We are seeking an experienced Operations Support Specialist to join our team.

Key Responsibilities:

• Manages daily tasks required to perform ongoing support of design, construction, startup and/or operations/ maintenance activities of complex high hazard systems or projects.
• Renders expert opinions towards Radiation Protection and technical issues, provides recommendations to project design, work control, and construction teams in specific areas of expertise.
• Provides independent reviews and assessments in areas of specialized expertise and provides guidance to project teams in delivering results on projects of complex, high- technology nature.
• Interfaces with management personnel and customer representatives. Develops and enforces work standards, assigns schedules, reviews work quality, communicates goals, objectives, and policies of the organization to subordinates.
• Provides leadership for the project team, coordinates with the functional organizations, and supervises senior personnel within the project organization. US Nuclear Navy experience, DOE Plutonium facility experience, and strong conduct of operations knowledge highly desired.

Minimum Requirements:

• Bachelor’s degree in engineering or science or an equivalent combination of education and experience directly related to Radiation Protection.
• Requires eight (8) years of relevant experience, five (5 years) of directly applicable experience in Radiation Protection and/or work planning in a DOE Cat 2 nuclear facility.

Clearance:
Preferred DOE-Q Clearance

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.
Please note: Candidate(s) will be required to go through pre-employment screening.
Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)

We are seeking an experienced Senior Project Manager to lead the HR and Payroll functional workstreams within our enterprise-wide transformation from Oracle to SAP S/4HANA. This role will be responsible for day-to-day delivery execution and operates under the guidance of the Program Manager to ensure alignment with overall program objectives, timelines, and interdependencies. The role serves as the key point of coordination between functional teams, program leadership, and vendors.
This is a hands-on delivery role requiring strong structure, accountability, and the ability to operate effectively within a highly matrixed program environment.

Key Responsibilities:
• Drive day-to-day project operations within HR and Payroll workstreams to achieve program objectives
• Ensure timeline coordination and adherence to scope, plan of record, and project controls expectations (PCE)
• Develop, maintain, and manage detailed project plans and schedules, aligned with program milestones
• Collaborate closely with functional team members, SMEs, and workstream leads
• Identify, document, and manage workstream-level risks, issues, and dependencies
• Drive resolution of risks and issues within the HR/Payroll scope; escalate cross-workstream or program-level impacts as needed
• Coordinate with business owners, functional SMEs, and technical teams to ensure readiness and adoption
• Serve as the primary escalation point within the HR and Payroll workstreams, elevating broader issues to the Program Manager as needed
• Coordinate day-to-day activities with functional teams and vendors to ensure timely, high-quality deliverables

Minimum Requirements:
• 8+ years of project management experience, including 5+ years managing ERP-related workstreams
• Demonstrated experience leading HR and Payroll components of major ERP implementations
• Strong understanding of HR and Payroll business processes and compliance requirements
• Proven ability to operate within a structured program governance model, collaborating with a Program Manager, Implementation Planner, and multiple workstream leads
• Strong risk, issue, and dependency management experience
• Proficiency with project management tools (e.g., MS Project, Jira)
• PMP or equivalent certification preferred

Preferred Experience:
• Experience with SAP S/4HANA strongly preferred; experience transitioning from Oracle EBS to SAP S/4 HANA is a plus
• Experience working with system integrators and implementation planners on ERP programs
• Experience working in organizations with complex stakeholder environments (federal, regulated industries, or large enterprises)
• Background in Agile or hybrid delivery models within ERP programs
• Experience working within a federal, research, or DOE national laboratory environment is a plus, but not required

Required Experience:
• Must have directly managed HR and Payroll workstreams in large-scale ERP implementations (preferably SAP S/4HANA).
• Ability to drive day-to-day operations, maintain timelines, manage scope, and ensure alignment with program controls and governance.
• Strong ability to communicate needs, risks, and progress to Program Managers and functional leads across business and IT.

Duration: 6-month initial contract with extension potential
Location: Remote/United States

Clearance:
Preferred DOE A-level Access

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.
Please note: Candidate(s) will be required to go through pre-employment screening.
Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)

We are currently looking for Journeymen Computer Programmer to join our team.

