Job description

Delivery Associates works with leaders in the public sector and social impact organizations to solve problems, build consensus and implement policies and programs that impact millions of people. We use a clear methodology to solve problems and help our partners deliver results. We’re successful in part because we master our approach and in part because we are empathetic, resourceful, level-headed, and dedicated to our clients and the people they serve.

We are seeking a Regional Operations Specialist to support our Africa region as part of our Central Operations function.

This role plays a critical part in enabling the region to operate effectively by supporting colleague experience, ensuring smooth regional operations, and acting as a bridge between central functions and regional teams.

Key Responsibilities

Colleague Experience

• Support onboarding of new colleagues (devices, access, processes) to ensure a smooth start in the region
• Serve as a general point of contact for colleagues on tools, documents, and processes
• Coordinate pulse reporting and support follow-up on key insights
• Support organization of regional retreats and other in-person or virtual events (logistics, coordination)
• Provide local support on Duty of Care topics in coordination with central teams

Regional Administration

• Analyse staffing, people, and impact data to support regional decision-making
• Maintain and update regional knowledge resources (e.g. Guru pages)
• Coordinate regional and cross-regional routines and ensure smooth operational cadence
• Support general travel coordination across the region

Regional Representation & Central Coordination

• Build and manage diverse talent pipelines aligned to hiring needs, partnering with stakeholders to drive progress, remove barriers, and use data and market insights to inform decisions
• Lead the end-to-end hiring process, advising hiring managers on best practices and candidate selection, managing offers and background checks, and ensuring a high-quality candidate experience and accurate hiring system tracking
• Act as a regional point of contact for central functions, supporting rollout of new tools and processes (e.g. Guru, MS365)
• Support DPO-led initiatives, including launch of new tools and procurement of IT devices
• Ensure regional alignment with central processes, while adapting to local context where needed
• Support implementation and adoption of new systems and ways of working

Core Competencies

• Communication: clear and structured communication across global teams
• Collaboration: ability to work effectively across regions and functions
• Problem-solving: proactive and solution-oriented mindset
• Ownership: ability to independently manage tasks and drive outcomes

Mindsets

We work well with people who are:

• Adaptable: comfortable working in a dynamic, evolving environment
• Accountable: reliable and self-directed in a remote setup
• Driven: motivated by impact and delivery
• Curious: eager to learn and improve
• Collaborative: values teamwork and diverse perspectives
• Inclusive: respectful and open to different backgrounds and viewpoints

Required Skills / Experience

• 5+ years of experience in operations, administration, consulting, or similar environments
• Strong organisational and project management skills
• Ability to manage multiple priorities and stakeholders
• Strong analytical mindset (data, reporting, insights)
• Excellent written and spoken English, French language skills are an advantage
• Experience working in a global or multi-country environment is a plus
• Applicants must be based in a country in Africa and have the legal right to work in their country of residence. Delivery Associates will not sponsor work authorization or visas.

What We Offer

• Exposure to colleagues and leaders working across regions and central functions in a global, mission-driven organization
• Opportunity to be part of a growing organization supporting transformative work around the world
• Flexibility in a remote working environment

About Delivery Associates

We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen?

To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team.

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#LI-MG1 #LI-REMOTE

Overview: Join Delivery Associates to support our global growth by strengthening diverse talent pipelines and partnering with hiring managers to help us build teams that deliver meaningful impact.  

Job Description 

The Talent Acquisition Advisor supports DA's hiring efforts by delivering consistent, high-quality recruitment across roles and regions. Sitting within the People Team, this role focuses on proactive sourcing, coordination with hiring managers, and ensuring recruitment processes run smoothly from initial brief through to offer. 

This role is well suited to someone who enjoys balancing hands-on sourcing with stakeholder coordination, takes ownership of their work, and is comfortable operating in a fast-growing, global organization. Based in Ireland, the Talent Acquisition Advisor works closely with colleagues across regions and contributes to broader organizational priorities.   

