Overview of the Firm 

FGS Global is a preeminent global communications and public affairs consultancy. Headquartered in New York, the firm is a global strategic advisory and communications consultancy, with over 1400 multidisciplinary experts across the world’s major financial, government, business and cultural centers. FGS Global is a leader in crisis, corporate reputation, public affairs and capital markets and M&A advisory, as well as an acknowledged leader in boardroom communication counsel. The firm supports its clients in addressing a myriad of stakeholder concerns leveraging its capabilities in research and insights, media placement as well as content, digital and data.

The company was formed through the merger of leading strategic communications consultancies Finsbury Glover Hering and Sard Verbinnen in December 2021.

FGS Global serves its global client base from offices in Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, New York, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, Tokyo, The Hague, Toronto, Vancouver, Washington D.C. and Zurich.

The Role

Primary Responsibilities

Executive Assistant: 

• Proactively organise schedules and manage diaries for senior team members, specifically Partners and Managing Directors.  
• Think ahead, anticipate and solve for issues.    
• Support in managing emails and coordinating requests as required, including travel, accommodation, visa, immigration matters and all other administrative tasks. 
• Maintain diaries and schedule internal and external meetings accordingly.  
• Schedule conference calls, video conference meetings, in-person and off-site meetings. 
• Provide administrative support composing presentations, drafting reports, assisting with key documents. 
• Assist Partners and Manging Directors with monthly expense reconciliation, timesheet compilation and ad hoc personal support.  
• Provide technical assistance during calls, presentations, projects, etc. 
• Work closely with the Business Operations Assistant to ensure that the company’s work environment and premises are kept in good order.  

Office Management:

• Handle reception duties, meet and greet incoming visitors as soon as they arrive at the office.
• Manage office supplies, printers and facilities, including purchasing, maintenance, repair and stocking.
• Receive, sort, and distribute daily mail/deliveries and organize courier services when needed.
• Work closely with colleagues in IT, Finance and other business support team members to assist with daily administrative activities, including expense claims, vendor registration and payment, contract signing (chopping, courier and filing), invoicing formalities (billing information collection).
• Develop a good working relationship with third parties who provide finance and business support services to FGS Global.
• Communicate information, announcements and messages promptly to the wider team (e.g. office logistics, building updates).
• Help to create a positive and enjoyable environment.
• Support client teams on certain logistics arrangements eg. ad hoc printing, team bio photo arrangement.
• Coordinate and organize supply of team refreshment coffee/snacks, including regular Thursday happy hours and team events throughout the year.
• Support the coordination and organization of client events acting as front of house for these events, sourcing catering vendors and coordinating the catering and event set-up.

Desired Skills & Qualities

• Strong interpersonal skills. People orientated, with a client service mentality.
• Strong collaborator and team player, skilled in convening people and acting as an effective conduit between different stakeholders.
• Effective communication skills, both verbal and written.
• Excellent attention to detail and problem-solving skills.
• Solutions orientated mindset with strong problem-solving skills.
• Self-driven with a strong sense of responsibility.
• Proactive and autonomous with the flexibility to adapt to ever-changing priorities and responsibilities.
• Work autonomously with minimal guidance. Ability to think ahead, anticipate and problem-solve.
• Enjoys fast pace & entrepreneurial environment.
• Proven ability to demonstrate absolute integrity and judgment in handling sensitive matters.
• Well organized with strong time-management skills and an understanding of how best to prioritize when dealing with multiple stakeholders and in a busy and dynamic environment.
• Prior administrative or assistant experience is a plus, but not required.
• Good working proficiency in English and Chinese language communication skills.
• Strong Microsoft Excel skills for reporting generations.
• Proficiency in MS Office (Teams, Word, Excel, PowerPoint etc.)

Interns, Communications

Overview of the Company:

FGS Global, a leading strategic communications firm, is seeking sharp and detail-oriented students to join us as interns. During the internship, you will work closely with the Hong Kong and regional team in advising our high-profile, industry-leading clients in the financial market and business sector.

Our clients include financial institutions, professional service firms as well as listed companies. With a flat operational structure and a dynamic working environment, every member of the team plays a key role in driving the direction of the organization and would be given opportunities and the flexibility to develop to his/her full potential. Strong candidates would be considered for a long-term consultant position with the firm.

The Role

The incumbent will be responsible for:

• Conduct desk research and market mapping across Hong Kong, Beijing, Shanghai, and Singapore.
• Prepare internal reference materials and guides for regional team use.
• Support the preparation of clear, well‑structured internal documents and trackers.
• Provide general HR and operations support, including ad hoc administrative tasks

Desired Skills & Qualities

Candidates should demonstrate:

• Strong research, analytical, and information‑synthesis skills.
• Excellent spoken and written English and Chinese is a must.
• Excellent time management skills, ability to multi-task and prioritize work.
• Analytical, self-motivated, detail-oriented and a team player.
• Any experience in communications agency or in-house marketing/communications role will be an advantage.

Specifics:

• Preferred Fields of Study: Chinese Language & Literature, Communications, Economics, English, Journalism, Translation, Politics, Law, Linguistics.
• Education Level (pursuing / obtained): Master / Postgraduate Diploma / Bachelor
• Required Level of Work Experience : None
• Qualifications: Please indicate your results of Chinese language and English language examinations such as IB, DSE and IELTS.
•  

The Executive Assistant/Office Manager for our Houston office is a dynamic role that partners with a fast-paced collaborative team, leading operational support services and coordinating of facility management. The incumbent of this role works closely with key stakeholders to ensure an exceptional experience for executives, staff and visitors to the Houston office through new and evolving office management initiatives and programs, and also provides executive administrative support to the partners as well as supporting the Houston office team, and others as needed. This is a full-time in-office position. Normal office hours are 8:30 a.m. to 5:30 p.m., Monday through Friday.

