About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Team

To equip our clients with the insights they need to grow, we rely on a stable, reliable, and observable flow of data from third-party APIs. The Parsers Team is responsible for safeguarding this pipeline: monitoring API changes, integrating new data sources, and delivering high-quality data to downstream systems for further processing. Operating at a scale of hundreds of thousands of I/O operations per second, this is no small challenge. To support and evolve this platform, we’re looking for a Backend Engineer to join our team. By joining Parsers, you’ll become part of a collaborative and friendly group focused on building systems that are reliable, scalable, observable, and maintainable. We value cooperation, inventiveness, diligence, and a healthy sense of humor.

What You’ll Do Here

• Maintain and extend our platform with new features
• Contribute to a codebase of clean, well-tested code
• Review code to uphold our quality standards
• Monitor system performance and logs, address issues, and build tools for observability
• Actively contribute to our Scrum process
• Continuously grow your skills to advance your career and move the platform forward
• Collaborate with a team of supportive professionals
• Have fun, explore, and experiment

What You’ll Bring To Us

• 1+ years of experience working with Node.js
• An open mind and a strong willingness to learn
• A solid understanding of clean code practices and testing principles
• Familiarity with database systems
• Experience using Git and modern development workflows
• Bonus: Experience with distributed systems or high-throughput environments

Our Tech Stack

• Languages & Frameworks: Node.js, TypeScript
• Infrastructure: AWS
• Databases: SQL & NoSQL (Elastic, MongoDB, Redis)
• Messaging/Streaming: RabbitMQ, Kinesis
• Tools: GitLab

Why Join Us?

• Work with friendly, experienced engineers who help each other succeed
• Gain deep expertise in building high-throughput data pipelines
• Be part of a company with a global impact and strong technical challenges
• Take ownership of your growth and career path

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Internal tech talks, Udemy courses and workshops 
• Meetups & conferences
• Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. 

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Role

At Emplifi, our Engineering Managers are more than just coordinators - they are the architects of our team culture and delivery standards. We are looking for an empathetic leader to guide a high-impact team in solving complex engineering challenges for over 20,000 global brands.

You will lead with an "AI-first" mindset, empowering your engineers to leverage modern tools to ship faster and smarter. If you are passionate about developing people, fostering a culture of ownership, and utilizing AI to push the boundaries of what a product team can achieve, we want to hear from you.

What You’ll Do Here

Leadership & Delivery

• Own team capacity planning, execution, and delivery predictability
• Ensure the team delivers high-quality solutions that align with our product and engineering vision
• Ensure close collaboration within the team and with external stakeholders
• Create a supportive, psychologically safe team environment

Team Development & Coaching

• Conduct regular 1:1s and performance conversations
• Set growth goals and mentor engineers through career development
• Facilitate problem-solving and decision-making, guiding the team through challenges
• Support hiring processes and ensure smooth onboarding of new team members

AI-first approach

• Identify opportunities to automate routine engineering tasks and optimize workflows using AI
• Champion "AI-native" thinking, encouraging your team to experiment with and adopt tools that enhance productivity
• Stay ahead of the curve on how AI impacts both software delivery and customer engagement

Cross-Functional Collaboration

• Work with product managers, designers, and platform teams to ensure alignment
• Participate in the engineering leadership team to identify risks, opportunities, and strategic initiatives
• Drive and contribute to cross-team initiatives and shared goals

Culture & Conflict Resolution

• Lead by example to foster a positive, inclusive, and accountable team culture
• Address team conflicts with empathy and resolve issues constructively
• Promote transparency in communication, planning, and progress tracking

What Success Looks Like

• Leadership Impact: Recognized as a role model for agile leadership and a champion of team health
• Predictable Execution: Projects consistently delivered on time with high quality and predictable velocity
• AI-First Maturity: The team has successfully adopted AI-assisted workflows, resulting in higher code quality and decreased manual overhead
• Talent Growth: Individual contributors are hitting their career milestones through your active coaching and mentorship
• Cross-Functional Trust: You are viewed as a high-integrity partner by Product and Design, ensuring seamless collaboration across departments

