Join Our Flash Team as a Field Tech!

The Field Technician provides regional, on-site support for Flash customers within an assigned territory. In partnership with the Flash Support Services team, this role plays a critical, customer-facing part in delivering FlashParking solutions in the field. You will be responsible for installing, commissioning, testing, and supporting Flash equipment at client sites—ensuring all systems are fully functional, reliable, and meet project specifications prior to handoff.

Working closely with Project Managers, internal teams, and external partners, this role blends electrical and networking expertise with strong problem-solving and communication skills to deliver high-quality installations and uphold FlashParking’s commitment to excellence.

Location: Detroit, Michigan

Hours: 8 am-5 pm Mon-Fri

What You'll Do:

• Manage installations with guidance of the Project Manager - leveraging internal and partner relationships to fully understand the scope and nature of each assigned project as per the project manager. 
• Commission and test all aspects and functionality of Flash equipment after installation. 
• Service, troubleshoot, and resolve issues. 
• Exhibit strong professional business ethics, including: building and maintaining constructive working relationships, implementing proactive and concise communication,
• Acting as a resource to colleagues and engaging in collaborative thinking and problem-solving while demonstrating FlashParking’s core values.
• Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations. 
• Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope.
•  Occasional overnight travel (less than 10%). 

 What You Bring:

• General knowledge of LAN/WAN networks and associated components.
• General experience with low and high voltage wiring or commercial electrical knowledge. 
• Experience with troubleshooting methodologies & quality testing. 
• Parking experience
• Ability to understand Flash Parking software solutions, capabilities, and installations, including a solid understanding of FlashParking hardware and associated troubleshooting techniques.
• Ability to quickly learn and understand new hardware/electronic components. 
• Ability to work autonomously in an uncontrolled environment (parking garage). 
• General experience with low and high voltage wiring or commercial electrical knowledge. 
• Experience communicating with colleagues and customers in a technical support environment. 
• Comfortable using hand tools and a multimeter.
• Ability to use a personal computer and proficiency with other Microsoft Office applications

Qualifications:

• PARCS experience
• Access Control/CCTV experience
• CompTIA A+ certification a plus
• Network+ certification preferred
• Experience installing local networks and working with relays
• Strong written and verbal communication skills; Documentation skills  
• Amazing attention to detail 
• An “I’ve got this” attitude 
• Ability to read, write, speak, and understand the English language in a business environment
• A valid U.S. Driver’s License. 
• Bachelor’s Degree, Associate's Degree, or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred.

Pay Rate: $31.25-$40.00/hr

*Final salary will be determined based on the candidate's skills and experience level.

 Competitive Rewards Package includes:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development

Join our Regional Sales Team at a company disrupting the parking industry!

Join a team transforming the parking industry with the most advanced cloud-native PARCS (Parking Access & Revenue Control System) technology on the market. As a Regional Sales Manager, you will lead all field sales activity in your territory—spending time onsite with customers, building new relationships, and driving adoption of our end-to-end PARCS platform powered by modern AI and hardware.

This role is ideal for a high-energy, consultative seller who thrives in the field and is motivated by shaping the future of mobility and parking operations.

We are seeking candidates who are able to travel throughout Iowa, Nebraska, Wyoming, Montana, and Kansas to effectively meet with and manage accounts in these states

Travel: 80%, expect to be on-site 3-5 days a week. 

What You Will Do:

• Own and expand a defined regional territory through proactive, field-based selling and consistent onsite engagement with customers.
• Achieve and exceed quota-driving KPIs, building a healthy pipeline that converts to sustained revenue growth.
• Develop and execute a strategic go-to-market plan to penetrate and grow share within your territory.
• Develop, manage, and close end-to-end Parking Platform deal sales cycles: prospecting, qualifying, discovery, descope, negotiation, contracting, and handoff to implementation. Parking Platform includes our full ecosystem of parking equipment (PARCS System - Gates, cameras, Kiosks, SaaS software) and digital services (i.e. Express Pay). Anything for a parking garage. It can even include 3rd party for bumpers, painting (stripes), cleaning, etc.
• Structure commercially sound, mutually beneficial agreements that drive long-term customer value and profitability.
• Build strong relationships with property owners, operators, asset managers, and other key stakeholders.
• Prospect and generate new business while maintaining and expanding existing customer accounts.
• Conduct onsite visits, virtual meetings, and calls to uncover opportunities and support customer needs.
• Attend industry events, trade shows, and networking opportunities to represent our platform and expand market presence.
• Consistently meet or exceed sales objectives and quotas.
• Produce accurate monthly reports covering performance, forecasts, and projected bookings.
• Maintain up-to-date weekly activity and pipeline forecasts.