Duties and Responsibilities:

• Analyzes highly complex business requirements, designs and writes technical specifications to design or redesign complex computer platforms and applications.
• Provides coding direction to less experienced staff or develops highly complex original code.
• Acts as a senior technical resource and subject matter expert in IBM mainframe COBOL architecture, providing guidance on code optimization, batch processing design, and legacy system modernization.
• Verifies program logic by overseeing the preparation of test data, testing and debugging of programs.
• Oversees overall systems testing and the migration of platforms and applications to production.
• Develops new documentation, departmental technical procedures and user guides.
• Assures quality, security and compliance requirements are met for supported area and oversees the creation of or updates to and testing of the business continuation plan.
• Analyzes and optimizes batch job streams, JCL, and scheduling dependencies to improve throughput and reduce processing windows.
• Provides production support including root cause analysis, incident resolution, and code defect remediation for mainframe applications.
• Participates in legacy code assessment and refactoring initiatives, supporting modernization planning while maintaining system stability and continuity of operations.

Work Experience:

• 5+ years of experience as a COBOL code programmer with a demonstrated record of achievement in mainframe COBOL application development within the past year.
• Background and technical expertise with an IBM mainframe application development environment, including z/OS, VSAM, CICS, and DB2.
• Proficient in ISPF, COBOL, CICS, VSAM, JCL, DB2 and IBM utilities; experience with job scheduling tools and RACF or equivalent mainframe security frameworks strongly preferred.
• Candidate must be able to effectively communicate, both verbally and in writing.
• Must be able to work independently and with minimum supervision.

Education:

• Applicant must have a bachelor’s degree in Computer Science or related field

Clearance Requirements:

• Preferred Secret clearance

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)

We are seeking to hire a Mid-level Quality Assurance Engineer  to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Test Planning & Execution: Develop, document, and execute manual and automated test cases to validate software functionality, data accuracy, and system behavior against requirements.
• Requirements & User Story Validation: Collaborate with business analysts and development teams to understand requirements and user stories, ensuring appropriate test coverage and traceability.
• Defect Management: Identify, document, track, and validate resolution of defects using lifecycle management tools such as Azure DevOps.
• Test Automation: Create and maintain automated test scripts and regression test suites to improve testing efficiency and repeatability.
• Accessibility & 508 Compliance Testing: Perform Section 508 and accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, or similar accessibility evaluation tools to ensure applications meet federal accessibility standards.
• Performance & Integration Testing Support: Assist in performance, integration, and system testing activities to ensure software meets functional and non-functional requirements.
• Reporting & Communication: Generate test reports, document findings, and communicate testing status and risks to project teams and stakeholders.
• Agile Participation: Participate in Agile/Scrum ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives to support continuous delivery.
• Continuous Process Improvement: Contribute to improving QA processes, test methodologies, and automation practices.
• Works under moderate supervision with guidance from senior personnel.

Skills & Work Experience:

• Professional Experience: At least three (3+) years of experience in software quality assurance, testing, or related roles.
• Experience developing and executing manual and automated test cases.
• Familiarity with test automation frameworks and tools such as Selenium, JUnit, TestNG, or similar.
• Experience using Azure DevOps (or similar tools) for test case management, defect tracking, and sprint-based workflows.
• Familiarity with SDLC methodologies including Agile and Waterfall.
• Experience performing Section 508 / accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, or similar.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Experience working with cross-functional teams including developers, business analysts, and project managers.
• Strong written and verbal communication skills.

Preferred:

• Experience supporting U.S. federal government IT systems or modernization programs.
• Familiarity with performance testing tools such as JMeter or similar.
• Experience with CI/CD pipelines and integrating automated tests into build and release workflows.
• Experience testing data-driven or cloud-hosted applications.

Education:

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Computer Programmer to our team!

Join Us in Empowering Lives Through SSA’s Employment Support Initiatives

Are you passionate about making a meaningful difference in people’s lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you’ll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.

The Computer Programmer is responsible for managing and maintaining core system functionality, availability, security, and compliance for enterprise applications and infrastructure. This role ensures adherence to NIST compliance frameworks, develops and maintains the System Security Plan (SSP), oversees routine maintenance and security updates, and proactively addresses system reliability and performance. The Computer Programmer partners with IT, cybersecurity, and operations teams to deliver secure, efficient, and robust programming solutions that align with organizational and regulatory requirements.

