About The Role

The Groups Coordinator supports the growth of Fora’s group business by managing the operational backbone of training, events, and advisor-facing programming. This role is central to ensuring that group-related education, partner activations, and internal initiatives run smoothly, are well-organized, and scale effectively as the business grows.

As group travel becomes an increasingly strategic focus at Fora, this role will help bring structure and consistency to how we plan and execute training, manage registrations, coordinate partners and sponsors, and maintain key systems like Cvent. The Coordinator will work cross-functionally with internal teams, advisors, partners, and contractors to deliver a seamless experience across all group-related programming.

This is a highly operational, detail-oriented role ideal for someone who thrives in fast-paced environments, enjoys managing multiple moving pieces, and is excited to improve efficiency and advisor experience.

Key Responsibilities

• Manage and maintain the Groups training and events calendar, ensuring accuracy, visibility, and alignment across teams.
• Coordinate logistics for trainings, webinars, and events, including scheduling, materials, communications, and follow-ups.
• Own event registration workflows, including setup, tracking, reporting, and attendee communication.
• Manage and support Cvent for registration, RFP management and reporting.
• Coordinate sponsor and partner participation across events, including deliverables, timelines, and communications.
• Support execution of group-focused programs, including advisor trainings, intensives, and partner activations.
• Track and report on event performance, attendance, and engagement metrics.
• Coordinate and manage group leads within HubSpot, ensuring accurate data entry, routing, and tracking across advisor assignments.
• Identify opportunities to improve workflows, systems, and processes related to group programming and operations.
• Contribute to building scalable infrastructure for Fora’s growing group business.

Requirements

• Bachelor’s degree in Marketing, Business, Hospitality, Communications, or a related field
• 1–3 years of experience in operations, events, hospitality, training coordination, or a related field
• Strong organizational skills with the ability to manage multiple projects, timelines, and stakeholders simultaneously
• Exceptional attention to detail and ability to execute with precision
• Excellent written and verbal communication skills
• Experience managing event logistics, registration systems, or training programs
• Comfort working with tools such as Google Workspace, Cvent (or similar), CRM systems, and project management platforms
• Ability to work independently, prioritize effectively, and keep projects moving in a fast-paced environment
• Strong problem-solving mindset with a focus on improving systems and processes
• Must be authorized to work in the US and based in NYC or willing to relocate

Strongly Preferred

• Background in travel, hospitality, or group/event planning
• Experience working with sponsors, partners, or external stakeholders
• Familiarity with training or educational program coordination
• Interest in group travel, meetings, and events

Compensation

Compensation for this role varies based on experience, with an indicative range of $70K–$85K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views. 

Job Overview:

We’re looking for a Flight Desk Associate to join our growing Flight Desk team. In this role, you will play a critical part in supporting our travel advisors by managing day-to-day flight operations and handling complex air travel requests. You’ll collaborate closely with advisors to ensure travelers receive timely, accurate, and seamless flight support from booking through completion.

Key Responsibilities:

• Provide tailored flight options based on advisor and client preferences
• Manage flight-related inquiries, requests, and issue resolution
• Book, ticket, refund, and process voluntary/involuntary changes using Sabre (cryptic mode)
• Issue and redeem MCOs (Miscellaneous Charges Orders)
• Monitor and action ticketing and schedule change queues
• Research aircraft types, seating configurations, and routing options
• Calculate commissions based on contracts and fare basis codes
• Respond to urgent or emergency support calls from advisors and/or clients
• Assist with additional ad hoc tasks as needed

Requirements:

• 3+ years of experience in a flight support, air desk, or similar role
• Strong, hands-on experience using Sabre in cryptic mode, including both manual and automated workflows
• High attention to detail with the ability to maintain accuracy in fast-paced, high-volume work
• Strong reading comprehension — able to quickly understand fare rules, airline policies, internal SOPs, and advisor emails/requests with minimal guidance
• Ability to follow detailed instructions accurately and consistently, especially in complex booking and ticketing scenarios
• Clear and professional written and verbal communication skills, with the ability to provide concise, accurate information via email and phone
• Ability to manage multiple tasks and priorities while meeting deadlines
• Comfortable working independently and navigating changing or ambiguous situations
• Must be available to work U.S. time zones and on weekends and holidays

Strongly Preferred

• Knowledge of business or private aviation
• Experience with Phase IV exchanges
• Familiarity with NDC bookings
• Proficiency in Google Workspace and Microsoft Office
• Experience with Front or similar customer communication platforms

Additional Details:

• Independent, full-time remote contractor role
• Starting hourly rate: $7–8 USD, depending on experience
• Performance-based increase after 3 months (up to +$2/hour)
• Contractors must provide their own equipment (laptop, stable internet, and backup connectivity)

Application Process
Shortlisted candidates will complete a live skills assessment focused on Sabre cryptic commands. We’re looking for individuals who are confident in navigating Sabre, including complex workflows.

About The Role

Fora is seeking a Director, Cruise Partnerships to lead and scale our cruise partner strategy during a period of meaningful growth. This role will own senior relationships with cruise line partners, define how preferred cruise partnerships are managed across tiers, and build a more strategic, consistent approach to supplier engagement, commercial planning, and partner marketing.

