Director of Procurement

Lantern is looking for a Director of Procurement to join our fast-growing team. This is a first-of-its-kind role at Lantern — the company’s first dedicated procurement hire — and an opportunity to build a procurement function from the ground up. This role is responsible for managing vendor relationships, sourcing goods and services, negotiating contracts, and ensuring cost-effective purchasing strategies that support business operations. This role will leverage modern AI tools (e.g., Claude) to enhance procurement efficiency, decision-making, and vendor management.

Location: Full-time Onsite | Dallas, TX | Open to Hybrid in Chicago, IL, New York, NY or Vancouver, BC with Travel to Dallas

Responsibilities:

• Proven ability to build procurement processes from scratch (vendor panels, contract registers, policy frameworks) without pre-existing infrastructure
• Source, evaluate, and select suppliers based on quality, cost, and reliability
• Negotiate pricing, terms, and contracts with vendors to achieve cost savings across 3+ categories: SaaS/technology, marketing/agency, professional services, facilities, or HR/benefits
• Manage purchase orders and ensure timely delivery of goods and services
• Monitor inventory levels and coordinate with internal teams to forecast needs
• Maintain vendor relationships and resolve any supply or performance issues
• Ensure compliance with company procurement policies and regulatory requirements
• Leverage AI tools (e.g., Claude) to analyze vendor proposals, summarize contracts, and extract key terms and risks
• Analyze market trends to identify cost-saving opportunities
• Track and report on procurement metrics, including cost savings and supplier performance
• Collaborate cross-functionally with finance, operations, and other stakeholders

Requirements:

• Education
  • Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field (or equivalent experience)
• Work experience
  • Advisory or Management Consulting experience 
  • 5+ years of experience in procurement, purchasing, or supply chain roles
  • Experience with vendor negotiations and contract management
  • Familiarity with procurement software or ERP systems
• Skills
  • Strong negotiation and analytical skills
  • Excellent communication and relationship management abilities
  • High attention to detail and organizational skills
  • Experience using AI tools (e.g., Claude, ChatGPT, or similar) in a professional setting preferred
  • Proficiency in Microsoft Excel and procurement tools

Strong Candidates will:

• Act with urgency and ownership in managing procurement processes
• Demonstrate strong problem-solving skills and adaptability
• Build and maintain strong vendor and internal relationships
• Be highly organized and able to manage multiple priorities simultaneously
• Continuously seek process improvements and cost efficiencies
• Be an early adopter of AI tools and proactively integrate them into daily workflows

 Benefits

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#LifeAtLantern

JOB OVERVIEW 

The WFM Analyst, Member Services, is responsible for intraday service delivery to ensure service levels and key performance indicators (KPIs) are met, as well as short-term capacity risk evaluation, and translating real-time signals into concise, actionable recommendations for leadership. 

This role includes real‑time monitoring, variance analysis, and intraday adjustments that streamline schedules and staffing to improve operational efficiency. 

The ideal candidate identifies opportunities to reduce manual work and develop simple, repeatable processes that improve decision-making speed and support greater operational agility. 

Responsibilities: 

Real-Time Monitoring 

• Continuously monitor real-time metrics using WFM/telephony systems, and convert performance signals into prioritized actions. 

• Identify variance drivers using short-interval forecasting and trend analysis. 

Intraday Management & Adjustments 

• Execute intraday adjustments and recommend targeted levers (skills, shrinkage) with clear impact statements. 

Communication & Collaboration 

• Communicate clear “so what” guidance: impact, options, and recommended action. 

Automation & Platform Optimization 

• Identify automation opportunities, reduce manual exception handling, and leverage platform capabilities in NICE CXone. 

Requirements: 

• High School Diploma or equivalent; Associate or Bachelor’s preferred. 

• WFM contact center experience (scheduling, intraday, capacity risk). 

• Experience with NICE CXone (preferred) or enterprise WFM platforms. 

• Proficiency with Excel/Sheets (lookups, pivots, logic). 

• Preferred: Ability to write SQL queries for WFM/ACD datasets. 

• Nice to have: Python, BI tools, CXone dashboards. 

 Benefits

Senior Accountant

We are seeking a high‑performing Senior Accountant to join our fast‑paced, private‑equity backed healthcare organization. This role is ideal for someone who thrives in environments with complex data, evolving processes, and cross‑functional collaboration. The Senior Accountant will play a key role in monthly close, financial reporting, and account reconciliations, while also acting as a partner to operations, FP&A, and external stakeholders. 

A successful candidate enjoys the investigative aspect of accounting—digging into data discrepancies, reconciling information across systems, understanding the “why,” and clearly communicating findings to both finance and non‑finance audiences. 