Job Responsibilities and Duties:
• Manage, update, and optimize application code, scripts, and system functionalities to ensure maximum availability and performance.
• Develop, implement, and maintain the System Security Plan (SSP) in compliance with NIST standards and federal security regulations.
• Oversee and execute routine security updates, software patches, and system maintenance operations.
• Monitor system performance, availability, and reliability, addressing issues proactively to minimize downtime or disruptions.
• Collaborate with cyber security and IT teams to conduct regular risk assessments, vulnerability scans, and incident response procedures.
• Ensure all development activities comply with organizational, federal, and industry security standards (e.g., NIST, FISMA).
• Troubleshoot, debug, and resolve complex application and system issues, escalating as necessary.
• Maintain accurate technical documentation for code changes, security plans, maintenance schedules, and compliance reports.
• Support audits, assessments, and continuous monitoring initiatives for system compliance and security posture.
• Stay current with evolving security threats, compliance requirements, and programming best practices.
• Contribute to system upgrades, enhancements, and migrations as needed to support organizational goals.

Requirements:
• Bachelor’s degree with 5+ years of relevant experience in computer programming, software development, or systems administration.
• Demonstrated expertise managing NIST compliance and developing/maintaining System Security Plans (SSP).
• Strong background in application security, system maintenance, and patch management.
• Experience monitoring and optimizing system functionality, availability, and reliability in a mission-critical environment.
• Proficiency in major programming languages (such as Java, C#, Python, or equivalent) and scripting for automation or system management.
• Hands-on experience working in compliance-driven or federal IT environments.
• Strong problem-solving, analytical, and troubleshooting skills.
• Excellent written and verbal communication skills for technical documentation and cross-team coordination.
• Knowledge of FISMA, federal security standards, and IT audit processes preferred.
• Ability to handle multiple responsibilities and meet deadlines in a dynamic, team-oriented setting.
• Proven commitment to system security, data protection, and continuous improvement.

Clearance requirements:

Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance

We are seeking to hire a AI/Machine Learning Engineer to our team!

Role Overview:
As an AI/ML Engineer for CTEC, you will develop Agentic AI systems designed to automate and optimize health benefits determinations for the Office of Personnel Management (OPM). Unlike traditional "black-box" models, your work will focus on marrying the reasoning capabilities of Large Language Models (LLMs) with deterministic, rule-driven patterns to ensure accuracy, auditability, and compliance in complex decision-making workflows.

Duties and Responsibilities:

• Agentic System Architecture: Design and deploy autonomous AI agents capable of multi-step reasoning, tool-use, and self-correction to navigate complex federal benefit policies.
• Deterministic Logic Integration: Develop "Guardrail" layers that synchronize probabilistic LLM outputs with rigid business rules, ensuring benefit determinations adhere strictly to legal and regulatory frameworks.
• RAG & Knowledge Engineering: Implement advanced Retrieval-Augmented Generation (RAG) solutions, utilizing layout-aware parsing to extract information from dense manuals/documentation and unstructured data.
• Hybrid Model Development: Design and evaluate machine learning models that support both data-driven predictions and symbolic/rule-based automation.
• MLOps & Agent Monitoring: Deploy models into cloud environments with a focus on LLM-specific observability (tracing reasoning loops, monitoring for hallucinations, and detecting data drift in logic).
• Auditability & Explainability: Ensure every AI-driven determination has a clear, human-readable "audit trail" or reasoning chain that justifies the outcome based on source documentation.
• Collaboration: Work alongside solution architects and business stakeholders to translate complex health insurance policies into executable AI logic.

Skills & Work Experience:

• Professional Experience: 5+ years in Machine Learning or Data Science, with at least 2 years of hands-on experience with LLM orchestration and Generative AI frameworks.
• Agentic Frameworks: Proficiency with tools such as LangChain, LangGraph, CrewAI, or Semantic Kernel for building multi-step agent workflows.
• Core Development: Strong proficiency in Python and experience with standard frameworks (PyTorch, TensorFlow, or Scikit-learn)
• Data Engineering: Strong SQL skills and experience with distributed data processing (Spark/PySpark) to handle large-scale enterprise data.
• Analytical Rigor: Ability to debug non-deterministic systems and implement rigorous evaluation frameworks (e.g., RAGAS, LLM-as-a-judge) data platforms.

