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Shift Supervisor - Lead Barista, Starbucks, Nashville, TN, #327

Gopuff · Nashville, TN

Hospitality / Food / Events Nashville, TN Posted May 12, 2026

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards.

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff

Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Anticipates customer and store needs by constantly evaluating environment for cues

Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift

Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed

Provides feedback to manager on employee performance during shift

Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance

Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns

Executes store operations during scheduled shifts

Organizes opening and closing duties as assigned

Maintains regular and consistent attendance and punctuality

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

Follows health, safety and sanitation guidelines for all products

Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays to give you the opportunity to spend time with your employees. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Qualifications:

1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience + 1 year of leadership in a cafe is preferred

ServeSafe Certification highly preferred

Starbucks or other fast-paced cafe experience preferred

Ability to work with fluid schedules

Welcoming and helpful attitude toward new team members

Learn and adapt to current technology needs

Work both independently and with a team

Have a focus on quality and take pride in your work

Attention to detail and follow a multi-step processes

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Pay:

Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.

Washington, DC Pay Rate: USD $20.95/hr

The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please reach out to the designated recruiter.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

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Operations Associate, Starbucks Barista, Nashville, TN, #327

Gopuff · Nashville, TN

Apply now

Operations / Strategy Nashville, TN Posted May 12, 2026

Gopuff is seeking Operations Associates, Baristas to join our team. This role blends operational excellence with food & beverage preparation to ensure our customers receive accurate, high-quality orders every time. Whether you’re preparing handcrafted Starbucks beverages, managing inventory, or keeping the facility organized, you’ll play a key role in making sure our operations run smoothly behind the scenes. No two days are the same—you may be restocking shelves, preparing food and drinks to spec, packing orders, or supporting inbound deliveries. If you’re detail-oriented, adaptable, and thrive in a fast-paced environment, this is the role for you.

Responsibilities

Prepare quality Starbucks beverages and food menu items by following recipes, production cards, and presentation standards

Ensure accuracy and quality of all packaged food and beverage items staged for delivery

Receive, unpack, and replenish product deliveries; confirm inventory accuracy and resolve discrepancies

Pick, pack, and stage customer orders with speed and precision

Maintain organization and cleanliness across the kitchen, café, and facility spaces

Manage waste and spoilage by following FIFO and mindful preparation practices

Monitor and record temperature-sensitive food items per food safety standards

Complete and document cleaning tasks as outlined in best practices

Safely handle, scan, and move product; operate carts, pallet jacks, and dollies as needed

Work in varying environments, including freezers and multiple floors within the site

Complete required Starbucks training and uphold Gopuff and Starbucks safety, sanitation, and compliance standards

Perform other duties based on business needs

Qualifications:

High School Diploma or GED equivalent

Food service, retail, or operations experience preferred (but not required)

Welcoming and collaborative team mindset

Ability to learn and adapt to new technology and multi-step processes

Strong attention to detail and pride in producing quality work

Essential functions include the ability to stand, walk, bend, push, pull, and lift up to 49 lbs during shifts

Comfortable working flexible schedules, including early mornings, evenings, weekends, nights, and holidays

What We Offer:

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Pay

Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.

Washington, DC Pay Rate: USD $16.75/hr

The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please reach out to the designated recruiter.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

View all jobs →

Site Leader I, Nashville, #91

Gopuff · Nashville, TN

Apply now

Uncategorized Nashville, TN Posted May 4, 2026

Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.

Qualifications

- 6+ years of experience with a fast-paced environment and leading a workforce of employees.

- Retail, grocery, military, restaurant or equivalent experience

- Bachelor’s degree, preferred

- Strong written and verbal communication skills

- Strong skills with conflict resolution

- Strong skills with team development and engagement

- Ability to lead in an ever-changing environment

- Proven track record of being a change agent with improving processes and efficiencies

- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business

- Ability to stand, bend, reach and walk during shifts

- Ability to lift up to 49 pounds

Responsibilities

- Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems

- Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

- Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

- Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

- Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

-Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

- Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume

- Create and implement plans to improve the financial performance of the facility

Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Qualifications

6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.

