Job Summary:

Are you a skilled HVAC professional ready to join a top-notch team? Fetch A Tech is seeking a motivated HVAC Service Technician for our Las Vegas office. If you're passionate about providing exceptional service and want to grow with a winning team, we’d love to hear from you!

Key Responsibilities: 

• Diagnose system issues and recommend effective repair solutions.
• Prepare cost estimates and offer recommendations to customers.
• Perform diagnostic troubleshooting of HVAC systems and plan work procedures.
• Document services performed and recommendations made using company forms and records.
• Ensure all tasks are completed according to company safety policies, procedures, and quality standards.
• Manage truck inventory and ensure all necessary tools are available for each job.
• Participate in ongoing training and development meetings.

Qualifications & Requirements: 

• Experience: 2+ years as an HVAC Technician; residential sales and service experience preferred.
• Customer Relations: Excellent at setting job expectations with customers; friendly and approachable.
• Technical Skills: Basic math skills required, with strong analytical focus and results-oriented mindset.
• Other: EPA Universal preferred, EPA Type 2 required. NATE certification is a plus but not required.

Benefits: 

• Company Vehicle (includes fuel card)
• Tools allowance
• Company cellphone
• 401K (eligible after 90 days)
• Medical, Dental, Vision (eligible after 60 days)
• Life Insurance
• Paid Vacation and Holidays
• Company-sponsored outings

Work Environment: 

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

Join Fetch A Tech today and advance your HVAC career with a dynamic team!

#FTP

Job Overview

Are you passionate about exceptional customer service? Fetch-A-Tech is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you’ll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing Fetch-A-Tech. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you.

Key Responsibilities

• Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls

• Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction

• Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions

• De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset

• Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments

• Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates

• Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery

• Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts

• Continuously expand knowledge of Fetch-A-Tech's services, memberships, and offerings to better serve customers

What we're looking for:

• 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred)

• Previous HVAC, plumbing, or home services experience is a strong plus

• Excellent phone presence with the ability to build rapport quickly and professionally

• Strong multitasking and time-management skills in a high-volume, fast-paced environment

• Confident decision-making skills with sound judgment and attention to detail

• Ability to talk and type simultaneously; minimum typing speed of 45 WPM

• Proficiency in Microsoft Office

Benefits

• Great pay, with additional bonuses & spiffs
• Medical/Dental/Vision
• Health Savings Account
• 401k with 50% company match
• Paid holidays and sick days
• Work for a company that values the employees

Work Environment

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.

#FTP

Job Summary:

We are seeking a highly motivated and results-driven Residential Service Plumbing Technician to join our  team. This role combines hands-on plumbing service with a strong focus on customer relations and diagnosing. You will be responsible for troubleshooting, repairing, and recommending plumbing systems.  If you are a driven Plumbing professional, we encourage you to apply for this exciting opportunity to join our team. 

Key Responsibilities:

• Perform plumbing diagnostics, repairs, and recommendations for residential clients.
• Ensure all work is compliant with safety codes.
• Identify sales opportunities and recommend plumbing products or services to clients.
• Present product features, benefits, and pricing to potential customers.
• Meet or exceed sales targets by securing new business and upselling services.
• Provide excellent customer service, build relationships, and ensure client satisfaction
• Complete service reports, sales orders, and maintain accurate records of customer interactions.

Qualifications & Requirements:

• 2-4yrs of experience in plumbing service and repair (residential or commercial)..
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Plumbing safety code knowledge
• Valid driver’s license. 

Benefits:

• Commission + Spiffs & Bonuses
• Company Vehicle + Gas Card
• Cell Phone+ Tablet
• Medical, Dental, Vision Benefits
• Paid time off (PTO) & Holiday pay.
• Retirement Savings Plan (401K w/Company Match)
• Company Paid Life Insurance
• Ongoing Training & Career Development.
• Employee Discounts & Perks

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#FTP

Job Summary:

The Plumbing Sewer Sales Specialist is responsible for meeting with customers to identify and diagnose specific drain/sewer piping concerns, getting the line(s) flowing and advising customers on next steps to include a Camera Technician and a camera main inspection.  Drain Technicians produce quality, on-time inspections and clearing installation of plumbing related jobs to meet the requirements of our customer agreement and in accordance with local plumbing codes. 

