Client Delivery Project Manager

Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets, delivering measurable results including millions in savings and improved care coordination. Our platform embeds actionable intelligence into real-world execution, helping payors lower medical loss ratios and drive sustainable financial performance.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Client Delivery Project Manager, you’ll manage and support the successful implementation and ongoing delivery of Enlace Health solutions for our clients. The ideal candidate will thrive in fast-paced environments and take ownership without waiting to be asked. This person will collaborate cross-functionally with Product, Engineering, Operations, and Client Success to ensure projects are delivered on time, on budget, and with excellence.

Success Measures: 

• In 3 months: 
• Complete full onboarding on Enlace product, implementation methodology, and client delivery playbooks
• Support active client implementations with clear ownership of defined workstreams
• Build strong working relationships with Customers, as well as internal Product, Engineering, and Client Success teams
• Deliver accurate project plans, status updates, and risk logs with minimal oversight
• Demonstrate proactive issue identification and follow-through
• In 6 months:
• Continually increase involvement in client implementation
• Consistently deliver projects on time and within agreed scope
• Proactively manage risks and stakeholder expectations without escalation
• Identify process improvements that increase delivery efficiency or clarity
• Earn positive feedback from clients and internal partners on organization, communication, and ownership
• In 12 months:
• Successfully lead multiple concurrent client implementations
• Contribute to improving or standardizing delivery frameworks, templates, and best practices
• Serve as a go-to resource for cross-functional partners
• Demonstrate measurable improvements in implementation cycle time, client satisfaction, or operational efficiency

Responsibilities:

• Own day-to-day project management for client implementations and strategic initiatives
• Build, maintain, and continuously refine detailed project plans, timelines, RAID logs, and stakeholder maps
• Lead client kickoffs and recurring implementation meetings with clear agendas and documented action items
• Translate business requirements into structured workstreams for Product, Engineering, Operations, and Client Success
• Drive accountability across internal and external stakeholders to ensure milestones are met
• Proactively identify risks, dependencies, and blockers, escalating appropriately when needed
• Manage scope changes and ensure alignment on impact to timeline and resources
• Coordinate data integrations, testing cycles, and go-live readiness activities
• Support UAT planning and execution, ensuring issues are tracked and resolved
• Monitor implementation KPIs and report progress to leadership
• Partner with Client Success on handoff planning and post-launch stabilization
• Document delivery playbooks, templates, and best practices to support scale
• Contribute to continuous improvement of Enlace’s client delivery model
• Jump in wherever needed to ensure client commitments are met - no task too small

Position Requirements:

• 3-5 years of experience in project management, consulting, client delivery, implementation, or operations
• Strong organizational and prioritization skills in fast-moving environments
• Exceptional follow-through
• Comfort operating with ambiguity and figuring things out
• Strong written and verbal communication skills
• Analytical mindset with attention to detail
• Bias toward action and accountability
• Ability to build credibility with clients and internal stakeholders
• Experience in SaaS, startups, consulting, or high-growth companies is a plus

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status. Applicants must be legally authorized to work in the US.

Senior Medical Economics Analyst

Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets, delivering measurable results including millions in savings and improved care coordination. Our platform embeds actionable intelligence into real-world execution, helping payors lower medical loss ratios and drive sustainable financial performance.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Senior Medical Economics Analyst, you’ll have deep expertise in actuarial methods, value-based payment modeling, predictive analytics, and medical cost economics. This role will support the design, evaluation, and optimization of value-based pricing and performance frameworks across Commercial, Medicare (including Medicare Advantage), and Medicaid populations.

Success Measures: 

• In 3 months: 
• Gain full command of data and methodologies.
• Deliver early validated insights that build stakeholder confidence.

In 6 months:

• Translate analytics into actionable financial and clinical insights.
• Own development of methodologies for program evaluation, performance normalization, and predictive insights.

In 12 months:

• Architect scalable value-based pricing and performance frameworks.
• Inform network, contracting, clinical, and financial decisions with advanced analytics.
• Demonstrate measurable enterprise impact on cost, quality, and risk performance.