Key Responsibilities 

• Act as a trusted Talent Acquisition partner, supporting hiring globally with a strong focus on proactive and strategic sourcing and taking ownership beyond assigned requisitions. 
• Proactively build and maintain diverse, high-quality talent pipelines across multiple job levels, functions, and geographies. 
• Partner with internal stakeholders to understand hiring needs, share progress, proactively identifying and addressing barriers to effective recruitment, escalating issues early and proposing solutions.  
• Advise hiring managers on recruitment processes, best practice, candidate selection, and hiring decisions. 
• Provide talent market insights and data to inform hiring strategies, prioritization, and decision-making. 
• Identify opportunities for continuous improvement and implement process enhancements to increase operational efficiency and improve candidate experience.  
• Collaborate with Talent Acquisition colleagues and the broader People Team to support seamless recruitment and onboarding processes. 
• Own end-to-end candidate experience, maintaining accurate, up-to-date records in DA’s hiring systems.  
• Proactively support the TA Manager on ongoing projects and initiatives, contributing ideas, driving workstreams forward, and helping improve how we hire at scale. 

Core Competencies  

• Stakeholder Partnership: Builds strong, trusted relationships with hiring managers and cross-functional partners; provides clear guidance on recruitment processes, candidate assessment and hiring decisions.  
• Process Management & Operational Excellence: Manages multiple processes simultaneously with accuracy and efficiency, ensuring smooth coordination from role brief through offer while maintaining system integrity.  
• Data-Driven Decision Making: Uses recruitment metrics, market insights, and pipeline data to inform hiring strategies, identify risks early, and recommend practical solutions. 
• Problem Solving & Initiative: Proactively anticipates challenges, takes ownership of outcomes, and resourcefully navigates ambiguity to keep work moving forward.  
• Continuous Improvement: Identifies inefficiencies in processes and proactively implements enhancements to improve scalability, quality, and outcomes.  

Mindsets.  

We work well with people who are: 

• Adaptable: Able to thrive in a dynamic environment. 
• Accountable: Self-sufficient and reliable in a remote work setting. 
• Driven: Committed to delivering high-impact work. 
• Curious: Eager to learn from clients, colleagues, vendors, and partners. 
• Collaborative: Team players who value diverse perspectives. 
• Inclusive: Embrace all voices and backgrounds to enrich our work. 

Required Skills/Experiences: 

• Professional experience: 2-4 years of experience in recruitment, with demonstrated expertise in sourcing 
• Recruitment Background: Experience in an in-house, international environment is preferred. A consulting or professional services recruiting background is desirable but not required.  
• Communication skills: Excellent verbal and written communication abilities. 
• Remote collaboration: Proficiency in using collaborative tools in a remote working environment and a willingness to work across time zones with geographically dispersed teams.  
• Language requirements: English proficiency (both written and spoken) is essential.  
• Authorization + location requirements: Must be based in and have existing right-to-work in Ireland. 

What We Offer: 

• Impactful work: Opportunities to engage with senior leaders and work on transformative projects. 
• Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other. 
• Growth environment: Everyone’s career pathway is unique-be part of a growing organization committed to continuous improvement. 
• Flexibility: Remote working environment with opportunities for global collaboration. 
• Healthy compensation: Our colleagues enjoy a comprehensive benefits package for the effort they put in. 

Our Values: 

These values serve as an anchor, enabling us to stay true to who we are and what we stand for. 

• Passion: It is all about impact. 
• Excellence: Delivering to the highest standards. 
• Humility: Pride without ego. 

For more information, visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com. 

#LI-REMOTE #LI-MG1

Location: Brazil or Peru 

The Global Growth team at Delivery Associates (DA) is a fast-evolving function focused on expanding our influence, deepening our thought leadership, and empowering business growth. The team works across the organization to ensure business insights are actionable, and leadership has the business intelligence to drive growth and impact. 

As our Business Intelligence Analyst, you’ll be the go-to partner for transforming business data into actionable stories that drive DA’s growth agenda. Working at the intersection of business strategy and analytics, you’ll support the Chief Growth Officer and Growth Lead to deliver clear, insight-rich materials for senior leadership. You’ll help shape and evolve how DA uses internal business intelligence—then, over time, bring external trends and market intelligence into our decision-making.  