Location: Dallas, TX | USA | Full-time Onsite - flexibility for hybrid 1 day per week

Responsibilities:

• Own complex reconciliations involving claims data from multiple systems (billing platforms, claims databases, payor reports, and GL).
• Validate completeness and accuracy of claims files prior to revenue recognition and/or client reporting.
• Investigate discrepancies between operational claims data and financial system outputs; identify root causes and drive resolution.
• Develop and maintain reconciliation templates and processes as the business, systems, and payor relationships evolve.
• Work closely with claims operations, billing, and revenue cycle teams to ensure upstream data integrity.
• Perform deep dive analysis on claims variances, aging, denials, and adjustments to support decision making.
• Clearly communicate findings to both finance and nonfinance stakeholders—including claims operations, client facing teams, and leadership.
• Provide ongoing insight into claims trends, anomalies, and system issues.
• Prepare and review month end journal entries and reconciliations related to claims activity, revenue, AR, accruals, and other assigned accounts.
• Support the monthly close calendar and ensure claims related journal entries are completed accurately and on time.
• Assist with preparation of internal financial reporting packages as needed.
• Partner with cross functional teams to understand how operational changes impact claims accounting.
• Support onboarding of newly acquired providers/entities, including mapping of claims data and integrating claims related processes.
• Assist with ad hoc reporting requests tied to claims, client deliverables, or operational performance.
• Identify and implement improvements to streamline claims reconciliations and enhance data integrity.
• Strengthen internal controls around claims data flow, reconciliation, and reporting.
• Support system enhancements or implementations impacting claims or billing workflows.
• Maintain proper documentation for reconciliations and claims related accounting processes. 

Requirements:

• Bachelor’s degree in Accounting or Finance required; CPA or CPA‑track preferred.
• Big 4 Experience highly preferred
• Strong analytical and investigative mindset with proven ability to reconcile complex datasets.
• Experience working with EHR, billing, or claims systems (e.g., Athena, NextGen, Epic, eClinicalWorks, or similar) is a plus.
• Advanced Excel skills; comfort working with large datasets is essential.
• Ability to function effectively in a fast‑paced, PE‑backed environment with shifting priorities.
• Excellent communication skills—able to explain technical accounting findings to non‑technical audiences.
• High attention to detail, strong organizational skills, and a sense of ownership. 

Strong Candidates will:

• Investigative thinker: enjoys problem‑solving, researching discrepancies, and understanding system‑to‑system data flow.
• Strong communicator: can break down complex claims issues into clear explanations for clients and internal teams.
• Collaborative partner: works closely with claims, operations, billing, and finance.
• Agile and adaptable: thrives in a scaling, evolving organization.
• Process‑driven: builds structure and consistency in a high‑volume data environment.  

 Benefits

#LifeAtLantern

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JOB OVERVIEW

We are seeking a detail-oriented and systems-savvy Solutions Analyst, Finance & Accounting to support and optimize financial systems, reporting, and operational processes. This role sits at the intersection of Finance, Accounting, and Technology, ensuring that financial workflows, system integrations, and reporting structures are accurate, scalable, and efficient.

The ideal candidate combines strong accounting knowledge with analytical and technical skills and is comfortable translating finance requirements into system enhancements and process improvements.

Location:

Dallas, TX - Onsite

Responsibilities:

• Partner with Accounting leadership to evaluate and improve financial workflows (AP, AR, payroll, revenue recognition, close process).
• Translate accounting and reporting requirements into system configurations and technical specifications.
• Identify opportunities to automate manual processes and improve controls.
• Support implementation and optimization of ERP and financial systems.
• Develop and maintain financial reports and dashboards to support FP&A, accounting, and operational teams.
• Ensure data integrity across financial systems and reporting tools.
• Perform root cause analysis on discrepancies and reporting variances.
• Manage and support integrations between ERP, billing, payroll, CRM, and other business systems.
• Partner with IT and external vendors to resolve system issues.
• Support system upgrades, enhancements, and new tool implementations.
• Maintain documentation for financial systems, workflows, and controls.
• Ensure processes align with GAAP and company policies.
• Assist with documentation required for audits and regulatory reporting.

Requirements:

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field.
• 3–6+ years of experience in accounting, finance operations, financial systems, or solutions analysis.
• Strong understanding of core accounting principles (GAAP).
• Experience working with ERP systems (NetSuite, Workday, Sage, SAP, Oracle, etc.).
• Proficiency in Excel (advanced formulas, pivot tables).
• Strong proficiency in SQL, including query optimization and relational database concepts.
• Experience with scripting or coding languages (e.g., Python, R, or similar) preferred.
• Strong analytical and problem-solving skills.
• Excellent communication skills with the ability to translate finance requirements into technical solutions.

Strong Candidates Will:

• Improvement Mindset: Thinks in terms of scalability and long‑term maintainability, not just quick fixes.
• Collaborative Partner: Works closely with different vendors, departments and team members with a positive attitude.
• Data‑Driven: Builds structure and consistency in a high‑volume data environment.
• Ownership: Manages deadlines well and takes responsibility for the solutions they build.
• Attention to Detail: Able to review work, with strong financial acumen, for finding and correcting errors.

