Pippen Health, the virtual medicine practice affiliated with Found, is looking for registered dietitians (RDs) to join their team of care providers dedicated to delivering high-quality, patient-centric care. Found’s platform integrates leading weight management clinical practice with innovative technology to provide holistic support for patients during their health journeys. Led by Dr. Rekha Kumar, a leader in obesity medicine, Found's program brings a more personalized, supportive, and hands-on approach to obesity care than other telemedicine companies. 

You will get to be an early part of Found’s newest offering, expanding RD services and personalized nutritional coaching and support to members with insurance primarily through synchronous consultations. Consultations include health assessments, lab screenings, management of diagnoses related to obesity, documentation, & follow-up care for patients. Alongside our clinical prescribing and member support team, you will provide ongoing support to patients as they navigate their weight care journey, including managing medication side effects, changing nutrition treatment plans based on changes in patient’s health, weight loss progress, &/or insurance coverage. Best efforts are made to maintain continuity of care between patient & clinician to develop long-term relationships.

Providers at Found are passionate about increasing access, improving health outcomes, and delivering an excellent experience to patients at the cutting edge of weight management and obesity care. The ideal candidate would be a technologically-savvy, life-long learner who has independent practice experience in obesity medicine and telemedicine (synchronous and asynchronous). 

Research shows that addressing weight health reduces the long-term risk of diabetes, heart disease, and some forms of cancer. Found believes in giving members tools that will help them add years to their lives and reach their goals. Because weight care is not just what you've lost, it's about what you've Found. 

Key Responsibilities

• Conduct synchronous nutrition counseling sessions with patients (60min initial and 30min followup) to support their individual medication assisted weight loss journeys.
• Proactively manage common GLP-1 and AOMs side effects (nausea, constipation, reflux, reduced appetite, risk of lean-mass loss) through personalized nutrition strategies that preserve muscle mass, support adequate protein and fiber intake, and enable sustainable weight loss.
• Apply evidence-based behavior change techniques (motivational interviewing, SMART goal-setting, CBT-informed coaching) to build self-efficacy and long-term lifestyle change.
• Adapt care plans in response to changes in medication or dosing, insurance coverage, weight-loss plateaus, or evolving patient goals, in partnership with the prescribing clinician.
• Followup with patients via asynchronous messaging to address questions
• Coordinate care with Found clinicians, and member support team leveraging Found’s internal EMR provider messaging function.
• Serve patients with high standards of personal and professional integrity and ethics, with the ability to practice a high level of confidentiality.
• Complete session documentation (including ADIME notes, patient communication, and care team follow-up messages) in a timely manner for processing and reporting.
• Leverage Found’s technology platform to keep patients engaged in their care journey between sessions.
• Stay up to date on current nutrition topics.

Qualifications:

• RD/RDN credentialed with the CDR (active and in good standing)
• Licensed in multiple states, including some combination of: NY, IN, CA, PA, NC, GA, TX, SC, MD, OH, CT, MA, HI, SD or MT. Candidates with licensure in additional states are welcome to apply. Active NPI required.
• At least 2 years of independent practice experience, preferably in obesity medicine, cardiometabolic disease, or medication-assisted weight loss
• Previous telemedicine experience
• Strong and empathetic oral and written communication skills
• Ability to adapt and remain agile, while helping to improve our ability to deliver care
• Obesity medicine experience and/or certification preferred
• Please note that you must be authorized to work and physically based in the U.S. for this position
• Proficiency with EMR documentation (ADIME notes) and secure provider-to-patient messaging; comfort learning new clinical software quickly
• Reliable high-speed internet and a private, HIPAA-compliant workspace with a professional-quality webcam and headset
• Active professional liability (malpractice) insurance, or willingness to obtain coverage prior to start

Preferred Qualifications:

• Board Certified Specialist in Obesity and Weight Management (CSOWM) through CDR, or equivalent obesity medicine credentialing
• Direct experience supporting patients on GLP-1 receptor agonists (e.g., semaglutide, tirzepatide, liraglutide) or other anti-obesity medications (AOMs), including nutrition strategies to preserve lean mass and manage GI side effects
• Training in motivational interviewing, cognitive behavioral techniques, or the Transtheoretical Model of Change
• Master’s degree in nutrition, public health, or a related clinical field
• Bilingual English/Spanish (or other additional languages)

Position: This is a 1099 contract role 

About Found

Found is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.

