About Our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Registered Nurse for our Colorado team. 

This is a full-time role with 401k, health, dental, vision and life insurance. Monday through Friday 8AM to 5PM WEEKENDS OFF! Sign On-Bonus - This Full Time RN role will be eligible for a sign on bonus of $5,000K (Payout bonus will be submitted to the employee after successfully completing 6 months with Freedom Care)

Overview

• Development of Care Plans supporting member authorizations and renewals
• Support supervisory visits for all members on care supporting onsite requirements for the Denver market

Responsibilities

• Under the direction of the Lead Registered Nurse, support home care consumers in development of Care Plans for start of care and continued authorizations
• Outreach to consumers to ensure development of Care Plan in a timely manner
• Engagement and positive relationships with Case Mangers and Providers to ensure continuity of care for home care members
• Conducting home visits for consumers in designated region to support supervisory visits and ensuring compliance
• Document all interactions consistent with policies and procedures and ensuring HIPAA regulations are adhered to
• Escalate critical incidents by reporting to appropriate contact
• Cross collaboration with pre-care, care and clinical team to ensure appropriate care provided 

Education and Experience

• Valid and active RN License in state of Colorado  
• 2+ years clinical experience; Home Care experience preferred
• Proficient in use of Microsoft Office  

Qualifications  

• Ability to provide support to our patients in Denver and Northern Colorado; onsite, telephonic and/or virtual  
• Experience working in startups    

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

 At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDLV

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Registered Nurse (RN) for our team in Colorado.

This is a field-based position that will include fieldwork throughout the Denver and supporting counties. Monday through Friday 8AM to 5PM WEEKENDS OFF!

Overview

• Development of Care Plans supporting member authorizations and renewals
• Support supervisory visits for all members on care supporting onsite requirements for the Denver market

Responsibilities

• Under the direction of the Lead Registered Nurse, support home care consumers in development of Care Plans for start of care and continued authorizations
• Outreach to consumers to ensure development of Care Plan in a timely manner
• Engagement and positive relationships with Case Mangers and Providers to ensure continuity of care for home care members
• Conducting home visits for consumers in designated region to support supervisory visits and ensuring compliance
• Document all interactions consistent with policies and procedures and ensuring HIPAA regulations are adhered to
• Escalate critical incidents by reporting to appropriate contact
• Cross collaboration with pre-care, care and clinical team to ensure appropriate care provided 

Education and Experience

• Valid and active RN License in state of Colorado  
• 2+ years clinical experience; Home Care experience preferred
• Proficient in use of Microsoft Office  

Qualifications  

• Ability to provide support to our patients in Denver and Northern Colorado; onsite, telephonic and/or virtual  
• Experience working in startups    

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

 At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDLV

Make a Difference in Healthcare: Join FreedomCare in Colorado!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:

• HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
• Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
• Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
• Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.

Ideal Candidate Will Possess: 

• Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.

• Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. 

• Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. 

• Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
  
  
• Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.

• Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
  
  
• Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. 

These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center. 

**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*

Why Join Us?

• Impact Lives: You'll play a vital role in supporting individuals and their families in need.
• Growth opportunities: We offer a supportive environment for professional development and advancement.
• Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Review all current available job opportunities here: Jobs - Freedom Care

#INDHV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

This is a Monday through Friday remote position with 2 days remote and the candidate must reside in Colorado Springs Colorado).  

The Intake Specialist role is responsible for the enrollment of potential patients and caregivers into FreedomCare of Colorado’s Home Care programs and act as a liaison for consumers, providers and Case Management Agencies. This role combines the intake and onboarding activities for both patients and caregivers and provides one point of contact consumer experience in their transition from “Qualified” to “On Care."

Position Overview: 

• Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process  
• Provide necessary documentation and requirements with the Case Management Agency and the patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care
• Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance  
• Provide a high-level of customer service through one-call resolution, as measured by “no need for additional follow up” demonstrating FreedomCare’s values of ensuring care and compassion with a positive, helpful demeanor
• Consistently meets monthly performance metrics consisting of starting patients on Care and call handling

Every day you will:

• Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• Demonstrate effective case management by maintaining a 1 business day email, chatter and voicemail response time 
• Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• Navigate multiple systems, such as Intake Self Service and insurance portals to determine eligibility and obtain authorization  
• Maintain detailed patient, caregiver, and external stakeholders' case notes. · Focus on the growth of FreedomCare population by enrolling each case with interest  
• Adhere to HIPAA guidelines 

Our ideal candidate will possess:

• Experience in managing a high volume of inbound and outbound calls  
• A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience 
• Ability to articulate case statuses through detailed notes on salesforce 
• Ability to resolve issues over the telephone with eager clients comfortably 
• Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues  

Nice-to-Haves: 

• 2+ years of relevant experience in a similar position is preferred  
• Bilingual in Spanish, or other languages desired  
• Salesforce proficiency
  
  

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. 
#INDHV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in Colorado. 