Key Responsibilities:

• Safety of self as well as safety of employer vehicles, equipment, and customer homes.
• Works independently with little supervision in the completion of assignments
• Performs drain clearing at customer homes and provides overall assessment of known systems
• Provides guidance to homeowners on next steps in the process to permanently repair sewer lines
• Works efficiently and keeps job areas clean and organized.
• Works closely with Camera Technician, Dispatch and Sewer Supervisor in providing customer solutions.
• Properly represents the company when in the public and demonstrates company ethics.
• Establishes and maintains customer oriented focus.
• Communicates politely and effectively with, and in front of, customers. 
• Works as part of a team with managers and other departments.
• Participate and attend department meetings.
• Demonstrates knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment.
• Demonstrates writing skills with a focus on technical accuracy, writing quality and clarity are also required.
• Uses, applies and monitors appropriate safety practices and procedures and reports violations to Sewer Supervisor​

Qualifications & Requirements: 

• Thorough knowledge of all sewer systems
• Ability to work independently and manage time efficiently
• Strong communication skills, verbal and written
• Able to assist in evaluating assigned install team personnel on job performance and provide field coaching and as necessary.
• Follows and demonstrates company policies with team members
• Diagnostic and analytical skills 
• Works well under pressure 
• Demonstrates effective communication skills with customers, install team members, dispatch, and management

Benefits:

• Competitive pay.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Life insurance.
• Ongoing training and career advancement.
• Company vehicle (for qualifying positions).

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#FTP

Job Summary:

We are currently seeking a Lead HVAC Installer to join our growing team. The HVAC Installer will be responsible for completing installation services within customers' residences. The Lead HVAC Installer is responsible for providing excellent customer service while ensuring that projects are completed on time according to company standards. 

Key Responsibilites: 

• Install heating and air conditioning equipment and other products per company requirements and manufacturer specifications. 
• Provide project leadership with less experienced HVAC install apprentices to complete projects. 
• Ensure safety for self and team members 
• Works under minimum supervision to install HVAC equipment in the customer's home. 
• Completes all paperwork accurately and on time. 
• Provide exceptional customer service. Able to interact with the homeowners while completing installations; ensure customers understand how to utilize their newly installed systems.
• Offer additional add-on options, such as in-Door Air Quality products such as filters, humidifiers, and surge protectors.

Qualifications & Requirements: 

• Minimum of 2+ years in HVAC installation experience in the field 
• Proficient in HVAC functional design and installation of ductwork system 
• Demonstrated ability to build and transition duct work, install indoor/outdoor units, braze and solder
• Ability to lead and coach apprentices on projects
• Knowledge of HVAC parts and their functions 
• Exceptional Safety knowledge of tools, testing devices, and surroundings 
• EPA 2 Certification Required Universal is Preferred. Nate Certified is a Bonus.
• Must have and maintain a valid driver’s license and clean driving record

Benefits:

• Industry leading pay
• Health, dental, and vision insurance 
• Paid holidays 
• Paid training 
• Paid vacation 
• 401k with company match

Work Environment: 

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#FTP

Job Summary:

We are seeking a motivated and reliable Duct and Insulation Lead Installer to join our team. This role is responsible for installing insulation in residential projects, ensuring high-quality work, energy efficiency, and customer satisfaction. The ideal candidate has experience in residential HVAC duct work, and insulation and is comfortable working with a high level of integrity in confined spaces.

Key Responsibilities

• Review daily work schedule and ensure truck is stocked with insulation materials, tools, and equipment.
• Install ducting on HVAC ductwork, piping, and equipment according to specifications, work orders, and safety standards.
• Measure and cut insulation materials such as fiberglass, foam, or other thermal products.
• Prepare and seal surfaces by caulking, taping, or applying adhesives to prevent air leakage.
• Secure insulation with staples, tape, wire, or fasteners.
• Install vapor barriers and protective coverings where required.
• Safely operate hand and power tools, including knives, staple guns, saws, and blowers.
• Maintain accurate records of materials used and work completed.
• Follow all company safety standards and keep job sites clean.

Qualifications & Requirements: 

• High school diploma or GED (preferred).
• Prior experience in construction, insulation, or painting (blown-in/spray foam similar to painting).
• Valid driver’s license with a clean driving record.
• Ability to read and follow written and verbal instructions.
• Strong attention to detail, integrity, and teamwork skills.
• Positive attitude and willingness to learn.

Benefits:

• Competitive pay.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Life insurance.
• Ongoing training and career advancement.
• Company vehicle (for qualifying positions).

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

 #FTP