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Kape is a cybersecurity company dedicated to enhancing digital experiences through privacy and protection. With over 1,000 employees across 10 global locations—including the UK, Israel, Germany, Romania, France, the Philippines, the USA, Singapore, Hong Kong, and Cyprus—we are driven by one mission: to create a safer, more secure digital world.
As Customer Success Data Team Lead, you will lead the analytics function supporting Customer Support/Success teams at Kape. Your mission is to turn large volumes of support and customer interaction data into actionable insights that improve customer satisfaction, operational efficiency, and product feedback loops.
You will manage and mentor a team of analysts while acting as a strategic partner to Support Leadership, Product, and Engineering. This role combines hands-on analytics with stakeholder leadership to drive data-informed decisions across support operations.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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Apply to ExpressVPNShare this job
Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
If this sounds like you, please get in touch!
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
In this role, you will be a pivotal and influential factor in strategic decisions relating to millions of customers every day. Your mission is to bridge the gap between raw data and product development, acting as a strategic partner to Product and Engineering teams to ensure data-driven decisions are made at every stage. You will make a huge impact by supporting strategic business initiatives through data analysis, experimentation, and the development of key metrics and dashboards.
Core Responsibilities
Core Requirements
Language: Fluent in English
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
As a Senior Data Analyst, you will:
If this sounds like you, please get in touch!
Experience & expertise
Data mindset & ownership
Business partnership
Communication & storytelling
Technical skills
#LI-NL1
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNShare this job
About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection. With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
We are seeking a highly skilled and hands-on Senior Data Engineer to architect and maintain modern data infrastructure and pipelines.
This is a technical role focused on building a scalable data platform that powers analytics, insights, and agentic workflows to enable data-driven decision making across the company. You will work closely with analysts, product, and engineering teams to design end-to-end data solutions using tools like AWS Redshift, Athena, Snowflake, and other leading cloud platforms.
Core Responsibilities
Tech Stack
Core Requirements
Nice to Have
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Ready to apply?
Apply to ExpressVPNCookies & analytics
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