The Position

We are seeking an accomplished Account Executive to join our Enterprise team. This role focuses on developing strategic client relationships, driving revenue growth, and leading the entire sales process—from prospecting and consultative selling to contract negotiation and legal review.

This is a hybrid role- 1 day/week required in office.

Key Responsibilities

• Drive revenue growth through proactive business development, generating and managing your own client pipeline.
• Conduct consultative sales, engaging with senior executives to understand their needs and position GA's solutions effectively.
• Lead the creation and delivery of compelling sales presentations and proposals.
• Manage the end-to-end sales process, including negotiation, contract management, and legal review.
• Collaborate with internal teams, including Product, Marketing, Legal, Finance, and Delivery, to ensure client success.
• Maintain a deep understanding of GA’s products, services, pricing, and policies.
• Accurately maintain pipeline data and forecast sales performance using Salesforce.com.

Qualifications

• Minimum of 5 years of successful sales experience, ideally in enterprise sales.
• Proven ability to lead and close complex sales cycles, including contract negotiation and legal management.
• Experience engaging with senior decision-makers (SVP, C-suite) in large organizations.
• Track record of success with complex RFPs and strategic account management.
• Strong communication, interpersonal, and negotiation skills.
• Entrepreneurial mindset, with a proactive approach to business development.
• Proficiency with Salesforce.com for pipeline management and reporting.
• Ability to travel up to 20% of the time.
• A strong hunter, who is used to sourcing their own leads, cold calling, prospecting and using a tech stack including Salesforce, Outreach, and Sales Navigator.
• Demonstrable experience winning and expanding Public Sector Accounts valued at over £1m highly desirable.
• A background in tech education/upskilling sector experience highly desirable.
• Fluency in English (additional languages are a plus).

Core Competencies

• Business Insight
• Effective Communication
• Negotiation Skills
• Customer Focus
• Results Orientation
• Strategic Thinking
• Adaptability
• Problem-Solving

This position is ideal for a driven sales professional with a proven track record in complex enterprise sales and the ability to independently manage client relationships, from initial engagement through to contract negotiation and closure.

The Position

We are seeking an accomplished Account Director to join our Enterprise team. This role focuses on developing strategic client relationships, driving revenue growth, and leading the entire sales process—from prospecting and consultative selling to contract negotiation and legal review.

This is a hybrid role- 1 day/week required in office.

Key Responsibilities

• Drive revenue growth through proactive business development, generating and managing your own client pipeline.
• Conduct consultative sales, engaging with senior executives to understand their needs and position GA's solutions effectively.
• Lead the creation and delivery of compelling sales presentations and proposals.
• Manage the end-to-end sales process, including negotiation, contract management, and legal review.
• Collaborate with internal teams, including Product, Marketing, Legal, Finance, and Delivery, to ensure client success.
• Maintain a deep understanding of GA’s products, services, pricing, and policies.
• Accurately maintain pipeline data and forecast sales performance using Salesforce.com.

Qualifications

• Minimum of 5 years of successful sales experience, ideally in enterprise sales.
• Proven ability to lead and close complex sales cycles, including contract negotiation and legal management.
• Experience engaging with senior decision-makers (SVP, C-suite) in large organizations.
• Track record of success with complex RFPs and strategic account management.
• Strong communication, interpersonal, and negotiation skills.
• Entrepreneurial mindset, with a proactive approach to business development.
• Proficiency with Salesforce.com for pipeline management and reporting.
• Ability to travel up to 20% of the time.
• A strong hunter, who is used to sourcing their own leads, cold calling, prospecting and using a tech stack including Salesforce, Outreach, and Sales Navigator.
• Demonstrable experience winning and expanding Public Sector Accounts valued at over £1m highly desirable.
• A background in tech education/upskilling sector experience highly desirable.
• Fluency in English (additional languages are a plus).

