Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us either in Barcelona, Berlin or Hamburg!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

YOUR DAILY ADVENTURES WILL INCLUDE:

• As part of the central CRM team, you will: design and execute CRM strategies that activate, engage and retain users across our 9 markets
• Own end-to-end campaign delivery, from ideation to execution, across multiple channels
• Advise on global and local initiatives, ensuring the right message reaches the right user at the right time
• Drive experimentation and optimisation, setting up A/B tests, analysing results, and turning insights into actionable improvements
• Lead cross-functional projects, such as dashboard creation, lifecycle segmentation, process optimisation, and experimentation frameworks
• Manage and optimise the campaign calendar, aligning communications with lifecycle stages and business priorities
• Act as a the main point of contact for your area of CRM, collaborating closely with Marketing, Product and local teams

TO BE SUCCESSFUL IN THIS ROLE:

• 3+ years of experience in CRM, lifecycle marketing, or customer engagement, ideally at a regional or global level
• Hands-on experience with CRM platforms (experience with Braze is a strong plus)
• Strong project management and stakeholder management skills, with the ability to influence across teams and markets
• Ability to prioritize and manage multiple initiatives in a fast-paced environment
• A data-driven mindset, using both quantitative and qualitative insights to inform decisions
• Excellent communication skills in English (other European languages are a plus)

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in our Barcelona, Berlin or Hamburg office!

Freenow empowers smarter mobility decisions helping people to move freely and cities to thrive.

We’re looking for a Product Marketing Manager to turn innovative product features into powerful stories that drive adoption across Europe. You’ll shape go-to-market strategies, craft engaging multi-channel campaigns, and work closely with Product, Brand, and CRM teams to make mobility more seamless for millions of users.

Based in Barcelona, you’ll join a diverse, international team and collaborate across seven markets.

Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Partnering with Product, Brand, CRM, and Performance Marketing teams to define and implement go-to-market strategies for new app features and services.
• Translating product updates into clear, benefit-driven messaging for both B2C audiences.
• Leading multi-channel communications across in-app messaging, email, push notifications, and paid media (TV, OOH, radio, digital).
• Driving user awareness, adoption, and engagement through testing, data insights, and creative storytelling.
• Collaborating with local market teams across seven countries to tailor campaigns and messages for regional relevance.
• Staying up to date with the product roadmap and proactively identifying communication opportunities.
• Bringing insights from users and competitors back to product teams to influence roadmap and priorities.

TO BE SUCCESSFUL IN THIS ROLE:

• 5+ years of experience in Product Marketing, ideally in B2C apps, marketplaces, or digital services.
• Proven track record in launching features and delivering successful product adoption campaigns.
• Deep understanding of highly competitive, fast-paced industries such as mobility, delivery, or e-commerce.
• Experience collaborating closely with cross-functional Product and Tech teams.
• Strong written and verbal communication skills in English. Other European languages are a plus.
• Creative and strategic mindset, paired with a data-driven approach to problem-solving.
• Ability to work autonomously in a dynamic, international environment.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in our Barcelona, Berlin or Hamburg office!

Freenow empowers smarter mobility decisions helping people to move freely and cities to thrive.

We’re looking for a Product Marketing Manager to turn innovative product features into powerful stories that drive adoption across Europe. You’ll shape go-to-market strategies, craft engaging multi-channel campaigns, and work closely with Product, Brand, and CRM teams to make mobility more seamless for millions of users.

Based in Barcelona, you’ll join a diverse, international team and collaborate across seven markets.

Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Partnering with Product, Brand, CRM, and Performance Marketing teams to define and implement go-to-market strategies for new app features and services.
• Translating product updates into clear, benefit-driven messaging for both B2C audiences.
• Leading multi-channel communications across in-app messaging, email, push notifications, and paid media (TV, OOH, radio, digital).
• Driving user awareness, adoption, and engagement through testing, data insights, and creative storytelling.
• Collaborating with local market teams across seven countries to tailor campaigns and messages for regional relevance.
• Staying up to date with the product roadmap and proactively identifying communication opportunities.
• Bringing insights from users and competitors back to product teams to influence roadmap and priorities.

