Job summary

We are seeking a Trust Assurance Specialist to join the Trust Office team at DigiCert. This role is responsible for owning defined compliance and assurance areas, including audit execution, control management, and regulatory alignment.

The successful candidate will have a minimum of 5 years of experience in compliance, risk management, or audit, with the ability to independently manage audit and control activities and engage stakeholders across the organization.

This role reports to the Head of Compliance and works closely with cross-functional teams across Security, IT, Legal, and Operations.

What you will do

Audit & Assurance Support

• Own and manage assigned external (e.g., SOC 2, WebTrust) and customer audits
• Plan audit activities, coordinate stakeholders, and ensure timely delivery of evidence
• Track, manage, and drive remediation of audit findings

Regulatory Compliance

• Ensure ongoing compliance within assigned frameworks (e.g., WebTrust for CAs, SOC 2, ISO 27001, NIST)
• Interpret regulatory requirements and ensure controls align with both regulatory expectations and internal policy frameworks 

Control Management

• Design, document, and evaluate controls to ensure effectiveness and compliance
• Perform and oversee control testing within assigned areas
• Identify control gaps and drive remediation efforts

Risk & Governance Support

• Provide input into risk assessments and support broader risk management activities.
• Assist in maintaining compliance documentation and reporting.

Stakeholder Collaboration

• Partner with internal teams (Security, IT, Legal, HR, Operations) to support compliance initiatives.
• Act as a point of contact for audit-related queries within assigned areas.

Continuous Improvement

• Stay informed on relevant regulatory and industry developments.
• Identify opportunities to improve compliance processes, tools, and reporting.

General

• Support a culture of compliance and security awareness across the organization.
• Perform other related duties as assigned.

What you will have

• Bachelor’s degree in Law, Compliance, Information Security, Computer Science, or a related field
• Minimum 5 years of experience in compliance, risk management, audit, or related roles
• Experience managing audits and working with frameworks such as SOC 2, ISO 27001, WebTrust, or NIST
• Experience in control design, documentation, and testing
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to work independently and manage multiple priorities

Nice to have

• Exposure to PKI, cybersecurity, or cloud environments
• Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

As a Senior Full-Stack Engineer, you will work on designing, developing, and maintaining web applications, ensuring they are scalable, secure, and perform well across different environments. You will collaborate closely with product managers and other engineers to create seamless user experiences and ensure the smooth integration of front-end and back-end components.

What you will do

• Collaborate with developers, product managers, and other teams to design and implement scalable, secure, and maintainable web applications that meet customer needs.
• Develop the front-end of the application using React, ensuring an engaging and responsive user interface.
• Work on the Java-based backend to implement business logic, database interaction, and integration with other services.
• Ensure the integration of back-end services with the front-end, enabling seamless data flow and communication between components.
• Implement cloud services (AWS or other cloud platforms) for scalability and performance optimization, ensuring that the infrastructure is reliable and cost-effective.
• Monitor and optimize application performance and system reliability, collaborating across teams to resolve issues.
• Write clean, efficient, and maintainable code following best practices and development standards.
• Troubleshoot and resolve issues in both development and production environments, ensuring minimal downtime and quick resolution of bugs.
• Participate in code reviews to maintain high code quality and ensure consistency across the team.
• Stay up-to-date with the latest industry trends, emerging technologies, and best practices in full-stack development and cloud technologies.
• Contribute to architectural decisions, ensuring ystems are designed for scalability, maintainability, and security.

What you will have

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• 5+ years of experience in software development, with strong proficiency in React and Java.
• Experience with modern front-end technologies and best practices (e.g., state management, component libraries, UI/UX design).
• Proficiency in Java backend development, including RESTful APIs, database integration (e.g., SQL, NoSQL), and microservices architecture.
• Familiarity with cloud platforms (AWS preferred) and experience in deploying and managing cloud-based applications.
• Experience with CI/CD pipelines for automated testing and deployment.
• Familiarity with DevOps tools and Infrastructure as Code (e.g Terraform, CloudFormation).
• Strong problem-solving and debugging skills, with the ability to quickly identify and resolve issues in production environments.
• Knowledge of version control using Git, and experience with agile development methodologies.
• Excellent communication and collaboration skills, with the ability to work in a cross-functional team.