Responsibilities:

• Support pricing validation, reconciliation modeling, and performance evaluation analyses
• Construct prospective and retrospective target-setting methodologies using difference-in-differences approaches, market benchmarking, credibility weighting, and risk-adjusted baselines
• Evaluate financial and quality performance across Commercial, Medicare Advantage, and Medicaid lines of business
• Develop and operationalize predictive models for cost, utilization, quality outcomes, and performance evaluation
• Support steerage, network optimization, and care management analytics
• Perform medical cost trend decomposition (unit cost vs. utilization vs. intensity vs. mix)
• Conduct risk-adjusted PMPM analysis across specialties, site-of-service, and population segments
• Analyze longitudinal performance across defined assessment periods
• Quantify impact of specialty utilization patterns and referral dynamics
• Evaluating acuity, case-mix, and coding impacts across populations
• Write advanced SQL queries to construct episode-level, provider-level, and member-month datasets

Position Requirements:

• Bachelor's degree in a STEM field, with Master’s degree preferred, or equivalent work experience
• 5+ years of experience working within a payer or provider organization, or with healthcare analytics or care management organizations
• Demonstrated experience across Commercial, Medicare (including MA), and Medicaid populations
• Deep experience working the following types of data:
• Medical claims data
• Enrollment and eligibility data
• Provider data
• CMS revenue and risk adjustment data
• Value-based performance datasets
• Strong proficiency in SQL, Tableau, and Excel
• Experience utilizing Python or R is a plus

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status. Applicants must be legally authorized to work in the US.

Sales Engineer

Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today’s unsustainable healthcare system. Connecting payers, providers, and patients, Enlace™ empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when Triple Aim optimization is truly realized.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Sales Engineer, you’ll sit at the intersection of product, technology, and business to help our prospects understand exactly how Enlace creates financial and clinical value, and to turn that understanding into revenue. This is a high-visibility role working directly with executive buyers at leading health plans and provider organizations.

Success Measures: 

• In 3 months: 
  • Demonstrate strong fluency in Enlace’s platform, value-based care use cases, and payer/provider workflows.
  • Effectively partner with AEs on active opportunities, contributing to discovery, demos, and solution discussions.
  • Deliver standard demos and support ROI modeling and RFIs/RFPs with guidance.
  • Build strong working relationships with other internal teams, including Client Success, Product, and Technology.
• In 6 months:
  • Own the technical and solution strategy for multiple sales opportunities from discovery through close.
  • Lead complex discovery and deliver tailored demos, solution architectures, and executive-level ROI narratives.
  • Independently own technical RFI/RFP responses and coordinates cross-functional inputs.
  • Support opportunities that progress to late-stage pipeline and closed-won deals.
• In 12 months:
  • Consistently influence the close of complex, enterprise payer and provider deals.
  • Elevate sales effectiveness by creating reusable demo assets, solution templates, and ROI frameworks.
  • Serve as a trusted subject-matter expert in executive buyer conversations on value-based care and Enlace’s differentiation.
  • Shape product and go-to-market strategy through structured market and prospect feedback.

Responsibilities:

• Act as the primary technical and solutions expert in the sales process, collaborating with Account Executives to qualify, shape, and close new business opportunities.
• Lead discovery with payer and provider stakeholders (clinical, actuarial, IT, operations) to understand current-state workflows, data assets, and value-based care strategies, and translate them into clear solution designs.
• Develop and deliver compelling demos, presentations, and ROI narratives tailored to health plan and provider executives, including CFO, CMO, CIO, SVP & VP-level audiences.
• Design end-to-end solution architectures (data flows, integrations, configuration, and workflows) that show how Enlace’s platform fits within a prospect’s ecosystem (claims platforms, data warehouses, care management tools, etc.)
• Build quantitative business cases and value models (savings, revenue, and operational impact) that support executive decision-making and align with client financial goals.
• Own and respond to RFIs/RFPs from a technical and solution perspective, partnering closely with Product, Implementation, and Compliance.
• Capture prospect requirements and market feedback and feed them into Product and Engineering roadmaps in a structured way.
• Support smooth handoff to implementation by documenting solution assumptions, scope, and design decisions made during the sales cycle.
• Serve as a subject-matter expert on value-based care constructs (episodes, bundles, capitation, shared savings, risk adjustment) and how Enlace operationalizes them.
• Comfort interacting with varying audiences, from C-suite executives to medical professionals.

Position Requirements:

• 3+ years of experience in a client-facing technical, sales engineering, solutions consulting, or similar role.
• Direct experience in healthcare, ideally with payers, value-based care, payment integrity, population health, or healthcare analytics.
• Deep familiarity with specialty care episodes and value-based care constructs such as episodes of care, DRGs, risk adjustment, quality measures, and provider incentive programs.
• Strong understanding of health plan operations and data, including: medical and pharmacy claims, eligibility, provider data; common payer systems (core claims platforms, care management, data warehouses); and basics of value-based payment models (e.g., shared savings, bundles, episodes, capitation).
• Proven track record supporting complex B2B sales cycles with multiple stakeholders and long deal timelines.
• Excellent communication skills—able to take complex technical concepts and make them simple, visual, and compelling for non-technical executives.
• Hands-on comfort with data and tools (e.g., Excel, SQL basics, BI tools, or analytics platforms) to support sizing, ROI modeling, and proof-of-concept work.
• Strong organizational skills with the ability to manage multiple opportunities and priorities in parallel.
• Experience selling or implementing healthcare SaaS platforms for payers or large provider groups.
• Experience partnering with Product and Engineering teams in a high-growth company.
• Background in consulting, health IT, or actuarial/analytics a plus

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status. Applicants must be legally authorized to work in the US.

