Join VCSG’s Customer Service Team!

Who We Are

Veterinary Care & Specialty Group (VCSG) is Chattanooga’s largest multi-specialty and emergency hospital, where compassionate care meets cutting-edge medicine. At VCSG, we are committed to providing exceptional specialty and emergency care while fostering a supportive and collaborative team environment. We believe that excellence in patient care starts with a workplace where professionals feel valued, empowered, and inspired to grow—because when our team thrives, so do our patients.

What You Can Expect Do

As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and emotional moments. You will play a critical role in triaging calls, managing patient intake and discharge, and supporting both the veterinary team and clients with compassion, efficiency, and professionalism.

*This position requires a Friday through Monday 8am to 5pm schedule*

Key Responsibilities:

• Greet clients and patients with empathy, urgency, and professionalism.
• Triage incoming calls and determine appropriate response based on emergency protocols.
• Gather and verify client and patient information; ensure accurate and timely data entry.
• Manage emotionally charged situations with compassion and clarity.
• Process payments, estimates, invoices, and medical records.
• Maintain cleanliness and order in the reception and lobby areas.
• Act as a liaison between the veterinary team and clients

Requirements:

• High school diploma or equivalent required.
• Available to work evenings, weekends and some holidays
• Ability to stay calm, focused, and compassionate during emergency situations.
• Excellent communication and interpersonal skills, especially under pressure.
• Comfortable working in a fast-paced, emotionally charged environment with sick or injured animals. 

Preferred Qualifications:

• Prior experience in a veterinary, emergency, or medical reception environment
• Familiarity with veterinary terminology and emergency triage protocols
• Proficiency with veterinary software (Instinct)

Why You Should Choose Us

Work in a diverse and supportive environment: We offer a supportive environment that fosters personal and professional development, along with benefits that prioritize wellness and growth.

Great Location: Located in the up-and-coming Southside Neighborhood in Chattanooga at the base of Lookout Mountain. Our hospital is located perfectly next to the beautiful Tennessee River Park and the new baseball stadium opening soon and close to various restaurants, breweries, and entertainment venues. 

Generous Benefits: 

• Free Employee Assistance Program with mental health & financial wellness resources
• Generous employee pet care discount
• Competitive hourly pay and shift differentials for nights and weekends
• Medical, Dental, Vision, & Life Insurance
• 120 hours annual paid time off and floating holiday time

Ready to Apply?

Submit your application and cover letter today to join our mission of delivering compassionate, cutting-edge veterinary care.

Meet Our Hospital
Website: www.vcsgvets.com

VCSG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Our Team as an Emergency Veterinarian at Veterinary Care and Specialty Group! 

Are you looking to practice compassionate, advanced veterinary care while being surrounded by the beauty of North America's First National Park City? Look no further than Veterinary Care & Specialty Group (VCSG) in scenic Chattanooga, Tennessee.  

VCSG is seeking an experienced and compassionate Emergency Veterinarian to join our dynamic team. If you are seeking a position where every team's goal is to continuously raise the bar for the standard of care and a culture of education and mentorship is fostered, VCSG might be the place for you. 

VCSG is a premier regional small-animal emergency and referral hospital situated at the foot of Lookout Mountain, along the Tennessee River. We are able to provide uncompromised care to even the most challenging cases from the tri-state area and beyond through interdepartmental collaboration and our state of the art facility.

Why Join Us?

Comprehensive Care: Our mission at Veterinary Care as Specialty Group is to provide compassionate, advanced referral and emergency care.  Our Services include:

-24/7 Emergency Care 
-Critical Care 
-Surgery-Orthopedic and Soft Tissue 
-Internal Medicine 
-Neurology 
-Cardiology 
-Medical Oncology 
-Radiation Oncology 
-Physical Rehabilitation 

Excellent Location- Chattanooga, nestled in the picturesque Appalachian Mountains and bordered by the Tennessee River, offers a unique blend of natural beauty and urban amenities. Known as the “Scenic City,” Chattanooga is a haven for outdoor enthusiasts with activities like hiking, kayaking, and biking readily available. The city boasts a thriving arts and culture scene, with attractions such as the Hunter Museum of American Art and the Tivoli Theatre.  The city also offers a variety of dining, shopping, and entertainment options, making it a vibrant place to live and work. 