What You Bring:

• Hunter mentality
• Proven outside sales experience selling modern, disruptive technologies—preferably solutions that combine hardware + SaaS
• Strong ability to self-manage, prioritize, and lead multiple opportunities simultaneously.
• High performance mindset with exceptional execution, problem solving, and creativity.
• Proven track record of building lasting customer relationships (internal and external) and collaborating cross-functionally at all levels.
• Data-driven approach to managing pipeline and performance.
• Excellent communication, presentation skills, and customer engagement abilities.
• Detail-oriented, quality-focused, and committed to delivering exceptional customer experiences.

Qualifications:

• 3+ years of experience in outside sales or business development
• College Educated or a Military Background
• Technical aptitude and experience using CRM tools (Salesforce required) plus MS and Google productivity suites.
• Parking industry experience is a plus but not required—we welcome candidates from adjacent sectors (PropTech, access control, security, smart building, mobility, solar, etc.).

Salary: 

Base is $80,000+, based on skills and experience level.

OTE is $150,000 or higher! No Cap and accelerators in place.

Competitive Rewards Package includes:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development

Join Our Flash Team as a Manager, Support Services!

Flash is looking for a Manager, Support Services to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they can focus on the destination.

The Manager, Support Services is responsible for leading the Customer Service Representative (CSR) teams to ensure fast, accurate ticket triage, high-quality documentation, and exceptional customer experience. This role oversees frontline support operations, ensuring tickets are properly routed, documented, and handed off cleanly to next-level teams. The Manager, Support Services, is accountable for team performance, backlog health, and maintaining high standards in ticket handling and customer communication. The ideal candidate is a strong operational leader who drives accountability, coaching, and continuous improvement across frontline support processes.

At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!

Location: Santo Domingo, Dominican Republic; This is a hybrid position; Tuesday, Wednesday, and Thursday are on-site at our office in Metro Plaza; Monday and Friday are remote.

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Lead and manage the CSR day and overnight teams, including hiring, training, and performance management
• Drive same-day ticket triage (“ticket day trading”) to ensure fast and efficient routing of all cases
• Monitor and manage ticket backlog and SLA risks
• Enforce high standards for ticket hygiene and documentation quality, ensuring all required fields and notes are accurate and complete
• Ensure strong handoff discipline, with clear, actionable, and complete ticket documentation
• Monitor and improve customer experience (CSAT) across Freshdesk and Dialpad
• Ensure CSRs are active and available in Freshdesk and Dialpad to support proper routing and call handling
• Adjust and manage staffing to maintain appropriate coverage
• Conduct regular team meetings, coaching sessions, and 1:1s focused on performance, ticket quality, and development
• Track and report on key metrics, including triage timeliness, ticket quality, misroutes, and CSAT
• Provide weekly performance summaries to the Director of Support Services, including trends, risks, actions taken, and focus areas
• Partner with L1 and L2 leadership to align on expectations and improve cross-team efficiency
• Identify knowledge gaps and coordinate training to improve team performance
• Monitor Slack channels and other communication channels for trends, issues, and escalation signals
• Drive continuous improvement initiatives to enhance workflows, triage accuracy, and operational efficiency

 What You Bring:

• Strong ability to lead and manage frontline support teams in a fast-paced environment
• Deep understanding of ticket triage, routing, and support workflows across multiple tiers
• Ability to enforce high standards of documentation, accuracy, and accountability
• Strong communication skills with the ability to collaborate across teams and influence outcomes
• Experience with support tools such as Freshdesk, Dialpad, or similar ticketing and telephony systems
• Ability to analyze metrics and trends to drive performance improvements
• Highly organized, with the ability to manage multiple priorities and maintain focus on execution
• Demonstrates reliability, accountability, and a strong coaching mindset
• Ability to identify process gaps and implement improvements
• Commitment to delivering a high-quality customer experience through consistency and professionalism

Qualifications:

• Minimum of 3–5 years in a leadership role in a support or call center environment
• Bachelor's degree or equivalent education and experience preferred

 Company Benefits and Perks: 

• Hybrid role at our new office at Metro Plaza
• Legal Dominican benefits
• Supplemental Private Medical Insurance (HUMANO)
• Gym subsidy
• Meal subsidy 
• Competitive salary
• Annual vacation bonus

Join Our Flash Team as a Production Assembly Technician!