The role

Lifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our Senior Lifecycle Marketing Manager, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.

This is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.

What you'll do

• Own pre-purchase lifecycle. Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.
• Build it yourself. You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.
• Set up the measurement framework. Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.
• Ship faster with AI. Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.
• Partner across the business. Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.
• Run compliant, segmented journeys. Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.
• Phase in post-purchase. In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.

What success looks like

• 90 days: Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.
• 6 months: Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.
• 12 months: Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.

You might be a fit if you have

• 5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution
• Expert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop
• A track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)
• Strong writing and editing instincts; you brief designers and copywriters and make their work sharper
• Active, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow
• Comfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance
• Analytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL
• Startup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions

Bonus points

• GLP-1, weight-loss, or metabolic health category experience
• You've taken a lifecycle program from an agency back in-house
• Deliverability / sender reputation expertise

Position Overview

Found Health is seeking a strategic and experienced Medical Director to lead clinical innovation and clinical practice for our virtual platform. This role is the primary architect of our clinical offerings, bridging the gap between high-level strategy, product execution, and provider enablement. Partnering closely with our Chief Medical Officer, Dr. Rekha Kumar, the Medical Director ensures that our clinical expansion and care delivery remains high-quality, safe, and aligned with cutting-edge medical standards.

This person will oversee the Associate Medical Director, Clinical Leads, and work closely with our Head of Operations.

Key Responsibilities

1. Clinical Strategy 

• Strategic Roadmap: Lead the exploration, prioritization, and development of new metabolic health offerings and longevity protocols.
• Governance & Regulatory: Serve as the clinical source of truth for Legal and Compliance regarding company and practice matters.
• Advisory Collaboration: Partner closely with the CEO, the Chief Medical Officer, the Executive Leadership Team (ELT) and Medical Advisors to align clinical innovation with organizational goals.
• External Partnerships: Evaluate and maintain high-level clinical relationships with external partners, such as pharmacies, diagnostics and care solutions that are or will be part of the formulary and care protocols of Found Health.

2. Clinical Design 

• Design: Generate clinical perspective documents to guide new offerings.
• Quality Frameworks: Ensure all clinical designs maintain high standards of care and medical safety while enabling a seamless user experience.
• Strategic Partnership: Provide the "clinical blueprint" for the Product team, while collaborating with the AMD and Clinical Ops Lead on the implementation of technical requirements.
• Productization of the clinical protocol: Evolve Found training programs for clinicians to ensure they can deliver differentiated, consistent, and high quality care to our patients. Partner closely with the Product team to lower barriers to access and find creative ways to deliver a delightful user experience.

3. Guidelines & Quality Oversight

Collaborate with the Associate Medical Director, who oversees the implementation of protocols for medical practice associated with Found Health and Head of Operations, who is responsible for provider productivity and marketplace metrics.  

• Clinical Standards: Accountable for creation and adoption of all Clinical Practice Guidelines (CGLs).
• Practice Performance: Accountable for performance of all clinicians, ensuring the delivery of a high-quality standardized care experience to all patients, adherence to Found company and clinical guidelines, and maintaining a high quality, cost effective practice in line with industry standards.
• Supervision: Oversee the Associate Medical Director in their management of Clinical Quality (e.g., chart audits) and the creation of provider education.
• Adoption: Drive the overall practice-wide adoption of clinical guidelines and protocols.

Qualifications & Experience

• Medical Degree: MD or DO with active board certification in a relevant field.
• Metabolic Health and Longevity Expertise: Strong background or interest in longevity medicine and metabolic health is highly preferred.
• Clinical Leadership: Minimum of 7 years of clinical experience, with significant time spent in a leadership role within a technology-enabled, virtual-first direct pay and insurance-based practice.
• Visionary Mindset: Ability to translate complex medical concepts into clear strategic plans that can be executed by product and operational teams, and ability to collaborate in a very open and productive way with cross-functional teams.
• Innovation-driven: Excitement to operate in a constantly evolving, fast-pace space, and to innovate putting the patient at the center of the experience.