Core Competencies

• Business Insight
• Effective Communication
• Negotiation Skills
• Customer Focus
• Results Orientation
• Strategic Thinking
• Adaptability
• Problem-Solving

This position is ideal for a driven sales professional with a proven track record in complex enterprise sales and the ability to independently manage client relationships, from initial engagement through to contract negotiation and closure.

Location: Singapore (hybrid – office + client visits)

Compensation: Low base + uncapped high commission (OTE SGD 180k–250k+ in Year 1, realistic for strong performers)

About the Role

We’re looking for a hungry, technically fluent sales professional who loves selling high-value enterprise learning solutions and thrives in a low-base, high-commission environment.

You will own the full sales cycle for GA’s AI for All Academy Solutions — our flagship suite of role-specific, hands-on AI training programs (from 3-hour workshops to 5-day accelerators) targeted at Decision-Makers, Tech & Data Teams, and Business & Operational roles.

This is not a generic SaaS or LMS sales role. You will be selling transformational upskilling that delivers measurable productivity gains and directly addresses the #1 barrier to AI adoption: skills.

What You’ll Do

• Hunt and close enterprise deals (S$100k–S$1M+ per cohort) with mid-to-large organisations in Singapore and SEA.
• Build relationships with L&D, HRBP, CIO/CTO, CHRO, and business unit leaders.
• Run technical discovery calls and live demos of our AI-Enabled → AI-Augmented → AI-Superpowered curriculum (including Agentic AI, custom GPTs, prompt engineering at scale, etc.).
• Craft custom proposals using our High-Level Designs (HLDs) for Leaders, HR, Sales, Finance, Data, etc.
• Leverage pricing flexibility (fixed cohort pricing + add-ons: assessments, post-training peer groups, industry-specific content, in-person delivery).
• Own the full funnel: outbound, inbound, RFP responses, pilot → enterprise rollout.
• Hit and exceed aggressive commission accelerators (no cap).

Compensation (the part everyone reads first)

• Base salary: SGD 80k–100k (deliberately kept low to maximise commission upside)
• On-Target Earnings (OTE): SGD 180k–250k+ in Year 1 (realistic for a strong closer)
• Commission structure: 10–15% of contract value on new business
• Uncapped — top performers regularly clear SGD 300k+
• Additional benefits: health insurance, phone allowance, learning stipend, GA course credits (yes, you can take our AI programs for free)

What You Need

Must-have

• 4+ years B2B enterprise sales experience (ideally in tech training, professional services, SaaS, or consulting)
• Ability to hold technical conversations with CTOs, Data Science leads, and L&D heads
• Proven track record of closing six-figure deals
• Comfortable with low-base/high-commission structures (you eat what you kill)

Strongly preferred

• Existing network in Singapore/SEA corporate learning space
• Experience selling to Finance, Sales, HR, or Tech functions
• Basic understanding of AI/GenAI concepts (we’ll train you on the rest)

Why Join GA Singapore Right Now?

• We are the only provider with a fully role-specific, stackable AI academy (non-tech + technical tracks) that scales from 3-hour workshops to 40-hour agentic AI accelerators.
• Massive untapped demand — 70% of leaders admit they don’t have the skills to use AI safely (State of Tech Talent report).
• You will be selling something that genuinely moves the needle for clients (see Adobe, Deloitte, GE HealthCare case studies).
• High-commission model + real equity-like upside if you build a book of recurring enterprise clients.

If you’re the type of salesperson who gets energised by complex stakeholder maps, loves demoing cutting-edge AI training, and is motivated by uncapped earnings, this is your role.

Apply with your resume + a short note on your biggest enterprise training deal to date or the reasons why you feel you would be perfect for this role.

General Assembly Singapore – Closing the AI skills gap, one enterprise at a time.