Flash is looking for a Production Assembly Technician to kit, assemble, and package quality electromechanical and mechanical products to fulfill inventory requirements and meet customer demands. As a Production Assembly Technician, you will work with other technicians to achieve production goals and ensure the work environment is organized and safe. In addition, you will help drive continuous improvement initiatives on the production floor.

Location: Dripping Springs Warehouse, Onsite

Shift: Mon-Fri 7 am-3:30 pm 

Travel: 0%

What You'll Do:

• Inventory parts and tools used in the assembly process
• Discern the quality of parts and materials used in production
• Assemble mechanical assemblies using electric screw drivers and hand tools as required
• Kit OEM components as part of a finished product
• Test and inspect finished products for defects
• Package and palletize finished products
• Follow verbal and written technical instructions, interpret engineering blueprints and technical terms
• Fill out work orders and serialization capturing forms.
• Work safely in a warehouse environment
• Keep a clean and well-maintained workspace

 What You Bring:

Technical Skills

• 6 months or more of experience performing mechanical assemblies using electric screw drivers and hand tools 
• 6 months or more of experience doing electromechanical assembly
• Ability to solder preferred
• Able to stand for long periods of time
• Able to work effectively in a dynamic environment with rapidly shifting and evolving priorities
• Thorough knowledge of Windows PC / Linux environments and associated components (preferred)
• Basic computer skills such as emailing, record keeping, ordering, inventory management and form filing
• Proficiency in Google Suite
• Forklift certification is preferred but not required. Employees may be trained and certified to operate a forklift; however, forklift operation will only be required after successful completion of company training and certification.
• Ability to lift up to 40 lbs, occasionally with assistance from another team member.

Soft Skills

• Strong communication skills
• Excellent time management
• Organizational skills

Qualifications:

• High School diploma or equivalent
• Familiarity with ISO9001 Quality standards
• Familiarity with 5S methodologies
• Familiarity with Kanban Systems

$20-$25 an hour 

Final salary will be determined based on the candidate's skills and experience level.

 Competitive Rewards Package includes:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development

Join Our Flash Team as a Client Services Representative in the Dominican Republic!

Flash is seeking a Client Services Representative who is passionate about delivering exceptional customer service. In this role, you will manage inbound calls and emails, assist with product-related questions, and resolve operational support issues — ensuring every client feels supported and valued. As a client-facing representative, you will play a key role in shaping the customer experience and representing Flash with professionalism and care in every interaction.

At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our Santo Domingo team, you’ll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!

Location: Distrito Nacional - Santo Domingo, Dominican Republic. This is a hybrid position that requires being on-site at our office located in Metro Plaza on Wednesday and Thursday. Remote work from home on Friday/Saturday/Sunday.

Schedule:  Wed - Sun 9 am - 6 pm CST. Follows Daylight Savings. 

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Provide remote applications support via email and phone.
• Assist customers with basic software and hardware troubleshooting.
• Accurately document customer interactions (calls, follow-ups, escalations, reporting) Flash ticketing system.
• Prioritize and manage customer inquiries to ensure the most urgent cases receive timely attention and service levels are consistently met.
• Escalate complex issues that cannot be resolved at the frontline, while providing clear documentation to enable faster resolution by the next support tier.
• Contribute to the client knowledge base by documenting common requests, incidents, resolutions, and work-arounds — helping both customers and teammates solve problems more efficiently. 

What You Bring:

Technical Skills

• Basic troubleshooting of software and hardware issues.
• Prior technical and customer support experience.
• Working knowledge of iOS and Windows PC environments and their components.
• Experience using ticketing systems.

