Role Overview

As the Senior Manager of Digital Asset & Treasury Operations, you will lead the global function responsible for the integrity, settlement, and movement of over $1 Trillion in annual transaction volume. You are the "Architect" of our liquidity infrastructure, moving beyond traditional cash management to lead the strategic deployment, settlement, and optimization of assets across a fragmented multi-chain landscape. This is a high-visibility leadership role sitting at the intersection of Finance, Product, and Engineering.

What Problem This Role Solves

In the fast-moving digital asset market, fragmentation and manual processes create risk and capital inefficiency. You will solve the "liquidity sprawl" problem, ensuring capital is exactly where it needs to be (on-chain, in custody, or on-exchange) at the right time, while maintaining rigorous institutional controls and maximizing capital efficiency through automation.

Key Responsibilities

• Global Team Collaboration: Work with a high-performing, 24/7 global operations team with a focus on extreme accountability, scalability, and technical innovation.
• Treasury & Liquidity Orchestration: Optimize liquidity across wallets, exchanges, and bank accounts to support business needs while minimizing idle capital and ensuring asset segregation.
• On-Chain Settlement & Custody: Manage the institutional custody stack (MPC, Multi-sig), including the design of signing policies and transaction authorization workflows for institutional clients.
• Operational Optimization: Identify manual friction points and partner with Engineering/Product teams to build "Treasury-as-Code", implementing automation to drive efficiency and accuracy in treasury systems.
• Control Environment: Develop and enforce operational policies, procedures, and risk frameworks in line with global regulatory expectations and internal audit obligations.
• Strategy & Yield Optimization: Work with the team to develop an operating model that balances short-term capabilities with long-term needs, including applying investment strategies for cash and digital assets to optimize returns.
• Reporting & Metrics: Work on building automated dashboards and KPIs related to global treasury health and operational velocity.

Required Skills and Experience

• 10–15+ Years of Experience: Background in tier-1 banking is a must. Crypto experience is preferred
• Proven Scale: Significant experience in working in global functions handling massive transaction volumes.
• Technical Crypto Depth: Expert-level knowledge of Smart Contracts, cryptocurrency ecosystem dynamics, wallet management, and on-chain settlement flows will be preferred
• Operational Excellence: Experience managing 24/7 institutional client support operations for high-net-worth or institutional segments.

Role Overview

As a Custody Operations Associate, you will be the guardian of the firm's most critical assets. This isn't a "back-office" clerical role; it is a high-stakes operational position. You will ensure the flawless execution of digital asset movements, maintain the integrity of our custody records, and continuously optimize the workflows that secure billions in value. You will sit at the intersection of traditional institutional finance and the frontier of DeFi.

What Problem This Role Solves

In the world of digital assets, mistakes are immutable. This role eliminates operational risk by bridging the gap between high-frequency trading demands and uncompromising security protocols. You solve the challenge of scaling complex, multi-party transaction workflows without sacrificing speed or safety.

Responsibilities

• Support the day-to-day operations of our custody services: Ensure seamless functioning of custody operations by managing daily tasks efficiently.
• Assist trade operations and other cross-functional teams: Collaborate to ensure smooth and efficient execution of transactions, client services, and maintaining the integrity of custody records.
• Transaction support and client verification: Conduct ID verification and wallet whitelisting to adhere to established security protocols, ensuring compliance and safeguarding client assets.
• Token movement management: Oversee the secure transfer of tokens, ensuring accuracy and timeliness in all token movements.
• Key management: Implement robust key management practices to protect digital assets, including the generation, storage, and rotation of cryptographic keys.
• Account reconciliation: Perform regular account reconciliations to ensure accuracy and consistency in financial records, identifying discrepancies and resolving them promptly.
• Client enquiries: Address client inquiries related to custody services, providing timely and accurate information to enhance client satisfaction.
• Engineering and application enhancement: Work closely with engineering teams to identify opportunities for application enhancements that improve operational efficiency and service delivery.
• Client interactions: Foster strong relationships with clients through regular communication and personalized service, understanding their needs and addressing any concerns.
• Management reporting: Generate comprehensive reports to support daily custody operations and provide insights into performance metrics.
• Development of KPIs, KPI tracking, reporting, and operational procedures: Establish and monitor key performance indicators (KPIs) to measure operational success, track progress, and report findings to management. Develop and refine operational procedures to optimize processes.
• Interaction with regulators: Engage with regulatory bodies, answering inquiries and assisting with audits to ensure compliance with industry standards and regulations.

Requirements : 

• 4+ years of relevant experience in a trading firm, hedge fund or investment Bank or similar financial institution.
• Crypto Assets experience is preferred
• Demonstrated experience supporting institutional clients or complex, high value clients in a regulated financial environment.
• Solid understanding of financial products and basic custody processes.
• Superb self-management skills - you love organizing your work with the help of checklists and measuring your progress.
• Effective communication skills, both written and verbal.
• Collaborative team player with a proactive attitude.
• Previous experience working in a fast-paced, high-pressure environment.
• Bachelor's degree in Finance, Business Administration, or a related discipline, or equivalent practical experience.
• Desire to become an expert on digital assets such as Bitcoin and Ethereum.
• SOCII documentation experience is a plus.