Role Description

As the Head of Sales Ops and Analytics at Dropbox, you will lead the strategy, operating model, and team responsible for scaling a data-driven, efficient, and predictable go-to-market engine. This leader sits at the center of sales execution, partnering across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to translate business priorities into durable systems, trusted metrics, streamlined processes, and actionable insights.

You will play a central role in sales planning, forecasting support, territory and account planning, pipeline visibility, seller productivity, and business performance analytics. You will also help shape the data and systems foundation that powers revenue execution, ensuring leaders and frontline teams can make faster, better decisions with confidence.

This is a highly visible leadership role for someone who enjoys building high-performing teams, simplifying complexity, and driving cross-functional outcomes. You will have the opportunity to influence senior leadership decisions, modernize critical GTM workflows, and create measurable impact on seller efficiency and business performance.

Responsibilities

• Lead the Sales Operations and Analytics function, including strategy, organizational design, prioritization, and operating rhythms for the team.
• Own the sales operating backbone across planning, forecasting support, territory and account planning, pipeline visibility, reporting, and productivity measurement.
• Build and evolve the authoritative sales data foundation, including standardized metric definitions, trusted reporting tables, governance, SLAs, and cross-functional alignment.
• Partner across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to design scalable processes, systems, dashboards, and insights that improve execution and decision-making.
• Drive automation and workflow improvements across core seller motions including account planning, quoting and approvals, outbound routing, and related revenue workflows.
• Establish a high-bar analytics practice that delivers actionable insights embedded in seller and leadership workflows.
• Hire, coach, and develop senior operations and analytics leaders while building a culture of rigor, urgency, and business impact.

Requirements

• 15+ years of experience in sales operations, revenue operations, business operations, analytics, or closely related go-to-market leadership functions.
• 7+ years of people leadership experience, including leading senior managers and building high-performing, cross-functional teams.
• Deep experience with sales planning, forecasting, pipeline management, performance reporting, and operational cadence design in a complex B2B go-to-market environment.
• Proven track record of partnering effectively with executive stakeholders across Sales, Finance, Strategy, Product, and Engineering.
• Strong analytical and systems thinking, with experience building trusted metrics, data governance practices, and scalable reporting foundations.
• Experience driving process redesign and workflow automation across CRM, forecasting, quoting, or seller productivity workflows.
• Excellent communication and executive influence skills, including the ability to turn ambiguous business needs into clear operating plans and measurable outcomes.

Role Description

Dropbox is seeking a Head of Scaled Sales to build and lead our sales-assisted growth motion from the ground up. This is a foundational leadership role for an entrepreneurial builder who is energized by creating a new motion from 0 to 100 and pairing product-led growth with the right sales touch to accelerate conversion, expansion, and efficiency. This leader will design the segmentation, coverage, and experimentation systems that determine when, where, and how sales engages self-serve customers, while partnering closely with marketing, data science, and sales analytics to turn signals into action. The right candidate will bring a strong operator mindset, deep fluency in PLG and hybrid GTM models, and a clear point of view on how to balance AI and human judgment to improve outcomes at scale.

Responsibilities

• Build a self-serve segmentation model that identifies the right customers for the right sales motion, maximizing cost efficiency, conversion, and speed through the funnel.
• Design and implement a highly efficient coverage model that introduces sales engagement at the optimal point in the customer journey.
• Partner closely with data science and sales analytics to develop and operationalize a data-driven targeting strategy.
• Work cross-functionally with marketing to deliver targeted campaigns to the right customers at the right time with the right message, improving take rates and product expansion.
• Define how AI should be deployed across the scaled sales motion to improve productivity and business outcomes, while making sound decisions about where human engagement adds the most value.
• Build and run a strong experimentation framework that enables rapid testing, learning, and iteration across segmentation, outreach, coverage, and conversion strategies.
• Establish clear operating rhythms, performance metrics, and diagnostic frameworks to understand business drivers and inform resourcing and investment decisions.
• Lead execution with a strong bias for action, using data to continuously improve funnel performance and scale a repeatable sales-assisted PLG motion.