The Opportunity

Social engagement, social strategy, community listening, and ambassador-driven content are key drivers of member retention, trust, and brand advocacy at Found. This role will lead a proactive, insight-driven approach to social community management and strategy, helping Found plan, execute, and generate content that resonates with members where they live online. Reporting to the Director, Community, Creators & Partnerships, you'll shape Found’s social presence, define social strategy, oversee ambassador programs, and amplify authentic member voices across platforms..

What You'll Do

Social Community Monitoring & Engagement

• Lead the creation and execution of social content strategies that drive engagement, advocacy, and growth across Instagram, TikTok, Reddit, and other priority channels.
• Collaborate with marketing and creative teams to conceptualize, produce, and publish compelling social content that resonates with Found’s community.
• Proactively monitor social conversations, responding to comments, DMs, and mentions in a timely, on-brand, and compliant way to keep content relevant and engaging.
• Identify trending topics, sentiment shifts, and emerging narratives to inform content ideation, campaign planning, and social strategy.
• Surface and amplify member success stories, testimonials, and organic advocacy through original posts, repurposed content, and creative storytelling formats.
• Maintain and evolve social voice and content guidelines to ensure consistency, authenticity, and community resonance across platforms.

Escalation & Cross-Functional Insight Sharing

• Support escalation protocols for issues requiring support, clinical, or PR response
• Regularly share community insights with Product, Clinical, and Marketing teams to inform roadmap and messaging
• Flag early indicators of potential reputation issues or emerging crises to marketing leadership
• Partner with the Member Experience team to ensure handoffs are seamless and member experience is protected
• Track review volume, sentiment trends, and escalation patterns across platforms

Creator & Ambassador Engagement

• Support day-to-day communication and relationship management with Found's creator and ambassador network, in close coordination with Found's creator agency
• Coordinate content approvals, asset sharing, and campaign participation for creator partners
• Serve as an internal point of contact for agency workflows, ensuring briefs, timelines, and deliverables stay on track
• Help maintain a pipeline of community-sourced voices who can authentically represent the Found experience

Required Experience & Skills

• 3+ years of experience in social media management, community management, or a related role
• Deep familiarity with Instagram, TikTok, and Reddit community norms, tone, and best practices
• Familiarity with social listening tools (Sprout Social, Brandwatch, or similar)
• Strong written communication skills with the ability to adapt voice across contexts and platforms
• Experience managing creators or ambassadors and coordinating campaigns across multiple platforms.
• Experience managing online community moderation, including de-escalation and policy enforcement
• Proficiency with social media management and listening tools (Sprout Social or similar), with experience tracking and reporting on community KPIs including engagement rate, response time, sentiment, and follower growth
• Comfort working in regulated or sensitive environments requiring clinical and compliance awareness
• Highly organized with strong attention to detail and the ability to manage high-volume, fast-moving workflows
• Collaborative mindset with experience interfacing across marketing, support, and product teams

Preferred Qualifications

• Experience in healthcare, wellness, or another sensitive consumer category
• Background supporting creator or influencer engagement programs
• Interest in leveraging AI tools to enhance community workflows, sentiment analysis, reporting efficiency, and response drafting
• Understanding of escalation frameworks and cross-functional triage protocols
• Genuine passion for community building and member advocacy
• Comfort with ambiguity and a bias toward initiative in a fast-paced, evolving environment

The Opportunity

The Marketing Creative Operations & Design Manager will serve as the connective tissue between strategy and execution across Found's marketing creative output. This role owns creative intake, trafficking, and rapid-turn design support—enabling the team to move faster, test more, and maintain a consistent brand presence across every channel. Reporting to the Senior Director of Brand Marketing & Communications, you'll partner closely with the wider marketing team and our agencies to improve quality and raise our overall creative velocity.

