We are seeking a Product Manager to join our in-house Agile team focused on our FinTech platform and users. Be part of our digital transformation with our industry-leading FinTech platform. Your ideas will be valued, your work will be impactful. 

In this role you will be responsible for building an end-to-end internal product development capability while fostering a culture of innovation for the company. Working closely with the CTO, VP of Engineering, Project Manager / Scrum Master, and functional leaders, you will evaluate and launch new product initiatives that leverage the company’s capabilities, fulfill a need in the marketplace, and create long-term economic value. You will refine the product and project roadmap and directly contribute to requirements elicitation, success criteria, KPI metrics, and prioritization. 

Key Deliverables: 

• Participatein the product management lifecycle including technical requirements, success criteria, product implementation, and launch. 
• Own and manage assigned product and project initiatives and issues/bugs, addressing prioritization and contentions.
• Work closely with Business, Product, and Technology stakeholders for prototyping, technical development, and delivery of products, ensuringnew ideasleverage the company’s proprietary technology platform. 
• Perform as Product Owner for Agile sprint delivery, managing requirements, acceptance criteria, stakeholder signoffs, and prioritization of user stories, bugs, and issues.
• Drive BAU operational enhancements, including analysis, issue prioritization, and ongoing requirements management.
• Own business requirements gathering and management throughout the Agile delivery lifecycle and convey requirements clearly to technical resources for implementation.
• Elicit, organize, and translate business-level and functional requirements while probing stakeholders to ensureappropriate detailand definition of success metrics. 
• Perform as Product Owner for a sprint and Scrum team, prioritizing and grooming the backlog based on Prioritization Committee decisions.
• Confirm interpretation of requirements with stakeholders followed by clear user story communication and clarification for technology teams.
• Develop and execute independent verification andvalidationtest cases and plans, including production-based operational acceptance testing. 
• Obtain level-of-effort estimates from development engineering teams, manage resourcing contentions, and communicate updates to the Project Prioritization Committee.
• Act as a liaison between key business stakeholders and technical resources.
• Partner closely with the Project Manager / Scrum Master.

Desired Skills & Experience: 

• Track record of delivering high-value products in a high-growth, fast-paced environment.
• Experience within financial services, FinTech, or technology-related industries; knowledge of the SMB customer and market is a plus.
• Experience driving business-centric product strategy,roadmapping, requirements management, and execution across a fast-moving organization.
• Diverse skill setdemonstratinga strategic mindset, attention to detail, cross-functional literacy, technology fluency, and financial proficiency. 
• Strong project management and leadership skills with the ability to direct cross-functional initiatives and influence senior stakeholders.
• Ownership mentality and accountability for driving business impact in a data-informed, experiment-driven product culture, ideally within SMB or consumer growth environments.

About Fora Financial 

Fora Financial is a technology-enabled leading provider of flexible financing to small and medium sized businesses. Since our inception in 2008, we have supported more than 55,000 merchants nationwide with over $4 billion of capital used for a variety of purposes, from funding everyday operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a business to receive a bank loan. 

Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment. 

While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. 

Equal Opportunity Statement 

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact fora.recruiting@forafinancial.com. 

We are seeking a Product Manager to join our in-house Agile team focused on our Fintech platform and users. Be part of our digital transformation with our industry leading FinTech platform. Your ideas will be valued, your work will be impactful.

In this role you will be responsible for building an end-to-end internal product development capability while fostering a culture of innovation for the company. Working closely with the CTO, VP of Engineering, Project Manager/Scrum master, and functional leaders, you will be tasked with evaluating and launching new product initiatives that leverage the company’s capabilities, fulfill a need in the marketplace, and ultimately create long-term economic value. You will refine the product/project roadmap and services offered to the small business community. You will directly contribute and be responsible for requirements elicitation, success criteria, KPI metrics, and prioritization. Let’s jointly challenge norms and disrupt for new levels of success!

Key Deliverables:
• Participate in product management lifecycle process including technical requirements, success criteria, product implementation and launch.
• Own and manage assigned product/project initiatives and issues/bugs addressing prioritization as well as any contentions.
• Works closely with Business, Product, and Technology stakeholders for prototyping and technical development and delivery of products, understanding how new product ideas will leverage the capabilities of the company’s proprietary technology platform.
• Perform as Product Owner for Agile Sprint delivery, managing requirements, acceptance criteria, stakeholder signoffs, and prioritization of user stories as well as bugs/issues.
• Responsible for BAU Ops enhancements, analysis, issues prioritization as well as requirements management.
• Responsible for business requirements gathering/management, throughout the entire agile delivery lifecycle, and conveying to technical resources for implementation.
• Involved with elicitation, organization, translation, of both business level and functional requirements. Probing and challenging stakeholders to get to the right level of detail including identification of success criteria metrics.
• Perform as product owner for a Sprint and Scrum team, prioritizing and managing backlog and grooming based upon Prioritization Committee decisions.
• Confirm interpretation of requirements with stakeholders followed by user story communication and clarification for technology stakeholders.
• Development and execution of independent verification and validation test cases and plans, as well as production-based operational acceptance testing.
• Obtain Level of effort estimate from development engineering team, any resourcing contention, and communicate to Project Prioritization Committee.
• Act as a liaison between key business stakeholders and technical resources.
• Partner closely with project manager/scrum master.

