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Support the full campaign lifecycle from planning and contracting through execution and post-campaign analysis
Partner closely with Customer Success Managers, Sales (AEs), and RevOps to ensure seamless campaign delivery
Assist in RFP development, proposal creation, and campaign strategy
Provide day-to-day client support while building strong relationship management skills
Participate in client meetings and support client communications as needed
Support Account Executives on active accounts and assist with sales-related communications when needed
Learn and contribute to revenue operations processes, including pipeline tracking, forecasting support, and internal reporting
Analyze campaign performance and contribute to client-facing insights and recommendations
Identify opportunities for account growth and support upsell/cross-sell initiatives
Gather client feedback and communicate insights internally to improve offerings
Build a strong foundation in campaign execution, client services, and revenue operations
Gain exposure to sales strategy, client communication, and proposal development through cross-functional collaboration with Account Executives and sales leadership
Gradually take on increased responsibility in client communication and relationship ownership
Develop core skills in strategic communication, storytelling, and client support within a fast-paced advertising environment
0–3 years of experience in customer success, sales support, account management, or similar roles
Interest in developing client-facing relationship management and sales support experience
Interest in pursuing a career in sales and becoming an Account Executive is preferred
Strong communication skills and confidence interacting with clients
Highly organized with strong attention to detail and ability to manage multiple priorities
Comfortable in a fast-paced, revenue-driven environment
Proactive, curious, and eager to learn both operational and client-facing aspects of the business
Strong problem-solving skills and collaborative mindset
Ability to work cross-functionally with sales, marketing, operations, product, and creative teams
Understanding of digital and/or out-of-home advertising is a plus
Programmatic advertising experience is a plus
Ready to apply?
Apply to Fireflyon
Ready to apply?
Apply to Fireflyon
Ready to apply?
Apply to Fireflyon
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