Build the Future with Us —EquipmentShare is Hiring a T3 Sales Enablement Specialist
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a T3 Sales Enablement Specialist to support our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Sales Enablement Specialist will play a critical role in driving our sales efforts by combining traditional sales enablement with sales development activities. This position focuses on prospecting, managing minor housekeeping tasks for small accounts, and supporting account executives on mid-market accounts. This role is fully remote.
Primary Responsibilities
Prospecting and Lead Generation:
Identify and qualify potential leads through various channels, including cold calls, emails, and marketing leads.
Research and analyze market trends and competitor activities to identify new opportunities.
Coordinate and support sales events, trade shows, and webinars.
Sales Enablement:
Maintain and grow territory revenue by vetting incoming leads and sales opportunities to determine viability.
Maintain HubSpot with up-to-date information on leads, prospects, and accounts.
Assist with sales proposals, contracts, and other documentation as needed.
Account Management Support:
Assist account executives with managing mid-market accounts.
Handle minor housekeeping tasks for small accounts, ensuring customer satisfaction and retention.
Provide timely and accurate reports on account activities and performance metrics.
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events and food truck nights
16 hours of paid volunteer time per year — give back to the community you call home
Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
See challenges as opportunities
Embrace change and continuous improvement
Bring energy, effort, and optimism every day
Skills & Qualifications
Strong understanding of sales processes and methodologies
Excellent communication and interpersonal skills
Proficient in CRM software (e.g., HubSpot) and G Suite
Self-motivated, with strong organizational and multitasking abilities
Education and Experience
Bachelor’s degree in Business, Marketing, or a related field.
2+ years of experience in sales enablement, sales development, or a similar role
Physical Requirements
Must be able to sit and work at a computer for long periods of time
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities. #LI-Remote
Build the Future with Us — EquipmentShare is Hiring a Customer Success Manager
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a Customer Success Manager at our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position is fully remote.
As a Customer Success Manager, you own the post-sale customer experience and are accountable for driving measurable customer outcomes. You act as a strategic partner to your customers—aligning T3 to their business goals, accelerating time-to-value, and ensuring adoption, retention, and growth across your portfolio.
Primary Responsibilities
Own a book of business and serve as the primary point of contact post-sale
Build and execute Customer Success Plans aligned to customer goals, use cases, and success criteria
Drive adoption through structured engagement (onboarding, pulse checks, monthly check-ins, business reviews)
Monitor customer health, usage, and sentiment to proactively identify risks and opportunities
Lead value-based conversations that connect T3 capabilities to ROI, efficiency, and operational outcomes
Partner cross-functionally (Sales, Support, Product, O&E) to resolve issues and improve the customer experience
Act as the voice of the customer or customer advocate – surfacing product gaps, process breakdowns, and improvement opportunities
Identify and drive expansion opportunities through increased product adoption and strategic alignment
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights
16 hours of paid volunteer time per year — give back to the community you call home
Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
See challenges as opportunities
Embrace change and continuous improvement
Bring energy, effort, and optimism every day
Skills & Qualifications
2+ years in Customer Success, Account Management, or similar customer-facing role
Strong ability to manage a portfolio, prioritize accounts, and drive proactive engagement
Experience working cross-functionally to solve customer problems
Data-driven mindset with the ability to translate usage into insights and action
Excellent communication skills with a focus on business outcomes (not just activity)
Preferred Experience in SaaS, telematics, construction, or fleet management Familiarity with tools like HubSpot or similar CRM/CS platforms Experience building or improving CS processes, playbooks, or reporting
Physical Requirements:
Must be able to sit for prolonged periods at a desk and work on a computer.
Must be able to occasionally travel to tradeshows.
Must be able to attend in person quarterly business meetings.
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.
Future T3 Technology Support Opportunity with EquipmentShare!
EquipmentShare is accepting applications for future T3 Technology Support openings in the Kansas City, KS area.
EquipmentShare is searching for a T3 Technology Support Associate I for our corporate office in Columbia, MO, to support our team as the department continues to grow.
JOB SUMMARY
The primary responsibility of the T3 Technology Support Associate I is to consistently provide exceptional service and support to EquipmentShare’s internal and external customers in a multi-channel environment. Establish and maintain excellent working relationships with rental markets, T3 customers and help facilitate support requests throughout EquipmentShare. As a primary customer-facing role, the ability to provide professional, exceptional, timely and accurate service to internal and external customers is critical to the success of this position.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Perform job duties in accordance with EquipmentShare's vision, mission, and values, as well as mandated state and federal laws and requirements at all times.
Provide excellent customer service for EquipmentShare's customers when responding to customer inquiries via telephone, chat, and email in an accurate, timely and professional manner within established quality and service standards.
Establish and maintain professional working relationships with internal and external customers, and work collaboratively with co-workers to achieve departmental and company goals and standards.
Utilize exceptional listening skills to understand customer needs and follow-up with a customer centric response in recommending the correct solutions.
Utilize product knowledge and appropriate resources to offer efficient and effective technical support and decision-making in the process of troubleshooting the T3 Platform for internal and external customers.
Enhance industry and technical knowledge through actively participating in learning and growth opportunities.
Perform other duties and responsibilities as assigned.
QUALIFICATIONS:
Education:
High-school diploma at a minimum, Associates Degree or above is highly desired.
Licenses:
None
Language Proficiency:
Ability to read and comprehend basic/complex communication in written or verbal sources.
Ability to communicate effectively in English and in written or verbal form, using correct grammar, punctuation, spelling, and sentence structure.
Skills:
A passion for helping others and a willingness to go the extra mile in providing nothing less than exceptional service and a positive customer experience.
Strong organizational skills with attention to detail and accuracy.
Ability to multi-task and maneuver through various programs and applications while providing timely and superior service to customers.
Excellent verbal and written communication skills.
Working knowledge of G-Suite, including Gmail, Google Docs, Sheets, and Drive.
Accept responsibility for actions when necessary and learn from mistakes.
Ability to be flexible - adapt to change in a positive manner.
Ability to work quickly and think logically, especially under pressure.
Ability to reason with difficult and/or upset customers in a courteous and professional manner.
Self-starter with an ability to acquire new skills in a proficient manner, and a strong, positive work ethic that contributes to the vision of the department and the company as a whole.
Must possess a professional yet enthusiastic and friendly demeanor.
Ability to maintain a high level of confidentiality on sensitive topics.
Physical Requirements:
An employee in this position will sit, move about, speak on the telephone, work on the computer, handle files and papers, reach into file cabinets, retrieve supplies from storage shelves, lift up to 20 pounds, and make copies.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Why We’re a Better Place to Work
Competitive salary.
Medical, Dental and Vision coverage for full-time employees.
401(k) and company match.
Generous paid time off (PTO) plus company paid holidays.
Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
Seasonal and year round wellness challenges.
Company sponsored events (annual family gatherings, happy hours and more).
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
Opportunities for career and professional development with conferences, events, seminars and continued education.
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.