State of the Art Facility with Cutting Edge Technology - including ultrasound, digital radiology, CT scanning, and advanced laboratory resources. Our main ER hospital is equipped with an in-house 1.5 Tesla MRI, 128-slice CT scanner, C-arm, high-flow oxygen ventilation, long-term ventilator, and onsite blood bank to ensure the highest standard of patient care.

The Cancer Center serves as a central hub for various departments within our facility, encompassing critical areas like medical and radiation oncology. It is home to our new Varian 2024 Edge Linear Accelerator, representing a significant leap in our treatment capabilities

Collaborative Environment- Work alongside a people-oriented team that cares for each other and likes to have fun at work! Our collaborative approach ensures comprehensive treatment plans tailored to each patient’s needs.  Learning and development are paramount, as we have a rotating internship program and a residency program in surgery. We are committed to fostering mentorship, promoting continuing education, and providing ample career growth opportunities for our team members. 

Benefits and Perks- 

-Competitive Salary 
-Generous Paid Time Off 
-Bonus and Relocation Assistance  
-Medical, dental and vision coverage 
-FSA/HSA 
-Paid Family Leave 
-Continuing Education Allowance,  
-401-K with company match 
-Pet care benefits and so much more 

Who We Need: 
You should have excellent communication and interpersonal skills along with a great sense of humor about life – that’s what will help you thrive in our culture. 
If you’re the ideal candidate, you’ll:

-Have earned a DVM or equivalent degree 
-Be passionate about emergency medicine 
-Be fulfilled by helping others 
-Thrive in team-oriented environments 
-Enjoy working a flexible schedule 
-Enjoy the ability to fully work up and treat a broad range of challenging cases 

Be Part of EVG Specialty Network: Joining Veterinary Care and Specialty Group means being part of the esteemed EVG Specialty Network (evgspecialty.com). Benefit from the collective expertise and resources of a network dedicated to advancing veterinary care. Enjoy access to continuing education, collaboration opportunities, and the support of a community committed to excellence in veterinary medicine.

Join us in our mission to provide exceptional emergency care for our animal patients. If you are passionate about advancing veterinary medicine and want to work with cutting-edge technology, we would love to hear from you!

Apply Today! 

Send your resume and cover letter to careers@evgspecialty.com.  For more information, visit https://www.vcsgvets.com/

Veterinary Care and Specialty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

VCSG is looking for compassionate, skilled Emergency Veterinary Technicians to join our growing team!

• Emergency & Critical Care Nursing: Use your skills to perform venipuncture, IV catheter placement, and medication administration via all routes. You'll be delivering compassionate and meticulous care in high-pressure situations.
• Patient Interventions & CPR: You'll be monitoring patients at risk for cardiac and respiratory arrest and will initiate CPR as needed.   
• Patient Monitoring/Record Keeping: You'll be performing patient assessments using various monitoring techniques and communicating with pet owners about their pet's history.
• Diagnostics: You'll be hands-on using various diagnostics, including radiology, obtaining and handling patient samples, and performing tests in our in-house laboratory.
• Anesthesia Monitoring/Surgical Assistance: You’ll keep detailed records of the anesthetic procedures — what was used, how the patient responded, and any other events along the way. During procedures, you’re ensuring everything’s running like clockwork. If anything seems off, you’re quick on your feet and ready to respond to emergencies.
• Collaboration: You will partner with our various department teams to plan and coordinate anesthesia protocols for each patient, while communicating with the team on patient status.  
• Patient Advocacy: Advocate for the well-being and comfort of patients from the moment they arrive until they are discharged.

• 1-2 years of nursing experience in a veterinary setting, proven experience in ER, Urgent Care, or Specialty/Referral practice preferred.
• Strong knowledge of veterinary anesthetic drugs and their effects, backed by specialized training and expertise 
• Skilled in venipuncture, IV catheter placement, anesthesia monitoring, drug calculations, and other technical skills. 
• Strong medical math skills and experience with drug calculations.
• Attention to detail, must be thorough in your work, with a focus on accuracy, especially in critical moments 
• Excellent communication and people skills. 
• Thrives in a fast-paced environment and can juggle multiple tasks. 
• Compassionate, detail-oriented, and a team player. 
• Must be able to lift 40 lbs
• Must be available for a full time schedule (36+ hours per week)

• Generous employee pet care discount
• Free Employee Assistance Program with mental health & financial wellness resources
• Competitive hourly pay and shift differentials for nights and weekends
• Opportunities for continuing education, including allowance and additional paid time off.
• Medical, Dental, Vision, & Life Insurance
• 120 hours annual paid time off and floating holiday time

Veterinary Care & Specialty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join VCSG’s Customer Service Team!

