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Position
Senior Principal, Account Management (SMB)
Company Introduction
About Rocket Now
Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)
About CP One Japan
CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.
Role Overview
We are seeking a strategic and results‑driven sales strategy leader to support the next phase of growth for our food delivery business in Japan. This role will play a critical part in shaping how we scale our Small and Medium‑sized Business (SMB) sales organization from Tokyo to nationwide, while supporting a large, multi‑hundred‑person Field Sales team. You will translate complex data into clear insights and practical sales strategies, partnering closely with senior stakeholders and cross‑functional teams. This is a highly visible role that combines strategic thinking, execution excellence, and people leadership in a fast‑growing, dynamic environment.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Working Conditions
Details to Consider
Equal Opportunities
Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add)
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会社概要
ロケットナウ(Rocket Now)について ロケットナウは、送料とサービス料が無料のフードデリバリーサービスです。和食、洋食、ヘルシー志向の料理など多彩なジャンルの料理から、デザートやドリンクまで迅速かつお得にお楽しみいただけます。サービスは、北海道、東北(仙台)、関東(東京・神奈川・埼玉・千葉)、中部(愛知・静岡)、関西(大阪・京都・兵庫)、広島、九州(福岡)を中心に展開中です。
ロケットナウアプリは、グローバルマーケットインテリジェンス企業の「センサータワー(Sensor Tower)」が主催する「Sensor Tower APAC Awards 2025」にて、「2025年に世界でローンチされた飲食店注文・フードデリバリーアプリ部門」で「世界最多ダウンロード数を記録」したアプリに認定されました。また、『Best App Award 2025』において、カテゴリ別部門ショッピングカテゴリ優秀賞を受賞。iOS/Androidの両アプリストアのダウンロード数は、フードデリバリーアプリ部門9カ月連続1位を獲得しました*1。アプリはサービス開始*2から15カ月で500万ダウンロードを突破するなど成長を続けています。
*1 2025年7〜2026年3月 iOS、Android 統合ベース *2 2025年3月30日 サービスリリース時点 (出所:Global Market Intelligence: Sensor Tower)
CP One Japanについて
CP One Japan合同会社は、NYSE(ニューヨーク証券取引所)に上場しているFortune 150のテクノロジー企業Coupang, Inc.(NYSE: CPNG)の日本法人です。CP One Japanは、日本国内で「ロケットナウ(Rocket Now)」ブランドのフードデリバリーサービスを運営しており、Coupangの技術力と革新的な物流ソリューションを生かして、迅速で信頼性の高い顧客志向のフードデリバリーサービスを日本の消費者に提供することに尽力しています。
ポジション概要
本ポジションは、パートナー企業とのアライアンスを軸に、オンライン・オフライン両面でのキャンペーン企画・推進を担うビジネスマーケティングスペシャリストです。データ分析を基にした施策立案と改善を行いながら、事業成長を牽引していただきます。
主な業務内容
基本資格
歓迎資格
採用プロセス
書類選考 → 電話/Zoom面接 → オンサイト(またはオンライン)面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。
勤務条件
留意事項
プライバシー通知
ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします: https://www.coupang.jobs/jp/privacy-policy/
#ロケットナウ_マーケティング
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Position
Director, Growth Marketing
Company Introduction
About Rocket Now
Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)
About CP One Japan
CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.
Role Overview
This role owns Rocket Now’s growth end‑to‑end in a business that is heavily driven by growth marketing, with direct impact on GMV, acquisition efficiency, and sustainable unit economics. Day to day, you will lead the evolution toward a more self‑serve, in‑house performance marketing model—owning core channels, improving creative execution, and strengthening measurement and decision‑making. You will partner closely with Product teams to drive results through both marketing execution and product‑led initiatives, drawing inspiration from highly disciplined, performance‑driven commerce platforms. As a hands‑on leader, you will build and develop the team over time, setting the operating model, talent bar, and culture needed to deliver fast, efficient, and scalable growth.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Working Conditions
Details to Consider
Equal Opportunities
Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add)
Ready to apply?
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Position
Director, Security Engineering
Company Introduction
About Rocket Now
Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)
About CP One Japan
CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.
Role Overview
We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Working Conditions
Details to Consider
Equal Opportunities
Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add)
Ready to apply?
Apply to Coupang InternalShare this job
業務内容
・新規加盟店営業、既存加盟店の管理
・地域の店舗(飲食店等)への訪問、ロケットナウの紹介および契約締結
<変更の範囲>
・会社が指示した業務
処遇面
本公募は社員の希望に基づく異動のため、給与体系や福利厚生の変更はありません。
勤務時間
月〜金の週5日勤務 10:00〜19:00(休憩時間1時間を含む、1日9時間)
勤務場所
<本社>
・〒106-0032 東京都港区六本木7-15-9
・住友不動産六本木セントラルタワー15階
<変更の範囲>
・会社の定める場所
※業務は神奈川県内の各店舗(飲食店)への訪問となり、基本直行直帰が基本です。
必要に応じて、六本木本社への出社をいただく場合があります。
応募方法:
アプリケーションリンクよりご応募ください。
お問い合わせ:
mass_recruiting@rocketnow.co.jp
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Apply to Coupang InternalShare this job
業務内容
・新規加盟店営業、既存加盟店の管理
・地域の店舗(飲食店等)への訪問、ロケットナウの紹介および契約締結
<変更の範囲>
・会社が指示した業務
処遇面
本公募は社員の希望に基づく異動のため、給与体系や福利厚生の変更はありません。
勤務時間
月〜金の週5日勤務 10:00〜19:00(休憩時間1時間を含む、1日9時間)
勤務場所
<本社>
・〒106-0032 東京都港区六本木7-15-9
・住友不動産六本木セントラルタワー15階
<変更の範囲>
・会社の定める場所
※業務は埼玉県内の各店舗(飲食店)への訪問となり、基本直行直帰が基本です。
必要に応じて、六本木本社への出社をいただく場合があります。
応募方法:
アプリケーションリンクよりご応募ください。
お問い合わせ:
mass_recruiting@rocketnow.co.jp
Ready to apply?
