At Dexory, we are redefining how logistics operates by combining world-class talent with cutting-edge technology. Our mission is simple but ambitious: to give companies unmatched, real-time visibility into their operations through autonomous data capture and advanced insights.

We are building the market-leading data insights platform for logistics, powered by a team of some of the most skilled engineers, scientists, and industry specialists in the field. Our autonomous systems measure, track, and locate goods across warehouses in real time, creating high-fidelity digital twins that transform decision-making for the world’s largest logistics operations.

As a company, we are entering a phase of rapid growth, working closely with major global players in warehousing and logistics to deploy automation, data intelligence, and digital twin technology at scale. Supported by Europe’s top venture capital firms, we are driven by technical excellence, intellectual curiosity, and a collaborative mindset that attracts and develops the best-trained professionals in the industry.

We look for individuals who combine skill with character—people who are humble, adaptable, and eager to learn. If our mission resonates with you, we encourage you to apply, even if you don’t tick every box. We believe that diverse perspectives create stronger solutions, and we’re building an environment where exceptional people can do their best work.

Deployment & Installation

• Act as the primary customer contact for the end-to-end deployment and installation of Dexory's hardware and software platforms.
• Coordinate with customers to plan and schedule installations, encompassing mechanical, electrical, software, and network components.
• Execute on-site system setup, configuration, calibration, and commissioning in accordance with project specifications.
  Field Service & Maintenance
• Perform on-site and off-site servicing, fault-finding, and repairs for Dexory robots and associated equipment.
• Develop, implement, and action work instructions for service, repair, and maintenance tasks.
• Develop and implement service plans aligned with Engineering recommendations to maximise fleet uptime.
• Maintain product traceability records and ensure product currency across all client sites.

Customer & Team Excellence

• Maintain proactive and effective communication with customers to resolve technical issues and ensure successful completion of all deployment and service activities.
• Ensure team compliance with quality assurance processes and actively contribute to continuous improvement initiatives.
• Ensure team compliance with health and safety regulations at all times.
• Display excellent standards of workmanship and leadership throughout all stages of training and deployment.

Documentation & Knowledge

• Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders.
• Fulfil additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner.

What We're Looking For
Essential

• 5+ years of hands-on experience in electro-mechanical assembly and field service within a precision industry (e.g. Robotics, Motorsport, Aerospace, Automotive, Railway).
• Proven experience with hardware in operational environments, including system assembly, disassembly, on-site debugging, and repair.
• Strong electrical and mechanical diagnostic skills, with demonstrated ability to address technical challenges effectively on customer premises.
• Strong software debugging and problem-solving skills, with experience supporting hardware-software integrated systems.
• Excellent oral and written communication skills, with the ability to present complex technical information clearly to diverse audiences.
• Ability and willingness to travel frequently to client sites domestically and internationally (valid passport without travel restrictions required).
• Impeccable attention to detail and a driven, flexible attitude to working hours and location.
• Ability to work effectively within a team and to lead a team through challenging situations.
• Full, clean driving licence.

Desirable

• Prior experience with autonomous hardware systems or computer vision applications.
• Familiarity with business software tools such as Jira, Confluence, Slack, and Google Workspace.
• Experience with manufacturing software such as Manufacturing Execution Systems (MES).
• Linux operating system experience.
• Knowledge of root cause analysis (RCA) methodologies.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

If you're ready to be part of a dynamic, fast-paced environment where innovation and ambition drive success, apply now and help us shape the future of logistics!

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

At Dexory, we believe that real time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented, real time access to their operations. Our autonomous data capture technology and insights generation capabilities help to measure, track and find goods across warehouses in real time, while building the ultimate digital twin of facilities.

Join us at a very exciting time of growth as we’re significantly ramping up all areas of the business to lead the way in logistics data globally, backed by some of Europe’s best VCs and driven by passion, curiosity and teamwork.

We have an exciting new opportunity for a Deployment Engineer to join our dedicated international team. As an experienced (UK based) Deployment Engineer you will play an integral role in delivering our products to clients, collaborating closely with the commercial and engineering teams to ensure a seamless sales, integration, and deployment process. This position requires a highly organised and technically proficient individual with strong communication skills and a proactive approach to problem-solving.

The crux of the role will involve travel around Europe to deploy our robots within warehouse sites. It is crucial you are able to travel for 1-2 weeks at a time.

