Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Share this job
Are you excited about the future of AI-powered customer support? We’re looking for a highly analytical and hands-on AI Customer Support & Operations Specialist to help us transform how we support a global user base.
This role sits at the intersection of Customer Support, AI, and Product, where you’ll go beyond traditional ticket handling to actively design, optimize, and scale support workflows using AI tools. You’ll play a key role in improving customer experience, reducing operational workload, and shaping how support evolves in an AI-first environment.
Customer support is no longer just reactive—it’s becoming a core product capability powered by AI. In this role, you’ll help define how we scale support intelligently, improve user experience, and build systems that serve millions of users efficiently.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
At Kape (ExpressVPN, CyberGhost VPN, Private Internet Access), we are redefining how performance-driven influencer marketing drives growth across global markets.
As the Head of Influencer Marketing, you will lead the strategy, execution, and scaling of our global influencer programs, with a strong focus on performance influencers and measurable impact. You will manage multi-million dollar budgets, build and lead a high-performing team, and drive innovative partnerships that deliver both brand and performance results.
This is a high-impact leadership role where you will shape how we collaborate with influencers and agencies worldwide, while directly contributing to business growth across key markets.
Why This is an Exciting Opportunity:
• Ownership & Impact: Lead and scale a core growth channel with direct impact on revenue and performance
• Leadership Role: Build, manage, and grow a global influencer marketing team
• Global Reach: Work with top-tier influencers and agencies across key international markets
• Performance Focus: Drive ROI-focused campaigns with clear, measurable outcomes
Key Responsibilities:
• Own and lead the global influencer marketing strategy across all brands and markets
• Manage and optimize a multi-million dollar annual budget with a strong focus on ROI and scalability
• Build, lead, and develop a high-performing influencer marketing team (including hiring and onboarding)
• Lead negotiations and close high-value deals with influencers, agencies, and strategic partners
• Approve partnerships, campaigns, and commercial agreements to ensure alignment with business goals
• Maintain direct relationships with top-tier influencers and key agencies
• Drive performance-based influencer campaigns
• Analyze campaign performance and continuously optimize for growth and efficiency
• Collaborate with cross-functional teams (marketing, product, legal, finance, data, brand, PR) to align influencer activity with broader strategies
• Identify new growth opportunities, platforms, and trends within the influencer ecosystem
• Ensure consistent execution while adapting strategies to different markets and audiences
Role Requirements:
• Proven experience in influencer marketing with a strong focus on performance influencers - Must
• 5+ years of experience in influencer/partnerships/performance marketing
• Proven managerial experience - Must (team leadership, hiring, and development)
• Hands-on experience managing multi-million dollar budgets
• Strong negotiation skills with a proven track record of closing high-value deals
• Deep understanding of performance marketing, attribution, and ROI-driven campaigns
• Experience working directly with influencers and agencies at scale
• Ability to build and scale processes in a fast-paced, high-growth environment
• Strong analytical skills and data-driven mindset
• Excellent communication and stakeholder management skills
• Fluent English - Must
Bonus Qualifications:
• Experience in SaaS companies
• Background in global marketing and multi-market execution
• Familiarity with affiliate or performance partnerships ecosystems
• Experience scaling influencer programs into a primary growth channel
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Kape is a cybersecurity company dedicated to enhancing digital experiences through privacy and protection. With over 1,000 employees across 10 global locations—including the UK, Israel, Germany, Romania, France, the Philippines, the USA, Singapore, Hong Kong, and Cyprus—we are driven by one mission: to create a safer, more secure digital world.
As Customer Success Data Team Lead, you will lead the analytics function supporting Customer Support/Success teams at Kape. Your mission is to turn large volumes of support and customer interaction data into actionable insights that improve customer satisfaction, operational efficiency, and product feedback loops.
You will manage and mentor a team of analysts while acting as a strategic partner to Support Leadership, Product, and Engineering. This role combines hands-on analytics with stakeholder leadership to drive data-informed decisions across support operations.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a world-class growth leader with a proven track record of scaling customer lifetime value (LTV) across global digital products? At Kape Technologies, we’re building the future of cybersecurity and consumer privacy through a diverse portfolio of privacy and security brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, EventVPN and Holiday.com.
We’re looking for a VP / Director of Lifecycle & Retention Marketing to own and scale the global lifecycle and retention engine across this portfolio as we expand into new markets and B2B opportunities. In this high-impact role, you’ll operate at the intersection of growth, product, and data, leading a high-performing team to shape how millions of users and businesses engage with and stay loyal to our products—while driving Kape’s evolution into a top global cybersecurity company.