Responsibilities:

Executive Support 

• Responds to complex requests, directs inquiries, takes action, and follows up as appropriate. 
• Coordinates a broad variety of administrative tasks for the Head of the Office, including managing calendars, preparing confidential documents, and ensuring follow-up on all action items. 
• Prepares travel arrangements and expense reports and ensures related travel policies and processes are adhered to.
• Develops presentations, correspondence, meeting minutes, etc.   
• Support of the business development efforts of the Head of the Office and team.
• Populates and maintains Partner contacts within CRM.
• Proactively identifies potential areas of scheduling conflict and recommends solutions to mitigate issues. 
• Provides broad administrative support to partners, including scheduling coordination, travel arrangements, expense reports, reserving meeting space, etc. 
• Supports the efficient and timely distribution of messages on behalf of the leadership team. 
• Keeps executives well informed of upcoming commitments and responsibilities including follow-up. 
• Communicates directly on behalf of the executives in a professional manner, bridging smooth and clear communications with internal departments and external constituents. 
• Prepares meeting materials, such as executive documents and binders. 
• Prepares initial drafts and preview materials as needed, including PowerPoint decks, speaker notes, and various communications in support of key initiatives.

Operational & Facilities Support 

• Serves as an anchor to the office by consistent presence at reception, greeting guests and accepting deliveries.
• Processes invoices and purchase orders. 
• Ensures appropriate level of support is arranged to facilitate timely submission and resolution of facilities-related requests by FGS staff and/or building management. 
• Maintains office efficiency by planning and implementing space allocations, office systems, layouts, and equipment procurement. 
• Assures office equipment and furnishings are in operable order and quantities and services are appropriate to meet the needs of the team. 
• Oversees kitchen supplies, related kitchen maintenance, and ensures snacks and beverages and ordered and stocked. 
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image. 
• Takes ownership of office management tasks, such as organizing storage space and files, supervising vendor relationships, etc. 
• Assists with development and implementation of safety procedures. 
• Assists with the onboarding of new hires. 
• Greets visitors to the office, including high-level executives and prominent guests, in a welcoming and professional manner. 
• Orders staff lunches for team meetings from approved catering list within budget. 
• Acts as liaison to office building management and coordinates day-to-day operations (e.g., distributing building access keys, parking vouchers, clearing office visitors with security desk, etc.)
• Assists as appropriate with firm administrative functions, such as HR, IT, finance and marketing
• Participates as needed in other special projects
• Liaises closely with counterparts in other FGS Global offices

Event Planning 

• Supports local meetings, including executive meetings calendar management, attendance tracking, and content/topic preparation. 
• Secures off-site event venues and coordinates with external vendors as needed. 
• Partners with the firm’s marketing and events team to manage logistics, including catering, invitation lists, and visitor clearance. 
• Coordinates Houston holiday party and summer outing in conjunction with Head of Office.
• Supports Houston team event chairs (Happy Hours, FGS Cares) in implementing events.

Qualifications:

• 5-8 years of executive assistant and office management experience.
• Commitment to a customer-service-based support philosophy which involves consistently going above and beyond to ensure satisfaction, fostering a positive and responsive environment.
• Excellent communication skills with demonstrated ability to build strong relationships.
• Exceptional organizational skills with ability to manage multiple projects simultaneously.
• Strong proficiency in Microsoft Office.
• Experience with CRM systems.
• Strong editing, proofreading and grammar skills.
• Ability to read, interpret, and comprehend documents such as floor plans, safety rules, procedure manuals, etc.
• Attention to detail and problem-solving skills.
• Ability to work independently, with a team, and with a high volume of work.

On occasion, this position requires the availability to work outside of normal office hours, including nights and weekends, when business needs arise.

Candidates must be authorized to work in the U.S. and not require work authorization sponsorship now or in the future.

About FGS Global:

FGS Global is the world’s leading stakeholder strategy firm, with approximately 1,400 professionals around the world, advising clients in navigating critical issues and reputational challenges. FGS was formed from the combination of Finsbury, The Glover Park Group, Hering Schuppener and Sard Verbinnen & Co to offer board-level and C-suite counsel in all aspects of stakeholder strategy — including corporate reputation, crisis management, and public affairs and is also the leading force in transaction and financial communications worldwide.

FGS offers seamless and integrated support with offices in the following locations: Abu Dhabi, Amsterdam, Beijing, Berlin, Boston, Brussels, Calgary, Chicago, Dubai, Dublin, Düsseldorf, Frankfurt, Hong Kong, Houston, Kingston, London, Los Angeles, Munich, Paris, Riyadh, San Francisco, Shanghai, Singapore, South Florida, The Hague, Tokyo, Toronto, Vancouver, Washington, D.C., and Zurich. The firm is headquartered in New York.

FGS is consistently ranked a Band 1 PR firm for Crisis & Risk Management and for Litigation Support by Chambers and Partners.  For the second year, FGS was ranked #1 Global M&A PR firm by Deal Count and Value in 2024 by Mergermarket.