• Conceptualize digital assets to support events and workshops promotion including social media content, microsites and other marketing collateral.
• Contribute your creativity and expertise to drive GA's holistic marketing plan, working with the team to take ideas for new events, workshops, and local campaigns from concept stage through to launch.
• Event Execution: You will help to manage the preliminary arrangements for our events (currently hosted online), from identifying the possible speakers, writing enticing and effective event blurbs, setting up the events’ pages to identifying new and effective channels to market our events.
• Instructors & Speakers Sourcing: You will help to identify possible instructors and speakers who have the right experience and expertise as well as embrace similar values as GA’s to lead our short workshops and speak at our community events.
• Social media management: You will be responsible for creating effective designs for our marketing collateral and content as well as managing incoming customer messages for our social media platforms e.g. Facebook, Twitter and Instagram to elevate GA’s brand and overall visibility to external audiences.
• Customer Service Inbox Management: You will act as the first line of communication with the public through monitoring our customer service inbox and responding and assisting promptly.
• Data Management: You will help with administrative tasks to help the Marketing team better and more efficiently organize and evaluate our efforts and campaigns.

• You have a good eye for design, and you’re familiar with Adobe Illustrator, Photoshop, and Canva.
• You are highly organized: When it comes to workflow, you take pride in your organizational skills.
• You are data-driven and comfortable with spreadsheets, google sheet functions and basic data analysis
• You write killer copy
• You’re great at social media
• You have excellent verbal and written communication skills
• You maintain a positive and professional demeanor
• You can coordinate multiple projects at once and work with all necessary parties externally and internally to get the job done
• You have the ability to multitask, prioritize, problem-solve, and execute in a timely fashion
• You have a passion for education and for changing lives
• You bring a contagious positivity and enthusiasm to the teams you join!

• Must be based in Singapore for the internship period.
• This is not a remote role.
• Visa Sponsorship will NOT be provided to work in Singapore.

General Assembly has partnered with Tamkeen to build a national academy in Bahrain and train Bahraini Nationals in new-economy skills. The academy will support individuals as they launch or accelerate their careers, providing best-in-class education in Data Analytics & Data Science, Software Engineering, UX design, Product Management, Digital Marketing, and more! 

Location: Bahrain

Nationality: Bahraini

Start Date: 1st Dec 2025

Hiring Manager: Ahlam Oun

Length of contract: 1 year

Role Description

The Career Coach (CC) is an integral member of the Middle East Outcomes team. The goal of the Career Coach is to ensure students are supported as they start to think about their next professional steps and graduates are prepared and confident in their job search.  A balance of supporting students to meet their obligations of becoming a qualified job seeker, developing market specific career development curriculum, delivering programs and content appropriate for the tech industry, and ensuring that graduates are empowered to find jobs in a timely manner and find roles that they are passionate about. The Career Coach will partner with corporate hiring managers to build relationships and ensure that graduates have access to top companies as they explore career options. They will work with the student success and instructional teams internally. 

Specific Responsibilities

• Manages a robust pipeline of students and graduates through scalable and innovative programming initiatives, one-on-ones, employer engagement
• Responds to students and job seeker needs to identify challenges and mitigate areas of struggle to develop cohesive and intentional action plans
• Strives to understand and engage the local tech scene and incorporate this community and perspective as much as possible
• Serves as an accountability and thought partner to students and local GA teammates (Instruction, Admissions, Marketing) and communicates a consistent, thoughtful, and unified message
• Drives partnership relationships with top companies to ensure that GA graduates have access and visibility with hiring managers as they explore their career options. 
• Delivers meaningful programs that meet the Outcomes Baseline Commitment and incorporates the 5 Themes to Outcomes Success to reinforce best practices and empower job seekers to lead a successful and strategic job search

Core Responsibilities 

• Coach & Counselor - Ensure all job-seeking students & graduates have a smooth transition from the classroom to job seeking and that they feel supported during this process. Reduce anxiety for students & graduates around their job search through clear communication. Help students identify their personal goals to best impact their job search & educational experience.
• Content Delivery - Educate students & graduates of immersive programs on skills needed to perform an effective job search. Lead both recurring one-on-one and classroom based programming.
• Content Creation - Work with teams at GA that are responsible for curriculum to highlight updates as needed and create new student-facing resources. Be a key thought partner in the curriculum and resource creation.
• Internal Team Connector  - Utilize and coordinate with GA community resources as needed to acquire additional educational opportunities (mock technical interviews, project feedback, etc.)
• Risk Management - Track student progress and highlight to teammates and stakeholders when a student isn’t doing well or falling out of communication.  Also, ensure that we’re putting quality, qualified grads into our community.