Who We Are

Veterinary Care & Specialty Group (VCSG) is Chattanooga’s largest multi-specialty and emergency hospital, where compassionate care meets cutting-edge medicine. At VCSG, we are committed to providing exceptional specialty and emergency care while fostering a supportive and collaborative team environment. We believe that excellence in patient care starts with a workplace where professionals feel valued, empowered, and inspired to grow—because when our team thrives, so do our patients.

What You Can Expect Do

As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and emotional moments. You will play a critical role in triaging calls, managing patient intake and discharge, and supporting both the veterinary team and clients with compassion, efficiency, and professionalism.

Key Responsibilities:

• Greet clients and patients with empathy, urgency, and professionalism.
• Triage incoming calls and determine appropriate response based on emergency protocols.
• Gather and verify client and patient information; ensure accurate and timely data entry.
• Manage emotionally charged situations with compassion and clarity.
• Process payments, estimates, invoices, and medical records.
• Maintain cleanliness and order in the reception and lobby areas.
• Act as a liaison between the veterinary team and clients

Requirements:

• High school diploma or equivalent required.
• Available to work evenings, weekends and some holidays
• Ability to stay calm, focused, and compassionate during emergency situations.
• Excellent communication and interpersonal skills, especially under pressure.
• Comfortable working in a fast-paced, emotionally charged environment with sick or injured animals. 

Preferred Qualifications:

• Prior experience in a veterinary, emergency, or medical reception environment
• Familiarity with veterinary terminology and emergency triage protocols
• Proficiency with veterinary software (Instinct)

Why You Should Choose Us

Work in a diverse and supportive environment: We offer a supportive environment that fosters personal and professional development, along with benefits that prioritize wellness and growth.

Great Location: Located in the up-and-coming Southside Neighborhood in Chattanooga at the base of Lookout Mountain. Our hospital is located perfectly next to the beautiful Tennessee River Park and the new baseball stadium opening soon and close to various restaurants, breweries, and entertainment venues. 

Generous Benefits: 

• Free Employee Assistance Program with mental health & financial wellness resources
• Generous employee pet care discount
• Competitive hourly pay and shift differentials for nights and weekends
• Medical, Dental, Vision, & Life Insurance
• 120 hours annual paid time off and floating holiday time

Ready to Apply?

Submit your application and cover letter today to join our mission of delivering compassionate, cutting-edge veterinary care.

Meet Our Hospital
Website: www.vcsgvets.com

VCSG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Our Team as a Veterinary Cardiologist at Veterinary Care and Specialty Group!

Are you a dedicated and compassionate Veterinary Cardiologist looking to make a meaningful impact in a collaborative, high-level specialty hospital?

Veterinary Care and Specialty Group (VCSG) is seeking a full-time cardiologist to join our dynamic and growing team. As we continue expanding toward becoming the premier small-animal specialty hospital in the Southeast, this is an exciting opportunity to step into a service with an existing caseload and strong referral support while helping shape its future.

Why Join Us?

Established & Growing Cardiology Service
You’ll step into a cardiology service with an existing caseload generated by a visiting cardiologist, along with ongoing support from a network cardiologist who provides direct support at VCSG. This provides immediate clinical activity while offering the opportunity to further grow and define the service.

Comprehensive Care
Our mission is to provide compassionate, advanced referral and emergency veterinary care. Our services include:

• 24/7 Emergency Care
• Critical Care
• Surgery (Orthopedic & Soft Tissue)
• Internal Medicine
• Neurology
• Cardiology
• Medical Oncology
• Radiation Oncology
• Physical Rehabilitation

State-of-the-Art Facility & Technology
Work in a cutting-edge environment with advanced diagnostics and treatment capabilities including ultrasound, digital radiology, and advanced laboratory resources. Our hospital also features a Tesla MRI, 128-slice CT scanner, C-arm, ventilator support, and an onsite blood bank to support the highest level of patient care.

Our Cancer Center further enhances our multidisciplinary capabilities, housing both medical and radiation oncology services and advanced treatment technology.

Collaborative, People-First Culture
Work alongside a highly collaborative, team-oriented group of over 100 professionals who genuinely enjoy working together. Our environment emphasizes mutual respect, shared knowledge, and delivering the best possible outcomes for patients.