Requirements

• 12+ years of experience in SaaS sales, revenue strategy, growth, or go-to-market leadership, including experience in scaled, high-velocity, or hybrid PLG and sales-assisted environments.
• Proven track record designing or scaling segmentation, coverage, or targeting models that improved conversion, efficiency, or expansion outcomes.
• Experience partnering closely with analytics, data science, marketing, and sales operations teams to translate insights into GTM execution.
• Strong analytical fluency with the ability to define success metrics, inspect performance, identify root causes, and make data-driven decisions.
• Demonstrated success building new programs, motions, or teams from the ground up in ambiguous, fast-changing environments.
• Experience designing and evaluating experimentation frameworks to test GTM hypotheses and improve business performance over time.
• Strong executive communication and cross-functional influence skills, with the ability to align stakeholders around new ways of working.

Role Description

Dropbox is seeking a Head of Scaled Sales to build and lead our sales-assisted growth motion from the ground up. This is a foundational leadership role for an entrepreneurial builder who is energized by creating a new motion from 0 to 100 and pairing product-led growth with the right sales touch to accelerate conversion, expansion, and efficiency. This leader will design the segmentation, coverage, and experimentation systems that determine when, where, and how sales engages self-serve customers, while partnering closely with marketing, data science, and sales analytics to turn signals into action. The right candidate will bring a strong operator mindset, deep fluency in PLG and hybrid GTM models, and a clear point of view on how to balance AI and human judgment to improve outcomes at scale.

Responsibilities

• Build a self-serve segmentation model that identifies the right customers for the right sales motion, maximizing cost efficiency, conversion, and speed through the funnel.
• Design and implement a highly efficient coverage model that introduces sales engagement at the optimal point in the customer journey.
• Partner closely with data science and sales analytics to develop and operationalize a data-driven targeting strategy.
• Work cross-functionally with marketing to deliver targeted campaigns to the right customers at the right time with the right message, improving take rates and product expansion.
• Define how AI should be deployed across the scaled sales motion to improve productivity and business outcomes, while making sound decisions about where human engagement adds the most value.
• Build and run a strong experimentation framework that enables rapid testing, learning, and iteration across segmentation, outreach, coverage, and conversion strategies.
• Establish clear operating rhythms, performance metrics, and diagnostic frameworks to understand business drivers and inform resourcing and investment decisions.
• Lead execution with a strong bias for action, using data to continuously improve funnel performance and scale a repeatable sales-assisted PLG motion.

Requirements

• 12+ years of experience in SaaS sales, revenue strategy, growth, or go-to-market leadership, including experience in scaled, high-velocity, or hybrid PLG and sales-assisted environments.
• Proven track record designing or scaling segmentation, coverage, or targeting models that improved conversion, efficiency, or expansion outcomes.
• Experience partnering closely with analytics, data science, marketing, and sales operations teams to translate insights into GTM execution.
• Strong analytical fluency with the ability to define success metrics, inspect performance, identify root causes, and make data-driven decisions.
• Demonstrated success building new programs, motions, or teams from the ground up in ambiguous, fast-changing environments.
• Experience designing and evaluating experimentation frameworks to test GTM hypotheses and improve business performance over time.
• Strong executive communication and cross-functional influence skills, with the ability to align stakeholders around new ways of working.

Role Description

We’re looking for a Commercial Counsel - EMEA Lead to be a key member of Dropbox’s global commercial legal team with a primary focus on EMEA sales and channel related deals, processes, and relationships, as well as EMEA-specific procurement deal work and support. Reporting directly to the Head of Global Commercial Legal, this leadership role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s EMEA and global sales and channel strategy and other cross functional teams and EMEA-specific procurement deal work and support. 

This role is for an experienced in-house attorney in the commercial legal space with a client-first mindset and experience working closely with sales and channel teams to innovate and leverage technology to create and drive efficiencies in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox business customer, channel partners and distributors, and vendors around the world. Willing to act as both a team player and a mentor, you'll be primarily responsible for partnering with our sales and channel, finance, product, and other business teams to deliver efficient, scalable approaches to commercial matters, with a focus on sales and channel deals, processes, and relationships. This role also has an opportunity to take on and grow a management and leadership role in the EMEA region

The ideal candidate is an experienced commercial attorney who has partnered closely with in-house business teams, and sales and channel teams, in particular, and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate also has management and leadership experience in the EMEA region, and has a good understanding of the EMEA regulatory scheme and how it impacts contractual relationships and negotiations, including GDPR, DORA, TUPE, and the EU AI Act. The ideal candidate must be empathetic and a team player who is effective in collaborating with others (and hopefully enjoy a few laughs and a bit of fun along the way!).

