EDB
A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
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A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
Please note: We are currently looking for Singapore Citizens or PR holders for this role.
The Customer Success Manager (CSM) is passionate about understanding our customers and partners to make them successful through extraordinary levels of service. The CSM will work independently and cross-functionally to address any satisfaction, growth or renewal opportunities and risks in their portfolio. The key goal of this role is to make every customer or partner in their portfolio successful and committed to EDB through a trusted advisor relationship. This person is ultimately responsible for owning the relationship within their portfolio of accounts, is hyper-focused on customer retention, providing technical product guidance, strategic business value and insights, driving adoption and trust, and identifying opportunities to further drive value across our customers’ business. Above all it requires exceptional tenacity, analytical prowess, strategy, service, leadership, and an innate passion for delighting our customers and making them successful.
The CSM is expected to possess knowledge, expertise, and experience in many of the following:
- Technology Account Management
- Deep customer relationship building
- Database deployment and business models
- Strategic partner engagement (Systems Integrators, Distributors, Resellers)
- Strategic business/technology leadership discussions
- Program management
- Project management
- Relational database experience (PostgreSQL, MySQL, Oracle, SQL Server, Sybase, DB2). Active use or, administration of such database(s)
- Good understanding of Relational database concepts
- Software installation & software troubleshooting experience
Responsibilities
- Provide strategic guidance to drive forward your account’s priorities and business goals
- Ownership and accountability for ensuring customer growth, customer satisfaction and contract renewals within the assigned customer portfolio
- Develop strong relationships with all key decision makers and influencers, including executive sponsors and partner contacts at various levels
- Identify, influence, develop, and realize new opportunities for expanding your customer’s business volume
- Translate results into actionable strategic and commercial outcomes
- Uncover any risk that threatens your customer’s growth, satisfaction, or renewal; conceive and execute mitigation plans for all risks
- Choreograph other domain experts to deliver the outcomes of the account plan you are responsible for building and maintaining for each account
- Collaborate effectively with internal and external colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of EDB and a customer for life
- Take ownership of all direct communication and resolve escalations
- Listen to customers carefully and truly understand customers’ strategic priorities, KPIs, growth initiatives, key business issues and opportunities in order to deliver business- impactful results
- Ensure increasing user adoption of EDB platform by implementing best practices and implementation of the continuously evolving EDB product suite and providing technical guidance on product optimization
- Serve as the liaison between product management and the customer with a focus on feature collaboration and communicating the EDB roadmap
Experience & Skills
- 5-10+ years of experience in account management, solution engineering or client services in the context of enterprise technology, managing multi-million dollar portfolios of recurring revenue
- Loves problem solving and facing challenges head-on
- Self-starter with desire to exceed client expectations
- Outstanding oral and written communication skills
- Inspiring presentation and public speaking experience (executive level audience)
- Impeccable attention to detail, highly organized, with an absolute focus on quality of work
- Ability communicate value add at all levels internally and externally
- Ability to recognize areas of risk and mitigate as needed
- Program Management: ability to develop, implement, monitor, and drive account plans; manage a portfolio of multiple projects running simultaneously; manage accounts in “steady state” or “maintenance mode”
- Project Management: Ability to lead complex projects including planning, data analytics, change management, QA, escalation management, and ongoing support
- Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization
- Strong management and business skills required, along with a proven multi-year track record of developing deep relationships with VP-level and Director-level executives
- Proven multi-year track record of identifying incremental business for your account
- Ability to work independently and as part of team
- Demonstrated experience of seamlessly transitioning between conversations with C-Level execs, technical leadership, program managers and industry level business conversations
- Success working in a fast-paced, high-growth company
- Bachelor degree; MS or MBA optional
- Travel up to 40%
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote
Ready to apply?
Apply to EDB
A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
Title: Sales Development Representative
Location: Singapore( Seeking candidates who are Singapore Citizens or Permanent Residents)
As an SDR at EDB, you will play a vital role in identifying and qualifying sales opportunities in South Asian countries. You will use a consultative and entrepreneurial approach to engage prospects, working closely with Account Executives to drive PostgreSQL adoption. This role reports directly to the SDR Director, APJ, and may involve occasional travel.
Your Impact at EDB
- Conduct inbound and outbound prospecting to identify and qualify new sales opportunities in Singapore
- Proactively identify, qualify, and nurture leads through a consultative sales approach.
- Collaborate with Account Executives to develop strategies that drive PostgreSQL adoption across these countries.
- Utilize tools like LinkedIn Sales Navigator, 6sense, TechTarget, and ZoomInfo for prospecting.
- Support EDB’s mission by contributing to the growth and success of the Singapore region.
- Meet and exceed sales opportunity generation targets.
- Join a mission-driven company at the forefront of open-source databases with PostgreSQL.
- Be a key contributor to EDB’s growth in Singapore.
- Collaborate with a high-performing, supportive, and innovative team.
- Enjoy a transparent and open work environment with opportunities for personal and professional development.
- Help shape the future of PostgreSQL adoption in your region.
Qualifications.
- Experience: At least 3 years of experience as an SDR or BDR in South Asian Countries.
- The candidate must have proficiency in both English and Mandarin. Proficiency in Cantonese is a plus.
- Country Coverage: Primary focus on ANZ, Singapore, Hong Kong and Philippines
- Sales Skills: A “hunter” mentality with a strong passion for outbound and inbound prospecting.