Preferred:

• Experience with Azure Machine Learning, Azure AI services, or similar cloud AI platforms.
• Experience implementing Generative AI, LLM, or RAG-based solutions.
• Experience supporting federal IT modernization or data transformation programs.
• Familiarity with healthcare, insurance, or benefits administration data environments.
• Experience applying data governance, privacy, and security best practices in AI/ML solutions.

Education:

Bachelor’s degree in Computer Science, Data Science, Engineering, or a related discipline. Master’s degree preferred. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain an OPM Public Trust clearance.

We are seeking to hire a Senior Software Engineer  to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Cross-Platform Integration: Design and implement robust APIs and middleware that connect AI agents to a mixed-tech stack (Node.js, .NET, Python, etc.), ensuring seamless data flow and interoperability.
• Technical Mentorship: Guide teams on best practices for integrating non-deterministic AI components into strictly typed mission-critical enterprise applications.
• Hybrid Workflow Engineering: Develop the orchestration logic that determines when a task is handled by a traditional rule-based system versus an autonomous AI agent
• Deterministic Guardrail Design: Build "Validation Services" that sit between AI outputs and core systems to enforce rigid business rules,
• Data-Intensive Development: Use Python and PySpark to build robust data pipelines that feed high-context information into AI models while maintaining traditional SQL-based transactional integrity.
• System Integration: Proven experience building and consuming RESTful APIs and managing service-to-service communication in a cloud environment (Azure preferred).
• Modern DevOps: Deep knowledge of Git, Azure DevOps, and containerization (Docker/Kubernetes).
• CI/CD for Systems: Establish deployment pipelines that include specialized testing for AI and interconnected components, such as prompt versioning, regression testing for model updates, and assisting with chaos-testing of logic flows.
• Agile Delivery: Lead and participate in Agile development ceremonies, manage work through DevOps tools, and maintain source control using Git-based workflows.

Skills & Work Experience:

• Professional Experience: At least seven (7–10+) years of experience in software development or application engineering roles, including technical leadership responsibilities.
• Strong proficiency in SQL for complex data queries, database development, and data-driven application design.
• Strong proficiency in Python, with experience using PySpark for large-scale data processing.
• Experience designing and developing applications in cloud environments, preferably Microsoft Azure.
• Working knowledge of relational and non-relational databases.
• Experience developing RESTful APIs and integrating web services.
• Experience with source control systems such as Git and CI/CD pipelines.
• Strong understanding of SDLC methodologies including Agile and Waterfall.
• Proven ability to design scalable, high-performance software systems.
• Excellent problem-solving, debugging, and analytical skills.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.

Preferred:

• Experience with Azure DevOps, Azure Functions, or other Azure application services.
• Experience with event-driven or messaging architectures.
• Experience supporting federal IT systems or large enterprise modernization programs.
• Experience mentoring or leading development teams.

Education:

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Mid-level Software Developer to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Software Development: Design, develop, and enhance software applications and data-driven solutions using modern programming languages and frameworks to support enterprise business systems.
• Application & Data Integration: Build and integrate software components and data services across cloud-based environments to ensure reliable system interoperability.
• Database Development: Develop and maintain applications utilizing relational databases and data processing frameworks, with emphasis on SQL-driven data operations.
• Python & PySpark Development: Implement data processing scripts, automation routines, and distributed data processing logic using Python and PySpark to support data-intensive workflows.
• Code Quality & Documentation: Write clean, maintainable, and well-documented code; participate in code reviews and maintain software documentation.
• Testing & Debugging: Develop and execute unit and integration tests, debug defects, and resolve performance issues to improve system reliability.
• Agile Delivery: Participate in Agile development ceremonies, manage tasks through DevOps tools, and use source code control systems such as Git.
• Cloud Implementation: Support development and deployment of applications within Azure-based environments.
• Continuous Improvement: Identify opportunities to improve application performance, automation, and development processes.
• Works under moderate supervision with guidance from senior personnel.