This leader will manage a small team across partnerships and marketing, bringing structure, prioritization, and accountability to how Fora engages cruise partners. The role will work closely with cruise operations, advisor support, and marketing to ensure partnerships translate into advisor value, adoption, and revenue growth.

This role is central to building a best in class cruise partnerships function and will help shape how the team evolves over time. Location is flexible, with regular travel expected for partner meetings, industry events, and Fora team gatherings.

Key Responsibilities

• Lead Fora’s cruise partnership strategy across key supplier relationships, with a focus on building senior executive level partnerships that drive long term value for advisors and the business.
• Manage and develop a small team spanning partnerships and partner marketing, setting clear priorities, operating rhythms, and performance expectations.
• Own and grow relationships with preferred cruise partners, including establishing account segmentation, defining partner tiers, and ensuring appropriate coverage and engagement across each segment.
• Negotiate commercial agreements, overrides, exclusive opportunities, marketing support, and other partnership terms in collaboration with internal stakeholders.
• Create a structured approach to supplier management, including meeting cadence, partner planning, and accountability for outcomes across the team.
• Partner closely with cruise operations leadership to ensure supplier strategy aligns with advisor needs, onboarding, training priorities, support trends, and platform adoption.
• Collaborate with marketing and cross functional partners to develop and execute partner marketing initiatives, including campaigns, sponsored opportunities, events, and other revenue generating programs.
• Act as the primary senior point of contact for cruise line executives, national accounts teams, and business development leaders across key partners.
• Represent Fora at key industry events and meetings, including major cruise and travel conferences, partner engagements, and internal company events where cruise presence is critical.
• Identify and scale new opportunities across partnerships, including preferred programs, advisor segmentation, HQ or hosted groups, and other cruise specific initiatives.

Requirements

• 8 to 10+ years of experience in cruise partnerships, supplier relations, national accounts, or business development within the cruise industry.
• Direct cruise industry experience is required, with a strong network across cruise lines and relevant travel distribution partners.
• Experience managing and developing teams, with the ability to set structure, coach team members, and drive consistent execution.
• Proven track record of owning senior external relationships and negotiating commercial partnerships that include revenue opportunities, marketing support, and amenities.
• Strong judgment in prioritizing accounts, balancing short term execution with long term relationship building, and introducing structure in a fast growing environment.
• Ability to work cross functionally with operations, advisor enablement, and marketing teams and translate partnership strategy into clear internal action.
• Excellent communication skills and executive presence, with the ability to build credibility internally and externally.
• Willingness to travel regularly for partner meetings, conferences, and team events.

Strongly Preferred

• Experience in a national accounts, regional sales, or business development role at a cruise line, or in a partnerships role at a host agency or consortia.
• Experience managing partnership driven marketing programs, events, or go to market initiatives tied to supplier relationships.
• Familiarity with advisor focused travel businesses, including host agency or consortia models.

Compensation

Compensation for this role varies based on experience, with an indicative range of $160K–$210K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views. Preference will be given to NYC-based candidates but this role is open to East Coast candidates willing to travel.

About The Role

The Cruise Operations Coordinator supports the growth of Fora’s cruise category by strengthening advisor support, improving internal workflows, and ensuring accurate, up-to-date cruise information across the platform. As cruise becomes an increasingly strategic part of the business, this role plays a key part in building structure, consistency, and scalable systems that empower advisors to confidently sell cruise. The Coordinator will help maintain partner information, support advisor education and training initiatives, manage operational processes, and continuously improve how cruise resources are organized and communicated. This is an operations-forward role ideal for someone who is highly organized, detail-oriented, systems-minded, and motivated by helping others succeed. A strong willingness to learn the cruise industry is essential.

Key Responsibilities

• Research cruise itineraries, pricing, and availability to support advisor recommendations
• Prepare and share curated sailing options and educational resources with advisors
• Monitor and manage advisor support queues, responding to inquiries in a timely and professional manner
• Maintain organized records of bookings, communications, and partner materials
• Gather, manage, and update cruise partner assets, resources, and internal documentation
• Assist with execution of cruise campaigns, trainings, webinars, and partner events
• Coordinate with advisors, cruise partners, and internal teams to ensure timely communication
• Identify opportunities to improve cruise workflows, tools, and processes as the business scales
• Contribute to building scalable processes that improve advisor experience and operational efficiency

Requirements

• Bachelor degree in Marketing, Business, Hospitality, Communications, or a related field
• 1-2 years of experience in operations, travel, hospitality, support, communications, or a related field
• Strong organizational skills with the ability to manage multiple projects, partners, and deadlines simultaneously
• High attention to detail and accuracy when handling data, assets, and documentation
• Excellent written communication skills for emails, partner correspondence, and marketing support
• Comfort working with digital tools such as Google Workspace, CRM systems, project management tools, and email marketing platforms
• Ability to work independently, keep projects moving, and prioritize effectively in a fast paced environment
• Strong problem-solving mindset with an interest in improving systems and processes
• Must be authorized to work in the US and based in NYC or willing to relocate

Strongly Preferred

• Experience in travel, hospitality, or cruise
• Familiarity with cruise booking processes or travel operations
• Curiosity about the cruise industry and a strong willingness to learn cruise products, terminology, and partner systems

Compensation

Compensation for this role varies based on experience, with an indicative range of $60K–$80K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.

Additional benefits include:

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.