Why This Role Matters 

As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.  

What You’ll Do

•    Serve as the primary point of contact for incoming client inquiries 
•    Schedule, confirm, and reschedule consultations 
•    Manage attorney calendars to maximize efficiency 
•    Conduct timely follow-up with prospective clients 
•    Deliver a professional, empathetic intake experience 
•    Enter and maintain accurate client data in our Case Management System
•    Monitor and respond to calls, emails, and voicemails promptly 
•    Maintain an organized office and reception space 
•    Coordinate couriers, process servers, and marketing materials 
•    Process deposits, invoices, and check requests 
•    Handle sensitive client information with discretion and care 

What We’re Looking For

We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:

•    High school diploma or GED 
•    Experience in a law office, medical office, or professional setting preferred 
•    Strong communication and client service skills 
•    Highly organized with strong attention to detail 
•    Ability to multitask and manage competing priorities 
•    Proficiency in Microsoft Office (Word, Outlook, Excel) 
•    Professional presence and dependable attendance (on-site, M–F, 8–5) 
•    Proactive, solutions-oriented mindset 
 
Acknowledgement:
The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

Job Title: Family Law Attorney

Location: Charlotte, NC

Company Overview:

Cordell & Cordell is a domestic litigation firm specializing in a diverse range of family law matters. Founded in 1990, we have grown to over 100 offices across the United States. We are one of the largest family law firms in the nation and boast a team of accomplished attorneys and partners that can guide you through your casework and client management.

Support for Attorneys:

Cordell & Cordell offers extensive support for our attorneys. The firm provides comprehensive training, mentorship, and professional development opportunities. We have a robust support system that includes experienced paralegals, administrative staff, and a network of knowledgeable colleagues. Additionally, our attorneys benefit from access to cutting-edge legal resources and technology, ensuring they are well-equipped to handle complex cases. We also invest in dedicated teams to support a variety of business functions, including billing, scheduling, client care, IT, and more. This comprehensive support system ensures that our attorneys have the tools and assistance they need to succeed and deliver exceptional service to our clients.

Job Description:

We are seeking a dedicated and experienced Family Law Attorney to join our team in Charlotte, NC. The ideal candidate will have a strong background in family law and a passion for helping clients navigate complex legal issues.

Responsibilities:

• Represent clients in family law cases, including divorce, child custody, spousal support, and property division.
• Draft legal documents, including pleadings, motions, and agreements.
• Conduct legal research and stay updated on changes in family law.
• Attend court hearings and trials, and present cases effectively.
• Provide legal advice and support to clients throughout the legal process.
• Collaborate with paralegals and other legal staff to ensure efficient case management.

Qualifications:

• Juris Doctor (JD) degree from an accredited law school.
• Admission to the state bar and in good standing.
• 2-7 years of experience in family law litigation.
• Strong analytical, research, and writing skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases and meet deadlines.
• Commitment to providing high-quality legal representation to clients.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.