Skills & Work Experience:

• Professional Experience: At least three (3+) years of experience in software development or application engineering roles.
• Strong proficiency in SQL for database development, data queries, and data manipulation.
• Strong proficiency in Python, with experience using PySpark for distributed data processing.
• Experience developing applications in cloud environments, preferably Microsoft Azure.
• Working knowledge of relational and non-relational databases.
• Experience developing RESTful APIs and integrating web services.
• Familiarity with source control systems such as Git and CI/CD pipelines.
• Working knowledge of SDLC methodologies including Agile and Waterfall.
• Strong problem-solving and debugging skills.
• Excellent written and verbal communication skills.

Preferred:

• Experience with Azure DevOps, Azure Functions, or other Azure application services.
• Familiarity with containerization tools such as Docker.
• Experience with data processing or analytics applications.
• Experience supporting federal IT systems or large enterprise modernization programs.

Education:

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Senior Quality Assurance Engineer  to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Test Strategy & Planning: Lead the design and execution of comprehensive test strategies, test plans, and test frameworks to ensure software quality across enterprise systems and data-driven applications.
• Requirements & User Story Validation: Partner with business analysts, product owners, and developers to ensure requirements are testable, define acceptance criteria, and maintain end-to-end traceability using Azure DevOps.
• Test Execution Oversight: Lead manual and automated testing activities, ensuring adequate test coverage across functional, integration, system, regression, and user acceptance testing.
• Defect Management & Governance: Oversee defect lifecycle management using Azure DevOps, ensuring accurate documentation, prioritization, root-cause analysis, and resolution verification.
• Test Automation Leadership: Design, implement, and maintain scalable automated test frameworks and regression suites to improve testing efficiency and support continuous integration pipelines.
• Accessibility & 508 Compliance Leadership: Lead Section 508 and accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, and similar evaluation tools to ensure applications meet federal accessibility requirements.
• Performance & Non-Functional Testing: Plan and oversee performance, load, and integration testing to validate system scalability, stability, and reliability.
• Release Readiness & Quality Reporting: Provide quality status reporting, risk assessments, and release readiness recommendations to project leadership and stakeholders.
• Agile Participation & Quality Advocacy: Serve as a quality advocate within Agile/Scrum teams, participating in sprint planning, daily standups, sprint reviews, and retrospectives.
• Mentorship & Team Leadership: Mentor mid-level and junior QA staff, establish QA best practices, and support continuous improvement of testing processes and standards.
• Continuous Process Improvement: Identify and implement improvements to QA methodologies, automation practices, and toolchains.
• Works under minimal supervision with minor guidance from senior personnel.

Skills & Work Experience:

• Professional Experience: At least seven (7+)years of experience in software quality assurance, testing, or test engineering roles, including leadership responsibilities.
• Proven experience developing enterprise-level test strategies, test plans, and automated testing frameworks.
• Strong experience with test automation tools and frameworks such as Selenium, JUnit, TestNG, or similar.
• Extensive experience using Azure DevOps for test case management, defect tracking, backlog alignment, sprint workflows, and traceability.
• Strong understanding of SDLC methodologies including Agile and Waterfall.
• Hands-on experience leading Section 508 / accessibility compliance testing using tools such as ANDI, Color Contrast Checker, CommonLook, or similar.
• Experience leading performance and integration testing activities.
• Strong analytical, problem-solving, and root-cause analysis skills.
• Experience working closely with developers, architects, business analysts, and project managers.
• Excellent written and verbal communication skills, including executive-level reporting.

Preferred:

• Experience supporting U.S. federal government IT systems or modernization programs.
• Experience integrating automated testing into CI/CD pipelines.
• Experience testing cloud-hosted and data-driven applications.
• Experience establishing QA standards, governance models, and testing centers of excellence.

Education:

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Business Analyst to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:
• Business Process Analysis: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop actionable recommendations to enhance operations and system performance.
• Requirements Definition & Analysis: Lead requirements elicitation, documentation, and validation activities, translating business needs into functional and technical requirements for development teams.
• Agile & Scrum Participation: Participate in Daily Stand-ups, Development Team SCRUMs, Integrated Product Team (IPT) meetings, and Executive reporting sessions as required to support Agile delivery.
• Backlog & Workflow Management: Align processes, operating models, and delivery frameworks with Agile Scrum methodology and manage requirements, user stories, and backlogs using tools such as Azure DevOps to support iterative development and traceability.
• Stakeholder Engagement: Conduct meetings, workshops, and presentations to gather information, share findings, and align stakeholders on project objectives and solutions.
• Documentation & Communication: Document requirements, process flows, business rules, and analysis results; communicate findings and recommendations to cross-functional teams and leadership.
• Project Support & Oversight: Provide day-to-day project support including task tracking, progress reporting, and coordination across business and technical teams.
• Solution Validation: Ensure delivered solutions meet business needs and requirements through review, testing support, and stakeholder validation.
• Prioritization & Planning: Assist in prioritizing initiatives based on business needs, regulatory requirements, and program objectives.
• Stakeholder Liaison: Serve as a liaison between business users, government stakeholders, and technical teams to ensure alignment throughout the project lifecycle.
• Mentorship & Guidance: Provide guidance, training, and coaching to junior staff and support knowledge transfer activities.
• Works under moderate supervision with guidance from senior personnel.