Data Engineer

Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today’s unsustainable healthcare system. Connecting payers, providers, and patients, Enlace™ empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. 

Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when Triple Aim optimization is truly realized.

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Data Engineer, you will be responsible for building and operating the data ingress and normalization layers of a multi-tenant healthcare lakehouse. This role will design and deliver scalable data pipelines and healthcare datasets that power analytics and product capabilities, enabling interoperability and value-based care insights across payer and provider ecosystems.

The Data Engineering team owns the Bronze (raw ingestion) and Silver (normalized canonical) layers of our Medallion architecture, with a strong focus on healthcare claims data and data quality.

Success Metrics

In 3 Months:

• Become proficient in Enlace’s data platform architecture, SDLC, and deployment processes.
• Deliver initial ingestion and normalization contributions to Bronze and Silver layers.
• Demonstrate operational fluency: monitoring signals, triage basics, and reliable delivery habits.

In 6 Months:

• Independently own ingestion and normalization pipelines with reliable operations.
• Implement canonical mappings for new datasets and contribute to testing and DQ automation.
• Participate effectively in production support, improving runbooks/alerts/backfills.

In 12 Months:

• Deliver demonstrably high-quality canonical datasets with strong operational maturity.
• Improve pipeline reliability and maintainability through iterative hardening and automation.

Responsibilities:

Lakehouse/Data Mesh Development

• Design and operate ingestion and normalization pipelines across the Bronze and Silver layers of a multi-tenant healthcare lakehouse.
• Develop secure batch and streaming ingestion processes supporting schema drift, replay, and PHI-compliant storage.
• Standardize commercial and CMS claims data into canonical healthcare data models spanning claims, eligibility, members, and providers.
• Design and maintain referential integrity, de-duplication, and temporal modeling frameworks enabling longitudinal analytics.
• Build scalable Spark-based transformation pipelines and reusable ingestion frameworks aligned to data mesh principles.
• Optimize storage, partitioning, and schema evolution strategies using open table formats.
• Implement automated data quality, reconciliation, and monitoring to ensure reliable production SLAs.
• Deploy and manage platform infrastructure, CI/CD workflows, and observability using Infrastructure as Code and cloud-native tooling.
• Utilize cloud-native monitoring tooling; CloudWatch familiarity is a plus.

Data Platform Delivery & Client Integration

• Design, build, and operate scalable ingestion and normalization pipelines for healthcare datasets.
• Support technical onboarding of new client integrations, validating inbound data feeds and ensuring reliable operationalization.
• Implement and optimize canonical healthcare data models, Spark transformations, and data quality/reconciliation frameworks.

Architecture, Collaboration & Platform Evolution

• Partner cross-functionally to translate product and analytics requirements into pragmatic, scalable technical designs.
• Architect reusable ingestion and transformation frameworks that improve scalability, performance, and operational reliability.
• Lead complex onboarding efforts and drive continuous platform optimization across domains.

Position Requirements:

• Professional experience working with healthcare claims data (commercial and CMS).
• Experience building production ETL/ELT pipelines and data ingress processes.
• Strong Python development skills for data engineering.
• Advanced SQL expertise including performance optimization and tuning.
• Hands-on experience with Spark-based data processing.
• Experience working in AWS-native or equivalent cloud data ecosystems.
• Experience designing and implementing data models.
• Familiarity with data lake and lakehouse architectures and operating production pipelines.
• Located in Atlanta, GA and comfortable with a hybrid work environment.
• Participation in a flexible on-call rotation supporting data platform operations.

Preferred Qualifications:

• Familiarity with open table formats (e.g., Apache Iceberg); required depth at Senior level.
• Experience building multi-tenant data platforms and supporting tenant isolation.
• Knowledge of healthcare interoperability and canonical modeling.
• Experience with Infrastructure as Code (Terraform, AWS CDK).
• Experience implementing CI/CD pipelines (GitHub Actions, AWS CodePipeline).
• Familiarity with orchestration frameworks such as AWS Step Functions.
• Familiarity with cloud monitoring/observability patterns; CloudWatch preferred.

Position Perks

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination.