At EBANX, we believe that barriers were meant to be broken. Our story began in Curitiba, Brazil, and today we are a global company operating in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, there are over +700 ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets, creating new opportunities and revolutionizing the future of digital payments.
Our mission is clear: to provide global access for everyone. We are guided by the motto #TamoJunto (We're In This Together), which translates into four main pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.
If you want to be part of a global company with accelerated growth that is transforming the future of digital payments, EBANX is the place for you.
In the Operations team at EBANX, you don’t just oversee processes. You ensure that every step of our solution runs accurately, efficiently, and reliably, impacting millions of transactions worldwide. Here, operational excellence combines with innovation and collaboration to make our work truly Out Of The Ordinary.
As the e-commerce market grows exponentially, so does the challenge of securing it. We are a fast-paced payments processing company with a strong footprint across Latin and Central America, and we are looking for a Fraud Prevention Senior Analyst to join our team.
Your role will focus on a critical reality of our industry: Fraud. However, we believe the real challenge isn't simply stopping fraudulent transactions, it is detecting suspicious behavior while aggressively preserving our merchants' approval rates. There is no pride in low fraud numbers if it comes at the cost of declining valid sales. We need to be precise, strategic, and user-focused. That is why we are looking for a data-driven professional with a Customer-Centric mentality and proven experience in Fraud Prevention to help us find that perfect balance.
What your day-to-day will look like
- Act in a customer centric way for our Merchants;
- Proactively monitor KPIs and performance;
- Deep analyze data to understand behaviors and guide important business decisions;
- Identify offenders, opportunities and come up with new fraud prevention strategies to address and fix it;
- Contribute with disruptive ideas and insights that will benefit the business.
What you need to shine in this role
- You have a constant need for self-development. Comfort zone makes you uncomfortable and you’re guided by the test-learn methodology;
- You are familiar with dashboard tools. Tableau is the company’s official tool, but any knowledge here is welcome;
- You have payment market and fraud prevention experience and are familiar with the major players that compose the card transactional flow;
- You have skills on making weekly presentations and reports, as well as presenting it to merchants, partners and internally;
- You understand how machine learning algorithms work. You will be working closely with Data Science teams and talk about models to increase performance;
- You have experience in creating anti-fraud rules.
- You know how to use SQL (joining tables, aggregation functions) to extract data for analysis purposes and also make your daily activities easier;
- You have intermediate to fluent English skills. We’re a multinational company and you will need English for email replies and meeting very frequently;
- You respect all cultures and beliefs and don’t have a prejudgment mindset.
- You know statistical fundamentals and use them to guide your data analysis such as hypothesis test, back testing rules, relative risk, etc.;
- You have great communication skills and are a fast learner;
Bonus points if you have
- You also have fluency in Spanish;
- You have skills on developing views on Looker;
- You have experience using Python.
- You have experience in creating new processes and documentations.
EBANX offers:
- WAVES Program: Annual bonuses based on the company's performance results.
- Auxílio-refeição/alimentação: Credit provided via a flexible card.
- EBANX Education: Financial support for undergraduate, postgraduate, and MBA programs to help you grow professionally.
- EBANX Skills: A dedicated budget for workshops, courses, and certifications, encouraging your continuous development.
- Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
- EBANX Health: Medical and dental assistance with broad coverage, 100% paid for the employee, plus a subsidy for dependents, caring for the well-being of you and your family.
- EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant women and children.
- Life Insurance: Fully paid by EBANX.
- Transportation: Parking assistance or commute vouchers (Vale Transporte), depending on your needs.
- EBANX Flexible: A special day off on your birthday and semi-flexible hours (8 hours a day, Monday to Friday) for work-life balance, plus a year-end recess between Christmas and New Year’s with no deduction from your vacation days.
- EBANX Play: A wellness program that includes access to Wellhub, e-Sports, and partnerships with SESC.
- Blue Club: Exclusive discounts at bakeries, restaurants, shops, courses, and more.
Learn more about #ebanxlife on LinkedIn and Instagram and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
✨ An Out Of The Ordinary career is waiting for you here!