Skills & Work Experience:
• Professional Experience: At least 5+ years of experience in business analysis, requirements management, or project support roles.
• Proven experience evaluating business processes, documenting requirements, and developing process improvement strategies.
• Strong understanding of SDLC methodologies, including Agile and Waterfall.
• Experience working with cross-functional teams including developers, architects, testers, and project managers.
• Excellent documentation skills including requirements artifacts, user stories, process flows, and reports.
• Strong analytical and conceptual thinking skills.
• Experience facilitating meetings, workshops, and stakeholder presentations.
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Strong organizational, planning, and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and collaboration tools.
• Excellent written and verbal communication skills.
• Experience using Azure DevOps to manage requirements, user stories, backlogs, sprint planning, and traceability throughout the SDLC.

Preferred:
• Experience supporting U.S. federal government IT programs, preferably within OPM or similar agencies.
• Experience working in healthcare, insurance, or benefits administration environments.
• Experience using Agile project management or backlog management tools.
• Experience supporting technology modernization or system transformation initiatives.
• Experience leveraging Azure DevOps Boards and Repos for requirements management, sprint tracking, and collaboration with development teams.

Education:
Bachelor’s degree in Business, Information Systems, Public Administration, or a related discipline. Equivalent professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Technical Project Manager  to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Agile Program & Team Leadership: Lead and manage Agile delivery teams using Scrum and Agile-at-Scale methodologies to deliver complex technology solutions on schedule and within scope.
• Roadmap & Work Plan Management: Create, manage, and maintain project roadmaps, sprint plans, and release schedules using Azure DevOps to support iterative development and delivery.
• Requirements & Scope Management: Oversee requirements discovery and documentation in collaboration with business analysts and technical teams, ensuring business needs are accurately captured before solution development.
• Stakeholder Engagement: Serve as the primary interface between government stakeholders, business users, and technical teams to align expectations, communicate progress, and resolve issues.
• Solution Delivery Oversight: Ensure technical solutions meet defined business, functional, and non-functional requirements, supporting successful implementation and client satisfaction.
• Impediment & Risk Management: Identify and manage team blockers, conflicts, risks, and scope changes; maintain risk registers and issue logs; and escalate as necessary.
• Agile Ceremony Facilitation: Facilitate sprint planning, daily standups, sprint reviews, retrospectives, and executive reporting sessions.
• Process & Change Management: Analyze current-state processes, define future-state improvements, and guide teams through change adoption and transformation.
• Cross-Team Coordination: Coordinate across development, data, QA, architecture, and business teams to ensure integrated solution delivery.
• Reporting & Executive Communication: Assemble and present project status, metrics, risks, and performance reports to management and executive stakeholders.
• Tool & Platform Management: Leverage Azure DevOps, SharePoint, and Microsoft OneDrive to manage project artifacts, documentation, collaboration, and traceability.
• Continuous Improvement: Promote continuous improvement of Agile practices, delivery processes, and team performance.
• Works under minimal supervision with minor guidance from senior personnel.

Skills & Work Experience:

• Professional Experience: At least ten (10+) years of experience in technical project management, Agile delivery, or program management roles supporting enterprise technology initiatives.
• Demonstrated experience managing Agile/Scrum teams and delivering technology solutions in cloud-based environments.
• Experience using Azure DevOps for backlog management, sprint planning, reporting, and traceability.
• Strong understanding of SDLC methodologies including Agile, Scrum, and Waterfall.
• Experience managing cross-functional technical teams including software engineers, data engineers, architects, and QA teams.
• Experience with cloud technology environments, preferably Microsoft Azure.
• Proven ability to manage project scope, schedules, budgets, risks, and stakeholder expectations.
• Strong change management and process improvement experience.
• Excellent written and verbal communication skills, including executive-level reporting.
• Excellent organizational, negotiation, and relationship-building skills.