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

The Talent Acquisition Coordinator is a junior role within the HR Shared Services team, providing hands-on support to DigiCert's global recruitment operations. This role is ideal for someone early in their HR or TA career who is organised, detail-oriented, and energised by working in a fast-moving, people-focused environment. You will be the operational support behind our hiring activity — keeping the candidate pipeline moving, scheduling interviews, maintaining our ATS, and ensuring every candidate has a great experience from first contact to offer.

This is an day shift role (09h00 – 18h00 SAST), primarily supporting EMEA and early AMS hiring activity. You will work closely with TA partners and hiring managers during core business hours, ensuring strong coverage across European and morning Americas time zones.

This is a 8 month fixed term contract position.

What you will do

• Create and post job requisitions in Greenhouse, ensuring all approvals and details are in place
• Schedule interviews across all stages, managing calendars and coordinating across global time zones
• Send candidate communications including confirmations, reminders, and joining instructions
• Maintain and update canned response templates in Greenhouse for candidate-facing messaging
• Provide AMS and APJ coverage for TA queries and ensure a seamless handover with the broader HRSS team
• Support the TA team with ad hoc projects, process improvements, and reporting as needed
• Manage day-to-day ATS (Greenhouse) hygiene — updating pipeline stages, dispositioning candidates, and keeping records accurate
• Screen incoming CVs against role requirements and flag shortlisted candidates for recruiter review
• Source candidates via LinkedIn and job boards to build active pipelines
• Support the TA team with ad hoc projects, process improvements, and reporting as needed

What you will have

• 2+ years of experience in a recruitment or in a TA coordination role in a global or multi-region hiring environments (preferred)
• Passionate about Talent administration
• Familiarity with an ATS — Greenhouse experience is a plus
• Strong organisational skills with great attention to detail
• Clear, professional written communication
• Comfortable juggling multiple tasks and priorities in a busy team
• A collaborative, team-first attitude
• Ability to work the 09:00 – 18:00 SAST (Monday – Friday) shift reliably, including handover responsibilities

Nice to have

• Tool Experience: LinkedIn Recruiter, Greenhouse Recruit and Onboarding, ADP, JIRA, Hire Right(advantageous)
• Exposure to global or multi-region hiring environments

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

Job summary

As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. 

You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

What you will do

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
• Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
• Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
• Maintain and update project plans, risk logs, and status reports under guidance.
• Track and report on project milestones, timelines, and deliverables.
• Support the management of project budgets, timesheets, and invoicing processes.
• Help ensure adherence to project governance standards and quality requirements.
• Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
• Assist in resource planning and coordination with cross-functional teams.
• Participate in post-project reviews and contribute to identifying areas for process improvement.
• Provide administrative and operational support to the Professional Services team as needed.

What you will have

• 3+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
• Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
• Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.
• Experience working in a fast-paced, multidisciplinary organization.
• Comfortable with engaging with global customers (strong stakeholder management)
• Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables. 
• Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
• Strong organizational and time management skills with attention to detail.
• A motivated individual with a foundational understanding of project management principles and processes.

Nice to have

• Previous experience working with global teams and across different timezones.
• Basic understanding of PKI or digital certificate management concepts (training will be provided).
• Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

We are seeking a Trust Assurance Specialist to join the Trust Office team at DigiCert. This role is responsible for owning defined compliance and assurance areas, including audit execution, control management, and regulatory alignment.

The successful candidate will have a minimum of 5 years of experience in compliance, risk management, or audit, with the ability to independently manage audit and control activities and engage stakeholders across the organization.

This role reports to the Head of Compliance and works closely with cross-functional teams across Security, IT, Legal, and Operations.

