLM) Support 

• Oversee and manage commercial tickets within the CLM system.
• Review executed commercial agreements to verify accurate metadata capture and ensure proper filing within the CLM system. 
• Maintain and update contract workflows as needed to reflect evolving business and legal requirements. 
• Lead and support initiatives to enhance contract workflows, driving efficiency, scalability, and process improvements. 

Salesforce (CRM) Support 

• Manage and optimize the integration between CLM system and Salesforce. 
• Partner with Legal Ops Senior Manager and Salesforce Administrators to identify, prioritize, and implement system enhancements and integration improvements. 
• Oversee and monitor the migration of commercial agreements into the CLM system via Salesforce integration.
• Develop, generate, and maintain reports to support contract tracking, pipeline visibility, and legal team performance metrics. 
• Enhance and maintain Legal Ops dashboard in Salesforce, ensuring data integrity and delivering insights to Legal Ops Senior Manager.

What Makes You a Great Fit:

• Located in North America.
• Hold a bachelor's degree or equivalent.
• A professional with 4+ years of working with CLM and CRM systems, contract management, legal support and operations, or equivalent experience. 
• Experienced in reviewing, drafting, and negotiating standard commercial contracts (SaaS experience is a plus), as well as system integrations.
• An excellent communicator and able to partner well with colleagues on the deal operations, legal, and procurement teams. 
• Experienced with high growth private companies.
• Interested in working for a dynamic and agile technology business and excited to be part of a growing team.
• Organized and efficient with your time and tasks.
• Someone with a good sense of humor who enjoys collaborating with colleagues and working in a fast-paced, evolving environment.

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $123,000 - $147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

The Opportunity:

Grafana Labs is seeking a Senior Commercial Counsel to join our dedicated, collaborative, and fast-growing legal team. This role will serve as a strategic legal partner to the business, with primary responsibility for leading high-impact, revenue-generating transactions and supporting the Grafana Labs sales organization in structuring, negotiating, and closing complex enterprise on-premises and SaaS commercial agreements.

This role will also support broader legal matters, including reviewing and negotiating vendor and marketing agreements, advising on and supporting channel programs, contributing to privacy initiatives, maintaining commercial legal form agreements, and partnering on other cross-functional matters.

The successful candidate will be a creative and analytical thinker who is highly detail-oriented and embraces a business-oriented approach. They will have the ability to think strategically and build trusted advisor relationships with internal stakeholders. The ideal candidate brings significant experience leading negotiations of complex, high-value commercial agreements with Fortune 500 and other sophisticated enterprise customers, often on customer paper and within highly regulated industries such as healthcare and financial services.

This individual is an exceptional drafter and strategic negotiator with strong business judgment, able to quickly distinguish between material legal risk and negotiable terms. They take a pragmatic, solutions-oriented approach that balances legal protection with commercial objectives, ensuring negotiations remain constructive and deals continue progressing toward closure. The candidate should have a proven track record as a trusted partner to sales, with demonstrated success managing sophisticated counterparties, navigating complex issues, and driving critical revenue-generating transactions through to timely and successful execution.

What You’ll Be Doing:

• Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS and on-premises licenses, data processing agreements (GDPR, CCPA), business associate agreements (HIPAA), information security agreements, professional services agreements, channel partner agreements, and other commercial and technology-related contracts.
  
  
• Serve as a strategic partner to sales leadership on deal structuring, risk assessment, and negotiation strategy to accelerate revenue while protecting the business.
  
  
• Partner with cross-functional teams (e.g., finance, security, support, product) to resolve complex commercial and operational issues and support new go-to-market models, pricing structures, and programs.
  
  
• Develop and improve form agreements and negotiation playbooks to drive consistency and scalability.
  
  
• Contribute to the development of workflows and processes that enable the legal team to scale effectively, including contract negotiation, execution, and tracking of contractual obligations.
  
  
• Support global expansion efforts, including go-to-market initiatives, privacy-by-design, and security-by-design programs.
  
  

What Makes You a Great Fit:

• JD or equivalent U.S. law degree and active bar membership in good standing in at least one U.S. jurisdiction.
  
  
• 8+ years of technology-related commercial legal experience (preferably in the SaaS industry).
  
  
• Demonstrated experience leading complex, high-value enterprise negotiations independently, including with Fortune 500 customers and on customer paper.
  
  
• Strong commercial acumen, with the ability to balance legal risk with business objectives in a fast-paced, high-growth environment.
  
  
• Proven ability to partner effectively with senior stakeholders, including sales leadership and executives.
  
  
• Significant experience with data protection and privacy laws (e.g., GDPR, CCPA), as well as security and compliance frameworks.
  
  
• Excellent drafting, negotiation, and communication skills.
  
  
• Ability to operate independently, manage a high-volume and high-impact workload, and prioritize effectively.

Bonus Points For:

• Familiarity with open-source licensing. 
• Recognition and awards from sales teams for outstanding partnership and support.

Compensation & Rewards:

In the United States, the OTE (On-Target Earnings) compensation range for this role is $222,779 - $275,355 Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.