Minimum Eligibility Requirements (Baseline Role Expectations)

*Minimum tenure is 18 months before transition to Senior Career Coach

1. Performance Goals

• Support in 80% Outcomes rate within 9 months post graduation.
• 90% of grads qualified and kicking off their job search within two weeks of graduation
• NPS coaching score of 3.8 or higher
• Able to successfully manage caseload of 75+ students/grads 

Standard Job Requirements

• Tech-readiness of grads: We shouldn’t be graduating students who are not tech ready; Develop and foster a bi-weekly feedback loop with course instructors to evaluate student performance to ensure graduation requirements are being met and students are job ready. 
• Outcomes Qualification: All graduates qualified within two weeks of graduating.
• Coaching Outreach: All job seekers contacted every two weeks for job search strategy partnership (high risk every week).
• Outcomes Extended: All participants in extended pipeline program have clear expectations and have completed all requirements of program eligibility.
• Student + Graduate Tracking: Student and Graduate updates are entered into Outcomes Tracker within 48 hours of engagement.
• Partnership Engagement: Engages local community to source candidate recommendations and create added employer:student touchpoints throughout programming

Qualitative Requirements

• Demonstrates excellent command over coaching knowledge with the ability to scale and innovate effective content delivery
• Demonstrates thought leadership with local team to execute a best-in-class student experience at all levels of the student life cycle
• Engages with team members in an authentic, friendly, and productive manner to foster team cohesion amongst peers globally and locally

Qualifications

• Bahraini National
• Is bilingual in Arabic and English (Spoken and Written)
• Have at least 2 years of career coaching, partnerships, and / or community management experience,
• Understand the General Assembly's brand and ethos and you are able to represent us at our best, in the community.
• Training and Coaching Experience and / or qualifications 
• Strong organizational and communication skills.
• Experience in conducting career coaching sessions or working in career services is desired.
• Data analysis and reporting skills are a plus.
• Ability to work in a team and adapt to a fast-paced environment.
• Collaborative, professional and highly motivated individual, able to work with local and global teams.

1. Managing Google Classroom

• Maintain and manage the online platform, Google Classroom, ensuring a smooth learning experience for students.
• Upload relevant resources, assignments, and materials for career coaching sessions.

2. Assisting in career coaching sessions, ice-breakers, activities, and energizers

• Support the Career Coach in conducting career coaching sessions for students.
• Facilitate ice-breaker activities and energizers to engage students and create a positive learning environment.

3. Following up on student employment status

• Regularly communicate with students to track their employment status and provide necessary support.
• Assist in identifying potential job opportunities and connecting students with relevant industry contacts.

4. Assist on Career & Outcomes analytics

• Collaborate with the Career Coach to gather and analyse data related to students' career progress, employment rates, and job outcomes.
• Contribute to generating reports and insights based on the collected data.

5. Coordinating and assisting in GA (General Assembly) events preparation and execution

• Support the coordination of events organized by General Assembly.
• Assist in event planning, logistics, and execution to ensure a seamless experience for attendees.

6. Arranging placements for corporate placement compatibility list

• Liaise with corporate partners to identify potential placement opportunities for students.
• Maintain a compatibility list matching students' skills and interests with suitable corporate placements.
• Facilitate the placement process, including follow-ups and coordination.

