Crescent
Crescent is a 5th generation family-owned business headquartered in Cincinnati, with a national Contract Packaging and Parts Fulfillment footprint and a Vision to be a premier service provider within our industry. Crescent is a Community focused on growing our People to provide a path forward for our Key Customers, strengthening their competitive advantage.
E-Verify Participation:
Crescent participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees.
As part of this process, we provide the required notices in English and Spanish. E-Verify compares information from your Form I-9 to government records to confirm your authorization to work in the United States.
For more information about your rights, visit: www.e-verify.gov
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Position Summary
The Crescent Quality Assurance Supervisor (QS) is responsible for ensuring Production / Operational processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards in an environment adhering to Federal Aviation Administration / DCMA / AS9120-compliance.
The Quality Supervisor will work with Cross Functional Leaders and staff to monitor the Crescent Quality Management System (QMS) and ensure routine quality inspection activities and the delivery of top-quality, conforming service (according to customer specifications). The Quality Supervisor will supervise the Auditing function and work with Quality Account Coordinators to assign auditor workload based on risk. The Quality Supervisor is responsible for measuring, monitoring and reporting Quality Key Performance Indicators (KPIs) and trends while supporting investigations for nonconformances and driving necessary corrective / preventive actions and continuous improvement initiatives.
The Quality Supervisor will operate as outlined in the Crescent Way- 3 P’s:
- Purpose
- Process
- People
While building on our culture of:
- Doing it Right
- Doing it Safe
- Doing it Well
Essential Duties and Responsibilities
Safety
- Read and understand the Crescent Safety Playbook – Doing It Safe.
- Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas.
- Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture.
Quality
- Support auditing compliance to Crescent QMS to ensure Quality Programs and Systems are intact and meet Regulatory and Customer requirements. Stay abreast of audit trends to identify areas for risk-based auditing. Make sure daily and quarterly audit programs are aligned with risk-based analysis.
- Support Quality Exception Management/Quality Nonconformance processes and activity. Support management of nonconformance cages. Assure nonconforming parts are contained and do not ship (unless otherwise requested by customer quality/engineering personnel).
- Support all applicable internal & external (third party, customer and Regulatory) Quality audits and visits.
- Measure, monitor and report Quality KPIs (Process Accuracy).
- Participate as an active member of Project Start Up Teams to ensure Quality considerations and Design Quality have been implemented prior to new project start.
- Report site nonconformances and lead quality nonconformity investigations as necessary. Gather or delegate collection of escapes information.
- Support site nonconformance investigation and CAPA activity for operations activity as requested. Take an active role in leading CAPA investigations for Quality department processes.
- Manage Departmental staff and monitor data and productivity of staff, improving team’s efficiency and effectiveness.
- Support Lean Manufacturing and 5S activities driving Quality CI initiatives.
- Manage scale calibration program, assuring compliance with measurement device procedures and regulations.
- Supervise containment and scrapping of hardware and shipping of scrap to customer-assigned scrapping providers.
- Help proliferate quality throughout the Parts Fulfillment business.
Productivity
- Support Cross Functional Teams to manage and prioritize Quality staffing assignments to ensure auditing and other quality activity is thorough but not intrusive to On-time Delivery or Productivity needs.
- Support and review material and workflow processes to ensure Design Quality and maximize production efficiencies.
- Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures.
- Identify, drive and support Continuous Improvement (CI) efforts.
People
- Participate in Crescent talent selection, talent development and recognition processes.
- Train and monitor staff as required and perform fair and accurate performance evaluations. Recognize and develop Logistics Quality People so all can meet their greatest potential while proactively addressing areas of conflict and underperformance.
- Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.
Customer Value
- Lead Ensure processes, programs and controls are intact and executed against to deliver top quality service to all Crescent customers.
Financial
- Safeguard site Process Accuracy KPI and FTY KPI to meet established targets.
- Improve organizational efficiency and reduce system/process wastes. Conceive / Implement LEAN ideas through Plan-Do-Learn-Do Better (Plan-Do-Check-Act) cycle.
- Monitor variable expenditures on Quality programs to ensure services and pricing needs are met and maximized.