TO BE SUCCESSFUL IN THIS ROLE:

• 5+ years of experience in Product Marketing, ideally in B2C apps, marketplaces, or digital services.
• Proven track record in launching features and delivering successful product adoption campaigns.
• Deep understanding of highly competitive, fast-paced industries such as mobility, delivery, or e-commerce.
• Experience collaborating closely with cross-functional Product and Tech teams.
• Strong written and verbal communication skills in English. Other European languages are a plus.
• Creative and strategic mindset, paired with a data-driven approach to problem-solving.
• Ability to work autonomously in a dynamic, international environment.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Come and join us in our Barcelona office!

Freenow empowers smarter mobility decisions helping people to move freely and cities to thrive.

We’re looking for a Product Marketing Manager to turn innovative product features into powerful stories that drive adoption across Europe. You’ll shape go-to-market strategies, craft engaging multi-channel campaigns, and work closely with Product, Brand, and CRM teams to make mobility more seamless for millions of users.

Based in Barcelona, you’ll join a diverse, international team and collaborate across seven markets.

Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Partnering with Product, Brand, CRM, and Performance Marketing teams to define and implement go-to-market strategies for new app features and services.
• Translating product updates into clear, benefit-driven messaging for both B2C audiences.
• Leading multi-channel communications across in-app messaging, email, push notifications, and paid media (TV, OOH, radio, digital).
• Driving user awareness, adoption, and engagement through testing, data insights, and creative storytelling.
• Collaborating with local market teams across seven countries to tailor campaigns and messages for regional relevance.
• Staying up to date with the product roadmap and proactively identifying communication opportunities.
• Bringing insights from users and competitors back to product teams to influence roadmap and priorities.

TO BE SUCCESSFUL IN THIS ROLE:

• 5+ years of experience in Product Marketing, ideally in B2C apps, marketplaces, or digital services.
• Proven track record in launching features and delivering successful product adoption campaigns.
• Deep understanding of highly competitive, fast-paced industries such as mobility, delivery, or e-commerce.
• Experience collaborating closely with cross-functional Product and Tech teams.
• Strong written and verbal communication skills in English. Other European languages are a plus.
• Creative and strategic mindset, paired with a data-driven approach to problem-solving.
• Ability to work autonomously in a dynamic, international environment.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT FREENOW:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Location: Barcelona

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

As the Go To Market Operations Manager, you will act as the strategic engine for Freenow by Lyft for Business, leading cross-functional coordination to align marketing and sales execution across all countries. Your daily adventures will include managing the architectural integrity of HubSpot and designing complex "logic engines" to automate the customer journey from lead capture to sales handoff.

You will execute technical lead routing strategies to ensure "speed to lead" targets are met while using AI-driven tools like Clay to automate repetitive tasks and enhance data enrichment. Beyond system maintenance, you will proactively identify accounts to launch automated Outbound Marketing (ABM) and re-engagement campaigns and perform weekly health audits across Salesforce and Salesloft to resolve data discrepancies. 

Ultimately, you will serve as a technical liaison, translating complex automations into clear performance reports for senior leadership to ensure a scalable and efficient operational infrastructure

TO BE SUCCESSFUL IN THIS ROLE:

• At least 3 to 5 years of relevant working experience outbound Marketing. 
• Expert-level, hands-on management of CRMs like HubSpot, Salesloft, and Salesforce.
• Proficiency with automation tools like Clay, Cargo, or Zapier, ideally including basic scripting in JavaScript or Python.
• Proven experience with Account-Based Marketing (ABM) models and tools that empower sales outbounding.
• Ability to serve as the primary contact for resolving tech stack issues and data friction.
• Excellence in technical translation and leading alignment meetings between Sales and Marketing teams.
• The ability to stay ahead of "MarTech" trends to keep the operational infrastructure competitive

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?