Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What you'll do
- Contribute to our application security program. Work with our SAST, DAST, and SCA tooling, triage and prioritize vulnerabilities, and partner with engineering teams to drive remediation. Participate in threat modeling and secure design reviews on new products and services.
- Share incident response on-call. Investigate, contain, and resolve security incidents alongside the rest of the team. Help refine our runbooks, detection coverage, and post-incident process.
- Help harden our cloud and Kubernetes environment. Contribute to security posture across GCP and GKE: IAM and least-privilege, secrets management, container and supply chain security, and IaC guardrails (Terraform).
- Build detections and security automation. Engineer high-signal detections from cloud, identity, and application telemetry. Automate the toil of vuln triage, access reviews, SaaS posture, questionnaire workflows so the team scales.
- Streamline customer security work. Help respond to customer security questionnaires and audits, and build internal tooling and a knowledge base so this scales as deal volume grows.
- Strengthen business continuity and DR. Help assess threats to continuity, contribute to DR plans, and run real exercises against them.
- Help drive a security culture across engineering. Pair on developer training, secure-coding guidance, and standards work to make the secure path the easy path.
Who We Hope You Have:
- 5+ years of hands-on experience managing cloud infrastructure and automation.
- Experience in achieving SOC2 Type II, ISO 27001, or similar certifications
- Experience with Node.js or Python for backend services in a microservices architecture.
- 3+ years of experience with cloud providers, preferably Google Cloud Platform (GCP).
- Solid experience with cloud security on GCP or AWS, including IAM, Kubernetes, and IaC.
- Knowledge of asynchronous processing, message queues (e.g., Kafka, Pub/Sub), and event-driven architecture for backend applications.
- Experience focused on the internal engineer team success
$160,000 - $180,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- Work directly on building, deploying, and iterating on machine learning models and agentic workflow features that address real customer needs
- Apply ML techniques to improve accuracy and overall system performance, ensuring solutions are robust, reliable, and production-ready for customers
- Improve, implement, and validate ML models and agentic workflows supporting submission intake, underwriting decision-making, and automation tasks
- Deploy and adapt autonomous agent behaviors into customer-specific workflows, translating core AI capabilities into practical solutions
- Develop and maintain evaluation pipelines, monitoring systems, and performance metrics to ensure reliability under evolving production conditions
- Monitor production systems via logs, metrics, and user feedback to diagnose issues, debug failures, and drive resolution
- Take end-to-end ownership of problems — implementing fixes or coordinating with engineering and infrastructure teams as needed
- Partner closely with Data Science and Engineering teams to iterate quickly and deliver high-impact solutions
Who We Hope You Are:
- Bachelor's or master’s degree in Mathematics, Operations Research, Data Science, Artificial Intelligence, or a related field with foundational knowledge in machine learning, deep learning, and natural language processing.
- Experience working in a fast-paced, cross-functional environment
- 2+ years of experience as a Machine Learning Engineer, Applied Scientist, or similar role delivering ML solutions in production
- Experience working directly with customers or stakeholders to translate business needs into technical solutions
- Hands-on experience adapting, extending, and deploying ML/LLM systems (including agentic workflows and prompt engineering) in real-world use cases
- Strong experience with experimentation, evaluation, and monitoring pipelines, including analyzing production logs and debugging systems
- Experience deploying and iterating on ML systems in cloud environments in collaboration with engineering teams
- Proven track record of ownership — driving issues through to resolution in production systems
Base Salary Range: $155,000 - $180,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes bonus, stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
- Lead execution and delivery of complex customer implementations.
- Estimate timelines, identify implementation risks, and adjust plans as needed.
- Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows.
- Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments.
- Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations.
- Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency.
- Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.
Who We Hope You Are:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 3-5+ years of software engineering, systems engineering, or technical product/program management experience
- Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains.
- Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables.
- Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately.
- Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.