Soft Skills

• Committed to delivering an outstanding customer experience as Flash’s frontline representative.
• Excellent problem-solving aptitude with strong analytical thinking.
• Naturally curious and driven to identify solutions.
• Collaborative, team-oriented mindset with clear communication skills.
• Able to work independently, stay focused, and deliver results.
• Business-level fluency in English and Spanish (written and spoken).
• Excited to learn new processes and suggest improvements.

Qualifications:

• 2+ years of customer service or technical support experience (technology, SaaS, or help desk preferred).
• Bilingual in Spanish and English (written and spoken, business-level).
• High School diploma or equivalent (higher education or certifications a plus).

 Company Benefits and Perks:

• Hybrid schedule at our new office in Metro Plaza.
• Private Medical Insurance (Humano) – supplemental coverage.
• Gym & Meal subsidies to support work–life balance.
• Competitive salary + annual base bonus.
• Vacation bonus and all legal Dominican benefits.

Software Development Engineer in Test 

Join Our Flash Team as a Software Development Engineer in Test (SDET) in the Dominican Republic!

Flash is seeking a highly skilled and motivated SDET to build scalable automated testing solutions that ensure high-quality software delivery. The SDET is an engineer first—responsible for designing, developing, and maintaining automated test frameworks, integrating quality into CI/CD pipelines, and partnering with development teams to prevent defects early in the software lifecycle.

This is not a traditional QA or automation role. We are seeking an engineer-first SDET who can design and build testing frameworks from the ground up, operate at the code level, and integrate quality deeply into the development lifecycle. You will work across the stack—UI, API, and database layers—to ensure scalable, high-quality software delivery.

This is a high-impact role with direct influence on product quality and engineering practices. You’ll have the opportunity to modernize legacy frameworks, introduce new technologies, and shape testing strategy and tools from the ground up. Working with cutting-edge tools—including AI-assisted development—you’ll be empowered to innovate, experiment, and drive meaningful change across the organization.

Location: Santo Domingo, Dominican Republic; Hybrid – 3 days in office (Tuesday - Thursday)

Travel: 0%

Language: Spoken and written fluency in English and Spanish required

What You'll Do:

• Design and build automated test frameworks and tools from scratch
• Develop and execute automated tests across UI, API, and database layers
• Integrate automated testing into CI/CD pipelines (GitHub Actions, Jenkins)
• Partner closely with Engineering, Product, and QE teams to define test strategies and improve quality early in the development cycle
• Review code and provide feedback to ensure testability and quality standards
• Identify defects, troubleshoot root causes, and collaborate on solutions
• Build and manage test environments, test data, and supporting infrastructure
• Contribute to performance and security testing efforts
• Leverage AI tools (e.g., GitHub Copilot, Gemini CLI) to improve development and testing efficiency
• Continuously evaluate and introduce new tools, frameworks, and best practices

 What You Bring:

Technical Skills

• 5+ years of experience in software development with a strong testing focus
• Strong programming skills in TypeScript and/or C# (Java acceptable; Python a plus)
• Proven experience building test frameworks from scratch
• Hands-on experience testing at the API and/or database layer
• Strong experience with relational databases (SQL, MSSQL, Oracle)
• Experience with UI test automation (Playwright preferred; Selenium or Appium acceptable)
• Experience with GitHub and CI/CD pipelines (GitHub Actions preferred; Jenkins acceptable)
• Experience working in AWS environments (preferred)
• Strong understanding of SDLC and Agile methodologies
• Exposure to mobile testing is a plus
• Experience with both RESTful and SOAP APIs is a plus
• Familiarity with Linux environments (in addition to Windows) is a plus
• Experience with AI-assisted development tools (e.g., GitHub Copilot, Microsoft Copilot, Gemini) is a plus

Soft Skills

• Excellent problem-solving skills; naturally curious and solution-oriented
• Collaborative, team-focused mindset
• Ability to build scalable systems and think structurally
• Comfortable working from broad direction and driving toward clear outcomes
• Confident asking questions and constructively challenging requirements
• Able to work independently and stay on task
• Strong analytical thinking with excellent communication skills
• Quick learner who can adapt to new technologies
• Passion for continuous learning

Qualifications:

• 5+ years of experience in a software development with a testing focus
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Bi-lingual in Spanish and English, written and spoken

 Company Benefits and Perks:

• Hybrid role at our new office at Metro Plaza
• Legal Dominican benefits
• Supplemental Private Medical Insurance (HUMANO)
• Gym subsidy
• Meal subsidy 
• Competitive salary
• Annual vacation bonus

Join Our Flash Team as a Field Tech!