Commitment to Growth & Development
We offer a rotating internship program and a surgery residency, and we are deeply committed to mentorship, continuing education, and professional growth opportunities for all team members.

Exceptional Location
Located in Chattanooga, TN—known as the “Scenic City”—you’ll enjoy a unique blend of outdoor adventure and vibrant city life, with easy access to hiking, water activities, arts, dining, and entertainment.

What You’ll Do

• Provide advanced diagnostic and therapeutic cardiology care
• Build upon and grow an already active cardiology caseload
• Collaborate closely with emergency, critical care, internal medicine, and surgical teams
• Communicate clearly with clients and referring veterinarians
• Contribute to the continued development and advancement of cardiology services at VCSG

Ideal candidates will:

• Hold a DVM (or equivalent)
• Be board-certified (DACVIM Cardiology) or residency-trained
• Have strong communication and interpersonal skills
• Thrive in a team-oriented, fast-paced specialty environment
• Be excited to grow and help shape a cardiology service

Benefits & Perks

• Competitive salary
• Generous paid time off
• Bonus and relocation assistance
• Medical, dental, and vision coverage
• FSA/HSA options
• Paid family leave
• Continuing education allowance
• 401(k) with company match
• Pet care benefits and more

Be Part of EVG Specialty Network

Joining VCSG means becoming part of EVG Specialty Network, giving you access to a broad community of specialists, continuing education, collaboration opportunities, and shared expertise dedicated to advancing veterinary medicine.

Join us in our mission to provide exceptional care for our patients while working in a collaborative, innovative, and supportive environment. If you’re ready to grow your career and make a lasting impact, we would love to hear from you!

Veterinary Care & Specialty Group in Chattanooga, Tennessee, is seeking an experienced, people-focused Nurse Manager to lead our Emergency & Critical Care nursing team in a fast-paced, highly collaborative 24/7 environment. This role is ideal for a strong communicator and team-builder who excels at developing staff, managing complex workflows, and maintaining a culture of trust, accountability, and compassion.

Your responsibilities will span people leadership, departmental operations, staff training, scheduling, communication flow, and ensuring the highest standards of patient care. You will work closely with Shift Leads, veterinarians, specialists and support teams to create a strong, engaged, well-supported nursing staff that perform confidently under pressure.

VCSG is a multi-specialty and emergency veterinary hospital offering 24/7 care, advanced diagnostics, and specialized services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Oncology, Cardiology, Rehabilitation, and an in-house Blood Bank. Our team is driven by high-quality medicine, collaborative culture, and a commitment to serving pets, their families, and the broader veterinary community.

Key Responsibilities

• Lead, mentor and support the ER/ICU nursing team, fostering strong communication, teamwork, and professional development
• Manage departmental staffing, scheduling, PTO coordination, and daily workflow to ensure consistent and appropriate coverage
• Conduct interviews, hire new ER and ICU staff, and onboard/train team members according to hospital protocols
• Support Shift Leads through quarterly one-on-one meetings, team development, and ongoing coaching
• Maintain communication between nursing staff, DVMs, specialists, and hospital management to ensure seamless patient care
• Oversee performance evaluations, improvement plans and accountability measures
• Verify invoicing accuracy and maintain operational oversight of ER/ICU processes
• Coordinate department-wide training, including internal sessions and CE/webinars
• Represent the ER/ICU department in hospital meetings and cross-department initiatives
• Promote a culture aligned with the hospital’s mission, values, and standards for patient care and client communication
• Assist with daily flow of cases, ensuring efficiency, safety and high-quality nursing practices
• Respond to urgent communications from staff, doctors or clients as needed, even on off-days

Required Qualifications

• Strong clinical foundation as a Veterinary Technician within Emergency Medicine
• Proven leadership or management experience with the ability to build trusting relationships with teams, and communicate clearly in stressful situations
• Strong interpersonal skills with the ability to guide, coach, motivate and hold a team accountable
• A mature, empathetic, team-first approach that is aligned with VCSG’s mission and values
• Flexible availability to support a 24/7 hospital’s needs – this position is 50% scheduled on the floor, and 50% administratively focused

Why This Role Matters

The Nurse Manager sets the tone for communication, morale, and operational success in one of the hospital’s most dynamic departments. Your leadership ensures patient safety, staff confidence, smooth case flow, and compassionate client interactions. This is a chance to meaningfully shape the culture, performance and future of a critical care team.