This is a Monday through Friday Hybrid position with 2 days remote and 3 days at our beautiful Denver, CO office (near the Denver Tech Center).  

The Intake Specialist role is responsible for the enrollment of potential patients and caregivers into FreedomCare of Colorado’s Home Care programs and act as a liaison for consumers, providers and Case Management Agencies. This role combines the intake and onboarding activities for both patients and caregivers and provides one point of contact consumer experience in their transition from “Qualified” to “On Care."

This role is a full-time role in our Denver office, which is in the area of the Denver Tech Center.

Position Overview: 

• Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process  
• Provide necessary documentation and requirements with the Case Management Agency and the patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care
• Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance  
• Provide a high-level of customer service through one-call resolution, as measured by “no need for additional follow up” demonstrating FreedomCare’s values of ensuring care and compassion with a positive, helpful demeanor
• Consistently meets monthly performance metrics consisting of starting patients on Care and call handling

Every day you will:

• Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• Demonstrate effective case management by maintaining a 1 business day email, chatter and voicemail response time 
• Act as the primary point of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program 
• Navigate multiple systems, such as Intake Self Service and insurance portals to determine eligibility and obtain authorization  
• Maintain detailed patient, caregiver, and external stakeholders' case notes. · Focus on the growth of FreedomCare population by enrolling each case with interest  
• Adhere to HIPAA guidelines 

Our ideal candidate will possess:

• Experience in managing a high volume of inbound and outbound calls  
• A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience 
• Ability to articulate case statuses through detailed notes on salesforce 
• Ability to resolve issues over the telephone with eager clients comfortably 
• Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues  

Nice-to-Haves: 

• 2+ years of relevant experience in a similar position is preferred  
• Bilingual in Spanish, or other languages desired  
• Salesforce proficiency
  
  

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. 
#INDHV

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Registered Nurse (RN) for our team in Colorado.

This is a field-based position that will include fieldwork throughout the Denver and supporting counties. Monday through Friday 8AM to 5PM WEEKENDS OFF!

Department & Position Overview: 

Adult Foster Care is a caregiving arrangement in which a patient lives with a principal caregiver who provides daily support based on the patient's daily care needs. The goal of this service is to provide necessary care while fostering and emphasizing the patient’s independence in a home environment that will provide them with a range of care options as their needs evolve. The service is designed to provide options for alternative long-term care to persons who meet nursing facility-level care needs while preserving the dignity, self-respect, and privacy of the patient.  

In this position, as a Registered Nurse, you will perform clinical evaluations in the home of the Adult Foster Care member to assess the needs of the patient to ensure appropriate measures are provided for enrollment, development of service plan and ongoing compliance. You will also conduct monthly visits with members who are On Care with FreedomCare to ensure they are receiving quality service and address any changes in their condition. 

Every Day You Will:

• Provides support to the caregiver and member, and reviews services according to scope of Adult Foster Care. 
• Respects client and employee rights and privacy, ensure the security of protected information, practices in an ethical manner and is compliant to the agency’s compliance program and privacy policy. 
• Follows the FreedomCare’s clinical policy and procedures. 
• Assesses and regularly reassess the client’s needs and their PCP summary form, treatment and education and communicates any changes to the member’s PCP. 
• Develops implements, evaluates, revises, and provides input to the client’s plan of care to include the physician’s plan of treatment, and problem list. Provides instruction of care to Caregiver according to the plan of care. 
• Completes all client documentation, to include written records, reports, and notes in accordance with agency policy and procedure following client visits or contacts in an accurate, timely, complete, concise and legible manner. 
• Actively coordinates the care of the client through communication and written documentation to the physician, RN and Program Director, other disciplines involved in the client’s care and community resources. 
• Interprets the philosophy and objectives of the agency to clients, families, and others. 
• Performs other job-related duties as may be required or directed by the supervisor. 

Ideal Candidate Will Possess:

• Registered Nurse licensed by Colorado Board of Registration in Nursing 
• Minimum of 2 years clinical experience, 1 year of experience with elders or adults with disabilities  
• Bilingual in Spanish is a plus 
• Experience with CRM (Salesforce is a plus) 
• Valid driver’s license with an insured vehicle for travel within the state 
• Strong communication and interpersonal skills
• Problem-solving and decision-making abilities 
• Organizational and multitasking skills
• Excellent communication, critical thinking, and organizational skills
• Self-motivated  
• Able to thrive in a fast-paced start-up environment  

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

 At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDLV