Product Onboarding Specialist

Onsite | Portland Metro Area, OR
Hourly, Non-Exempt | $17-23/hr

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Product Onboarding Specialist to capture & interpret product level details for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between the merchandising, engineering and operations teams — ensuring safe, reliable, high-performance system operation.

Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production.

Room for Advancement: We’re building a team and expanding fast! This role has the potential for an outstanding candidate to be promoted into a Factory Operator or Assistant Site Lead role within the Fulfil Organization.

Your Responsibilities

As an Operations Onboarding Associate, you will play a key role in preparing retail products for use in Fulfil’s automated facility. This is a hands-on, detail-oriented role focused on accurately measuring, documenting, testing, and validating products so they can be reliably handled by our automation system.

You will be responsible for item-level product setup, including capturing product data, evaluating how products fit within their assigned storage environments and identifying any issues that could impact automation performance. Your work will directly support the successful deployment and operation of a new automated facility.

You will collaborate closely with Operators, Engineers, and cross-functional teams based in Silicon Valley to ensure products are onboarded accurately, processes are clearly documented, and operational launch timelines stay on track.

This role is ideal for someone with retail, grocery, warehouse, inventory, quality control, or operations experience who is highly accurate, comfortable with repetitive detail-oriented work, and excited to grow into a future Operator role.

What You’ll Do

Product Measurement & Data Capture

• Accurately measure retail products using approved tools and procedures.
• Capture item-level data such as dimensions, weight, orientation, packaging type, and other required attributes.
• Enter product information into internal systems with a high degree of accuracy.
• Review work for completeness, consistency, and potential errors.

Product Testing

• Evaluate how products fit within storage environments used by the automation system.
• Test product placement, orientation, stability, and handling readiness.
• Identify products that may be too large, unstable, fragile, irregularly shaped, or otherwise unsuitable for automated handling.
• Document pass/fail results, exceptions, and special handling requirements.

Inventory Management & Product Control

• Organize and track products throughout the onboarding process.
• Maintain accurate inventory records for products being tested, staged, or completed.
• Support receiving, stocking, movement, and control of product samples.
• Keep work areas clean, organized, and ready for accurate measurement and testing.

Quality, Accuracy & Process Compliance

• Follow SOPs, checklists, and standardized onboarding procedures.
• Maintain a strong focus on accuracy, consistency, and repeatability.
• Escalate unclear or questionable product fits instead of guessing.
• Help identify process gaps, documentation issues, and opportunities for improvement.

Cross-Functional Collaboration

• Work closely with Operators, Engineers, and site leadership to resolve onboarding questions.
• Communicate product issues, fit concerns, and data discrepancies clearly.
• Support on-time operational deployment by completing onboarding tasks accurately and efficiently.
• Share observations that may improve product onboarding, tray fit standards, or automation performance.

Growth Toward Operations

• Build a strong understanding of Fulfil’s automation system, product handling requirements, and operational workflows.
• Demonstrate reliability, ownership, and process discipline.
• Develop the skills needed to grow into a future Operator role supporting live automation system performance.

What We’re Looking For

• Experience in retail operations, grocery or similar environments.
• Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
• Clear communicator with ability to explain complex system behavior simply.
• Calm, detail-oriented decision-maker who performs consistently over time and well under pressure.
• Comfortable using spreadsheets, dashboards, logs, and diagnostic tools; experience with metric reporting.
• Reliable, self-motivated, and able to operate with a high degree of ownership.
• Flexible schedule - preference for candidates with open availability.

Bonus Experience (Not Required)

• Exposure to warehouse automation, robotics platforms, industrial systems or data capture.
• Familiarity with item measurement and interpretation of data (calipers, scales)
• Experience supporting deployments, pilots, deadlines and prioritization.
• Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

What You’ll Get

• Early-stage exposure to a fast-growing robotics company.
• Compensation + equity in a mission-driven organization.
• Full medical, dental, vision, and 401(k) benefits.
• The compensation range for this position is $17-23/hr plus stock and benefits. Pay within the range is based on candidate experience, job-specific skills, education, and work location.
• A supportive, high-ownership operational culture.
• Opportunities to work closely with engineering & operations to help shape a live automation system.

Site Automation Lead

Onsite | Plano, Texas
Salary, Exempt | $55k + Equity
Preference given to candidates with open schedule and on-call availability

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Site Automation Lead to provide operational coverage for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between partner operations, maintenance, and Fulfil engineering — ensuring safe, reliable, high-performance system operation.

Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production.