What you will do

Audit & Assurance Support

• Own and manage assigned external (e.g., SOC 2, WebTrust) and customer audits
• Plan audit activities, coordinate stakeholders, and ensure timely delivery of evidence
• Track, manage, and drive remediation of audit findings

Regulatory Compliance

• Ensure ongoing compliance within assigned frameworks (e.g., WebTrust for CAs, SOC 2, ISO 27001, NIST)
• Interpret regulatory requirements and ensure controls align with both regulatory expectations and internal policy frameworks 

Control Management

• Design, document, and evaluate controls to ensure effectiveness and compliance
• Perform and oversee control testing within assigned areas
• Identify control gaps and drive remediation efforts

Risk & Governance Support

• Provide input into risk assessments and support broader risk management activities.
• Assist in maintaining compliance documentation and reporting.

Stakeholder Collaboration

• Partner with internal teams (Security, IT, Legal, HR, Operations) to support compliance initiatives.
• Act as a point of contact for audit-related queries within assigned areas.

Continuous Improvement

• Stay informed on relevant regulatory and industry developments.
• Identify opportunities to improve compliance processes, tools, and reporting.

General

• Support a culture of compliance and security awareness across the organization.
• Perform other related duties as assigned.

What you will have

• Bachelor’s degree in Law, Compliance, Information Security, Computer Science, or a related field
• Minimum 5 years of experience in compliance, risk management, audit, or related roles
• Experience managing audits and working with frameworks such as SOC 2, ISO 27001, WebTrust, or NIST
• Experience in control design, documentation, and testing
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to work independently and manage multiple priorities

Nice to have

• Exposure to PKI, cybersecurity, or cloud environments
• Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

We are seeking a Risk Manager to join the Trust Office team at DigiCert. This role is responsible for driving the continued development and operation of DigiCert’s risk management program by implementing consistent risk processes, facilitating risk assessments, and supporting effective oversight of operational and technology risks.

The Risk Manager will work closely with cross-functional stakeholders to identify, assess, and manage risk across the organization. The role will also support DigiCert’s Third-Party Risk Management (TPRM) program and contribute to risk reporting and governance activities.

This position reports to the Head of Compliance & Risk and will manage a small team of risk analysts supporting risk management and third-party risk activities.

What you will do

• Support the ongoing development and maturity of DigiCert’s risk management program and associated processes.
• Facilitate risk identification and assessment activities across business and technology functions.
• Maintain and update the centralized risk register, ensuring risks are clearly documented, prioritized, and assigned to accountable owners.
• Work with business leaders to evaluate risk exposure and support the development of practical mitigation strategies.
• Support internal audits, external audits, and regulatory examinations related to risk management practices.
• Assist with the development of risk reporting and dashboards for senior leadership and governance forums.
• Collaborate with Security, IT, Compliance, Legal, and operational teams to identify and address technology and operational risks.
• Support the integration of acquired entities into DigiCert’s risk management framework.
• Support DigiCert’s Third-Party Risk Management (TPRM) program, including vendor risk assessments and ongoing monitoring activities.
• Assist in improving risk processes, documentation, and governance practices to ensure scalability and consistency.
• Own the quality, consistency, and timeliness of risk assessments and risk data
• Ensure effective execution of risk processes across the organization

What you will have

• Bachelor’s degree in Risk Management, Information Security, Business, Law, or a related field.
• 9+ years of experience in risk management, compliance, governance, or related roles.
• Experience supporting risk management programs in technology-focused or regulated organizations.
• Familiarity with risk management frameworks such as ISO 31000, COSO, or NIST.
• Experience supporting risk assessments, risk registers, and risk reporting.
• Experience supporting Third-Party Risk Management (TPRM) processes is preferred.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across technical and business teams.
• Relevant certifications such as CRISC, CISA, CISSP, or CISM are beneficial.

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

DigiCert is looking for a detail-oriented, energetic Technical Support Engineer (German Speaker) to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software. The ideal candidate will have passion and commitment to provide customers with a world-class support experience.  

The Technical Support Engineer will be responsible for providing support via phone and email to DigiCert EMEA-based customers to support the DigiCert One platform.