The Field Technician provides regional, on-site support for Flash customers within an assigned territory. In partnership with the Flash Support Services team, this role plays a critical, customer-facing part in delivering FlashParking solutions in the field. You will be responsible for installing, commissioning, testing, and supporting Flash equipment at client sites—ensuring all systems are fully functional, reliable, and meet project specifications prior to handoff.

Working closely with Project Managers, internal teams, and external partners, this role blends electrical and networking expertise with strong problem-solving and communication skills to deliver high-quality installations and uphold FlashParking’s commitment to excellence.

This role is ideal for someone who puts customers first, works well independently, enjoys travel, takes pride in completing tasks thoroughly, and brings strong customer service skills along with PARCS and troubleshooting experience.

Location: Minneapolis, MN

Hours: 8am-5pm Mon-Fri

What You'll Do:

• Travel in Minneapolis, MN, and surrounding areas up to 50%
• Ability to work an on-call schedule. 
• Manage installations with guidance of the Project Manager - leveraging internal and partner relationships to fully understand the scope and nature of each assigned project as per the project manager. 
• Commission and test all aspects and functionality of Flash equipment after installation. 
• Service, troubleshoot, and resolve issues. 
• Exhibit strong professional business ethics, including: building and maintaining constructive working relationships, implementing proactive and concise communication,
• Acting as a resource to colleagues, and engaging in collaborative thinking and problem-solving while demonstrating FlashParking’s core values.
• Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations. 
• Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope

 What You Bring:

• General knowledge of LAN/WAN networks and associated components.
• General experience with low and high voltage wiring or commercial electrical knowledge. 
• Experience with troubleshooting methodologies & quality testing. 
• Parking experience
• Ability to understand Flash Parking software solutions, capabilities, and installations, including a solid understanding of FlashParking hardware and associated troubleshooting techniques.
• Ability to quickly learn and understand new hardware/electronic components. 
• Ability to work autonomously in an uncontrolled environment (parking garage). 
• General experience with low and high voltage wiring or commercial electrical knowledge. 
• Experience communicating with colleagues and customers in a technical support environment. 
• Comfortable using hand tools and a multimeter.
• Ability to use a personal computer and proficiency with other Microsoft Office applications

Qualifications:

• PARCS experience
• Access Control/CCTV experience
• CompTIA A+ certification a plus
• Network+ certification preferred
• Experience installing local networks and working with relays
• Strong written and verbal communication skills; Documentation skills  
• Amazing attention to detail 
• An “I’ve got this” attitude 
• Ability to read, write, speak and understand the English language in a business environment
• A valid U.S. Driver’s License. 
• Bachelor’s Degree, Associate's Degree or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred.

Pay Rate: $29-$38.50/hr

*Final salary will be determined based on the candidate's skills and experience level.

 Competitive Rewards Package includes:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development

Join Our Flash Team as a General Manager!

Flash is looking for a General Manager to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where they need to go, so they can focus on the destination.

In this role, you are the senior leader of your territory and own the lifecycle management of parking assets in your cities, including: market strategy, sales, implementation and strategic account management/site optimization Your scope covers Flash’s OS Solutions  (PARCS, Enforcement, Valet, Handhelds) and Demand Solutions (Digital Payments, Venues, Reservations, Express Pay) business. Your mandate is to ensure maximum adoption of our products in your cities and once a system is sold, it is installed flawlessly and optimized for maximum yield. You are responsible for maximizing company platform sales, ensuring that all possible products are activated at each customer location to create a fully connected mobility ecosystem within each city in your branch.

You are the face of Flash in your city. You own the relationship with the asset owners (Real Estate Developers, REITs, Parking Operators) who have purchased our technology. You succeed by moving the relationship from "Hardware Vendor" to "Strategic Technology Partner," ensuring they extract maximum yield from our system.