 Benefits

Staff Accountant

The Staff Accountant is responsible for supporting day-to-day accounting operations and ensuring the accuracy and integrity of financial records. This role plays a key part in the month-end close process, account reconciliations, journal entries, cash applications, and accounts payable process. The ideal candidate is detail-oriented, analytical, and able to manage multiple priorities. This role is ideal for an early-career professional seeking hands-on experience in general ledger accounting and financial reporting within a collaborative team environment. 

Location: Dallas, TX | USA | Full-time Onsite

Responsibilities:

• Prepare and post accurate journal entries in accordance with GAAP
• Assist with monthly, quarterly, and annual close processes
• Perform account reconciliations (bank, cash, etc.)
• Maintain and reconcile general ledger accounts
• Analyze financial data and investigate account variances
• Support accounts payable and receivable processes as needed
• Ensure timely and accurate recording of transactions
• Maintain supporting documentation for audit purposes
• Monitor compliance with internal controls and company policies
• Identify opportunities for process improvement and efficiency
• Research and resolve basic accounting discrepancies
• Collaborate with cross-functional departments to resolve accounting issues
• Assist with special projects as needed 

Requirements:

• Bachelor’s degree in Accounting or Finance required
• Proficient in Excel  
• Strong understanding of GAAP fundamentals  

Strong Candidates will:

• Attention to Detail: High level of accuracy in data entry and reconciliations
• Analytical Thinking: Ability to investigate variances and strong problem solving skills
• Accountability & Ownership: Takes responsibility for assigned accounts and follows through on open items Adaptability Skills: Comfortable in a fast-paced or changing environment and ability to learn new systems/processes quickly 

 Benefits

• Monthly parking stipend
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

#LifeAtLantern

#LI-MM1

Senior Talent Acquisition Partner

📍 Dallas, TX

Are you a strategic talent leader who thrives on building high-performing teams and shaping the future of an organization? Do you see talent acquisition as more than filling roles—but as a powerful driver of growth, culture, and competitive advantage?

We’re looking for a Senior Talent Acquisition Partner who will redefine how we attract, engage, and hire exceptional talent—especially at the senior and executive levels. This is your opportunity to influence business strategy, partner directly with executive leadership, and build a world-class recruiting function that fuels company growth.

 What You’ll Do

Strategic Talent Leadership

• Serve as a trusted advisor to Senior Leaders and the Executive Leadership Team to understand hiring priorities and workforce strategy.

• Design and execute innovative sourcing, assessment, and closing strategies for high-impact roles.

• Partner with leadership on workforce planning, succession strategy, attrition insights, and bench strength development.

Full-Cycle Recruiting Excellence

• Own the recruitment lifecycle end-to-end—from intake and strategy to offer negotiation and onboarding transition.

• Recruit primarily across Marketing & G&A functions, with the flexibility to support other business areas as needed.

• Lead executive-level searches and deliver a premium candidate and stakeholder experience.

Innovation & Pipeline Development

• Develop creative and forward-thinking sourcing strategies (social media, referrals, talent communities, competitive mapping, passive outreach).

• Build proactive pipelines of both active and passive talent.

• Stay ahead of market trends and competitive landscapes—you are the subject matter expert.

Data-Driven Impact

• Leverage metrics, KPIs, and executive dashboards to measure recruiting effectiveness.

• Use data to continuously optimize hiring strategies and capacity planning.

Collaboration & Process Excellence

• Partner closely with HR Business Partners and internal stakeholders to align hiring strategies with company goals and values.

• Ensure smooth transition from pre-employment to post-employment processes.

• Maintain compliance with recruitment regulations, compensation guidelines, and internal systems.

Champion Diversity & Inclusion

• Embed diversity, equity, and inclusion into every aspect of the hiring process.

• Build inclusive hiring strategies that reflect our commitment to diverse perspectives.

 What You Bring

• Bachelor’s Degree required

• 5+ years of Talent Acquisition experience

• 3+ years recruiting within Marketing & G&A (strongly preferred)

• Experience leading full-cycle recruitment, including executive search

• Proven ability to influence and partner with senior leaders

• A strategic, innovative mindset—you challenge the status quo

• Strong cultural awareness and ability to work across fast-growing organizations

• A proactive, solution-oriented leader who tackles challenges head-on

• Adaptability and the ability to guide others through change

• Ability to travel up to 15%

 Why This Role Is Different

This isn’t just a transactional recruiting role. You will:

• Shape our hiring strategy

• Influence long-term workforce planning

• Build talent infrastructure that scales with growth

• Deliver measurable business impact

You won’t just fill roles—you’ll build the future of the organization.

 Benefits

We take care of our team so they can do their best work:

• Medical, Dental & Vision Insurance

• Short- & Long-Term Disability

• Life Insurance

• 401(k) with Company Match

• Generous Paid Time Off

• Paid Parental Leave