Responsibilities

• Partner closely and create strong working relationships with Dropbox’s business teams, with a primary focus on sales and channel partner, finance, product, and other business teams.
• Engage personally in complex deals and work collaboratively with various company teams to implement company initiatives.
• Develop and collaboratively implement an innovative strategy to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.
• Partner with our LegalOps team to increase process automation, legal technology, and other efficiencies.
• Be an effective manager, leader, and mentor to other EMEA based commercial legal team members
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.

Requirements

• Minimum of 7+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements 
• Working understanding of the EMEA regulatory scheme and how it impacts contractual relationships and negotiations, including GDPR, DORA, TUPE, and the EU AI Act
• Experience partnering with globally distributed in-house business teams, particularly sales and channel teams, at a SaaS company to handle a high volume of complex commercial transactions
• Process and tool focused innovator who drives performance and efficiencies while building trusted relationships and empowering business partners
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company
• Passion for client service and efficiency
• Familiarity with procurement legal systems and tools and experience developing and / or enhancing legal procurement processes and procedures
• At least one year of people management and leadership experience in an in-house legal environment
• High integrity, strong ethics, and an unflappable demeanor
• J.D. with strong academic credentials and demonstrated record of success as a lawyer
• Member in good standing of bar and (if applicable) in-house counsel registration

Preferred Qualifications

• Strong record of close partnership and being embedded with sales and channel partners teams in day-to-day sales and channel deal work and operations
• Direct experience implementing new sales and channel partner processes to drive efficiencies and empower self service with procurement teams
• Demonstrated ability to handle multiple types of cross-functional commercial matters, including procurement facing agreements, M&A integration and support, and commercial disputes

Compensation

Role Description

We’re looking for an Associate Commercial Counsel to be a key member of Dropbox’s global commercial legal team focusing on general commercial deal work, including both sales and procurement related deals, processes, and procedures. Reporting to the Senior Commercial Counsel - North America Lead, this role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s global sales and procurement strategies and other cross functional teams. 

This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world. You'll get an opportunity to gain experience handling a wide variety commercial transactions and partnering with our business teams to deliver efficient, scalable approaches to commercial matters.

The ideal candidate is a commercial attorney who has experience partnering with in-house business teams and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate must be empathetic and a team player who is effective in collaborating with others, while being a proactive partner to internal business teams (and will hopefully get to enjoy a little fun and a few laughs along the way!).

Responsibilities

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives. Our team works on every kind of contract that Dropbox signs: sales, vendor procurement, marketing, M&A, real estate, infrastructure, etc. A lot of opportunity to learn different types of agreements and negotiation settings. 
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials

Requirements

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves 
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company
• Passion for client service and efficiency
• High integrity, strong ethics, and an unflappable demeanor
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures
• J.D. with strong academic credentials and demonstrated record of success as a lawyer
• Member in good standing of bar and (if applicable) in-house counsel registration
• Desire or experience to work in a virtual first environment, demonstrated initiative qualities 

Role Description

We’re looking for an Associate Commercial Counsel to be a key member of Dropbox’s global commercial legal team focusing on general commercial deal work, including both sales and procurement related deals, processes, and procedures. Reporting to the Senior Commercial Counsel - North America Lead, this role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s global sales and procurement strategies and other cross functional teams. 

This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world. You'll get an opportunity to gain experience handling a wide variety commercial transactions and partnering with our business teams to deliver efficient, scalable approaches to commercial matters.

The ideal candidate is a commercial attorney who has experience partnering with in-house business teams and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate must be empathetic and a team player who is effective in collaborating with others, while being a proactive partner to internal business teams (and will hopefully get to enjoy a little fun and a few laughs along the way!).

Responsibilities

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives. Our team works on every kind of contract that Dropbox signs: sales, vendor procurement, marketing, M&A, real estate, infrastructure, etc. A lot of opportunity to learn different types of agreements and negotiation settings. 
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials

Requirements

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves 
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company
• Passion for client service and efficiency
• High integrity, strong ethics, and an unflappable demeanor
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures
• J.D. with strong academic credentials and demonstrated record of success as a lawyer
• Member in good standing of bar and (if applicable) in-house counsel registration
• Desire or experience to work in a virtual first environment, demonstrated initiative qualities