DH Pace Company, Inc. is seeking to hire an Administrative Support Representative in our Albuquerque, NM office! If you have administrative experience and enjoy working in a fast paced environment, please apply!

Position overview:

• Provide administrative support
• Enter sales orders
• Processing of sales contracts and purchase orders
• Effectively communicate with the Sales Team to ensure order accuracy
• Submit billing/invoices
• Provide exceptional customer service

Qualifications:

• Bachelor's degree and 2 years of office experience preferred, or equivalent combination of education and experience
• Previous experience working with contracts
• Strong attention to detail
• Proficient with computer
• Ability to multi-task in a fast-paced environment

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Overhead Door Company of Albuquerque™, a DH Pace Company, Inc., aspires to hire a Buyer at our office in Albuquerque, NM. The Buyer purchases materials and secures quality, delivery, cost efficiency, and sustainability of material supply for assigned projects. This person also manages inventory levels to meet service expectations for all products, while achieving inventory objectives and participates in special projects individually or in a group setting.

Job Responsibilities:

• Responsible for the timely ordering, researching, and releasing of materials, services, and supplies for projects, including custom and stock product.
• Applies basic skills while developing specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to job functions.
• Monitor and analyze inventory through the entire procurement lifecycle; perform cycle counts and audits for the location/division and/or region.
• Review open purchase orders with timely confirmation, shortage reports, planned order reports and price variances.
• Conducts follow up with vendors to reduce costs of materials and supplies, improve freight economies, increase inventory turns, and negotiate favorable payment terms.
• Maintain consistency of pricing through knowledge of vendor territory pricing.
• Work with Corporate accounts payable to ensure the capturing of all early payment discounts.
• Resolve supplier issues that arise in relations to delivery dates, quality, specifications, quantity, or cost of purchased goods or services in a timely fashion. Update management with frequent updates of material arrival. Notify Management of any issues interfering with project schedule.
• Monitor supplier performance, contract effectiveness, collaboration, and integration. Work to deliver improved results with key suppliers for assigned projects.
• Assist Purchasing Manager and Corporate Procurement in finding and developing suppliers as a means of both expanding supply base and driving competitive cost advantages.
• Consistently follow up on delivery requirements communicating with sales and project managers to determine level of priorities and requirements to minimize inventory value and maximize cash flow.
• Acquire knowledge of project / stock parts to offer substitutions to benefit cost and / or timing.
• Coordinate with Admin staff to ensure accuracy of data entry and reduction of costs.
• Ensure RGA (returned goods authorization) materials are handled immediately as time allows and job costs are accurate.
• Participate in physical inventories.
• Ability to work overtime as required.
• Other duties as assigned.

Job Requirements: 

• Bachelor’s Degree preferred and or a minimum of up to one (1) year related experience and/or training required, or equivalent combination of education and experience.
• Experience with ERP or equivalent system preferred.
• Ability to communicate both orally and in writing, learn and interpret instructions.
• Ability to be in a stationary position, move or position self to move.
• Ability to operate a computer, phone, and other productivity machinery.
• Must be able to work under varying degrees of workplace stress where constructive feedback from others is encouraged.
• Must have excellent conflict resolution skills and be able to diplomatically handle confrontation.

Join one of the most respected names in the building access solutions industry. Overhead Door Company of Charlotte™, a DH Pace Company, Inc., is seeking an Administration Manager to join our Mid-Atlantic Sales and Operations Management team. This role will be instrumental in leading our back-office operations, ensuring excellence in administrative processes, and assist in developing high-performing teams across multiple offices in the Mid-Atlantic region.

Position Overview

The Administration Manager will work directly with and alongside administrative staff and managers to oversee multiple aspects of sales and service operations support. This position requires a collaborative, hands-on leader who can manage day-to-day functions while driving process improvement and team development across regional offices.

Key Responsibilities

• Oversee and manage all back-office administration functions including:
• Customer Service
• Sales Order Entry
• Contracts
• Accounts Payable (A/P) and Accounts Receivable (A/R)
• Billing, Invoicing, and Auditing
• Supervise and mentor administrative teams to ensure accuracy, timeliness, and high-quality support.
• Develop and refine reporting tools to monitor business performance and identify areas for improvement.
• Collaborate with regional leadership to align operations with company goals and standards.
• Train and develop team members to foster growth, consistency, and efficiency.
• Ensure compliance with company policies and internal controls.
• Travel 25% - 40% to Mid-Atlantic Satellite Offices

QUALIFICATIONS: 

• Business degree preferred with minimum five (5) years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management coupled with a minimum of five (5) years of administrative office experience with experience and knowledge of: Managing Administrative Staff and Managers, Reporting, C/S, Sales Order Entry, Contracts, A/P, A/R, billing, invoicing, call taking/scheduling and auditing. Minimum requirement is a High School Diploma or equivalent coupled with a minimum of ten (10) years of management experience.
• Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. Must have a good driving record.
• Computer proficient; MS Office Suite is a must to include proficiency with Excel; ERP and CRM system experience is also very important.
• Successful candidate will have excellent communication and customer relation skills, high sense of urgency with exceptional problem-solving skills and a keen sense for details.

OFFICE LOCATION / FULL-TIME ONSITE POSITION:  3035 Horseshoe Ln, Charlotte, NC 28208

DH Pace Company, Inc. aspires to hire a Department Administration Manager. This person will provide leadership for employees and will be responsible for all the activities within the department's realm of responsibilities. A Bachelor’s degree and a minimum of two (2) years of related experience/training or an equivalent combination of education and experience is preferred. Standard work hours are Monday-Friday 7:00am-5:00pm with additional hours as needed.  

Job Responsibilities: 

• Provide leadership to include performance quality monitoring, process improvement, and employee development 
• Responsible for daily activities within the department’s realm of responsibilities – billing, sales, order entries and more 
• Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans 
• Work with other managers in scheduling staff to cover business needs on all shifts 
• Discuss and establish work plan outline with staff; assign duties, responsibilities, and scope of authority 
• Provide technical advice/trouble-shooting assistance when needed 
• Foster a cooperative working climate conducive to maximizing employee morale and productivity, while continuing to deliver quality customer service 
• Provide coaching, call support, and balanced feedback to associates in a timely manner 
• Other responsibilities as assigned 

Job Qualifications: 

• Bachelor’s degree is preferred, and a minimum of two (2) years of related experience/training required. Equivalent combination of education and experience considered 
• Proficiency in MS Office Suites 
• Excellent time management skills, ability to multi-task, and prioritize work - sense of urgency is a must! 
• Represent the Company in a professional manner with great customer service and verbal communication skills