Apply to Coupang InternalShare this job
Job Description
Key Responsibilities:
•Monitor real-time performance dashboards (e.g. SLA, supply quality, on-time delivery, etc.).
•Take immediate corrective actions (e.g. trigger alerts, escalate issues) to maintain service standards.
•Collaborate with workforce management, customer support, delivery operations, or field teams to address bottlenecks.
•Analyze root causes of service disruptions and implement real-time quality improvement actions.
• Lead daily service quality briefings and provide insight to management on performance trends and anomalies.
•Develop and maintain SOPs for real-time quality interventions and escalations.
•Use real-time data to support decision-making and optimize staffing and capacity planning.
•Train and support front-line teams on best practices for maintaining service quality.
• Participate in continuous improvement initiatives and service recovery planning.
Requirements:
• 1+ years experience in service operations, quality management, or real-time monitoring.
• Strong analytical skills and experience with dashboards, KPI tracking tools, and root cause analysis.
• Excellent communication and crisis management skills.
• Experience in high-volume environments (e.g. logistics, customer support, call centers).
• Familiarity with tools like Genesys, NICE, Salesforce, Tableau, or other real-time monitoring platforms
• Possibility of Weekend/Night shift work
Preferred:
• Bachelor’s degree in Business, Operations
• Lean Six Sigma or quality certification is a plus.
• Knowledge of industry-specific SLAs and service metrics.
採用プロセス
書類選考 → 電話/Zoom面接 → オンライン面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。
留意事項
プライバシー通知
ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします:https://www.coupang.jobs/jp/privacy-policy/
Ready to apply?
Apply to Coupang InternalShare this job
About Rocket Now
Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)
About CP One Japan
CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.
Role Purpose
The Senior PR Manager is a high-energy, execution-focused role responsible for driving Rocket Now’s brand visibility across Japan’s complex media ecosystem. You will be the "primary engine" for all earned media, moving beyond high-level theory to deliver tangible results in Tier-1 business press, tech journals, and regional news. This role requires a professional who is comfortable navigating the traditional media while simultaneously executing modern, agile digital PR tactics. You will ensure that Rocket Now is recognized not just as a global entity, but as a vital, reliable part of Japan's local infrastructure.
What You Will Do
Basic Qualifications
Recruitment Process
Details to Consider
Equal Opportunities
CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
業務内容
・Rocket Nowアプリに加盟している既存店舗オーナーへのルート訪問を中心とし、広告サービス商品を紹介・案内する業務
・電話およびルート訪問を通じて、契約締結に向けた説明・フォローアップ、並びに契約に関する事務手続きを実施
・加盟店の売上向上を目的とした広告活用プランを策定し、訪問や電話を通じて提案・進行管理を行う
・広告効果や顧客の反応を収集し、改善点を整理した上で社内へ共有およびレポーティングを実施
<変更の範囲>
・会社が指示した業務
処遇面
本公募は社員の希望に基づく異動のため、給与体系や福利厚生の変更はありません。
勤務時間
月〜金の週5日勤務 10:00〜19:00(休憩時間1時間を含む、1日9時間)
勤務場所
<本社>
・〒106-0032 東京都港区六本木7-15-9
・住友不動産六本木セントラルタワー15階
<変更の範囲>
・会社の定める場所
※業務は関東エリアの各店舗(飲食店)への訪問となり、基本直行直帰が基本です。
必要に応じて、六本木本社への出社をいただく場合があります。
応募方法:
アプリケーションリンクよりご応募ください。
お問い合わせ:
mass_recruiting@rocketnow.co.jp
Ready to apply?
Apply to Coupang InternalShare this job
We are looking for a motivated and capable individual to join our team in a role that offers long-term growth and development. This position begins with a defined-term employment structure, with the potential to transition into a permanent role based on performance and business needs.
As part of our team, you’ll work closely with cross-functional partners and contribute to meaningful projects from day one. We value initiative, adaptability, and a collaborative mindset.
Ready to apply?
Apply to Coupang InternalShare this job
業務内容
・新規加盟店営業、既存加盟店の管理
・地域の店舗(飲食店等)への訪問、ロケットナウの紹介および契約締結
<変更の範囲>
・会社が指示した業務
処遇面
本公募は社員の希望に基づく異動のため、給与体系や福利厚生の変更はありません。
勤務時間
月〜金の週5日勤務 10:00〜19:00(休憩時間1時間を含む、1日9時間)
勤務場所
<本社>
・〒106-0032 東京都港区六本木7-15-9
・住友不動産六本木セントラルタワー15階
<変更の範囲>
・会社の定める場所
※業務は千葉県内の各店舗(飲食店)への訪問となり、基本直行直帰が基本です。
必要に応じて、六本木本社への出社をいただく場合があります。
応募方法:
アプリケーションリンクよりご応募ください。
お問い合わせ:
mass_recruiting@rocketnow.co.jp
Ready to apply?
Apply to Coupang InternalCookies & analytics
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