Key Responsibilities 

• Generate Strategic Insights: Analyze business, pipeline, and project data to spot trends and opportunities that inform DA’s growth strategy and business development. 

• Develop Reports and Dashboards: Create clear, visually engaging reports and dashboards that turn data into actionable insights for leadership and account teams. 

• Support Business Development: Provide market and account-level intelligence, prepare for business development routines and planning sessions, and track progress on growth initiatives. 

• Strengthen Growth Systems: Work with Finance, Centers of Excellence for Data, and other teams to enhance our data systems, reporting processes, and growth tools. 

• Contribute to Strategic Planning: Support the preparation of materials and insights for growth team meetings and senior leadership routines. 
• Drive Special Projects: Provide analytical and coordination support on key initiatives linked to market insights, account strategy, or business growth. 

Core Competencies:  

• Communication: Crafts clear, concise, and impactful messages for senior audiences, translating complex analysis into actionable business stories. 

• Teamwork: Collaborates seamlessly across teams and cultures, building trust and fostering a “One DA” mindset. 

• Problem Solving: Applies analytical rigor to diagnose challenges, synthesize insights, and develop innovative, practical solutions. 

• Results Orientation: Delivers high-quality work on time, tracks impact, and drives projects toward meaningful business outcomes. 

• Building DA: Proactively contributes creative ideas and supports the continuous improvement of DA’s growth and intelligence systems.  

Mindset: We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to be all things, nor do we operate in silos.   

• Entrepreneurial and innovative: Ability to reinvent strategies, drive innovative initiatives, and create new opportunities for collective impact.  

• Inclusive, collaborative, and focused on continual improvement: Embrace a distinctive and inclusive culture, fostering collaboration and supporting personal development. Colleagues should demonstrate an increased ability to build capacity in others, empowering teams to achieve sustainable success.  

• Committed to high-quality standards: Dedication to maintaining the highest quality in client work and service delivery.  

• Adaptable with global perspectives: Proven success in fast-paced, global environments, with the ability to work effectively across cultures and with senior-level partners.  

• Flexible leader with keen interpersonal skills: Adaptive management style, strong interpersonal skills, and the ability to collaborate effectively at all organizational levels.  

Required Skills/Experience:  

• Education: MBA or equivalent business-focused Master’s preferred; Bachelor’s degree in Business, Economics, Data Science, or related field required. 

• Experience: min 3-5 years relevant experience in business strategy, management consulting, finance, or business development—preferably in high-growth and/or multinational environments. 

• Data & Analysis: Advanced proficiency in Excel; experience with business intelligence/data visualization tools (Power BI, Tableau, Looker Studio, or similar) required. 

• Communication: Native or professional-level English. Demonstrated ability to synthesize and present complex information for non-technical, senior stakeholders—both in writing and verbally. 

• Business Acumen: Strong understanding of business strategy, growth, and market dynamics. Able to connect data insights to commercial impact. 

• Project Management: Organized, detail-oriented, and able to manage multiple workstreams in a fast-paced, remote environment. 

• Growth Mindset: Eager to learn, adapt, and proactively contribute ideas for team and organizational improvement. 

Role level 
This role is positioned at team member level within the team structure. It is intended for someone building experience and contributing alongside others, rather than operating at a specialist level, with clear opportunities for growth over time. 

Our Values:  

Keep in mind that these values serve as an anchor, enabling us to stay true to who we are and what we stand for.  

• Passion: It is all about impact.  

• Excellence: Delivering to the highest standards.  
• Humility: Pride without ego.  

What We Offer: 

• Competitive Compensation and Benefits: Attractive salary, performance bonuses, and a comprehensive benefits package 

• Flexible and Empowering Work Environment: Our flexible policies encourage you to bring your whole self to work, supporting both professional growth and personal well-being. 

• Purpose-Driven Work: Engage in projects that address some of the world’s most pressing challenges, with each task contributing to meaningful and sustainable change. 

#LI-AF1

#LI-REMOTE

Overview: Join Delivery Associates to support our global growth by strengthening diverse talent pipelines and partnering with hiring managers to help us build teams that deliver meaningful impact.  