• A strong caseload in complex and routine soft tissue procedures, including oncologic, reconstructive and minimally invasive surgeries
• An opportunity to contribute to the growth and development of the surgery service
• A collegial and inclusive culture that fosters learning and mentorship
• Competitive compensation 
• Comprehensive benefits including health, dental, vision, CE, 401(k), licensing, and professional dues
• Sign on and relocation assistance available

• Advanced imaging capabilities: CT, fluoroscopy, ultrasound, digital radiography
• Storz brand laparoscopic tower and equipment
• In-house lab and 24/7 emergency services
• Dedicated surgical and anesthesia technicians-VTS on staff in both surgery and anesthesia
• Work with residents and interns 
• Supportive and progressive leadership team

Join Our Team as a Veterinary Criticalist at Veterinary Care and Specialty Group! 

Are you a dedicated and compassionate critical care specialist looking to make a significant impact in veterinary medicine? Are you seeking a position where the critical care department's input is actively sought out and valued by other departments in the hospital? 

The Veterinary Care and Specialty Group is on the lookout for a dedicated Veterinary Criticalist to become a part of our dynamic team. We’re excited about our expansion to become the premier small-animal hospital in the Southeast. Distinguished by our comprehensive specialty services, we pride ourselves on our exceptional team of over 100 outstanding individuals. 

Why Join Us? 

Comprehensive Care: Our mission at Veterinary Care and Specialty Group is to provide compassionate, advanced referral and emergency veterinary care. Our Services include: 

• 24/7 Emergency Care 
• Critical Care 
• Surgery-Orthopedic and Soft Tissue 
• Internal Medicine 
• Neurology 
• Cardiology 
• Anesthesia 
• Medical Oncology 
• Radiation Oncology 
• Physical Rehabilitation 

State of the Art Facility with Cutting Edge Technology including ultrasound, digital radiology, CT scanning, and advanced laboratory resources. Our main hospital is equipped with an in-house 1.5 Tesla MRI, 128-slice CT scanner, C-arm, high-flow oxygen ventilation, long-term ventilator, and onsite blood bank to ensure the highest standard of patient care. 

The Cancer Center serves as a central hub for various departments within our facility, encompassing critical areas like medical and radiation oncology. It is home to our new Varian 2024 Edge Linear Accelerator, representing a significant leap in our treatment capabilities 

Collaborative Environment- Work alongside a people-oriented team that cares for each other and likes to have fun at work! Our collaborative approach ensures comprehensive treatment plans tailored to each patient’s needs.  

Learning and development are paramount, as we have a rotating internship program and a residency program in surgery. We are committed to fostering mentorship, promoting continuing education, and providing ample career growth opportunities for our team members. 

Excellent Location- Chattanooga, nestled in the picturesque Appalachian Mountains and bordered by the Tennessee River, offers a unique blend of natural beauty and urban amenities. Known as the “Scenic City,” Chattanooga is a haven for outdoor enthusiasts with activities like hiking, kayaking, and biking readily available. The city boasts a thriving arts and culture scene, with attractions such as the Hunter Museum of American Art and the Tivoli Theatre.  The city also offers a variety of dining, shopping, and entertainment options, making it a vibrant place to live and work. 

Benefits and Perks- 

• Competitive Salary 
• Generous Paid Time Off 
• Bonus and Relocation Assistance  
• Medical, dental and vision coverage 
• FSA/HSA 
• Paid Family Leave 
• Continuing Education Allowance,  
• 401-K with company match 
• Pet care benefits and so much more 

Who We Need: 

You should have excellent communication and interpersonal skills along with a great sense of humor about life – that’s what will help you thrive in our culture. 

If you’re the ideal candidate, you’ll: 

• Have earned a DVM or equivalent degree 
• Board certification or residency training in critical care. 
• Thrive in team-oriented environments 
• Enjoy the ability to fully work up and treat a broad range of challenging cases 
• Strong interpersonal and communication skills. 

Be Part of EVG Specialty Network: Joining Veterinary Care and Specialty Group means being part of the esteemed EVG Specialty Network (evgspecialty.com). Benefit from the collective expertise and resources of a network dedicated to advancing veterinary care. Enjoy access to continuing education, collaboration opportunities, and the support of a community committed to excellence in veterinary medicine. 

Join us in our mission to provide exceptional critical care for our animal patients. If you are passionate about advancing veterinary medicine and want to work with cutting-edge technology, we would love to hear from you! 

Apply Today! 

For more information, visit https://www.vcsgvets.com/ 

Veterinary Care and Specialty Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.