What you will do

• Support our German speaking customers on the DigiCert One platform for all certificate lifecycle products via phone and email within support cases
• Project a professional company image through phone and email interactions.
• Work with our Validation teams to process Lawyer Card request
• Collaborate with Cross-functional teams to resolve issues and provide solutions
• Recognize, document and alert supervisors of trends in customer calls
• Research through Knowledge Base articles, labs and other means to resolve customer issues
• Master internal tools used for timely problem resolution
• Contribute to DigiCert Knowledge Base

What you will have

• Professional working proficiency in German (essential) 
• Bachelor's degree in Information Technology, Computer Science, or a related technical field, or equivalent professional experience
• Strong problem-solving skills
• Knowledge of PKI certificates
• Working knowledge of Rest API’s
• Comfortable working on a computer daily and conversing over the phone and through email.
• Strong oral, written and interpersonal communication skills
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team-oriented and ability to work with people from diverse backgrounds
• Industry-related certificates are a plus (Security+, MSCE)

Nice to have

• Excellent knowledge of Microsoft products and other applicable software or applications

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

We are in the market for a Technical Support Analyst with business proficiency in French to join our Technical Support team in Cape Town. As Technical Support Analyst you will be the primary point of contact for our customers and will partner with our product, engineering and marketing teams to resolve customer issues, drive improvements and set customers up for success.

DigiCert’s Technical Support team exhibit high energy, deep technical skills and a drive to get things done.

This is a hybrid position in Cape Town.  

What you will do

• Deliver world-class customer service to resolve customer concerns and retain customers
• Build successful long-term relationships with external clients to ensure customer loyalty
• Partner with technical support engineers to resolve issues reported by customers
• Engage with internal and external customers via support tickets, email, phone, and chat
• Receive inbound customer emails or calls and place outbound follow up emails or calls during scheduled hours to provide a delightful customer experience at all times
• Achieve productivity related targets including support tickets processed, average response time, average time to close, etc.
• Actively contribute to Web self-help by using Knowledge Centred Support (KCS) principles
• Gather accurate information and document customer issues in our CRM tool
• Remain up to date with all aspects of the SSL certificate products to meet customer needs at all times

What you will have

• Professional working proficiency in French (essential)
• 1+ years technical support or IT client interfacing experience
• Computer Science, Information Systems or Information Technology qualification
• Basic understanding of Internet principles, terminology and functionality
• Basic understanding of networking protocols and devices, web servers and VPN
• Understanding of PKI, SSL, Code signing, HTML, DNS, S/MIME, SMTP, and networking protocols (advantageous)
• Familiarity with UNIX script commands, website/web server administration (advantageous)
• Administrative knowledge of Microsoft Windows Servers, Apache (OpenSSL), Linux and other Server administration (advantageous)
• Certifications such as CISSP, MCSE and CCNA (advantageous)
• Adaptable, versatile, customer obsessed, solution-oriented, proactive and passionate about technology

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job Summary

As Inside Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
• Territory: EMEA

What you will have

• 1+ years of experience managing full sales cycle (inside or field sales) in the software or technology or telecommunications space
• Professional working proficiency in English (essential)
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

Benefits

• Uncapped Commission
• Achievers club awards & Incentives
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

As a Renewal Sales Specialist, you will be responsible for coverage in a defined region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business.

What you will do

• Building & Fostering Strong Relationships – Working closely with your in region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
• Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
• Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
• Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
• Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
• Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
• Territory: France / Southern Europe

What you will have

• 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred) within large Enterprise (within France is a plus)
• Excellent written and verbal communication skills
• Professional working proficiency in French, any additional language a plus
• SaaS Sales experience in the region will be very advantageous
• Proactive in adopting sales best practices and a leader in process adherence
• Can demonstrate market and industry knowledge and recognizes changing market trends
• Excellent objection handling and negotiating abilities at C-Level
• Driven to invest time in self-education that can be applied in a professional context
• Demonstrates the ability to link corporate strategic goals to customer facing solutions
• Strong collaboration skills and ability to work alongside multiple team members
• Proven record of meeting/exceeding established goals
• Ability to effectively communicate with internal stakeholders
• Highly resourceful when need to overcome barriers and objections
• Ability to communicate with all levels within customer/prospect’s organization

Benefits

• Uncapped Commission
• Achievers club awards & Incentives
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

As Associate Corporate Counsel (Commercial Legal) you will be a member of our commercial legal team and be responsible for structuring, drafting, and negotiating complicated technology, distribution, licensing, and other commercial agreements, and provide legal support to the sales team and, where required, support the product, engineering and marketing teams in connection with product development and product-led initiatives. Some travel may be required.

