EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.

Role Description: 

We are seeking an IT Engineer to join our team, based primarily out of our San Antonio, TX office. This role is first and foremost a hardware role, the primary owner of physical infrastructure at Defense Unicorns' San Antonio location, responsible for racking servers, configuring switching and network gear, and maintaining a growing lab environment that supports active defense programs. When not heads-down on hardware, this person is a contributor to day-to-day IT operations, handling helpdesk tickets, endpoint support, and IT projects alongside the broader IT OPS team. The ideal candidate thrives in a hands-on lab environment, has real experience standing up physical infrastructure, and can context-switch into IT OPS work without losing momentum. This is an onsite role; physical presence is the job.

Responsibilities: 

Hardware & Infrastructure (~70%)

• Install, configure, and maintain servers, rack-mount switches, and associated network infrastructure in the San Antonio office and lab environments
• Stand up and maintain virtualization environments on IT-owned bare-metal hardware
• Lead rack layout, cable management, patch panel termination, and physical infrastructure documentation
• Support UPS and PDU installation, configuration, and monitoring
• Configure and maintain network infrastructure including switches, access points, and security appliances
• Lead hardware procurement coordination, maintain physical and digital asset inventory, and support engineering and delivery teams with hardware staging needs
• Assist with edge and lab hardware as needed, including mini PCs, single-board computers, and portable networking gear
• Support physical security infrastructure as needed, including access control and related CMMC-adjacent hardware considerations

IT Operations (~30%)

• Provide Tier 1 and Tier 2 helpdesk support, triaging and resolving tickets or escalating as appropriate
• Administer MDM (Jamf) for device enrollment, policy enforcement, and compliance reporting
• Support endpoint hardware management (primarily macOS) alongside other IT team members, including imaging, configuration, deployment, and decommission
• Support user onboarding and offboarding workflows including access provisioning and equipment movement
• Manage access through Google Admin Console and related identity tools
• Collaborate with third-party vendors and internal stakeholders on SaaS tool rollouts, troubleshooting, and updates
• Contribute to IT projects, process improvements, and compliance initiatives aligned with NIST SP 800-171 and CMMC

Travel Expectations/Requirements: Primarily onsite in San Antonio; occasional travel to other Defense Unicorns locations (~20%)

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. 

Minimum Experience and Qualifications

• 3+ years in an IT operations, systems administration, or infrastructure role
• Hands-on experience racking and configuring servers and network switches in a lab or data center environment
• Experience with virtualization platforms on IT-managed infrastructure (Proxmox, ESXi, or similar)
• Demonstrated homelab or lab environment experience, comfortable standing up and troubleshooting infrastructure from scratch
• Familiarity with structured cabling, patch panel termination, and physical infrastructure documentation
• Experience with layer 2/3 networking concepts (VLANs, switching, routing)
• Experience with change management processes and IT documentation practices
• Experience with helpdesk or trouble ticketing systems
• Familiarity with macOS endpoint management and MDM solutions (Jamf preferred)
• Experience with Google Admin Console or similar directory/identity management tools
• US citizenship required; must be eligible for CUI access
• Ability to work independently in an onsite environment and manage competing priorities without close supervision

Preferred Experience and Qualifications:

• Experience with enterprise rack-mount server configuration and out-of-band management (e.g., iDRAC, iLO, IPMI)
• Experience with managed switching and prosumer/enterprise network stacks (e.g., UniFi, Cisco, Ubiquiti, or similar)
• Experience in a defense contractor, government, or classified lab environment
• Familiarity with NIST SP 800-171, CMMC 2.0, or similar compliance frameworks
• Exposure to edge compute platforms (single-board computers, mini PCs, GPU workstations)
• Experience contributing to endpoint hardware programs in a shared-ownership model

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.

Role Description: 

We are seeking a talented and experienced Platform Engineer to join our team in a hybrid capacity in San Antonio, Texas. Possessing strong proficiency with Kubernetes, the ideal candidate will play a crucial role in the development and maintenance of our platform, demonstrating a strong understanding of system architecture, problem-solving skills, and the ability to guide junior engineers.

As a Platform Engineer within our organization, you will join a team of dedicated unicorns who are focused on advancing freedom and independence globally. Our teams work on various different technical baselines depending on specific engagements. We focus our Products on the Platform layer, but to deliver for our Heroes, we also work IaC automation, security, and implementation.

Responsibilities: 

You will help us automate and build a runtime Production Environment and serve as a link between the Applications, either custom development, COTS, or OSS, and that environment, advocating best practices and facilitating communication between the application teams and platform teams.

In this position, you will be expected to: 

• Validate Solutions/Implementations: Ensure that solutions and implementations align with the outlined tasks and business requirements. Conduct thorough validations to maintain the integrity and efficiency of the platform.
• Independently Problem Solve: Demonstrate the ability to identify and solve business problems independently. Develop small components to address specific challenges without relying on explicit architecture diagrams.
• Understand Medium-Level Tasking: Comprehend how medium-level tasks contribute to the achievement of overall goals. Collaborate with cross-functional teams to integrate various components into a cohesive and functional platform.
• Estimate Time and Effort: Provide accurate time and effort estimates for medium-sized tasks. Assist in project planning and resource allocation based on estimated timelines.
• Demonstrate Programming Language Proficiency: Possess familiarity with at least one programming language. Exhibit a basic understanding of when to use a programming language versus a shell for efficient task execution.
• Own the bridge between the Application Development team(s) and the Production Environment

Travel Expectations: 10%-25%

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. 

Preferred Experience and Qualifications:

• Proven experience as a Platform Engineer or similar role, with a focus on system architecture and development.
• Demonstrated experience with cloud-native technologies such as Kubernetes, Google Cloud, and Docker.
• Familiarity with continuous delivery, distributed architectures, systems, everything-as-code, containerization, and cloud services.
• Proficiency in at least one programming language (e.g., Python, Go, Ansible) and a basic understanding of shell scripting.
• Proficient with YAML.
• Experienced in working on a team following an Agile framework in a remote environment.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Experience with security automation and familiarity with API Security, Container Security, and Cloud Security.
• Familiar with architecture security design, monitoring, and performance instrumentation in a complex enterprise environment.
• Comfort with debugging systems and reading/writing code.
• Hold a security clearance/Eligible to apply for a security clearance.
• Possess a DoD 8570 IAT II certification.
• Experienced in Department of Defense work, specifically working on a production Authority to Operate (ATO'd) system.
• Knowledgeable about DevSecOps/DevOps and CI/CD theory.