CSQ326R204

P-1484

Databricks Executive Assistants are strategic partners who drive efficiency, foster collaboration, and enable our most senior leaders to scale their impact. As we continue to expand globally, we are seeking an experienced Executive Assistant in Costa Rica to support our executive leadership team. This role will work closely with Executives in Costa Rica and the United States, managing complex calendars, orchestrating high-impact meetings and events, and serving as a trusted liaison with internal and external stakeholders. Occasional travel may be required to support critical company initiatives and events.

Impact you will have:

• Executive Assistants are empowered to focus on strategic priorities, resulting in a more effective and agile organization.
• Proactively manage and optimize complex, multi-time zone calendars, ensuring alignment with business priorities and anticipating potential conflicts.
• Independently plan, coordinate, and execute executive travel, team offsites, and high-visibility events, ensuring compliance with company policies and budget.
• Act as the primary point of contact for all meeting and event requests, maintaining a high standard of service and responsiveness.
• Build and maintain accurate records of meetings, events, and requests, ensuring timely follow-up and closure.
• Prepare and review briefing materials, agendas, and follow-up documentation for executive meetings, ensuring leaders are well-prepared and informed.
• Provide coverage and support for other executive staff as needed, demonstrating flexibility and a team-first mindset.
• Handle highly confidential information with the utmost discretion and integrity.
• Foster cross-functional collaboration by building strong relationships with other EAs, business partners, and stakeholders across the organization.

What we look for:

• • 5+ years of executive administrative experience, preferably in a global technology or software organization.
  • Demonstrated ability to exercise sound judgment and make independent decisions in ambiguous or high-stakes situations.
  • Advanced calendar management skills (Gmail and Google Calendar expertise required), with a proven track record of supporting multiple executives across time zones.
  • Exceptional organizational, time-management, and prioritization skills; able to manage multiple complex projects simultaneously.
  • Ability to communicate with C level Executives Assistants
  • Strong relationship management and communication skills (C1 English proficiency required), with the ability to influence and collaborate at all levels.
  • Experience planning and executing large-scale meetings, events, and travel logistics, including budget management and vendor coordination.
  • High level of discretion in handling sensitive information and confidential matters.
  • Proactive, solution-oriented, and adaptable to changing priorities and environments.
  • Willingness to adjust working hours to support executives in different time zones (primarily US).
  • Occasional travel to the United States is required. B1/B2 preferred

GAQ227R144

Mission

We are seeking a dynamic and experienced Manager to lead our Executive Support Center of Excellence in Costa Rica. The successful candidate will play a pivotal role in developing each EA, and will build processes that support their ability to effectively support executives across the company. This position requires an operational leader with excellent communication skills and previous experience managing 10+ executive assistants.

Impact you will have:

• Leadership and Team Development: Lead, mentor, and develop a team of 35+ Executive Assistants and Team Leads to ensure high performance and professional growth.
• Stakeholder Engagement: Act as a liaison between executives, EAs, and other departments to facilitate effective communication and collaboration.
• Operational Management: Oversee the daily operations of the EA team and Team Lead(s), ensuring optimal EA<>Exec support models and standardized processes. 
• Strategic Planning and Execution: Collaborate with senior management to align the EA team's objectives, including standard operating procedures and policies, with the company's strategic goals.
• Cross-Functional Team Building: Foster an inclusive environment aligned with Databricks’ Cultural Values for the team to operate as a cross-functional unit, despite supporting multiple departments within the company.

What we look for:

• Minimum of 10-15+ years of experience in managing a team of executive assistants and team leads (managers) or similar leadership and/or process improvement roles
• Proven experience in leading cross-functional teams or projects within a corporate setting.
• Experience coordinating with 70+ Executive stakeholders across multiple functions, including navigating challenging interpersonal dynamics 
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Exceptional attention to detail and process-oriented mindset.
• Demonstrated ability to build and maintain professional relationships at all levels
• Flexibility to adjust working hours to accommodate different time zones (primarily U.S. time zones)
• Cultural sensitivity and ability to work in a diverse, global environment
• Ability to maintain confidentiality and handle sensitive information with discretion
• Fluent in English (C1 level or above) and Spanish, with excellent verbal and written communication skills

P-362 - This role is hybrid with 3 days in our Heredia office. 

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. 

The impact you will have:

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation

What we look for:

• Minimum 4 years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
• Solid experience with SQL-based database is required.
• Linux/Unix administration skills.
• Hands-on experience with AWS, Azure or GCP.
• Candidate must possess excellent English written and oral communication skills.
• Experience with "Distributed Big Data Computing" environment.
• Technical degree or the equivalent experience.