Requirements: Open availability from May through November, with a standardized production schedule in place by Q4 2026.

What You’ll Do

System Monitoring & First-Level Diagnostics

• Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems.
• Perform Tier-1 troubleshooting; triage issues, complete minor interventions as needed (e.g., sensor checks, part swaps, clearing obstructions), and support investigations and post-mortems.
• Support maintenance by documenting issues clearly and handing off higher-complexity work.

Operational Leadership

• Act as the on-call technical and operational escalation point for partner teams.
• Make real-time decisions that balance system uptime, safety, and production needs.
• Track and report reliability metrics to contribute toward achieving uptime goals.
• Ensure a safe operating environment through routine audits and adherence to procedures.
• Own scheduling, team coordination, site preparedness, and operator skill development.
• Maintain and update operational documentation for production processes and human-machine interaction.
• Accountable for weekly ticket management and reporting of site performance.
  
  

Cross-Functional Collaboration

• Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams.
• Participate in structured testing, validation, and rollout of new features and hardware.
• Contribute to root-cause investigations and provide actionable feedback to engineering.
• Help refine operating procedures and support continuous improvement initiatives.
• Provide steady, high-confidence technical support to onsite partner operators.

What We’re Looking For

• Experience in robotics, automation, industrial equipment, technical field support, or similar environments.
• Strong mechanical/electrical aptitude and comfort working hands-on with hardware.
• Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
• Clear communicator with ability to explain complex system behavior simply.
• Calm, detail-oriented decision-maker who performs well under pressure.
• Comfortable using dashboards, logs, and diagnostic tools; experience with metric reporting.
• Reliable, self-motivated, and able to operate with a high degree of ownership.
• Flexible schedule — preference for candidates with open availability.

Bonus Experience (Not Required)

• Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems.
• Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics.
• Experience supporting deployments, pilots, commissioning, or on-call rotations.
• Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

What You’ll Get

• Early-stage exposure to a fast-scaling robotics company.
• Salary + equity in a mission-driven organization.
• Full medical, dental, vision, and 401(k) benefits.
• The salary range for this position is $50,000 - $60,000 plus stock and benefits. Pay within the range is based on candidate experience, job-specific skills, education, and work location.
• A supportive, high-ownership operational culture.

Opportunities to work closely with engineering

Night Shift Maintenance Technician

We’re seeking curious, capable, passionate team members motivated by the opportunity to create lasting impact on the world through their work. This role offers ample growth opportunities while working side-by-side with an impassioned, multi-disciplinary team spanning mechanical design, software, computer vision, systems integration, and ops, to design and operationalize world-changing technology.

Fulfil is committed to creating an inclusive culture, and we celebrate diversity of all kinds.  If this sounds like the kind of environment that you find intriguing, then please apply even if you don’t feel you meet all the requirements listed below.  We'd love to hear from you.

Job Description

Fulfil is hiring a night shift Maintenance Technician to join us at a fast-paced startup in a multi-disciplinary team. In this role you will be responsible for automation equipment availability and spares management

In This R ole You Will

• Resolve unplanned down events and driving successful recoveries with high reliability
• Maintain ongoing preventive maintenance program to ensure optimum equipment performance 
• Work closely with engineers and operations team to support equipment upgrade project timelines and objectives
• Ensure that standard operating procedures and engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality 
• Provide a shift-to-shift communication summary to keep all team members working toward the same goals, priorities and expand communication to relevant audiences impacted or to bring awareness  
• Manage existing spares inventory and keep inventory accurate
• Document maintenance activities and any modifications made to equipment
• Comply with company safety regulations and department safety programs and all company policies and procedures 
• Impact the company’s overall  performance by contributing to a positive work culture, encouraging good build practices, and helping to create and improve robust engineering workflows and processes 

What We’re Looking For

• Four years or more of industrial maintenance experience preferred 
• Mechatronics-Electrical and/or Controls Automation, Equipment Test experience environment of high-volume manufacturing 

• Strong preventive maintenance development experience, familiarity with reliability centered maintenance principles preferred and project management skills and Lean Manufacturing experience 

• Ability to meet deadlines and be accountable for quality, quantity, manage multiple tasks with competing priorities, establish and achieve goals with excellent interpersonal and communication skills 

• Able to work night shift schedule, including weekday, weekends, and/or overtime; must be able to change schedule based on business needs given an advance notice is provided 

• Good computer skills, experience with Microsoft Office a must, familiarity with CMMS preferred 