What You'll Do

Creative Operations & Project Management

• Own the end-to-end creative intake and prioritization process across all marketing requests
• Build and maintain trafficking workflows to coordinate deliverables across agencies and freelancers
• Establish clear briefing standards, timelines, and feedback loops to reduce revision cycles
• Track creative project status and proactively surface blockers to marketing leadership
• Develop and iterate on systems that improve team-wide visibility into creative pipeline

In-House Design Support

• Provide rapid-turn design execution across channel needs
• Produce high-quality assets including social graphics, email templates, and landing page visuals
• Comfortable leveraging AI tools to accelerate and scale creative production
• Maintain and evolve a scalable asset library and design template system for internal use
• Improve testing velocity by reducing reliance on external creative turnaround for iterative content

Brand Consistency & Quality Control

• Serve as a brand guardian, reviewing assets across teams to ensure visual and tonal alignment and compliance
• Maintain and update brand guidelines documentation as the visual identity evolves
• Audit creative output across agencies and freelancers, providing actionable feedback to close gaps
• Partner with marketing leadership to codify standards for new channels and formats

Agency & Freelancer Coordination

• Manage day-to-day relationships with agencies and freelance designers
• Oversee onboarding, scoping, and performance tracking for external creative partners
• Ensure external partners are briefed efficiently and delivering against timelines and quality standards
• Identify opportunities to reduce external dependency over time by building internal capability

Required Experience & Skills

• 5+ years of experience in creative operations, in-house design, or a hybrid marketing/design role
• Strong hands-on design skills with proficiency in Figma, Canva, Adobe Creative Suite, or equivalent tools
• Demonstrated experience managing creative workflows across internal teams and external vendors
• Ability to produce polished, on-brand assets across digital formats quickly and independently
• Strong project management instincts with experience tracking multiple concurrent workstreams
• Exceptional attention to detail and commitment to brand consistency across touchpoints
• Clear communicator who can give and receive creative feedback constructively

Preferred Qualifications

• Experience in healthcare, consumer tech, or another regulated industry
• Familiarity with project management tools (Notion or similar)
• Experience scaling creative operations in a high-growth environment
• Understanding of performance marketing principles and how creative connects to testing strategy
• Self-starter comfortable building systems from scratch and improving processes over time
• Genuine interest in how technology can make quality healthcare more accessible

The Opportunity

We’re hiring a Growth Marketing Manager to own core levers of Found’s consumer growth engine.

This is a high-impact, cross-functional role at the intersection of paid acquisition, creative strategy, lifecycle, and conversion optimization. You’ll be responsible for improving CAC, payback, and member growth across the funnel, working closely with agencies, internal teams, and leadership. In your first 6–12 months, success in this role means improving CAC efficiency, increasing lead-to-conversion rates, and launching new creative and channel strategies that drive measurable member growth.

You’ll report directly to the VP of Strategy, BizOps & Growth and help define how Found acquires and converts hundreds of thousands of future members.

What You'll Own

• Paid acquisition performance across Meta, Google, TikTok, and emerging channels, in partnership with agency teams.
• Channel-level creative performance, identifying opportunities (e.g., new formats, messaging angles, and creator concepts), briefing test assets, and scaling high-performing variations in collaboration with agency & brand teammates.
• End-to-end funnel optimization from first touch → lead → conversion → reactivation.
• Lifecycle marketing strategy for pre-purchase nurture and churned-member reactivation.
• Experimentation roadmap across channels, creative, landing pages, and lifecycle flows.
• Core growth metrics, including CAC, payback, conversion rate, and channel-level efficiency.

What You'll Do

• Set and execute paid media strategies aligned to growth and unit-economics targets.
• Analyze attribution, conversion, and cohort data to identify incremental growth opportunities.
• Partner with creative, product, and agency teams to develop high-performing ad concepts and landing experiences.
• Build and prioritize testing roadmaps across channels, creatives, and lifecycle flows.
• Improve lead-to-conversion performance through better segmentation, messaging, and automation.
• Identify and test new channels, partners, and growth initiatives.

Required Experience & Skills

• 4+ years of experience in growth or performance marketing roles with direct ownership of CAC, conversion, or revenue targets.
• Track record improving CAC, conversion rate, or payback at a high-growth consumer or healthcare company.
• Hands-on experience with major paid channels (Meta, Google, TikTok)
• Experience working with agencies or external partners.
• Strong analytical mindset; comfortable using data to make decisions.
• Ability to operate autonomously in fast-paced, ambiguous environments.
• Bias toward action; comfortable launching tests quickly and iterating based on data.

Preferred Qualifications

• Healthcare or other regulated-industry experience.
• Creator or influencer marketing experience.
• Lifecycle or CRM marketing experience.
• Experience using AI tools to improve marketing workflows.
• Former founders or early-stage startup operators encouraged.