All other duties as assigned, including but not limited to identifying and training an individual capable of successfully completing all stated Essential Duties and Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we are always becoming a Premier Service Provider.
- Identifies and counters resistance to change
- Advocates continuous improvement
- Forges teams and provides direction
- Provides constructive performance feedback
- Willingly adjusts the make-up of the team
- Plans, delegates, and follows up
- Guides others to improve collaboration
- Entrepreneurial initiative
Do It Safe
Creating a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
- Self-assured yet humble
- Able communicator—good clarity, balanced talker and listener
- Patient
- Effectively assertive and able to handle conflict and confrontation
- Solution vs. blame oriented
- Mixture of firmness and flexibility
- Has energy and enthusiasm
- Holds self and others accountable
- Willing to take calculated risks
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
- Systematic trainer, willing and able to develop people
- Good work ethic, task focused and willing to extend extra effort
- Able to follow structure where it exists and create structure where it does not
- Resilient—able to deal with the unexpected, not easily flustered
- Maintains sense of urgency
- Follows up to ensure quality task completion
- Disciplined Self Starter
Work Environment / Physical Demands
- Fast paced environment, requiring the ability to adapt to constant changes in schedules, volumes, staffing and shift requirements.
- Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
- Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.
Management Reasoning and Organizational Skills
- Information Processing
- Problem Solving and Decision Making
- Communication Skills
- Time Management
Systems Usage
- Nulogy
- UKG
- Qualtrax
- Oracle/PSS/Spotfire/IMPACT
- Microsoft Office Suite
- Customer Specific Systems (DigitalThread, SCORE/MTV, QEM, eNMS, etc.)
Performance Metrics and Trends
- Safety
- Quality
- Productivity
- People
- Customer Value
- Financial
Qualifications
Education & Experience:
- Minimum 2 years Quality experience (related experience, or equivalent combination of education and experience).
- Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to communicate effectively through oral and written communications.
Preferred Qualifications:
- Regulatory cGMP manufacturing experience.
- Experience with Warehouse Management Systems.
- Experience leading teams or projects strongly desired.
- Lean Manufacturing, Continuous Improvement, Process Excellence experience.
We will absolutely know the Quality Assurance Supervisor is successful if they can:
- Support applicable AS9120 & customer compliant operations.
- Deliver a quality service to our customer(s).
- Develop a self-sufficient quality team.
Ready to apply?
Apply to Crescent
Position Summary
Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.
Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:
- Purpose
- Process
- People
While building on our culture of:
- Doing it Right
- Doing it Safe
- Doing it Well
Essential Duties and Responsibilities
Safety
- Read and understand Doing it Safe Ensure production line is properly set up and operates safely
- Ensure every line worker understands respective safety requirements (PPE)
- Participate and promote Safety Observations – do not walk by any unsafe act or behavior
- Operate a clean and organized line
People
- Recognize and motivate talented line workers to become fulltime members of the Crescent team
- Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow
- Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues
Productivity
- Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
- Plan and schedule each hour of the shift, to maximize the output of the production line
- Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
- Verify, manage and reconcile inventory consumption usage and remaining balance
- Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
- Use basic problem-solving skills to ensure stable operation of the work cell
- Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor
- Proactively stage the daily workflow and line change overs
Quality
- Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
- Follow detailed assembly instructions, processes and procedures
- Ensure traceability of all materials which require (lot / exp date)
- Follow documented policies and procedures as designated by the company’s Quality System
- Complete required documentation relating to business or Regulatory requirements
- Prevent and continually minimize the number of deviations and nonconformance’s
- Sustain and drive Lean Manufacturing and 5S activities
- Observe, maintain, coordinate and complete standard work
- Data Integrity
- Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
- Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting
Customer Value
- Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
- Identify and support continuous improvement efforts with Production Supervisor
Financial
- Operate within the required staffing requirements for each order
- Continually seek out means to remove sources of waste on the production line
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
- Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
- Follows up to ensure quality task completion
Do It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
- Able communicator—good clarity, balanced talker and listener
- Patient
- Effectively assertive and able to handle conflict and confrontation situations
- Solution vs. blame oriented
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
- Systematic trainer, willing and able to develop people
- Able to follow structure where it exists and create structure where it does not
- Resilient—able to deal with the unexpected, not easily flustered
Work Environment / Physical Demands
Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.
- Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
- Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
Knowledge, Skills, & Capability
- The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
- Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
- The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
- Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
- Determining how information fits together and how the information relates to production efficiency.
- The ability to break a problem down into steps and produce a logical timely solution.
- The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day
Systems Usage
- Pack Manager
- Kronos
- EDI (i.e. SAP)
Performance Metrics and Trends
- Production Line Safety
- Production Line Quality
- Pack-Manager Data Entry & Errors
- Production Line Efficiency
- Production Line Optimization
- Line Lead Certification Completion
Qualifications
Education & Experience:
- High school diploma and 2 years of related experience, or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Experience with Microsoft Office (Word, Excel, Outlook).
- Ability to communicate effectively through oral and written communications
Preferred Qualifications:
- Experience leading teams or projects strongly desired
- Regulatory cGMP manufacturing experience
- Lean manufacturing and continual process improvement experience
We will absolutely know the Line Lead is successful if they can:
- Operate a safe risk-free line
- Achieve all Productivity and Quality targets
- Develop a motivated and competent team
By completing this application, you are acknowledging the following:
- I am at least 18 years of age of older
- I can perform the essential functions of this position, with or without accommodation
- I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis
Ready to apply?
Apply to Crescent
Position Summary
Crescent Line Leaders are responsible for the production line manufacturing processes and people to ensure processes meet / comply with applicable Safety, Quality, Regulatory & Customer standards and Productivity requirements.
Line Leads are responsible for ensuring that the production assembly line is actively engaged to meet daily customer demand and production schedule. The Line Lead provides effective training to the line staff and ensures safety and quality standards are maintained at all times. The Line Lead is responsible for the line assembly of products by using hand and tools / equipment, fixtures, work instructions and specifications to perform a series of operations to correctly assemble Finished Good Production in a Regulated cGMP Environment. The Line Leader processes will operate as outlined in the Crescent Way- 3 P’s:
- Purpose
- Process
- People
While building on our culture of:
- Doing it Right
- Doing it Safe
- Doing it Well
Essential Duties and Responsibilities
Safety
- Read and understand Doing it Safe Ensure production line is properly set up and operates safely
- Ensure every line worker understands respective safety requirements (PPE)
- Participate and promote Safety Observations – do not walk by any unsafe act or behavior
- Operate a clean and organized line
People
- Recognize and motivate talented line workers to become fulltime members of the Crescent team
- Train the production line people and monitor their performance, adjusting their task and position on the line, to maximize the production line work-flow
- Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues
Productivity
- Work with supervisor and other team leads to manage and prioritize staffing assignments to ensure customer demand and the production schedule are met
- Plan and schedule each hour of the shift, to maximize the output of the production line
- Line leaders give instructions to assembly line workers to ensure each member of the production line is aware of what is expected and ensure each has the necessary tools to do what is expected.
- Verify, manage and reconcile inventory consumption usage and remaining balance
- Work in collaboration with the production lead / supervisor to resolve any issues which could compromise the on-time delivery of any order.
- Use basic problem-solving skills to ensure stable operation of the work cell
- Report problems or concerns with quality, processes, equipment, materials and labor to Production Supervisor
- Proactively stage the daily workflow and line change overs
Quality
- Execute and coordinate employee training to ensure that procedures are followed and meet all specification & quality requirements (Regulatory & Customer)
- Follow detailed assembly instructions, processes and procedures
- Ensure traceability of all materials which require (lot / exp date)
- Follow documented policies and procedures as designated by the company’s Quality System
- Complete required documentation relating to business or Regulatory requirements
- Prevent and continually minimize the number of deviations and nonconformance’s
- Sustain and drive Lean Manufacturing and 5S activities
- Observe, maintain, coordinate and complete standard work
- Data Integrity
- Accurately track all products and materials from staging to finished production in Pack Manager and ensure inventory accuracy and integrity
- Complete required documentation and any associated administrative tasks related to the production line by updating system records and required reporting
Customer Value
- Complete paperwork and any associated administrative tasks related to the production line, from updating records to show what’s been completed to noting any issues
- Identify and support continuous improvement efforts with Production Supervisor
Financial
- Operate within the required staffing requirements for each order
- Continually seek out means to remove sources of waste on the production line
Cultural Competencies
Do It Right
Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
- Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
- Follows up to ensure quality task completion
Do It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
- Able communicator—good clarity, balanced talker and listener
- Patient
- Effectively assertive and able to handle conflict and confrontation situations
- Solution vs. blame oriented
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
- Systematic trainer, willing and able to develop people
- Able to follow structure where it exists and create structure where it does not
- Resilient—able to deal with the unexpected, not easily flustered
Work Environment / Physical Demands
Fast paced environment, requiring Line Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.
- Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
- Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
Knowledge, Skills, & Capability
- The ability to read instructions and perform addition, subtraction, multiplication, division and understand percentages.
- Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.
- The ability to communicate with facts, to balance talking with listening, to use communication to inspire People to achieve results.
- Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.
- Determining how information fits together and how the information relates to production efficiency.
- The ability to break a problem down into steps and produce a logical timely solution.
- The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the day
Systems Usage
- Pack Manager
- Kronos
- EDI (i.e. SAP)
Performance Metrics and Trends
- Production Line Safety
- Production Line Quality
- Pack-Manager Data Entry & Errors
- Production Line Efficiency
- Production Line Optimization
- Line Lead Certification Completion
Qualifications
Education & Experience:
- High school diploma and 2 years of related experience, or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Experience with Microsoft Office (Word, Excel, Outlook).
- Ability to communicate effectively through oral and written communications
Preferred Qualifications:
- Experience leading teams or projects strongly desired
- Regulatory cGMP manufacturing experience
- Lean manufacturing and continual process improvement experience
We will absolutely know the Line Lead is successful if they can:
- Operate a safe risk-free line
- Achieve all Productivity and Quality targets
- Develop a motivated and competent team
By completing this application, you are acknowledging the following:
- I am at least 18 years of age of older
- I can perform the essential functions of this position, with or without accommodation
- I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis
Ready to apply?
Apply to Crescent
Position Summary
Crescent Line Workers are responsible to perform their assigned duties in a manner which is safe, and efficient while focusing on the creation of a high quality product. The business will operate as outlined in the Crescent Way- 3 P’s:
- Purpose
- Process
- People
While building on our culture of:
- Doing it Right
- Doing it Safe
- Doing it Well
Essential Duties and Responsibilities
Safety
- Read and understand the Crescent Safety Playbook – Doing it Safe
- Ensure a work environment which is safe and maintained where our people can safely grow and develop
- Continually seek out and remove all forms of risk
- Report all safety, quality, near misses, accidents, mistakes and product damages accurately and according to processes
- Comply with all OSHA, ISO and company standards
People
- Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood procedures and policies
- Pack, sort and stacking products throughout the shift and review completed tasks for accuracy and completion
- Communicates well and respectfully with others
- Committed to working with leadership's goals and requests
- Cooperates with new ideas, actively participates in providing new ideas
Productivity
- Assist with inventories per customer/management request to ensure accuracy of product and/or product codes
- Works with proper operation and assembly of line products and packaging
- Validate the use and continuous improvement of all production and operational processes
- Works at a pace to achieve production and quality goals
- Responsible for line production, labeling and packaging of products
Quality
- Responsible for production accuracy and for providing feedback to management regarding errors
- Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments
- Follows rules and code of conduct at work; demonstrates an ethical behavior at work
Customer Value
- Clear communication, ability to balance talking with listening
- Foster Crescent excellence by cultivating teamwork
- Effectively communicate directly to all aspects of production
- Maintain a good working relationship with internal customers
Financial
- Align and optimize the allocation of People to meet established production targets
- Balances immediate and long-term priorities: seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
Cultural Competencies
Do It Right
Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
- Willingness to make personnel changes
Do It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
- Self-assured
- Has energy and enthusiasm
- Holds self accountable
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
- Good work ethic, task focused and willing to extend extra effort
- Able to follow structure where it exists
Work Environment / Physical Demands
- Fast paced environment, requiring Line Workers to adapt to continuous changes in priorities, volumes, staffing requirements
- Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch for an extended period of time
- Ability to regularly lift and/or move up to 30 pounds, occasionally lift and/or move up to 40 pounds.
