About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!

The Role: : We are seeking a highly organized and client-focused Deployment Manager to lead end-to-end delivery of our platform for enterprise clients. This role sits within our Client Services team and is responsible for managing complex implementations while serving as a trusted partner to both internal leadership and client-side executives.

The ideal candidate brings a strong blend of project management rigor, client relationship management, and technical fluency in the Saas/AI space, with the ability to navigate cross-functional teams and deliver successful outcomes in fast-paced, high-growth environments.

Key responsibilities of this role include:

• Own End-to-End Deployment of EvolutionIQ AI Products: Lead full lifecycle software implementations—from kickoff through go-live and transition to steady-state support.
• Executive Stakeholder Management: Serve as the primary project point of contact for client stakeholders, including senior and executive-level leaders, providing regular updates, managing expectations, and driving alignment.
• Project Leadership & Delivery: Build and manage detailed project plans, timelines, and deliverables; proactively identify risks and drive mitigation strategies to ensure on-time, high-quality delivery.
• Cross-Functional Coordination: Partner closely with Product, Engineering, Data, and Client Services teams to execute implementations and resolve issues quickly.
• Client Relationship Management: Develop strong, trusted relationships with clients, acting as both a strategic advisor and operational lead throughout the engagement.
• Process & Playbook Development: Continuously improve deployment methodologies, tools, and best practices to scale delivery and enhance client experience.
• Data & Technical Oversight: Oversee data integrations, configurations, and UAT/validation processes; ensure solutions meet client requirements and business objectives.
• Change Management & Adoption: Drive client readiness, training, and adoption strategies to ensure successful deployment and long-term value realization.

Requirements:

• 5–10 years of experience in software implementation, project management, or client-facing delivery roles within enterprise SaaS environments
• Proven track record of managing complex, multi-stakeholder implementations
• Strong experience working directly with executive-level stakeholders (both internal and external)
• Exceptional project management skills (planning, execution, risk management, prioritization)
• Ability to translate technical concepts into business-friendly language
• Experience working cross-functionally with Product, Engineering, and Data teams
• Strong communication and presentation skills, with confidence in leading executive discussions
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously

Preferred Qualifications

• Experience in insurance, healthcare, or other highly regulated industries
• Familiarity with data integrations, APIs, or ETL processes
• Background in consulting or professional services environments

What Success Looks Like

• Deployments are delivered on time, within scope, and with high client satisfaction
• Strong, durable relationships with client stakeholders at all levels
• Clear, proactive communication across internal and external teams
• Continuous improvement of implementation processes and client experience

Work-life, Culture & Perks: 

• Compensation: The base salary range is $170-185K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
• Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. 
• Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. 
• Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
• Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
• Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.

EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!

The Opportunity & Role Value: We are currently seeking a Solutions Engineer to serve as a dedicated owner of data onboarding, relationships, maintenance, and health. You will align priorities with Client Services schedules while coordinating across Product, Engineering, and Sales teams. You’ll centralize validation of client data within Solutions Engineering, partnering with Engineering to develop tools and processes that boost data quality and streamline validation operations. By elevating data management at EIQ, you’ll collaborate with Product to enhance operational efficiency and mitigate risks to time-to-value and overall project health. In this role, clients will benefit from your expertise as you bridge infrastructure gaps and integrate multiple systems to keep implementations on track. You will also serve as the key technical liaison who will troubleshoot, build custom workarounds, and reduce the need for Product and Engineering teams to engage directly with clients.

About You:

• 5+ years of experience working in a Solutions Engineering / Solutions Architect capacity across enterprise B2B SaaS for a high growth technology company
• Proven experience as a business and technical leader for complex and sophisticated data solutions for enterprise clients
• Deep familiarity with the data tools including Pandas, Google BigQuery, DBT, and Data Analytics / BI reporting tools such as Looker or Looker Studio.
• Proactive, self starter that can own and elevate function in a fast paced, agile startup environment
• Dedicated problem solver who can leverage technical expertise, analytical skills and business acumen to find creative solutions
• Superb written and oral communication skills
• Excellent relationship building and interpersonal skills
• Familiarity with RDBMS, database schema concepts, and ETL pipelines is a plus
• Familiarity with AI/ML methodologies is a plus

