Manager, Site Reliability Engineering

Reports to: VP, Product Engineering 

While proximity to Tampa is preferred to support hybrid schedule in Tampa Center of Excellence, we’re open to remote candidates who can support the Eastern Time Zone.

Lead the architecture, automation, and reliability of secure, scalable cloud infrastructure (AWS, GCP) and developer platforms within a cybersecurity context. Inspire DevOps excellence, deliver high availability, and drive operational resilience—all while mentoring a high-caliber SRE team. Lead and grow a small high caliber global SRE Team, managing US based engineers. Lead the architecture, automation, and reliability of secure, scalable cloud infrastructure (AWS, GCP) and developer platforms within a cybersecurity context. Inspire DevOps excellence, deliver high availability, and drive operational resilience—all while mentoring and managing a high-caliber SRE team. 

What You’ll Do:

• Lead and grow the SRE team, setting direction, mentoring and managing engineers, and fostering excellence.
• Design and manage cloud and containerized infrastructure with IaC (Terraform).
• Implement robust CI/CD pipelines integrating security and compliance.
• Build scalable observability systems, leading the definition of SLIs / SLOs and dashboards.
• Manage incident response, root cause analysis, and postmortems; automate recovery via playbooks/runbooks.
• Drive capacity planning, performance tuning, and cost efficiency.
• Collaborate with InfoSec, DevSecOps, and Compliance teams—ensuring alignment with frameworks like FedRAMP, NIST, RMF.
• Support program-level initiatives, communicating effectively with stakeholders.
• Promote a culture of reliability, security, and developer efficiency.
• Maintain an active 'player' role, dedicating approximately 75% of your time to hands-on engineering (design, coding, and architecture) and 25% to leadership, mentorship, and management.

What You’ll Bring:

• 8+ years in SRE, DevOps, or Platform Engineering; with technical leadership experience ready to step into management as a player/coach.
• Proven cloud experience (AWS, GCP) and container orchestration (Kubernetes, Docker).
• Strong coding/scripting (Python, GO) and proficiency in IaC and GitOps.
• Deep knowledge of observability tools and defining reliability metrics.
• Experienced in incident handling (PagerDuty, Datadog) and post-incident evaluations.
• Demonstrated success in mentoring and developing junior/mid-level SRE talent, moving beyond delegation to hands-on technical coaching.
• Familiarity with regulatory or cybersecurity frameworks (FedRAMP, NIST, STIGs, RMF).
• Excellent cross-functional communication and stakeholder management.
• Preferred: certifications such as AWS, CKA, or cyber security credentials (e.g., OSCP).

Statutory Pay Disclosure:

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

Senior Product Manager

Hybrid Tampa, FL / Remote 

While proximity to Tampa is preferred to support a hybrid schedule in our Tampa Center of Excellence, we’re open to remote candidates who can support the Eastern Time Zone.

Deepwatch’s Senior Product Manager reports to the VP of Product and plays a critical role in defining and delivering our product strategy across the organization. This role partners closely with Product, Engineering, UX, Sales, Marketing, and Delivery teams to shape product requirements, drive roadmap execution, and ensure alignment from concept through delivery.
The Senior Product Manager is responsible for standardizing and evolving our product offerings, improving product positioning and documentation, and enabling scalable go-to-market execution. This role also works directly with our Customer Advisory Board to gather feedback and translate customer needs into actionable product strategy and prioritized initiatives.

In this role, you’ll get to:

• Own the evolution of the Deepwatch platform by driving requirements, prioritization, development, and delivery of product capabilities that create measurable customer value.
• Define and manage the platform roadmap, ensuring clear priorities, realistic timelines, and alignment across internal stakeholders and customer-facing teams.
• Standardize and scale product offerings across customers, including features, use cases, onboarding, reporting, dashboards, runbooks, KPIs, and customer communications.
• Serve as the voice of the customer, translating feedback, market insights, and real-world use cases into actionable product strategy and a prioritized backlog.
• Author and refine product requirements and use cases, turning complex scenarios into clear, executable specifications for engineering teams.
• Drive cross-functional alignment across Product, Engineering, UX, Sales, Marketing, and Delivery to ensure successful product execution and go-to-market readiness.
• Make informed prioritization decisions, balancing short-term execution with long-term platform strategy while maintaining stakeholder trust and transparency.
• Measure and communicate product success, defining KPIs, tracking performance, and turning insights into continuous improvement and new hypotheses.
• Enable go-to-market success by supporting internal and external training for customers, sales teams, and channel partners.
• Stay ahead of the market, developing deep expertise in industry trends, customer needs, and competitive dynamics to identify and drive new opportunities.
• Build strong internal and external relationships, collaborating effectively across teams and with partners to ensure successful outcomes and uphold Deepwatch’s reputation.
• Live and promote Deepwatch’s core values in all aspects of your work.

To be successful in this role, you’ll need to:

• Identify, define, and deliver high-impact product opportunities, translating market needs into scalable solutions
• Communicate effectively across audiences, leveraging strong presentation, organizational, and analytical skills
• Lead cross-functional teams and drive alignment, building consensus and delivering results in a matrixed environment
• Navigate complex product and process challenges, using sound judgment and independent decision-making
• Balance execution speed with long-term strategy, thriving in a fast-growing, dynamic organization
• Bring a strong understanding of modern software development practices, including building and deploying applications and data-driven systems
• Represent multiple stakeholder perspectives, acting as the voice of the customer while aligning marketing, engineering, finance, support, and operations
• Leverage data to inform decisions, with experience working at scale and translating complex datasets into actionable insights
• Be proficient with modern product and collaboration tools, such as Jira, Figma, Miro, and Slack
• Have 7+ years of relevant experience, preferably in product management
• Bring experience in cybersecurity, MDR preferred 

Statutory Pay Disclosure 

The anticipated salary range for this role is $145,500 - $174,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.