Preferred:

• Experience supporting U.S. federal government IT programs, preferably within OPM or similar agencies.
• Experience managing DevOps or cloud engineering teams.
• Familiarity with enterprise collaboration platforms including SharePoint and Microsoft OneDrive.
• Experience delivering data modernization or analytics platform implementations.
• Experience supporting technology modernization or digital transformation programs.

Education & Certification:

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree. PMP certification preferred.
Scrum Master certification preferred.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.

We are seeking to hire a Data Engineer to our team!

Client:
CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO).

Duties and Responsibilities:

• Data Pipeline & ETL Development: Design, develop, and maintain scalable ETL pipelines and data workflows to ingest, transform, and integrate data from legacy systems and external sources into modern cloud-based data platforms.
• Cloud Data Platform & Databricks Implementation: Build, optimize, and maintain data processing solutions using Azure Databricks and lakehouse architectures to support analytical, operational, and reporting use cases.
• Data Migration Support: Support phased data migration from legacy databases and ETL tools to Azure Databricks environments, including transformation documentation and data mapping.
• Lakehouse & Data Layer Design: Implement layered lakehouse data architectures (e.g., bronze, silver, gold layers) in Databricks to support data quality, performance, and downstream reporting needs.
• Python & PySpark Development: Develop data processing notebooks, workflows, and distributed data transformations using Python and PySpark within Databricks environments.
• Data Quality & Validation: Develop data validation, reconciliation, and testing processes to ensure data accuracy, completeness, and consistency across data domains.
• Data Integration & Interoperability: Integrate Databricks data platforms with analytics and reporting tools to enable business intelligence and operational dashboards.
• Data Governance & Security Implementation: Support data governance initiatives including metadata management, data catalog integration, encryption, access controls, and compliance with federal data protection requirements.
• DevOps & CI/CD Support: Maintain source control and CI/CD pipelines for Databricks and data engineering workflows, supporting automated promotion across environments.
• Technical Collaboration: Work closely with data architects, solution architects, business analysts, and reporting teams to implement approved data solutions.
• Operational Support & Troubleshooting: Provide ongoing support for Databricks workflows, resolve pipeline failures, and troubleshoot complex data processing issues.
• Mentorship & Knowledge Sharing: Provide guidance to junior data engineers and contribute to documentation and team enablement.
• Works under minimal supervision with minor guidance from senior personnel.

Skills & Work Experience:

• Professional Experience: 7+ years of experience in data engineering, ETL development, or large-scale data integration environments.
• Strong experience designing and developing ETL pipelines and data transformations in Azure Databricks environments.
• Strong proficiency in SQL and Python, with hands-on experience using PySpark for distributed data processing.
• Experience working with cloud-based data platforms, data lakes, and lakehouse environments, preferably on Microsoft Azure.
• Experience implementing layered lakehouse data architectures (bronze, silver, gold) for enterprise analytics.
• Familiarity with Spark-based big data processing frameworks.
• Experience supporting data migration from legacy databases and ETL tools to Databricks-based platforms.
• Experience integrating Databricks platforms with business intelligence and reporting tools such as Power BI.
• Familiarity with data governance, metadata management, and data security best practices.
• Experience with source control and CI/CD pipelines for data engineering and Databricks workflows.
• Working knowledge of SDLC and Agile delivery methodologies.
• Excellent organizational, communication, and collaboration skills.

Preferred:

• Hands-on experience with Azure Databricks workflows, Delta tables, and Databricks job orchestration.
• Experience with Azure Data Lake, Azure Data Factory, or similar Azure data services.
• Experience supporting federal IT modernization or large-scale enterprise data transformation initiatives.
• Familiarity with healthcare, insurance, or benefits administration data environments.
• Experience implementing data governance or data catalog platforms.

Education:

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical discipline. Equivalent education or professional experience will be considered in lieu of a degree.

Clearance:
Must be a U.S. citizen and be able to obtain a Public Trust clearance.