In this Role You Will:

• Lead data onboarding and data transfer for client implementations 
• Develop and document data onboarding requirements and processes while developing operational framework to drive continuous improvement to client delivery models and client value 
• Collaborate with Product, Engineering and ML teams to deliver and evolve scalable data onboarding and data health solutions while aligning with overall EIQ strategy and goals
• Contribute to the design, clean up and maintenance of client data and data architecture for EIQ data ingestion processes
• Stay current and provide feedback on systems to monitor and improve client data health in collaboration with CS and Product teams
• Collaborate closely with Sales to provide technical and operational guidance during the sales cycle 
• Partner with Product, Engineering and CS teams to support Client custom integrations and scope custom product requests 
• Provide additional implementation support to the Client Services team to ensure clients can successfully utilize all product features and functionality
• Identify opportunities for tools and automation to scale workflows for EIQ's CS and other teams
• Provide technical triage and escalation oversight across all product modules to client business and technical stakeholders as needed
• Provide data management training and promote data fluency across EIQ

Your Impact: 

• Data onboarding, data relationships, data maintenance and health will have a clear owner and their priorities will fully align with Client Services priorities and schedules while coordinating across Product, Engineering and ML team needs
• Data management at EIQ will be elevated as a dedicated resource is focused on collaborating with product to improve the operational efficiency and mitigate risk to TTV and Project / Client health
• Clients will have an expert, dedicated resource who can streamline the process and bridge gaps in their infrastructure while working across multiple systems to ensure implementation and projects are successful and on schedule
• Product, Engineering and ML teams at EIQ will be able to collaborate with a CS resource to troubleshoot and build custom workarounds and processes which will greatly reduce the need for them to work directly with Clients
• SE role can also provide technical and product expertise during the Sales process and properly manage Client expectations around resource allocation, effort and time required to ensure a successful data transfer process

Work-life, Culture & Perks: 

• Compensation: The base salary range is $175-190K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
• Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. 
• Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. 
• Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
• Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
• Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.

EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!

Your Impact: The Technical Engagement Manager (TEM) plays a key role in the delivery of client solutions to Fortune 1000 Insurance carriers. You will support critical deployment, change management & eventual success of our operational products. You will oversee project timelines, drive status updates, and provide day to day operational leadership with our delivery team. You will leverage your skills from business systems analysis to project management to provide an unparalleled experience for EvolutionIQ’s clients.

What You'll Achieve (Performance Outcomes): 

• Provide quality technical & business service delivery for a select group of clients, provide backup support to Senior TEM’s on top-tier client accounts as needed. Ensure that we are tracking towards client renewal or expansion.  
• Provide day to day project management and delivery of EvolutionIQ solutions for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
• Participate in internal & customer-facing conference calls, demonstrations, and presentations. Advocate for the client and provide an “outside in” perspective.
• Support other business and operational development initiatives, as required
• Develop a good understanding of insurance claims data and EvolutionIQ’s solution capabilities
• Weekly status updates and escalate project risks to clients and the delivery team
• Document client business rules, requirements and processes and ensure proper configuration of the platform

About You (Key Competencies):

• 3+ years experience in account and project management, with a proven track record of delivering solutions while meeting external client deadlines
• Ability to balance client needs with budget and capacity
• Effective communication skills across teams with both technical and non-technical people; along with strong ability to communicate complex problems 
• Proficiency in data analysis and manipulation with Excel and other analytical tools
• Background working with data, as an analyst, consultant, or in a client management capacity
• Extreme self-starter and self-motivator, holds self to extremely high standards, and inspires others to do the same
• Ability to handle the ups and downs of early startup life
• Enthusiasm for team work and pair work
• Kind, empathetic, polite and professional
• Takes pride in providing a high level of service
• Detail-oriented, organized, process-driven
• Requirements and processes and ensure proper configuration of the platform

Work-life, Culture & Perks: 

• Compensation: The base salary range is $140-175K, with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
• Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits. 
• Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work. 
• Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
• Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
• Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.

EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.