Retail, grocery, military, restaurant or equivalent experience

Bachelor’s degree, preferred

Strong written and verbal communication skills

Strong skills with conflict resolution

Strong skills with team development and engagement

Ability to lead in an ever-changing environment

Proven track record of being a change agent with improving processes and efficiencies

Responsibilities

Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems

Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume

Create and implement plans to improve the financial performance of the facility

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

View all jobs →

Operations Associate, Nashville

Gopuff · Nashville, TN

Apply now

Operations / Strategy Nashville, TN Posted Oct 3, 2023

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

-Pick and pack items for dispatch to customers

-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies

-Manage inventory and re-shelving of canceled orders

-Clean and organize sales floor and overall facility

-Manage waste and spoilage through strict compliance with FIFO practice

-Contact customer for substituted or out-of-stock items

-Handle, scan and move product in a safe and well-organized manner

-Stand, push, pull, squat, bend, reach and walk during shifts

-Use carts, pallet jacks, dollies and other equipment to move product

-Handle products that may contain tobacco, nicotine, and/or alcohol

-Work in freezer locations periodically throughout shifts

-Capability to walk several flights of steps periodically throughout the day

-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards

-Ensure accuracy of all food and beverage packaged for delivery

-Follow health, safety and sanitation guidelines for all products

-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements

-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

-Prepare, package and stage/handoff orders

Qualifications:

-High School Diploma or GED Equivalent

-Experience working in a restaurant or retail environment (preferred, not required)

-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)

-General working knowledge of basic web-based software applications (e.g. Google G-Suite)

-Stand and walk for the duration of an assigned shift

-Lift up to 49 pounds

-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

#LI-DNP

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Pay

Pay:

Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.

Nashville, TN: $15.00 per hour

The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role."

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

View all jobs →

Operations Associate, Greenwood, #327

Gopuff · Nashville, TN

Apply now

Operations / Strategy Nashville, TN Posted Jan 30, 2023

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

-Pick and pack items for dispatch to customers

-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies

-Manage inventory and re-shelving of canceled orders

-Clean and organize sales floor and overall facility

-Manage waste and spoilage through strict compliance with FIFO practice

-Contact customer for substituted or out-of-stock items

-Handle, scan and move product in a safe and well-organized manner

-Stand, push, pull, squat, bend, reach and walk during shifts

-Use carts, pallet jacks, dollies and other equipment to move product

-Handle products that may contain tobacco, nicotine, and/or alcohol

-Work in freezer locations periodically throughout shifts

-Capability to walk several flights of steps periodically throughout the day

-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards

-Ensure accuracy of all food and beverage packaged for delivery

-Follow health, safety and sanitation guidelines for all products

-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements

-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

-Prepare, package and stage/handoff orders

Qualifications:

-High School Diploma or GED Equivalent

-Experience working in a restaurant or retail environment (preferred, not required)

-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)

-General working knowledge of basic web-based software applications (e.g. Google G-Suite)

-Stand and walk for the duration of an assigned shift

-Lift up to 49 pounds

-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

#LI-DNP

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Pay:

Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.

Nashville, TN: $15 per hour

The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role."

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

View all jobs →

Operations Associate, Cherokee Park, #91

Gopuff · Nashville, TN

Apply now

Operations / Strategy Nashville, TN Posted Mar 22, 2022

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

-Pick and pack items for dispatch to customers

-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies

-Manage inventory and re-shelving of canceled orders

-Clean and organize sales floor and overall facility

-Manage waste and spoilage through strict compliance with FIFO practice

-Contact customer for substituted or out-of-stock items

-Handle, scan and move product in a safe and well-organized manner

-Stand, push, pull, squat, bend, reach and walk during shifts

-Use carts, pallet jacks, dollies and other equipment to move product

-Handle products that may contain tobacco, nicotine, and/or alcohol

-Work in freezer locations periodically throughout shifts

-Capability to walk several flights of steps periodically throughout the day

-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards

-Ensure accuracy of all food and beverage packaged for delivery

-Follow health, safety and sanitation guidelines for all products

-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements

-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

-Prepare, package and stage/handoff orders

Qualifications:

-High School Diploma or GED Equivalent

-Experience working in a restaurant or retail environment (preferred, not required)

-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)

-General working knowledge of basic web-based software applications (e.g. Google G-Suite)

-Stand and walk for the duration of an assigned shift

-Lift up to 49 pounds

-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

#LI-DNP

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Pay

Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
Nashville, TN: $15.00 per hour
The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please contact the designated recruiter.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Ready to apply?

Apply to Gopuff

Gopuff

View all jobs →

Gopuff

Shift Supervisor - Lead Barista, Starbucks, Nashville, TN, #327

Responsibilities and essential job functions include but are not limited to the following:

Qualifications:

What We Offer

Pay:

Operations Associate, Starbucks Barista, Nashville, TN, #327

Responsibilities

Qualifications:

What We Offer:

Pay

Site Leader I, Nashville, #91

What We Offer

Qualifications

Responsibilities

Operations Associate, Nashville

What We Offer

Pay

Operations Associate, Greenwood, #327

What We Offer

Pay:

Operations Associate, Cherokee Park, #91

What We Offer

Pay

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