This role has a shift differential of 5am to 2pm SAST to cover APAC regional support

What you will do

• Draft and negotiate technology agreements, including software as a service (SaaS) agreements and software license agreements
• Work with our channel partnership team to negotiate and document partner/distribution relationships
• Negotiate ancillary agreements, such as NDAs, privacy agreements, and security agreements
• Review and revise various form agreements
• Ensure contractual compliance with industry standards and technical product requirements
• Support, build positive relationships with, and provide legal guidance to internal business teams
• Work collaboratively to identify and implement process improvements and support updates to internal playbooks and templates
• Manage and meet internal SLAs and help juggle priorities in a fast-moving environment
• Own specific legal projects and develop subject matter expertise regarding legal issues faced by the customer contracts team and internal business partners
• Assist with the review and negotiation of procurement/vendor contracts with our suppliers

What you will have

• LLB degree or similar
• Admitted legal practitioner (and in good standing) in the Republic of South Africa
• 1+ years relevant post admission experience
• Experience with contract negotiation, interpretation, and administration
• Excellent business acumen, well-developed, pragmatic problem-solving abilities, and high emotional intelligence
• Strong work ethic, a “hands on” mentality, accountability, and the ability to work in a fast-paced, ever-evolving business environment while juggling and prioritizing multiple projects at the same time
• Ethical, adaptable, flexible, and comfortable with uncertainty and ambiguity
• Desire to take on greater responsibility as experience is gained and skills are further developed
• Keen diplomatic instincts and customer service mentality
• Ability to work independently, employ good judgment, act with integrity, take ownership, and seek advice when necessary 

Nice to have

• Experience working in-house for a tech company
• Knowledge or experience in data security and privacy
• Knowledge of or experience with digital certificate industry

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

We are in the market for a Commercial Sales Representative with professional working proficiency in German to join our GTM team in Cape Town.
As Commercial Sales Representative (German Speaker) you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do 

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
• Territory: DACH countries

What you will have 

• 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)
• Professional working proficiency in German & English (essential)
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

Benefits 

• Uncapped Commission
• Achievers club awards & Incentives
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

We are seeking a results-driven Corporate Sales Executive, Africa to manage and grow key corporate accounts across Africa. The role focuses on developing long-term relationships with corporate clients, driving revenue growth, and expanding market presence across multiple African markets. This position requires strong commercial acumen, cultural awareness, and the ability to operate effectively across diverse geographies.

What you will do

• Manage and grow a portfolio of corporate and enterprise accounts across assigned African markets
• Identify new business opportunities and develop strategic sales pipelines
• Build strong, trusted relationships with senior decision-makers and stakeholders
• Develop and execute account plans to achieve revenue and growth targets
• Conduct market research to understand regional trends, customer needs, and competitive activity
• Prepare and deliver compelling sales presentations and proposals
• Negotiate contracts, pricing, and commercial terms in line with company guidelines
• Collaborate with internal teams (marketing, operations, finance, customer success) to ensure seamless client onboarding and retention
• Maintain accurate sales forecasts, reports, and CRM updates
• Represent the company at industry events, conferences, and client meetings across Africa

What you will have

• 5+ years of corporate or B2B sales experience, preferably covering African markets
• Proven track record of meeting or exceeding sales targets.
• Strong energy, drive, urgency
• Experience complex corporate accounts
• Strong negotiation, presentation, and relationship-building skills
• Understanding of business practices, regulations, and cultural dynamics across Africa
• Willingness and ability to travel frequently within the region

Nice to have

• Experience in PKI, Certificate Lifecycle Management or the Public TLS Market.
• Experience in Salesforce, Revenue Cloud and Gong.