• Troubleshoot using mechanical and electrical schematics/diagram prints

What We’d Love to See

• Experience with SolidWorks to lookup assemblies and parts as needed
• Experience in food processing industry
• A passion for automation! 
• A strong desire to learn, grow, and make an impact

What You’ll Get

• A chance to be an early team member and leader of a rapidly growing startup and have an impact on company and technology direction
• The ability to solve challenging problems with a skilled, dedicated and friendly multi-disciplinary team
• A balanced, highly collaborative work environment 
• Competitive medical, dental, and vision coverage, with 401K, life and disability coverage
• A PTO policy where we encourage and expect all employees to take time to enjoy life outside of work 
• The salary range for this position is $50,000 -$60,000 plus stock and benefits. Pay within the range is based on candidate experience and relevant skills.

At Fulfil we value diversity and always treat all employees and job applicants based on merit, qualifications, capabilities, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Night Shift Maintenance Supervisor

We’re seeking curious, capable, passionate team members motivated by the opportunity to create lasting impact on the world through their work. This role offers ample growth opportunities while working side-by-side with an impassioned, multi-disciplinary team spanning mechanical design, software, computer vision, systems integration, and ops, to design and operationalize world-changing technology.

Fulfil is committed to creating an inclusive culture, and we celebrate diversity of all kinds.  If this sounds like the kind of environment that you find intriguing, then please apply even if you don’t feel you meet all the requirements listed below.  We'd love to hear from you.

Job Description

Fulfil is hiring a night shift Maintenance Supervisor to join us at a fast-paced startup in a multi-disciplinary team. In this role you will be responsible for automation equipment availability, spares management, and managing a team of maintenance technicians. 

In This Role You Will

• Manage, mentor, and lead a team of Maintenance Technicians to achieve facility metrics
• Lead and assist technicians in resolving unplanned down events and driving successful recoveries with high reliability
• Maintain ongoing preventive maintenance program to ensure optimum equipment performance and audit data metrics to determine where the team can improve
• Monitor to ensure that all employees comply with company safety regulations and department safety programs and all company policies and procedures 
• Make daily resource allocation decisions, balancing competing priorities, to serve the needs of the maintenance, engineering, and operations teams
• Work closely with engineers and operations team to support equipment upgrade project timelines and objectives
• Ensure that standard operating procedures and engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality 
• Provide a shift-to-shift communication summary to keep all team members working toward the same goals, priorities and expand communication to relevant audiences impacted or to bring awareness  
• Manage existing spares inventory, order spares as required, and keep inventory accurate
• Document maintenance activities and any modifications made to equipment
• Impact the company’s overall  performance by contributing to a positive work culture, encouraging good build practices, and helping to create and improve robust engineering workflows and processes 

What We’re Looking For

• Degree in Management, Engineering, or related disciplines or equivalent preferred background considered would involve a minimum of five years in manufacturing maintenance (Industrial, Mechatronics Equipment) and machine operations experience with progressive responsibility or equivalent experience

• Four years or more of industrial maintenance supervisory or similar leadership experience preferred Mechatronics-Electrical and/or Controls Automation, Equipment Test experience environment of high-volume manufacturing 

• Strong preventive maintenance development experience, familiarity with reliability centered maintenance principles preferred and project management skills and Lean Manufacturing experience 

• Ability to meet deadlines and be accountable for quality, quantity, manage multiple tasks with competing priorities, establish and achieve goals with excellent interpersonal and communication skills 

• Able to work night shift schedule, including weekday, weekends, and/or overtime; must be able to change schedule based on business needs given an advance notice is provided 

• Good computer skills, experience with Microsoft Office a must, familiarity with CMMS preferred 

• Troubleshoot using mechanical and electrical schematics/diagram prints

What We’d Love to See

• Experience with SolidWorks to lookup assemblies and parts as needed
• Experience in food processing industry
• A passion for automation! 
• A strong desire to learn, grow, and make an impact

What You’ll Get

• A chance to be an early team member and leader of a rapidly growing startup and have an impact on company and technology direction
• The ability to solve challenging problems with a skilled, dedicated and friendly multi-disciplinary team
• A balanced, highly collaborative work environment 
• A Hybrid work structure
• Competitive medical, dental, and vision coverage, with 401K, life and disability coverage
• A PTO policy where we encourage and expect all employees to take time to enjoy life outside of work 
• The salary range for this position is $90,000 -$120,000 plus stock and benefits. Pay within the range is based on candidate experience and relevant skills.

At Fulfil we value diversity and always treat all employees and job applicants based on merit, qualifications, capabilities, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.