Competencies: 

• Customer focus
• Interpersonal Savvy
• Instills Trust
• Ensures Accountability
• Communicates Effectively
• Drives Results
• Cultivates Innovation
• Manages Ambiguity

About the Role

As the Director of Revenue Operations at General Assembly, you will be a strategic leader responsible for building and scaling the systems, processes, and infrastructure that power our go-to-market (GTM) engine. You will partner cross-functionally with Sales, Marketing, Client Success, Finance, and HR to drive operational excellence, accelerate revenue growth, and provide clear visibility into performance across the revenue lifecycle.

This role is ideal for a highly analytical, collaborative, and systems-oriented operator who thrives in dynamic, high-growth environments.

Key Responsibilities

1. Strategy & Planning

• Revenue Forecasting: Build and own a consistent forecasting methodology rooted in pipeline data, historical trends, and market conditions. Standardize definitions and processes around commit, best case, and upside forecasting.
  
  
• Go-to-Market Planning: Lead segmentation, territory design, quota modeling, and resource allocation. Ensure recommendations are data-driven and aligned with company growth goals.
  
  
• Performance Management: Support KPI definition and documentation in partnership with Sales leadership. Ensure consistent tracking, reporting, and communication across teams.
  
  

2. Incentive Plan Design & Management

• Compensation Planning: Translate business objectives into effective sales compensation plans. Serve as the connective tissue across CRO, Finance, and HR for plan approvals and governance.
  
  
• Quota Allocation: Recommend and validate quota models using rep capacity, market opportunity, and historical data.
  
  
• Attainment Tracking: Own commission and attainment tracking systems. Provide quarterly exception recommendations and ensure transparency in how commissions are calculated.
  
  
• Governance & Collaboration: Establish clear workflows across Finance, HR, and Sales to ensure plan compliance and alignment.
  
  

3. Pricing & Commercial Support

• Pricing Operations: Partner with Sales, Finance, and Product to establish and maintain standardized pricing frameworks that balance revenue goals with market competitiveness. Ensure pricing models are consistently applied across segments and regions.
  
  
• Commercial Packaging & Deal Support: Collaborate with Sales, Marketing, and Product to design and evolve commercial offerings, bundling strategies, and pricing tiers. Provide pre-deal support to field teams for large or complex opportunities, including non-standard pricing, margin analysis, and approvals.
  
  
• Discount & Deal Desk Governance: Establish policies and guardrails for discounting, promotional pricing, and custom terms. Lead the governance process for exception approvals, partnering with Sales and Finance to ensure both speed and compliance.
  
  
• Proposal Support & Visuals: Support the creation of compelling, client-ready commercial visuals—such as pricing tables, value summaries, and ROI models—for use in sales proposals and presentations. Ensure pricing narratives are clear, consistent, and aligned with business objectives.
  
  
• Contract Templates & Guidance: Work with Legal to optimize contract workflows, maintain commercial templates, and ensure field teams have access to scalable, up-to-date documentation.
  
  
• Pricing Analytics: Analyze pricing trends, margin performance, and deal velocity to surface insights that inform future pricing strategy. Report on commercial performance against discount guidelines and product/package uptake.
  
  

4. Process Optimization

• Sales Process Design: Identify friction points in the lead-to-cash process and implement streamlined, scalable solutions.
  
  
• Marketing & Sales Alignment: Oversee lead routing, scoring, and handoff processes to drive conversion and accountability.
  
  
• Customer Success Handoff & Renewals: Build structured handoff processes to improve downstream visibility and collaboration across Sales, CS, and Delivery teams.
  
  

5. Data & Reporting

• Analytics & Dashboards: Design and deliver reporting for pipeline health, conversion rates, sales velocity, churn, and performance against goals. Collaborate with BizTech to prioritize builds.
  
  
• Data Governance: Define and enforce CRM hygiene standards, field ownership, and data accuracy protocols across all GTM systems.
  
  
• Insights & Recommendations: Analyze performance data to generate actionable insights that drive revenue growth.
  