Please note: When not travelling, you will be expected to be onsite at our Wallingford location

Key Responsibilities

• Comprehensive technical understanding of computer systems, with prior experience in autonomous hardware systems or computer vision applications preferred.
• Proven hands-on experience with hardware in operational environments, including system assembly, disassembly, and on-site debugging.
• Serve as the primary customer contact for the deployment and installation of hardware and software platforms.
• Coordinate with customers to plan and schedule installations, incorporating mechanical, electrical, software, and network components.
• Conduct on-site visits to execute system setup, configuration, calibration, and troubleshooting in accordance with project specifications.
• Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders.
• Maintain effective communication with customers to resolve technical issues and ensure successful completion of deployment activities.

What we need from you

• Strong software debugging and problem-solving skills, with demonstrated ability to address technical challenges effectively on customer premises.
• Excellent written and verbal communication skills, with the ability to present complex technical information clearly and professionally to diverse audiences.
• Valid driving license required.

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline 
• Life insurance
• Income protection 
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support 
• 25 days of holiday per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office

AAP/EEO Statement

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Please note: We are unable to provide sponsorship or relocation support for this role.

Position Overview
The Deployment Engineer will play an integral role in delivering our products to clients, collaborating closely with the commercial and engineering teams to ensure a seamless sales, integration, and deployment process. This position requires a highly organised and technically proficient individual with strong communication skills and a proactive approach to problem-solving. 

The crux of the role will involve travel around North America to deploy our robots within warehouse sites. It is crucial you are able to travel for 1-2 weeks at a time.  

Key Responsibilities

Qualifications and Requirements

• Comprehensive technical understanding of computer systems, with prior experience in autonomous hardware systems or computer vision applications preferred.
• Proven hands-on experience with hardware in operational environments, including system assembly, disassembly, and on-site debugging.
• Serve as the primary customer contact for the deployment and installation of hardware and software platforms.
• Coordinate with customers to plan and schedule installations, incorporating mechanical, electrical, software, and network components.
• Conduct on-site visits to execute system setup, configuration, calibration, and troubleshooting in accordance with project specifications.
• Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders.
• Maintain effective communication with customers to resolve technical issues and ensure successful completion of deployment activities.

What we need from you

• Strong software debugging and problem-solving skills, with demonstrated ability to address technical challenges effectively on customer premises.
• Excellent written and verbal communication skills, with the ability to present complex technical information clearly and professionally to diverse audiences.
• Valid driving license required.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

You will also receive:

• Health insurance
• 401k
• 20 days annual leave
• Social security etc.

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together.

We're only interested in the best ideas, no matter where they're from. 

We are seeking a reliable Robotics Logistics Associate to be responsible for the precision packing and secure dispatch of high-value, cutting-edge robotics. This role requires a white-glove mindset, combining mechanical aptitude with the physical logistics skills needed to move our technology safely from our facility in Wallingford to our global partners. If you are a disciplined "doer" who takes pride in the security and presentation of high-performance machinery, this is your chance to start your career in the robotics industry. 

This role will be Wallingford based when not travelling.

Responsibilities: 

• Precision Packing: Custom pack and secure high value robots and spares into specialised transit cases, ensuring they are protected against all transit conditions.
• Mechanical Assembly: Use manual and power tools, including screwdrivers and impact drivers to secure robots and seal heavy duty export crates.
• Safe Loading: Safely maneuver robots and large scale equipment onto vans and transport vehicles.
• Inventory Accuracy: Document all outgoing shipments ensuring conclusive paperwork for all outbound shipments.
• Dangerous Goods Handling: Multi Modal shipping of Dangerous Goods by Air, Sea and Road. 
• Warehouse Operations: Operate a forklift to move heavy crates and manage space within the dispatch area to maintain an agile, high performance workflow.
• Cross Functional Preparation Liaise with internal and external stakeholders to organise all preparation of outbound goods across Client Operations 

Qualifications:

• Proven experience using hand and power tools (specifically impact drivers and screwdrivers) for technical assembly or heavy duty packing.
• Experience working with fragile, high value, or sensitive equipment where attention to detail is paramount.
• Background in warehouse operations, shipping, or fulfillment; experience with "Dangerous Goods" export is an advantage.
• Ability to handle the physical demands of moving large robots and loading transport vehicles.
• A valid forklift license is highly desirable.
• A "one team" attitude, the ambition to learn the robotics field from the ground up, and a commitment to high standards.
• Shipping experience desirable (IATA, IMDG, ADR)

*We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline 
• Life insurance
• Income protection 
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support 
• 25 holidays per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office 

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are unable to provide sponsorship or relocation for this role