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

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Job summary

The Sales Development Representative – Existing Accounts plays a critical role in growing revenue within our installed customer base. This role is dedicated to identifying cross-sell, upsell, and expansion opportunities across existing accounts by proactively engaging customers, understanding their evolving needs, and positioning additional DigiCert (with a focus on Valimail/DMARC and VMC) solutions that drive value.

This role partners closely with Account Managers and Customer Success to execute a coordinated expansion strategy, ensuring we deepen relationships, increase product adoption, and maximize customer lifetime value.

This is a fixed-term contract position.

What you will do

Cross-Sell & Expansion Pipeline Generation

• Proactively engage existing customers to identify cross-sell and upsell opportunities
• Conduct discovery calls to understand customer challenges, product usage, and unmet needs
• Map customer needs to DigiCert solutions to generate high-quality expansion opportunities
• Build and maintain a strong pipeline focused on incremental ACV

Customer Relationship Development

• Serve as an early touchpoint to strengthen engagement within assigned accounts
• Educate customers on additional products, capabilities, and best practices
• Maintain regular, value-added communication to increase awareness and adoption

Collaboration with Account Managers & Customer Success

• Work closely with AMs to coordinate account strategy and prioritize high-value accounts
• Share insights, usage trends, and opportunity signals to support account planning
• Assist in prequalification and handoff of opportunities to ensure smooth transitions

Operational Excellence

• Maintain accurate logging of activities, discovery notes, and opportunity creation in CRM.
• Deliver weekly reporting on pipeline creation, SAOs, and outreach performance.
• Follow established sales playbooks and contribute to improving cross-sell motion effectiveness.

Key Performance Indicators (KPIs)

• Monthly SAOs created: Target aligned to expansion objectives
• Qualified Meetings (QMs): Volume and conversion from outreach
• Account penetration: Increase in product usage namely Valimail DMARC products +VMC
• Contribution to retention and growth metrics (in partnership with AMs)

What you will have

• Fluent in Spanish or French or German (written and verbal) and professional working proficiency in English (essential)
• 1+ years of SDR, BDR, inside sales, or customer-facing experience preferred
• Strong communication and discovery skills
• Ability to build rapport quickly with existing customers
• Curious, proactive, and comfortable conducting needs-based conversations
• Ability to manage high activity levels in a structured, organized way
• Familiarity with CRM systems (Salesforce preferred)
• Experience in cybersecurity or SaaS is an advantage, but not required

Key Attributes

• Customer-centric mindset
• Strong listening and problem-identification skills
• Ability to simplify complex concepts and articulate value
• Persistent, resilient, and motivated by targets
• High coachability and eagerness to learn
• Team-first mindset in partnering with AMs and CSMs

Benefits

• Uncapped Commission
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Life Insurance
• Disability Insurance

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Job summary

As a Senior Salesforce Administrator, you will support the Manager, Sales Systems and Lead Salesforce Admin in delivering high‑quality declarative solutions and maintaining operational hygiene across Sales, Service, Revenue, and Experience Cloud. You’ll take on execution‑heavy work (Flows, validation rules, permissions, user support, data quality) so the team can move faster while maintaining high standards. 

What you will do

• Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud 
• Build record‑triggered Flows and reusable subflows; apply naming/versioning standards 
• Migrate legacy automation to Flows; implement guardrails (fault paths, error handling, test plans) 
• Execute smaller enhancements independently; manage data hygiene (duplicate prevention, validation) 
• Document changes and follow governance standards (UAT scripts, deployment notes) 
• Coordinate with engineering for Flow vs Apex decisions; raise performance or scalability concerns early 

What you will have

• 4–7+ years of Salesforce administration experience 
• Strong declarative automation skills (Flows, validation rules, permission sets) and debugging discipline 
• Familiarity with CPQ/quoting processes and Service Cloud/Experience Cloud 
• Clear written communication, attention to detail, and comfort with release‑managed workflows 
• Jira/Confluence proficiency 
• Salesforce Certified Administrator Certification (Admin I)

Nice to have

• Revenue Cloud Advanced experience
• Revenue Cloud Billing experience
• Git fundamentals
• Salesforce Certifications: Advanced Administrator, Platform App Builder, CPQ Specialist, Sales Cloud Consultant

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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