A Little About Us
Enboarder is the world’s first agentic AI employee journey platform, unifying onboarding, enablement, mobility, and offboarding into a single experience layer.
With AI Assistants and AI Agents working together, Enboarder empowers HR leaders to deliver structured, personalized employee experiences at scale while freeing HR from administrative work. Enterprises like Deloitte, ING, T-Mobile, andCisco use Enboarder accelerate time-to-productivity, reduce attrition, and unlock HR capacity
The result: engaged managers, supported employees, and measurable business impact.
Location: Austin TX, (Hybrid - two days per month in office), or Remote (East Coast)
About the Opportunity:
We are looking for an Account Director to join our US team to manage and grow our Mid-Market customer partnerships. In this role, you will work with People Leaders across a broad range of sectors to transform static HR processes into adaptive, AI-driven journeys that coordinate tasks across HR, IT, and management. In this role, whilst you will predominantly cover US/NOAM accounts, however you will also have a number of EMEA accounts. For this reason, this role can either be based in Austin, TX, or remotely on the East Coast.
Your objective is to ensure customers realize the full strategic value of the platform, accelerating time-to-productivity, reducing attrition, and removing administrative overhead through automation.
What you’ll be doing:
- Proactively manage a book of Mid-Market accounts, developing long-term strategies to maximize customer lifetime value and platform adoption.
- Own the commercial lifecycle for your accounts, identifying expansion and add-ons, from cross-sell to upgrade, managing renewals, and leading negotiations.
- Build and maintain high-level relationships with CHROs and senior stakeholders to align Enboarder’s capabilities with their broader business objectives.
- Identify gaps in the employee lifecycle, such as onboarding, internal mobility, or offboarding and guide customers to adopt our AI capabilities.
- Serve as the internal voice of the customer, partnering with Product and Customer Success to provide feedback on utilisation, performance and influence the roadmap.
- Maintain accurate forecasting and account hygiene while contributing to improve internal playbooks.
Who are you:
- Proven experience in Account Management or consultative Sales roles within the B2B SaaS industry, preferably within the HR tech Saas sector.
- A track record of managing complex sales cycles and navigating multi-stakeholder procurement processes in large organizations.
- An understanding of the challenges facing modern HR functions, particularly regarding employee engagement, retention, and productivity.
- The ability to consult on software integrations and explain the value of AI-powered automation without needing to be a developer.
- Strong presentation and negotiation skills, with the ability to establish credibility at both the administrative and C-suite levels.
- A collaborative mindset with a willingness to share knowledge and support the wider success of the US and EMEA teams.
Interested in Joining the Team?
Great, apply now! Someone from our team will reach out to you about the next steps.
The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you don’t feel that you meet every single requirement. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come, stay, and do their best work with us. We hope you’re feeling excited about the opportunity to join our team!
Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. It’s our aim to recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law. As we learn and grow we’re committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.
Please reach out to talent@enboarder.com if you have any questions or concerns.