$130,000 - $165,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
- Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
- Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
- Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
- Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
- Proactively identify and communicate product improvements to product engineering leaders and stakeholders
Who We Hope You Are:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 6+ years of software engineering, systems engineering, or technical product/program management experience
- Experience owning SaaS implementation or delivery
- Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope.
- Exceptional project management skills, while leading SaaS implementation projects with B2B customers
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
- Communication experience and previous successes in defining processes
- Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
- Analytical and problem-solving experience with complex systems and processes
- Coding competence in Javascript and SQL
$175,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- Help define and evolve the operational direction of our implementation model as product and customer patterns evolve.
- Serve as an escalation and resolution point for your leaders and book of business.
- Directly manage Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs), coaching performance, delegation, and conflict resolution while developing the next generation of delivery leadership.
- Ensure clarity of ownership across pods, strengthen onboarding and enablement for FDE leaders, and create structure that enables managers and engineers to operate independently.
- Build for current and future state profiles, partnering on headcount planning and resourcing tradeoffs while balancing customer commitments with sustainable capacity.
- Tie delivery performance to utilization and renewal readiness, using data to inform tradeoffs and improve decision quality.
- Act as connective tissue across GTM, Product, and Engineering, translating field patterns into actionable insights, and aligning delivery narratives with executive stakeholders.
Who We Hope You Are:
- B.S. in Computer Science, Systems Engineering, or equivalent experience. You should be able to hold your own in a deep-dive technical design session regarding SaaS architecture, APIs, and data models.
- 6+ years of professional experience, with at least 1–2 years in a formal leadership or "player-coach" capacity within a SaaS delivery or FDE environment.
- Familiarity with the complexities of B2B SaaS implementations. Experience in fintech, insurance, or underwriting software is a significant plus, given the high stakes of data accuracy and compliance.
- Proven ability to lead high-stakes customer calls and set the tone in the room. You can translate complex technical risks into clear business outcomes for both internal and external executives.
- Comfortable with SQL and Javascript (as utilized in our implementation layer) to audit team output and shadow the FDEs as needed
- You don’t just identify blockers; you navigate around them. You have a track record of establishing strong working relationships across multi-disciplinary teams (Sales, CS, Product, and Core Eng).
$200,000 - $230,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- Help define and evolve the operational direction of our implementation model as product and customer patterns evolve.
- Serve as an escalation and resolution point for your leaders and book of business.
- Directly manage Managers of Forward Deployed Engineers (FDEs) and Technical Program Managers (TPMs), coaching performance, delegation, and conflict resolution while developing the next generation of delivery leadership.
- Ensure clarity of ownership across pods, strengthen onboarding and enablement for FDE leaders, and create structure that enables managers and engineers to operate independently.
- Build for current and future state profiles, partnering on headcount planning and resourcing tradeoffs while balancing customer commitments with sustainable capacity
- Tie delivery performance to utilization and renewal readiness, using data to inform tradeoffs and improve decision quality.
- Act as connective tissue across GTM, Product, and Engineering, translating field patterns into actionable insights, and aligning delivery narratives with executive stakeholders.
Who We Hope You Are:
- 10+ years in enterprise SaaS delivery, Professional Services, or Forward Deploy models.
- 3–5+ years leading managers in a customer-facing engineering organization.
- Experience owning delivery outcomes across multiple enterprise accounts.
- Strong commercial acumen and comfort operating against financial targets.
- Proven executive communication skills; comfortable presenting strategy to C-levels.
- Enterprise B2B SaaS experience.
- Insurance experience is a major bonus.
$230,000 - $280,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions.
- Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints.
- Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders.
- Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings.
- Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.).
- Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs.
- Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback.
- This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
Who We Hope You Are:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 6-8+ years of software engineering, systems engineering, or technical product/program management experience
- Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions.
- Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders.
- Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing.
- Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently.
- Coding competency in SQL, JavaScript and Python.
$160,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Ready to apply?
Apply to Federato