Job Description 

The Talent Acquisition Advisor supports DA's hiring efforts by delivering consistent, high-quality recruitment across roles and regions. Sitting within the People Team, this role focuses on proactive sourcing, coordination with hiring managers, and ensuring recruitment processes run smoothly from initial brief through to offer. 

This role is well suited to someone who enjoys balancing hands-on sourcing with stakeholder coordination, takes ownership of their work, and is comfortable operating in a fast-growing, global organization. Based in Brazil, the Talent Acquisition Advisor works closely with colleagues across regions and contributes to broader organizational priorities.   

Key Responsibilities 

• Act as a trusted Talent Acquisition partner, supporting hiring globally with a strong focus on proactive and strategic sourcing and taking ownership beyond assigned requisitions. 
• Proactively build and maintain diverse, high-quality talent pipelines across multiple job levels, functions, and geographies. 
• Partner with internal stakeholders to understand hiring needs, share progress, proactively identifying and addressing barriers to effective recruitment, escalating issues early and proposing solutions.  
• Advise hiring managers on recruitment processes, best practice, candidate selection, and hiring decisions. 
• Provide talent market insights and data to inform hiring strategies, prioritization, and decision-making. 
• Identify opportunities for continuous improvement and implement process enhancements to increase operational efficiency and improve candidate experience.  
• Collaborate with Talent Acquisition colleagues and the broader People Team to support seamless recruitment and onboarding processes. 
• Own end-to-end candidate experience, maintaining accurate, up-to-date records in DA’s hiring systems.  
• Proactively support the TA Manager on ongoing projects and initiatives, contributing ideas, driving workstreams forward, and helping improve how we hire at scale. 

Core Competencies  

• Stakeholder Partnership: Builds strong, trusted relationships with hiring managers and cross-functional partners; provides clear guidance on recruitment processes, candidate assessment and hiring decisions.  
• Process Management & Operational Excellence: Manages multiple processes simultaneously with accuracy and efficiency, ensuring smooth coordination from role brief through offer while maintaining system integrity.  
• Data-Driven Decision Making: Uses recruitment metrics, market insights, and pipeline data to inform hiring strategies, identify risks early, and recommend practical solutions. 
• Problem Solving & Initiative: Proactively anticipates challenges, takes ownership of outcomes, and resourcefully navigates ambiguity to keep work moving forward.  
• Continuous Improvement: Identifies inefficiencies in processes and proactively implements enhancements to improve scalability, quality, and outcomes.  

Mindsets.  

We work well with people who are: 

• Adaptable: Able to thrive in a dynamic environment. 
• Accountable: Self-sufficient and reliable in a remote work setting. 
• Driven: Committed to delivering high-impact work. 
• Curious: Eager to learn from clients, colleagues, vendors, and partners. 
• Collaborative: Team players who value diverse perspectives. 
• Inclusive: Embrace all voices and backgrounds to enrich our work. 

Required Skills/Experiences: 

• Professional experience: 2-4 years of experience in recruitment, with demonstrated expertise in sourcing 
• Recruitment Background: Experience in an in-house, international environment is preferred. A consulting or professional services recruiting background is desirable but not required.  
• Communication skills: Excellent verbal and written communication abilities. 
• Remote collaboration: Proficiency in using collaborative tools in a remote working environment and a willingness to work across time zones with geographically dispersed teams.  
• Language requirements: English proficiency (both written and spoken) is essential.  
• Authorization + location requirements: Must be based in and have existing right-to-work in Brazil. 

What We Offer: 

• Impactful work: Opportunities to engage with senior leaders and work on transformative projects. 
• Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other. 
• Growth environment: Everyone’s career pathway is unique-be part of a growing organization committed to continuous improvement. 
• Flexibility: Remote working environment with opportunities for global collaboration. 
• Healthy compensation: Our colleagues enjoy a comprehensive benefits package for the effort they put in. 

Our Values: 

These values serve as an anchor, enabling us to stay true to who we are and what we stand for. 

• Passion: It is all about impact. 
• Excellence: Delivering to the highest standards. 
• Humility: Pride without ego. 

For more information, visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com. 

#LI-REMOTE #LI-MG1