You will lead a team of ~20 across CRM, lifecycle, pricing, and CRO, defining the next generation of retention through AI-driven personalization, advanced experimentation, and world-class customer journeys.
Own the end-to-end lifecycle marketing strategy across all brands, with a clear mandate to maximize LTV, reduce churn, and accelerate revenue growth. Build and execute a global roadmap spanning onboarding, engagement, renewal, upsell, and winback.
Build, scale, and inspire a high-performing team of ~20 across CRM, lifecycle marketing, and CRO. Develop strong leadership layers, elevate talent, and foster a culture of accountability, experimentation, and impact.
Drive the evolution of pricing, packaging, and monetization levers across multiple products. Partner closely with Product and Finance to optimize subscription models, promotions, add-ons, and upgrade paths that maximize long-term customer value.
Leverage cutting-edge CRM platforms and AI-driven tools to deliver highly personalized, data-driven customer experiences at scale. Continuously evolve segmentation, targeting, and automation strategies.
Own the intersection of conversion rate optimization (CRO) and lifecycle marketing, ensuring seamless, high-converting user journeys across all touchpoints—from onboarding through renewal.
Partner cross-functionally with Product, Customer Success, Data, and Engineering to create a cohesive retention and monetization engine. Align incentives, roadmaps, and execution to deliver business impact.
Establish best-in-class analytics and experimentation frameworks. Deeply understand and optimize key metrics including churn, resurrection, winback, upsell, renewal rates, and LTV.
Operate as both a strategic leader and an execution partner—comfortable rolling up your sleeves to unblock teams, launch initiatives, and drive results, especially in a high-growth or smaller company environment.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a world-class growth leader with a proven track record of scaling customer lifetime value (LTV) across global digital products? At Kape Technologies, we’re building the future of cybersecurity and consumer privacy through a diverse portfolio of privacy and security brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, EventVPN and Holiday.com.
We’re looking for a VP / Director of Lifecycle & Retention Marketing to own and scale the global lifecycle and retention engine across this portfolio as we expand into new markets and B2B opportunities. In this high-impact role, you’ll operate at the intersection of growth, product, and data, leading a high-performing team to shape how millions of users and businesses engage with and stay loyal to our products—while driving Kape’s evolution into a top global cybersecurity company.
You will lead a team of ~20 across CRM, lifecycle, pricing, and CRO, defining the next generation of retention through AI-driven personalization, advanced experimentation, and world-class customer journeys.
Own the end-to-end lifecycle marketing strategy across all brands, with a clear mandate to maximize LTV, reduce churn, and accelerate revenue growth. Build and execute a global roadmap spanning onboarding, engagement, renewal, upsell, and winback.
Build, scale, and inspire a high-performing team of ~20 across CRM, lifecycle marketing, and CRO. Develop strong leadership layers, elevate talent, and foster a culture of accountability, experimentation, and impact.
Drive the evolution of pricing, packaging, and monetization levers across multiple products. Partner closely with Product and Finance to optimize subscription models, promotions, add-ons, and upgrade paths that maximize long-term customer value.
Leverage cutting-edge CRM platforms and AI-driven tools to deliver highly personalized, data-driven customer experiences at scale. Continuously evolve segmentation, targeting, and automation strategies.
Own the intersection of conversion rate optimization (CRO) and lifecycle marketing, ensuring seamless, high-converting user journeys across all touchpoints—from onboarding through renewal.
Partner cross-functionally with Product, Customer Success, Data, and Engineering to create a cohesive retention and monetization engine. Align incentives, roadmaps, and execution to deliver business impact.
Establish best-in-class analytics and experimentation frameworks. Deeply understand and optimize key metrics including churn, resurrection, winback, upsell, renewal rates, and LTV.
Operate as both a strategic leader and an execution partner—comfortable rolling up your sleeves to unblock teams, launch initiatives, and drive results, especially in a high-growth or smaller company environment.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
About the Role
ExpressVPN is seeking a highly analytical and performance-driven PPC Campaign Manager with deep expertise in Search advertising across Google Ads and Bing Ads. You will own and scale paid search acquisition globally, with a strong focus on efficiency, experimentation, and revenue growth. This role is ideal for someone with hands-on experience in B2C and/or B2B SaaS environments, who understands full-funnel performance and thrives in a fast-paced, data-led team.