What You’ll Bring to Us

• Proven experience managing engineering teams in an agile environment
• Strong understanding of SDLC, engineering practices, and experience with AI-assisted development (LLMs, GitHub Copilot, GitLab Duo, Cursor/Claude Code, etc.)
• Excellent interpersonal and communication skills
• Experience in coaching and mentoring individuals and teams
• Ability to manage team delivery, capacity, and prioritization in alignment with business needs
• Passion for building inclusive, collaborative, and empowered teams

Why Join Us

You’ll be part of a company that values leadership, ownership, and empathy. We invest in our people, support career growth, and encourage bold ideas that move the organization forward. If you care about people as much as about code, we’d love to meet you.

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Internal tech talks, Udemy courses and workshops
• Meetups & conferences
• Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. 

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Ratings & Reviews 

Emplifi’s Ratings & Reviews platform helps brands collect and showcase customer feedback to build trust and boost conversions. Its Speedflex™ widgets load 85% faster and support a range of review types, including visual content and Q&A. The platform simplifies review collection and integrates easily across email, SMS, apps, and loyalty programs. With customizable designs, strong moderation tools, and deep analytics, businesses can manage reviews effectively and gain insights into customer sentiment.

About the Role

As a Software Engineer you will play a vital role in building and maintaining applications and back-end services of the Rating and Reviews (R&R) product within the Social Commerce group. We are looking for someone with prior Engineering experience, ideally within the E-commerce and SaaS space.

The Software Engineer’s primary focus will be on web services, mostly built with Java. Scalability and quality of performance will be of utmost importance, as we continue to scale and integrate our services into the broader Emplifi Suite.

This role will require a deep technical understanding of our system and products to effectively execute, while providing insightful product and user focused decision making when needed. They will work closely with Design, Product, and DevOps to develop and maintain our embedded content galleries, as well as our management dashboard used by hundreds of major brands across the world.

What You’ll Do Here

• Work closely with designers, PMs, and engineers to tackle challenging problems in the Collect, manage, and display high-quality product reviews, Q&As, checkout comments, and seller ratings that drive conversions and engagement at the point of purchase from start to finish
• Collaborate and extend projects across a variety of R&R services, including scalable back-end APIs, embedded widgets, integrations with e-commerce platforms, email and sms providers, etc.
• Consistently challenge and influence the direction of our product offerings with confidence through both technical and user-focused thinking
• Architect and develop high-performance, highly available, and secure software solutions that scale to millions of users, leveraging your full-stack expertise to drive continuous innovation and efficiency
• Communicate effectively with product management, design teams, architects, and other development and technical teams to ensure our customers receive maximum value from our product offerings
• Apply your infrastructure and scripting knowledge to support team-wide DevOps initiatives and engineer enablement work
• Take ownership of system reliability by diagnosing and resolving bugs and issues that emerge from real-world usage and customer interactions, ensuring a seamless user experience
• Use your experience to expand engineering best practices, documentation, and other key processes for our growing team

What You’ll Bring to Us

• Developer who enjoys technical challenges and is eager to learn and explore various technologies in full-stack development
• Solid JEE foundation, Experience with Groovy, Grails or Spring Boot
• Experience with event-driven architecture and messaging systems such as Apache Kafka
• Familiarity with search technologies like OpenSearch or Elasticsearch
• Strong skills in SQL, Hibernate, and Spring Core, with experience in relational databases, familiarity with NoSQL data stores is a plus
• Strong knowledge of web standards and advanced front-end technologies, including JavaScript, React.js, jQuery, or other frameworks like Bootstrap or Angular
• Experience with eCommerce platforms such as Shopify, Salesforce Commerce Cloud, BigCommerce, or Magento would be a plus
• Experience with microservices architecture
• Experienced in Agile project frameworks and familiar with work management tools such as Jira
• Very proactive approach to solving problems
• Excellent communication skills, written and verbal
• Ability to write documentation clearly and concisely, and to communicate well with non-IT personnel

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Internal tech talks, Udemy courses and workshops 
• Meetups & conferences 
• Possibility to work from offices in Prague (Karlin), Brno 
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. 

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.