Your role
As an Account Executive, Commercial, you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.

Dialpad’s Account Executive, Commercial, will solve tangible client obstacles by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, Channel Partners, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

This is a hybrid role where the candidate is expected to be in our Sydney office three days per week and reports to our Head of Sales ANZ.

What you’ll do  

• Own the entire sales process, including working leads and generating pipeline
• Build talk tracks to align with specific client use cases
• Build strategic outbounding campaigns and sequencing to source your own opportunities
• Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap

Skills you’ll bring  

• 1-2 years of professional closing sales experience in an ever-changing environment  
• Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders
• Preferred expertise in SaaS Sales (including UCaaS and/or CCaaS)
• Experience in Salesforce preferred 

Your role
We’re seeking a Marketing Specialist (Contract) to support Dialpad’s demand generation efforts in the APAC region, with a focus on Australia. This role will partner closely with the global Demand Generation team to execute campaigns that drive pipeline and revenue growth.

You’ll play a hands-on role in launching, optimizing, and reporting on acquisition programs across digital channels, helping to build Dialpad’s presence in the region. This is a contract role based in Sydney, Australia, with an anticipated end date of November 2, 2026

What you’ll do

• Support the execution and optimization of customer acquisition campaigns across digital channels, including SEM, paid social, display, and online video.
• Assist in managing affiliate and CPL programs, including coordination with review platforms.
• Partner with the global team to help execute ABM campaigns and targeted marketing initiatives.
• Collaborate with web and content teams to support updates to regional web pages and contribute to SEO optimization efforts.
• Work cross-functionally with Marketing Operations, Product Marketing, Channel Marketing and Creative teams to test messaging and improve campaign performance.
• Track campaign performance and provide regular reporting on key metrics, including pipeline contribution and ROI.
• Support budget tracking and ensure efficient allocation of spend across channels.
• Coordinate with external vendors and agencies as needed to support campaign execution.
• Help maintain campaign calendars, workflows, and documentation to ensure smooth execution.

Skills you’ll bring

• 3–5 years of experience in marketing, demand generation, or paid acquisition roles.
• Hands-on experience supporting digital marketing campaigns across channels such as SEM, paid social, and display.
• Familiarity with affiliate programs, CPL models, or review platforms is a plus.
• Exposure to ABM tools or programs (e.g., 6Sense, Demandbase) preferred but not required.
• Basic understanding of SEO and web performance optimization.
• Strong analytical skills with the ability to track and interpret campaign performance data.
• Experience working with marketing tools such as Google Ads, LinkedIn Campaign Manager, Salesforce, or similar platforms.
• Experience working with a channel and/or partnership ecosystem and executing on mutually beneficial marketing campaigns.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Strong communication skills and ability to collaborate across global teams.
• Comfortable working in a fast-paced, dynamic environment.

Why Dialpad

Dialpad’s Agentic AI platform turns conversations into autonomous workflows that drive revenue, efficiency, and unforgettable customer experiences. Fortune 1000 companies trust our AI Voice & Digital Agents to resolve millions of interactions every day. We’re scaling fast and need Forward Deployed Engineers who want to be at the intersection of innovation and business impact.

Your Role

The primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts. You will be the crucial link that translates complex business challenges into production ready, high-impact Agentic AI systems, driving business outcomes. FDE’s will act as the company's most technically fluent business consultant and the customer's most trusted AI architects. 

What We Do

• Business Translation and Discovery: Rapidly embed with customer stakeholders and operational leaders to deeply understand their most complex, high-stakes business problems. Translate ambiguous business objectives into clear, shippable Agentic AI-powered solutions.

• The Go-To-Market Bridge: Partner directly with our Sales, Sales Engineers, Professional Services and Customer Success teams to serve as the deep technical authority during critical pre-sales evaluations and post-sales deployments. You don't just sell the vision, you build the capability that validates the investment.

• Product Alignment and Influence: Capture common customer pain points, successful integration patterns, and platform limitations discovered in the field. Synthesize and deliver this critical, high-value signal directly back to our core Product and Engineering teams to influence the product roadmap and accelerate feature development.

• AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data pipelines) to integrate our platform. Guide customers on production grade Agentic bot builds and integration to custom data connectors, orchestration logic, and full-stack systems that bring AI to life.

• Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements. Author multi‑step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework.

About You

• 4+ years of experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Technical Consulting, high touch Sales Engineering or Solutions Architecture, or technical consulting for SaaS/AI products.

• Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks. Proficiency in Python, Go, JS/TS plus hands‑on experience with LLM frameworks.

• Unrivaled Business Acumen: The ability to simplify technical complexity and communicate clear trade-offs, value propositions, and project plans to both a core engineering team and a non-technical C-suite executive.

• You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results for the customer, often working under tight timelines.

• Contributor to a dynamic team culture, focused on high growth industry innovation, team collaboration, customer success, and having fun.

Bonus Points

• Telephony stack knowledge (WebRTC, SIP, SBCs).

• Experience deploying chatbots or voice bots at >10K daily conversations.

• Contributions to open‑source AI agent frameworks.

How We Work

Our values mirror those of top forward‑deployed orgs: Customer First, Relentless Momentum, Extreme Ownership, and One Team. We ship, learn, and iterate - fast.

Your role
As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect everyone around the world. Every business benefits from Dialpad.

Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives.  This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

This is a hybrid role and the candidate is expected to be in our Sydney office three days per week and reports to our Head of Sales ANZ.

What you’ll do 

• Own the entire sales process, including converting leads into a workable pipeline.
• Build strategic prospecting campaigns and sequencing to source your own opportunities.
• Manage and close complex transactions involving multiple internal and external stakeholders.
• Own your key deal reviews, forecasts, and professional career roadmap.

Skills you’ll bring 

• 3-5 years of sales experience in an ever-changing environment.
• Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
• Preferred expertise in SaaS (including UCaaS and/or CCaaS).