- Ability to do repetitive motions including typing for several hours
- Walk on concrete floors for extended periods while in the co-packaging facility
- Ability to work and operate in a non-climate-controlled
Systems Usage
- Customer Systems
- RF Scanners
Performance Metrics and Trends
- Safety – no incidents
- People – excellent attendance and team player
- Productivity – works efficiently and effectively
- Quality – pay attention to the quality of what is being
- Customer Value – understand the need to satisfy the
Qualifications
- Highschool diploma, G.E.D or equivalent
- Ability to follow written and oral instructions
- Ability to work well with others
- Possess basic math skills
Preferred Qualifications:
- Prior packaging experience
We will absolutely know the Line Worker is successful if they can:
- Operate safely
- Operate efficiently
- Operate as part of a team
By completing this application, you are acknowledging the following:
- I am at least 18 years of age of older
- I can perform the essential functions of this position, with or without accommodation
- I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis
Ready to apply?
Apply to Crescent
Position Summary
Crescent Line Workers are responsible to perform their assigned duties in a manner which is safe, and efficient while focusing on the creation of a high quality product. The business will operate as outlined in the Crescent Way- 3 P’s:
- Purpose
- Process
- People
While building on our culture of:
- Doing it Right
- Doing it Safe
- Doing it Well
Essential Duties and Responsibilities
Safety
- Read and understand the Crescent Safety Playbook – Doing it Safe
- Ensure a work environment which is safe and maintained where our people can safely grow and develop
- Continually seek out and remove all forms of risk
- Report all safety, quality, near misses, accidents, mistakes and product damages accurately and according to processes
- Comply with all OSHA, ISO and company standards
People
- Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood procedures and policies
- Pack, sort and stacking products throughout the shift and review completed tasks for accuracy and completion
- Communicates well and respectfully with others
- Committed to working with leadership's goals and requests
- Cooperates with new ideas, actively participates in providing new ideas
Productivity
- Assist with inventories per customer/management request to ensure accuracy of product and/or product codes
- Works with proper operation and assembly of line products and packaging
- Validate the use and continuous improvement of all production and operational processes
- Works at a pace to achieve production and quality goals
- Responsible for line production, labeling and packaging of products
Quality
- Responsible for production accuracy and for providing feedback to management regarding errors
- Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments
- Follows rules and code of conduct at work; demonstrates an ethical behavior at work
Customer Value
- Clear communication, ability to balance talking with listening
- Foster Crescent excellence by cultivating teamwork
- Effectively communicate directly to all aspects of production
- Maintain a good working relationship with internal customers
Financial
- Align and optimize the allocation of People to meet established production targets
- Balances immediate and long-term priorities: seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
Cultural Competencies
Do It Right
Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
- Willingness to make personnel changes
Do It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
- Self-assured
- Has energy and enthusiasm
- Holds self accountable
Do It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
- Good work ethic, task focused and willing to extend extra effort
- Able to follow structure where it exists
Work Environment / Physical Demands
- Fast paced environment, requiring Line Workers to adapt to continuous changes in priorities, volumes, staffing requirements
- Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch for an extended period of time
- Ability to regularly lift and/or move up to 30 pounds, occasionally lift and/or move up to 40 pounds.
- Ability to do repetitive motions including typing for several hours
- Walk on concrete floors for extended periods while in the co-packaging facility
- Ability to work and operate in a non-climate-controlled
Systems Usage
- Customer Systems
- RF Scanners
Performance Metrics and Trends
- Safety – no incidents
- People – excellent attendance and team player
- Productivity – works efficiently and effectively
- Quality – pay attention to the quality of what is being
- Customer Value – understand the need to satisfy the
Qualifications
- Highschool diploma, G.E.D or equivalent
- Ability to follow written and oral instructions
- Ability to work well with others
- Possess basic math skills
Preferred Qualifications:
- Prior packaging experience
We will absolutely know the Line Worker is successful if they can:
- Operate safely
- Operate efficiently
- Operate as part of a team
By completing this application, you are acknowledging the following:
- I am at least 18 years of age of older
- I can perform the essential functions of this position, with or without accommodation
- I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis
Ready to apply?
Apply to Crescent