Desired Skills & Experience:
• Track record of delivering high value products in a high growth, fast paced environment.
• Experience within financial services, FinTech, or technology related industries is preferred. Knowledge of the SMB customer/market is a plus.
• Experience driving business centric product strategy, road-mapping, requirements management, and execution across a fast-moving organization.
• Diverse skill set demonstrating a big picture, strategic mindset, attention to detail, literacy across business functions, technology savvy, and financial proficiency.
• Strong project management and leaderships skills, the ability to direct cross-functional initiatives at the management level, and comfort interacting with/influencing senior stakeholders.
• Ownership mentality and accountability for driving business impact, in a data-informed, experiment-driven product culture, ideally in SMB or Consumer Growth.

Base Salary Range: $130,000-$150,000

Our Commitment to Inclusion 

We know that confidence gaps and imposter syndrome can get in the way of meeting amazing candidates. Please apply even if you don’t meet every single listed qualification. If you’re excited about Fora’s mission and believe you can make an impact, we want to hear from you. 

We welcome candidates from all backgrounds — whether you’re self-taught, a career changer, a military veteran, a bootcamp graduate, returning to the workforce after caregiving, or a former founder. 

The Benefits of Working for Fora Financial: 

• A good work/life balance 

• Medical, Dental, Vision Coverage 

• 401K Match 

• Life Insurance at No Cost to Employees 

• Generous Time Off Plan Including Rollover Vacation Days 

• Commuter Benefits 

• Health Care and Dependent Care Flexible Spending 

• Opportunity for Advancement 

• Year End Bonus Eligibility  

About Fora Financial 

Fora Financial is a technology-enabled leading provider of flexible financing to small and medium sized businesses. Since our inception in 2008, we have supported more than 55,000 merchants nationwide with over $4 billion of capital used for a variety of purposes, from funding everyday operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a business to receive a bank loan. 

Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment. 

While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. 

Equal Opportunity Statement 

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact fora.recruiting@forafinancial.com. 

Junior Paralegal

Position Summary

This position reports to the Legal Operations Manager and is part of the Legal and Compliance Department where initiative, enthusiasm, and collaboration are critical.  Our primary focus is on helping protect the company against undue risk exposure. The Junior Paralegal will handle a variety of litigation and collections matters and support the department’s overall legal and compliance objectives.

A Day in the Life of a Junior Paralegal

• Supporting collection attorneys in resolving disputed accounts, including facilitating communications and document support
• Tracking escalated collection accounts and litigation dockets
• Preparing and filing pleadings, motions, and other court documents
• Coordinate with internal and outside counsel litigation teams on case files, docketing, court filings, and discovery requests
• Assisting with discovery requests, subpoenas, and other legal inquiries
• Providing administrative support to the Legal department

 What You Have

• Bachelor's degree with a minimum of 1 to 2 years of experience, preferably at a significant law firm, within an in-house legal department, and/or as collections paralegal in the financial services industry (commercial lending or alternative finance experience, a plus).
• Strong Organization skills
• Experience in managing numerous accounts and/or litigations
• Superior written and verbal communication skills
• Skill in handling evolving priorities in a dynamic environment in a thoughtful and practical manner.
• Ability to relate well to co-workers and build effective business partnerships.

 The Benefits of Working for Fora Financial:

• A good work/life balance
• Medical, Dental, Vision Coverage
• 401K Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Commuter Benefits
• Health Care and Dependent Care Flexible Spending

As a Renewals Account Executive, the goal of your role is to oversee client renewals, discover growth opportunities, and ensure high customer satisfaction. Using a consultative approach and active listening skills, you will gain knowledge of each business’s unique challenges and needs, working across a group of lenders, including Fora Financial to offer the most appropriate financing solution available to generate Renewal business from our past and current small business customers.

