DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. in Coppell, Texas, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now!
Job Responsibilities:
- Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
- Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
- Ensure workforce is efficiently managed to minimize negative labor variants
- Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies
- Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
- Fulfill all other duties as assigned by your manager
- Other duties as assigned
Job Requirements:
- Proven ability to implement process improvements
- Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Minimum of 1-3 years of management or leadership experience
- Must possess valid driver’s license
- High School Diploma or GED required; Bachelor's Degree preferred
#PaceID2
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. aspires to hire a Service Manager in our Albuquerque, NM office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!
Job Responsibilities
- Manage day-to-day operations of the commercial door service department
- Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
- Review workload and manpower to meet customer commitments in a cost effective manner
- Ensure that projects are completed timely, below budget and to the satisfaction of the customer
- Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned by Manager
Requirements
- Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
- Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
- Review customer survey data, respond to customer concerns
- Possess an ability for technical applications and mechanical systems
- Must possess a Valid Driver’s License and good driving record
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer’s high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates!
Position Overview
- Learn to dispatch Technicians to customer job sites to assess customers’ service, repair or installation needs and track jobs for completion to customers’ satisfaction
- Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
- Provide exceptional customer service
- Additional responsibilities as assigned
Qualifications
- Bachelor's degree preferred
- Adaptable to change and good at multi-tasking
- Must have excellent communication and organizational skills and a good mechanical aptitude
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Proficient user of software and systems
- Must have a valid driver’s license
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of Atlanta™ - DH Pace Company Inc., aspires to hire a Commercial Door Service Manager in Peachtree Corners. We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have had experience leading a team, as a Supervisor, Manager Trainee, Manager, or have interest in leading a team of field Technicians and Installers, this role may be a good fit for you!
Job Responsibilities
- Manage day-to-day operations of the commercial door service department
- Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
- Review workload and manpower to meet customer commitments in a cost effective manner
- Ensure that projects are completed timely, below budget and to the satisfaction of the customer
- Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned by Manager
Requirements
- Bachelor’s degree, highly preferred and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered
- Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
- Review customer survey data, respond to customer concerns
- Possess an ability for technical applications and mechanical systems
- Must possess a Valid Driver’s License and good driving record
- If you have had experience leading a team, as a Supervisor, Manager Trainee, Manager, or have interest in leading a team of field Technicians and Installers, this role may be a good fit for you!
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of Kansas City™, a DH Pace Company, Inc. is seeking to hire a Service Supervisor for our Olathe, Kansas office! If you have strong leadership skills and thrive on customer service, this role may appeal to you. If you are an energetic individual who thrives in a fast-paced service environment, please apply!
Job Responsibilities:
- Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
- Provide immediate problem-solving assistance to office staff or service technicians
- Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
- Track for jobs completed and place follow up calls to customers to ensure expectations were met
- Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
- Responsible for timely completion of all administrative paperwork associated with this position
- Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
- Participate in planning process and establishing department goals and objectives
- Other duties assigned by manager
Job Requirements:
- Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
- Experienced using Microsoft Office applications
- Must have a valid driver’s license and a good driving record
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Strong aptitude for technical applications and mechanical systems
#PaceID2
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of Central Missouri™, a DH Pace Company, Inc., is seeking to hire a Department Coordinator in our Columbia, MO office who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer’s satisfaction. If you have experience dispatching or scheduling, this role might appeal to you!
Primary job functions:
- Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing
- Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
- Run, review and manage department reports to ensure department is meeting customer expectations and commitments.
- Assist with billing paperwork and meeting customer billing document requirements
- Create and maintain service tickets to ensure service dates are met.
- Work with estimating team to provide service quotes when required.
- Provide assistance to field techs with technical/mechanical troubleshooting/problem solving
- Provide accurate work orders and picking lists to the warehouse for inventory pulling
- Other responsibilities as assigned
Qualifications:
- High School diploma or equivalent.
- Must have excellent communication skills and focused on customer service.
- Must have good time management skills, be organized, and have the ability to multi-task.
- Experience using Microsoft Office Suite (preferred)
- Experience in the door industry (preferred)
- Experience in a dispatch or other high volume administration field is a plus but not required.
#PaceID2
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is seeking to hire a Service Supervisor in our Houston, TX office! This individual will effectively coordinate field employees to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now!
Job Responsibilities:
- Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
- Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
- Ensure workforce is efficiently managed to minimize negative labor variants
- Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
- Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
- Other responsibilities as assigned
This role is 100% onsite, Monday - Friday, 7:00AM to 5:00PM.
Job Qualifications:
- Proven ability to implement process improvements
- Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Minimum of 1-3 years of management or leadership experience
- Must possess valid driver’s license
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Service Supervisor for our Commercial Operations team in St. Louis! If you have strong leadership skills and thrive on customer service, this role may appeal to you. If you are an energetic individual who thrives in a fast-paced service environment, please apply!
Job Responsibilities:
- Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
- Provide immediate problem-solving assistance to office staff or service technicians
- Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
- Track for jobs completed and place follow up calls to customers to ensure expectations were met
- Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
- Responsible for timely completion of all administrative paperwork associated with this position
- Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
- Participate in planning process and establishing department goals and objectives
- Other duties assigned by manager
Job Requirements:
- Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
- Experienced using Microsoft Office applications
- Must have a valid driver’s license and a good driving record
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Strong aptitude for technical applications and mechanical systems
#PaceID2
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is seeking to hire a Department Coordinator who will effectively coordinate field employees in Bloomington, IL. This individual will ensure that our services will meet or exceed the customer’s satisfaction. If you have experience dispatching or scheduling, this role might appeal to you!
Job Responsibilities:
- Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing
- Ensuring customer COD payments are collected prior to job completion
- Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
- Run, review and manage department reports to ensure the department is meeting customer expectations and commitments
- Assist with billing paperwork and meeting customer billing document requirements
- Create and maintain service tickets to ensure service dates are met
- Work with estimating team to provide service quotes when required
- Assist field techs with technical/mechanical troubleshooting/problem solving
- Provide accurate work orders and picking lists to the warehouse for inventory pulling
- Other responsibilities as assigned
Job Qualifications:
- Experience using Microsoft Office Suite
- Experience in a dispatch or other high volume administration field is a plus
- Must have excellent communication skills and focused on customer service
- Must have good time management skills, be organized and the ability to multi-task
- Represent the company in a professional manner
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and installation technicians. This position will be very hands-on directly leading our commercial service and installation business with a high degree of customer interfacing.
Position Overview
- Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
- Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
- Effectively communicate with customers, ensuring the highest quality service is always provided
- Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
- Other duties as assigned
Qualifications:
- Bachelor’s Degree highly preferred
- Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
- Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
- Must possess a Valid Driver’s License and good driving record
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Ready to apply?
Apply to DH Pace