  

6. Systems & Tools

• System Selection: Leading or heavily influencing the evaluation and purchase of tools like Salesforce, Seismic, Outreach, etc. Partnering with Sales, Marketing, CS, and IT to align systems with GTM strategy.
  
  
• Implementation & Administration: Owning or managing the deployment of CRM and related tools. Setting up workflows, fields, objects, and automations to reflect business processes. Managing vendor relationships and system roadmaps.
  
  
• Tool Governance: Defining and enforcing standards for data entry, usage, and integration across platforms. Coordinating with BizTech or IT for cross-departmental integrations.
  
  

7. Cross-Functional Collaboration

• Project Management: Lead critical cross-functional initiatives tied to GTM strategy, revenue goals, or operational scalability.

Qualifications

• 7+ years of experience in Revenue Operations, Sales Operations, or Business Operations, with 3+ years in a leadership capacity.
  
  
• Deep familiarity with Salesforce and common GTM tools; experience building scalable reporting and forecasting systems.
  
  
• Proven success leading GTM planning, territory design, and quota setting in complex sales organizations.
  
  
• Demonstrated ability to align cross-functional teams and drive operational change.
  
  
• Strong analytical, communication, and program management skills.
  
  
• Experience in a high-growth or SaaS/tech-enabled services environment preferred.
  
  

Why Join Us?
At General Assembly, you’ll have the opportunity to shape how we scale revenue operations in an organization that sits at the intersection of education, technology, and workforce transformation. You’ll help drive our mission to prepare individuals and organizations for the future of work—starting with the systems and processes that power our growth.

In this immersive educational experience, students engage in the user experience design process, developing the skills and portfolio of a junior practitioner. We are looking for instructors to lead this transformative experience through General Assembly’s User Experience Design Immersive course.  This role is a full-time, temporary position that includes a start and end date for this cohort. There may be potential to receive an additional assignment offering, but additional assignments are not guaranteed.

Why Teach the User Experience Design Immersive?

If you are looking to make a life-changing impact by doing what you know and love, this is the position for you. Through this unparalleled opportunity, you will:

• Deepen your own design skills by guiding students through a rigorous journey where they begin as driven novices and leave as empowered designers

• Facilitate a supportive and energetic community that lasts well beyond the course

• Challenge students to think strategically as they turn their ideas into real user experience solutions

• Hone your own leadership and teaching skills by working with an instructional team and classroom community

Skills and Qualifications

• You are eager to shape the skills, minds, and trajectories of the newest generation of user experience designers.

• You are the person that your colleagues naturally gravitate to when they are looking for guidance.

• You have at least 2+ years of experience working in user experience design.

• You have fluency in some or all of the following topics: Figma, the UX Process, User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Interface Design, Wireframing, Prototyping, Analytics and Optimization, Mobile UX, and/or HTML/CSS.

• Completion of a bachelor’s degree or at least 10 years of applicable experience in lieu of a 4-year degree

• At least 2 years of practical experience within the last five years; 3 years preferred.

• Practical experience does not include teaching experience.

• Good moral character and strong decision making abilities

• Language, mathematical, reasoning, and computer skills that assure teaching effectiveness.

Responsibilities and Duties

• Teach and facilitate in class instruction Monday-Friday, approximately 8 hours per day, for the 10- 14 week duration of the program.

• Instructors will need to commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.

• Work closely with co-instructors or teaching assistants to provide students with meaningful and prompt feedback on their progress.

• Work alongside GA staff and teaching team to best meet the needs and learning styles of your students.

• Guide students through development of a stellar final project that will showcase their abilities to hiring managers.

• Facilitate a dynamic, collaborative, and positive classroom community.

• Inspire students to persevere through the challenges of learning a new skill set

The anticipated compensation range for the full duration of this course in the US market is $23,000 and $27,000. Compensation will be determined based on experience, education, geographic location, and other factors.

 US benefit offerings for temporary full-time or part-time employment may include eligibility for dental and vision coverage. Available paid leave may include paid time off and holiday pay.