A Day in the Life of a Renewals Account Executive:

• You will work with our existing customer base speaking with business owners and their representatives to align their needs for capital with the appropriate financing option(s)
• You will receive and cultivate your own book of business (i.e., no cold calling), communicating with merchants throughout the day to gather information and utilize Salesforce to organize and update those interactions  
• You will collaborate with a team of experienced sales leaders, learning and evolving a core set of sales strategies and techniques through ongoing training and development

The Benefits of Working for Fora Financial:

• Opportunity for Advancement
• Medical, Dental, Vision Coverage
• 401k Plan with Company Match
• Gym Reimbursement for Employees on Medical Plans
• Life Insurance at No Cost to Employees
• Generous Time Off Plan
• Flexible Spending and Commuter Benefits

Fora Financial is an Equal Opportunity Employer

Position Summary

Our Servicing Specialists are responsible for maintaining our active client portfolio, servicing programs to expected performance pace. They are experts at tackling high volumes of inbound & outbound calls/emails, reviewing, and actioning daily reports, as well as being maniacally focused on reducing / preventing aging. Our Servicing Specialists are effective at differentiating performing vs. non-performing assets and targeting their efforts to drive expected pace within the performing segment and directing distressed assets to the appropriate area of the portfolio. Supports the C&S department & leadership personnel, as well as legal team(s) with varying assignments to ensure quality client service.

**This role is not eligible for visa sponsorship. All applicants must be authorized to work for any employer in the US.

Competitive Base Salary- $55,000 - $60,000 based on experience

Key Responsibilities:
• Handle primarily non-derogatory ACH return files & accountable for reducing delinquencies by coordinating replacement payments or resubmissions
• Monitor and verify client account balances/available funds for ACH clearance with a results driven focus; utilize and extend alternative methods to drive replacement payment(s)
• Coordinate and process make up arrangement/plans; properly execute plans within the servicing platform to maintain pace, as well as reduce aging
• Update system of record with above average written communication skills
• Review and respond to customer inquiries with same day completion/resolution rates
• Communicate with clients using professional business acumen and etiquette
• Organize daily inventory and ensure responsibilities are executed within required timelines/SLAs
• Partner with our business development partners and sales teams, maintaining on-going communication and relevant case status updates

Additional Responsibilities (not limited to):
• Assist with team projects as requested
• Provide primary and backup coverage on processes as needed
• Other duties assigned

Requirements:
• Minimum 3 years of experience in a phone-based contact center environment working Credit/Collections, Billing, Sales and/or Customer Service
• Strong understanding of Collections processes and results driven
• Negotiation and effective communication skills, both verbal and written
• Bachelor’s degree preferred
• Bi-lingual / Spanish preferred

The Benefits of Working for Fora Financial:
• A good work/life balance
• Medical, Dental, Vision Coverage
• 401K Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Commuter Benefits
• Health Care and Dependent Care Flexible Spending
• Hybrid working model
• Base Salary + Commission Plan

Fora Financial is a leading provider of flexible financing to US businesses. Since our inception in 2008, we have supported more than 55,000 businesses nationwide approaching $5 billion of capital distributed for purposes ranging from operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial delivers capital via a streamlined process that can be completed in as little as 24 hours, compared to the weeks or even months it usually takes for a business to receive a bank loan.

Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact fora.recruiting@forafinancial.com. 

What You’ll Do as a Strategic Partnerships Manager:

• Acquire new strategic & referral partners and their clients by closing Junior Debt facilities ranging from $100k to $3m+
• Identify & forge new partnerships & alliances; attend events, research, A/B testing, & creative outreach
• Manage inbound prospective partnership requests, qualify and conduct due diligence
• Engage actively in industry events, conferences and forums to strengthen Fora’s reach and brand
• Maintain and expand existing relationships across Fora's partner network
• Work directly with Fora’s leaders to evolve Fora’s capital product offerings and business processes
• Collaborate with UW, Marketing & Customer Success to execute strategic business initiatives
  
  

What We’re Looking For:

• 3+ years in sales or business development; financial services and/or commercial lending, a current network of referral partners is a strong plus!
• Demonstrated track record to self-generate & close transactions – a true “hunter”
• Financial literacy and fluency – able to interpret and leverage financial statements
• Strong written and verbal communication, analytical, and listening skills with an approach focused on win-win outcomes
• Astute sense of urgency with a partner first mentality
• Humility & altruism; showcase vulnerability to support personal and team growth
• Comfort establishing relationships remotely via zoom, phone and email
• Ability to work independently and multi-task without supervision
• Ability to travel to markets and sales meetings as appropriate, 15-30%
  
  

Compensation & Perks:

• Attractive company subsidized Medical, Dental and Vision plans with leading insurance providers
• 401K Plan with Company Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Health Care and Dependent Care Flexible Spending
• Hybrid or remote working model
• Base Salary + Commission Plan. Targeted OTE up to $210K+
  
  

Fora Financial is a leading provider of flexible financing to US businesses. Since our inception in 2008, we have supported more than 55,000 businesses nationwide approaching $5 billion of capital distributed for purposes ranging from operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial delivers capital via a streamlined process that can be completed in as little as 24 hours, compared to the weeks or even months it usually takes for a business to receive a bank loan.

Over the past seventeen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.

We offer a competitive compensation package, growth potential, and a casual yet professional work environment. While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. If this sounds like an environment you would be passionate to work in – apply now!

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status under local, state, or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process, please contact fora.recruiting@forafinancial.com.