Key Responsibilities
Requirements
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
In this role, you will be a pivotal and influential factor in strategic decisions relating to millions of customers every day. Your mission is to bridge the gap between raw data and product development, acting as a strategic partner to Product and Engineering teams to ensure data-driven decisions are made at every stage. You will make a huge impact by supporting strategic business initiatives through data analysis, experimentation, and the development of key metrics and dashboards.
Core Responsibilities
Core Requirements
Language: Fluent in English
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Location: Israel
Team Size: 2
Experience: 6–8+ years
Are you a world-class product growth leader with a proven track record of driving user adoption, engagement, and revenue impact? At Kape Technologies, we’re shaping the future of cybersecurity and digital privacy through a diverse portfolio of category-leading brands, including ExpressVPN, ExpressKeys, ExpressMailGuard, ExpressAI, Identity Defender, CyberGhost, Private Internet Access, and Holiday.com.
This is a rare opportunity to own and scale product-led growth across a global portfolio, operating at the intersection of product, growth, and marketing to influence how millions of users discover, adopt, and engage with our products—while helping Kape Privacy strengthen its position as a top global cybersecurity company.
As Head of Product Growth, you will lead a high-performing team and drive growth initiatives across the full user journey, partnering closely with Product, Pricing, Engineering and Marketing teams to deliver measurable business impact.
Proven experience leading, mentoring, and developing high-performing teams, with the ability to drive alignment and deliver results through others
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a UX Designer with a focus on Growth, who thrives at the intersection of conversion craft, experimentation, and business impact?
Our team designs experiences that engage, convert, and retain users while advancing our mission to make the internet more private and secure. Guided by data, behavioural insight, and cross-functional collaboration, we craft performance-focused user journeys across web, in-product monetization surfaces, and emerging AI-powered channels. We are never satisfied with the status quo.
As the UX Growth Designer, you will own the conversion-critical touchpoints that sit between a user's first impression and their decision to subscribe — bringing strong craft and CRO thinking to monetization challenges, building frameworks that enable rapid experimentation, and working closely with product, marketing, engineering, and data teams to turn user understanding into confident purchase decisions.
Qualifications
Attributes
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Location: [Remote / Europe / Israel/ Cyprus]
Technology: TypeScript, Node.js, Next.js, CMS (Open-Source), AI Localization.
Kape (LSE: KAPE, privatized 2023) is a global leader in the "Privacy-First" digital security era. We are the powerhouse behind the world’s most trusted consumer privacy brands.
With over 7 million paying subscribers and a global team of 1,000+ experts across 10 locations, our mission is to provide complete digital autonomy. We believe that a free and open internet starts with state-of-the-art technology. As we scale toward the next 10 million users, we are consolidating our web infrastructure into a unified, next-generation content platform that matches the world-class engineering of our core VPN products.
You will lead the engineering squad responsible for retiring our legacy WordPress instances across brands. You aren't just building a website; you are building a Content Operating System powered by an open-source headless CMS at its core. This platform must support high-velocity PPC landing pages, complex multi-language blogs, and technical support hubs—all while maintaining the extreme performance and security standards expected of global privacy leaders.
A key part of this role is evaluating and adopting an open-source CMS solution (such as Strapi, Payload CMS, Directus, or KeystoneJS) as the foundation of the new platform. You will assess these solutions against our requirements for extensibility, multi-tenancy, and API-first content delivery, and lead the customization and integration effort to make the chosen platform fit our multi-brand ecosystem.
This is a rare opportunity to own the web platform for one of the biggest names in cybersecurity. You will have the budget and the mandate to move away from legacy debt and build a "Golden Path" for web development using the best of the JavaScript and open-source ecosystem—starting with a best-in-class headless CMS as the foundation.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
We are seeking a highly skilled and hands-on Senior Data Engineer to architect and maintain modern data infrastructure and pipelines.
This is a technical role focused on building a scalable data platform that powers analytics, insights, and agentic workflows to enable data-driven decision making across the company. You will work closely with analysts, product, and engineering teams to design end-to-end data solutions using tools like AWS Redshift, Athena, Snowflake, and other leading cloud platforms.
Core Responsibilities
Tech Stack
Core Requirements
Nice to Have
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
ExpressVPN operates one of the world’s most trusted digital privacy platforms, serving millions of users globally. Our infrastructure powers secure, high-availability services at massive scale — and we’re looking for a hands-on Head of DevOps to lead our multi-cloud strategy and operate mission-critical systems with enterprise-grade reliability.
This is a strategic leadership role for someone who thrives at scale, thinks long-term, and isn’t afraid to dive deep into architecture and automation.
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNCookies & analytics
This site uses cookies from third-party services to deliver its features and to analyze traffic.