- Technical Interest: A keen interest in technology, particularly open-source solutions, preferred.
- Industry Knowledge: Experience in the database, SaaS, or cloud industry is highly desirable. Familiarity with the public sector or enterprise space is a plus.
- Communication: Exceptional verbal and written communication skills.
- Tools & Processes: Proven success in using prospecting tools like LinkedIn Sales Navigator, 6sense, TechTarget, ZoomInfo and Salesloft.
- Personality: Driven and results-oriented professional with a passion for exceeding goals, a strong competitive edge, and a proven ability to collaborate effectively within teams
- Organization: Excellent time management and organizational skills.
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote
Ready to apply?
Apply to EDB
A Little About Us
EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com
Strategic Account Executive (Enterprise) - Based in Singapore
Singapore & Philippines market focused
This SAE will be responsible for driving growth and ongoing transformation of the Singapore & Philippines market to achieve critical business objectives, actively develop and lead execution of the go-to-market strategy and provide strong coverage in the region.
Reporting to Singapore Sales Leader - you will work collaboratively with leaders and other members of the Sales team along with key internal stakeholders across our organization. You will be responsible to build effective relationships in order to ensure the business meets and exceeds targets, which includes accelerating sales growth through strategic account growth, new customer acquisition and maintaining strong relationships with the current client base to build long-term customer loyalty and renewals.
Responsibilities
Sales Execution Performance:
- Achieve plan and overall revenue targets for your region (New Recurring Revenue, Renewal Recurring Revenue and Consulting Services)
- Creating Account Plans for strategic accounts in the region assigned to him/her and working through an account-based growth/quota to achieve the overall country quota assigned
- The candidate must have strong C-suite relationships, connections, and networks, with the ability to drive expansion, growth, and retention.
- Identifying, qualifying, developing and closing new opportunities for software subscriptions and associated consulting services.
- Ensure on-going optimization and structural alignment that capitalizes on growth opportunities within existing customer expansion and new logo acquisition based on market needs and opportunities.
- Create and sustain a sales performance culture that consistently exceeds the expectations of all stakeholders (employees, customers, shareholders).
- Interact and work effectively with all regional and global resources to maximize customer success and company revenue growth throughout the region.
- Person will be assigned Philippines major large customers in the industry as per the territory and will drive business from that territory.
- Sales motion is "High Touch! meaning that he/she will directly contact with customer and increase our opportunities there.
- Singapore sales office is expected to work closely with local partnerships
Collaboration:
- Work with your leadership and management of the sales function, setting a unified direction for the team based on global organizational guidance and ensure priorities are clear at all times
- Proactively seek out and seize opportunities to collaborate with partners across the region to ensure the voice of the customer influences our efforts and investments in product, innovation and proposition development
- Establish strong partnerships across matrixed functions to collaborate on solutions that help remove roadblocks/barriers to sales execution
- Manage account and contact information through the entire sales lifecycle process using Salesforce.com and other related selling tools: ensure that the sales team maintains detailed account profiles, account plans and prepares sales and activity reports as required.
- Properly and effectively manage your forecast and roadmap of opportunities, setting accurate quarterly and annual expectations for delivery with very little variance.
Strategic Account Management
- Serve as the primary executive contact for assigned enterprise accounts, cultivating strong relationships with C-suite stakeholders.
- Develop and execute comprehensive account strategies to drive revenue growth, retention, and expansion opportunities.
- Understand customers’ business priorities and align solutions to address strategic objectives.
Sales Leadership
- Lead complex deal cycles with enterprise corporations, including contract negotiations, multi-stakeholder alignment, and long sales cycles.
- Partner with pre-sales, delivery, and support teams to ensure customer success and value realization.
- Consistently achieve and exceed annual sales targets and performance metrics.
Executive Engagement
- Build trusted advisor relationships with CEOs, CIOs, CTOs, and other senior executives to influence long-term business direction.
- Represent the company at key industry events, forums, and executive briefings.
- Provide regular business reviews and performance updates to both internal leadership and customer executives.
Knowledge, Skills & Qualifications:
- 10+ years of hands-on experience as a seller with Singapore & Philippines Customers in high touch sales of IT solutions in a highly complex and competitive marketplace with focus on FSI.
- 5+ years of selling database to enterprise customers
- Experience with understanding of subscription-based models & working with System Integrators & Partner.
- Strong network across Singapore & Philippines banking, insurance, and fintech ecosystem
- Experience working with FSI-focused system integrators and partners
- Person should be familiar with working with Singapore & Philippines large customers as well as working with Singapore & Philippines distributor of softwares and SelIers to the customers.
- Collaboration with Singapore & Philippines software distributors and Sellers are required.
- Strong, tested sales experience in high growth organizations focused on landing new logos and maximizing customer expansion.
- Experience in a disruptive market approach selling infrastructure software that displaces older technologies is a plus.
- Experience selling open-source software is a plus.
- Solutions sales approach with a deep understanding and appreciation for the value of packaging consulting services to drive greater differentiation, value and success.
- Graduate degree is a must, Post graduate degree is a plus
- Ability to foresee, interpret and rapidly respond to market changes by adjusting strategies and realigning priorities and resources accordingly.
- Demonstrated ability to work collaboratively and resolve conflict across different functional areas in a highly matrixed organization as well as with external stakeholders.
- Advanced written and verbal communication skills.
- Strong business and analytical acumen.
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!
EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.
EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.
#LI-Remote
Ready to apply?
Apply to EDB