Location: Southern California, Remote

Travel: 10%

What You'll Do:

• Be the "Mayor": You are a connector who knows the local market players. Understands your branch total addressable market (TAM) and its potential and connects this to pipeline and ultimately revenue forecasting.
• Platform Strategist: You don't view a customer site as "done" just because the gates are installed. You view it as an ecosystem that needs to be fully activated.
• Yield Architect: You focus on the client's ROI. You sell the full platform because you know it maximizes the client's revenue.
• Process Driven: You ensure that the transition from "Signed Contract" to "Active Site" follows a rigorous, repeatable process.

 What You Bring:

     1. Strategic Account Management

• Maximize Platform Activation: Your primary commercial objective is Platform Saturation. You will audit every customer location to identify gaps in their tech stack. If a customer has our Gates but not our digital payment, valet, digital reservations or EV charging solutions, your job is to sell and activate those products.
• Driving Digital Adoption: Aggressively drive the adoption of Flash Express Pay and mobile access credentials. You will demonstrate to clients how activating these friction-free payment tools reduces their operating costs and increases throughput. You will be responsible for helping these clients increase their digital penetration through the use of strategies such as signage placement and messaging to continually grow digital patent attachment. This will be measured constantly as a percentage of paid transient tickets.
• The "Mayor" of the Market: Build deep relationships with the decision-makers at your installation sites and potential new sites. Understand their long-term asset strategy so you can position the full Flash Platform as the solution for their future revenue goals.
• Upselling & Expansion: You are responsible for the Total Contract Value (TCV) and Recurring plus Reoccurring Revenue (ARR) growth of your accounts. You ensure that no asset under your management is "under-utilized" regarding Flash technology.

    2. Management & Operational Excellence

• Team Development and Performance Management: Deliver best-in-class team management across a variety reporting roles: Regional Sales Managers, Implementation Managers, Customer Success Managers and Field Service Leads. You will manage and develop to meet territory goals while retaining (or hiring) top talent.
• Matrixed Collaboration: You and your team will work closely with centralized functions to deliver Platform Saturation & Operational Excellence across your territory. You and your team will leverage resources from central functions (e.g. Financial and Operational Performance, Installation SOPs) and surface gaps / improvement opportunities.
• Service Level Excellence: Work with the Regional VP of Operations and across the relevant support departments to ensure your customers through your local operations team receive "Unreasonable Hospitality" during support calls and repairs.
• Resource Utilization: Ensure your local technicians and project managers are utilized efficiently. You minimize "windshield time" and maximize billable project hours.

    3. Installation & Project Oversight

• Project Stewardship: While you have a technical team, you own the ultimate success of new PARCS installations. You ensure that timelines are met, client expectations are managed, and the "Go-Live" experience is seamless.
• Transition Management: Oversee the critical hand-off from "Sales" to "Operations." You ensure that what was promised during the sales cycle is what is delivered during installation.
• Construction & Vendor Relations: Manage relationships with local general contractors and electrical subcontractors to ensure our installations are cost-effective and compliant.

    4. P/L Ownership & Financial Stewardship

• Branch Profitability: You own the P/L for the [City] branch. This includes managing the margins on installation projects, controlling the cost of service/maintenance labor, and driving recurring software revenue (SaaS).
• Forecasting: Collaborate with the Area Vice President to forecast installation revenue and, critically, Upsell/Cross-sell Revenue from platform expansion.
• Customer Retention : You are the first line of defense against churn. By ensuring the client is using multiple products within the platform (Sticky Ecosystem), you secure the long-term retention of the account.

Qualifications:

• 10+ years experience in the parking industry
• 10+ years experience in B2B Technology Account Management, Construction Project Management, or PARCS/Access Control Sales
• Sales experience. "Hunter/Farmer" hybrid mentality, comfortable pitching additional software modules to existing clients
• Experience overseeing hardware/software deployments (Gantt charts, construction timelines)
• Ability to explain the value of a Unified Platform—why having access control, Payments, a digital demand ecosystem and EV charging all on one system is better than using disparate vendors
• Experience managing a team of 5+
• Tools: Salesforce, ADP, Slack, Lattice, Confluence, Freshdesk, Zuper, Concur, Ramp,Spiff, Lookr
• Bachelors degree preferred
• MBA is a plus

Compensation Package:

• $115,000 - $150,000 a year*
• Regional Branch Bonus

*Final salary will be determined based on the candidate's skills and experience level.

 Competitive Rewards Package includes:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development